Question: problems loading premier elements 7

I have premier elements 7. It won't load now, and says I need to unistall then install. Some of the error messages say licensing no longer supported

ALeakey
Thanks for the reply and lots of details with which to work.
1. Definitely download and install the latest version of QuickTime.
http://www.apple.com/quicktime/download/
2. Go to http://www.adobe.com, sign in with your Adobe ID and Password, and, at the top right of that
home page, look for and click on a Welcome to get at My Products. If the program was ever registered,
hopefully you will find your product there with its serial number which we could use in case of a needed
uninstall/reinstall.
3. In the computer, find the Device Manager/Display Adapters/. Double clicking Display Adapters should reveal
the name of your video card/graphics card (s). Double click the card name to bring ups its Properties dialog.
Look at the Properties Driver Tab for the details of driver date and driver version. Based on that information, you
would go to the web site of the manufacturer of the card to determine if you have the latest version of the driver.
4. When Premiere Elements 7 is loading, is it stopping on any particular phase of the activities that are usually
displayed when the loading is taking place?
Please review. The details for the above will help us even further to plan troubleshooting strategy.
Do not give up.
Thanks.
ATR
Add On...Also make sure that you are still working from a User Account with Administrative Privileges and also you are running
Run As Administration......look at the problems with and without the antivirus program disabled.

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Can I load Premier Elements onto my two laptops or am I limited to one device?

Trevorg
What computer operating systems are involved and are you installing from an installation disc or installation files from a download. That can impact the answer. But, the generalization is that Adobe allows you to have the same purchased activated serial number on no more than 2 of your computers. But, you are not supposed to run them at the same time.
Any questions or need clarification, please do not hesitate to ask.
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ATR

I have encountered a problem in Premier Elements 13 when trying to open the downloaded bundle.

I have a problem with Premier Elements 13. I am unable to open the downloaded bundle that I have just purchased. I am useing Windows 7 with a Chrome browser. After the download is completed, the files are ready, The box is ticked to launch Adobe Premier Elements 13. When the finish buttom is ticked I get a message saying that `We`ve encountered the following issues. Installer failed to initalize, please download Adobe support advisor to detect promlem. It appears that the support advisor has been discontinued. Can anybody offer any further advice.
Many thanks
John W

Without exact system info we can't tell you much, but as a start make sure you are actually running with administrative privileges and stuff isn't blocked by security tools.
Mylenium

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I have used Premier Elements 3 to create many 15-60 minute videos, most built from Photoshop Elements slide shows imported into Premier, and most with DVD output designed. After installing Version 7, I attempted to open these projects which it is supposed to do. A minority will open fine. The balance either cause the error "The project cannot be loaded - it may be damaged or contain outdated elements".
Does anyone else have these types of problems? I have tried all of the various methods outlined in the KB, like deleting preferences, etc., removing and re-installing, booting with nothing else loaded, etc. Nothing has any impact. I have talked to Adobe support and they are clueless and just walk me through the usual install/uninstall, etc. can anyone help? I have an enormous investment in time in these 3.0 videos and I bought Version 7 to upgrade and now it does not work! Thanks.

Just a thought....
How are you opening the Premiere Elements 3 project in Premiere Elements 7?
According to the Adobe party line Premiere Elements 7 PDF, you can open projects created in earlier versions of Premiere Elements in Premiere Elements 7, but you cannot open projects created in Premiere Elements 7 in earlier versions.
Do you have Premiere Elements 3 and 7 on the same computer at this time?
The Adobe suggestions is, if problems in this regard and instead of right clicking the project file in its saved location, then:
1. open the project from with Premiere Elements 7
or
2. right click the project file in its saved location and name Premiere Elements 7 as the Open With program
Check it out to see if I have interpreted this info correctly
http://help.adobe.com/en_US/PremiereElements/7.0/WSB51FF526-3E14-430c-B388-FD0B747547E9.ht ml

