Question on reinstall to same PC ?
Hello,
Both my Photoshop Elements 9 and Premiere Elements 9 stopped suddenly working. I decided to reinstall. Removed Elements 9 to start with and did not deactivate license key because do not know how to do it and was not sure should it be deactivated when reisntalling to the same PC. Now my PC cannot read the installation disc anymore. Can somebody tell me what I can do now to get my PC read the installation disc ? And to get my Elements 9 reinstalled. And how do you deinstall your license key, and should it be done when reinstalling to same PC ?
Thanks a lot,
Hello,
I am not trying to install to another PC, but to the same that I already installed the programs to. My problem is that both my Photoshop Elements 9.0 and Photoshop Premiere Elements 9 stopped working. I then deinstalled Adobe Photoshop Elements, got a wwarning that I should first inactivate the license key. Did not do it because do not know how to do it, and was thinking that I do not need to do it because will reinstall to the same PC. When the deinstallation was complete and I tried to reinstall, my PC does not read the installation CD anymore.
And yes, I know my CD is ok, because I tested it in another computer and yes, the other computer can read it. So there is perhaps a problem with the licence key not having been deactived before deinstall ?
Thanks for your help, waiitng for your answer,
Eva Gibielle
Message du 26/08/12 20:59
De : "Jeff A Wright"
A : "evamats"
Copie à :
Objet : Question on reinstall to same PC ?
Re: Question on reinstall to same PC ?
created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
If you put the CD in another computer is the disc able to mount successfully?
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