Publish to mp4 problem in Premier Elements 12

The only way I see to publish to the best quality mp4 file is to choose to Publish+Share to Mobile Phones and Players and choose the Apple TV,iPad, iPhone4 - 1080p 29.97 presets. That produces an mp4 file which plays perfectly in the Microsoft Windows Media Player that comes with Windows 7. However when the video is finished, the Media Player produces the following message:
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I can bring that mp4 file into a separate encoding program and re-encode it, and Windows Media Player does not produce that error at the end. So it appears that Premier Elements is producing an MP4 file that Windows Media Player in Windows 7 is not completely happy with.
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I am running Premier Elements 12 on my Windows 7 desktop.
The video I import into Premier Elements is a .MOV file crated with a Nikon D800 camera. All I did to the video in Premier was to add a several seconds textual introduction and a several secolnds textual ending along with background music. The .Mov file was 1920 x 1080 with 29 frames/sec.
I had chosen the Mobile Phones and Players route since in previously looking at the Computer route, I only noticed the Adobe Flash Video, which worked fine--but as you know many people now can't view Flash. Now, however, you have, I believe, pointed me in the correct direction: Under Computer, choose MPEG. I did that using the HD 720p 30 preset, and produced a video that did not have the error message at the end when viewed with Media Player.
So, now I have something that works fine, and can use that. However, I like the file size produced by the Mobile version that produces the error (which is only produce by Windows Media Player and not in Chrome or Firefox if I place the file on the web and link to it.)

How do I get rid of the trial question on my Premier elements - which I purchased in Jan 2014

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Thanks Brian Dearden@

Mooivoel
The answer would be expected to be....
When you are given the Trial Message, click on the tab that says License The Product (or something like that) and then follow the instructions which will include inserting your purchased serial number.
Have you been there and done that?
ATR

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Hi the Premier Elements forum is at http://forums.adobe.com/community/premiere_elements

Cannot load Premier Elements 10 from disc to MacBook?

I purchased a combo package of Photoshop Elements and Premiere at Costco a few years back. Tried to load this on Apple MacBook Air this morning. Successfully loaded Photoshop.
Tried three times for Premiere Elements and it failed half way through? Am using latest IOS version Mavericks on MacBook Air
Was provided with error note and advisement.
Spent a lot of time trying to access online help to no avail....
Following are some of the responses received to date:
Adobe Make sure that you're entering the correct serial number
Make sure that you qualify for the upgrade or upsell
Try another serial number
Contact Adobe Support for unlocking
If you can't resolve the issue, an Adobe Support agent can help. Adobe Support uses a process called unlocking to bypass the Serial Number Upgrade screen.
Important: Adobe Support cannot unlock your serial number until they verify that you qualify for the upgrade. When you contact Adobe Support, be at your computer to complete the following upgrade verification workflow.
Still need help? Contact us.
Chat with an agent
Register your product.
Click Chat Now, above, to contact an Adobe Support agent.
Do one of the following in the Serial Number Upgrade screen:
Windows: Press Ctrl+Shift and then double-click
Mac OS: Press Command+Shift and then double-click
The Upgrade Code window appears.
Read the Challenge Code to the Adobe Support agent.
Enter the Support Code (that Adobe Support provides) into the Support Code field, and then click Next.
Need help with Acrobat 9, Adobe Premiere Pro CS4, or After Effects CS4?
Still having problems?
Keywords: cpsid_82831
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 8 error(s), 9 warning(s)
WARNING: DW065: Display requirements not met for {8B4D3AE3-7105-4D4F-B5B9-206779005A19}
WARNING: DW065: Display requirements not met for {A8AD0E01-9141-4D36-A4BE-4EB47E1B431C}
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WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
----------- Payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 -----------
ERROR: DW006: Apple Package failed to install successfully.
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
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We purchased Adobe photoshop Elements 10. It has 3 discs. All are
labelled 'Adobe photoshop Elements 10' disc 1 of 3, 2 of 3 and 3 of 3. At
the end of loading disc 1 it told me to load disc 2. No discs are labelled
as "premiere". Disc 2 instructs "start with disc 1".
We do not understand.
Would Adobe package 3 discs in the box, label them "elements 10"?

A basic question/problem with array element as undefined

Hello everybody,
thank you for looking at my problem. I'm very new to scripting and javaScript and I've encountered a strange problem. I'm always trying to solve all my problem myself, with documentation (it help to learn) or in the last instance with help of google. But in this case I am stuck. I'm sure its something very simple and elementary.
Here I have a code which simply loads a text file (txt), loads the content of the file in to a "var content". This text file contents a font family name, each name on a separate line, like:
Albertus
Antenna
Antique
Arial
Arimo
Avant
Barber1
Barber2
Barber3
Barber4
Birch
Blackoak ...etc
Now, I loop trough the content variable, extract each letter and add it to the "fontList[i]" array. If the character is a line break the fontList[i] array adds another element (i = i + 1); That's how I separate every single name into its own array element;
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undefinedAlbertus
undefinedAntenna
undefinedAntique
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Here is my code:
#target illustrator
var doc = app.documents.add();
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if(openFile == true){
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else {$.writeln("The file did not load, check the name or the path");}
//load the file content into a variable
var content = myFile.read();
myFile.close();
var ch;
var x = 0;
var fontList = [];
for (var i = 0; i < content.length; i++) {
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        if((ch) !== (String.fromCharCode(10))) {
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for ( i = 0; i < fontList.length; i++) {
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doc.close (SaveOptions.DONOTSAVECHANGES);
Thank you for any help or explanation. If you have any advice on how to improve my practices or any hint, please feel free to say. Thank you

CarlosCantos wrote an amazing script a while back (2013) that may help you in your endeavor. Below is his code, I had nothing to do with this other then give him praise and I hope it doesn't offend him since it was pasted on the forums here.
This has helped me do something similar to what your doing.
Thanks again CarlosCanto
// script.name = fontList.jsx;
// script.description = creates a document and makes a list of all fonts seen by Illustrator;
// script.requirements = none; // runs on CS4 and newer;
// script.parent = CarlosCanto // 02/17/2013;
// script.elegant = false;
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var edgeSpacing = 10;
var columnSpacing = 195;
var docPreset = new DocumentPreset;
docPreset.width = 800;
docPreset.height = 600;
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var yyy = (idoc.height - edgeSpacing);
var fontCount = textFonts.length;
var col = 1;
var ABcount = 1;
for(var i=0; i<fontCount; i++) {
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My family gave me a legal, store bought Photoshop Elements 9 package about 2 years ago. It worked fine on my old computer for about a year. My PC crashed and I reloaded it on my new PC but it has never loaded. I keep getting an error message that there are missing files and to reload the software. I remove the old load and reload but the same thing happens over and over. I turn off my anti virus program before I try to reload. What is the problem.

Armando1948,
Welcome to the forum.
Unfortunately, you have posted to the Premiere Elements (video editor) Forum. I will move your post to the very helpful and active Photoshop Elements Forum. Your link and any e-mail subscriptions will follow perfectly.
Good luck,
Hunt
[Moved to PsElements Forum]

Problems loading adobe elements 6

My i mac refuses to read new elements 6 disc. It tries to load disc, nothing happens then after 3 or 4 attempts it automatically ejects the disc. Have been told that this could be due to a case sensitive disc, unfortunately i do not know what that is or whether i have one.
Could this be a hardware problem. All other disc's that I have tried so far have worked fine.
Thanks

Thanks for the response, I have now tried 2 discs both from local Apple store. The first one I took back worked in the shop system. All packaging and disc confirms that this is a mac version. I am not running both mac and windows, tried rebooting anyway to no avail. I am currently posting on an adobe forum to investigate this case sensitive disc. Will keep trying, Thanks again

User Account Control Problems with Premier Elements 7 32 bit in 64 Bit Windows 7

I found User Account Control Problems in other forums but didn't see much in Premiere Elements, so I hope this helps others who may be having problems with 32 bit programs in a 64 bit computor. When I first got my 64 bit I didn't have problems.
Back in February I bought a Quad Core Desktop with Windows 7 64 bit. Haven't been on the forum for 7 months since I wrote in regarding importing video with the Pyro AV Link (Premiere Elements Tips and Tricks). I was having problems importing video which started after March 28 sometime, as that was the last time I didn't have a problem importing VHS. Took me a few months off and on to find out what worked.
I started uninstalling Windows updates and any programs I had installed back to that point in time. Checked after uninstalling each item. The capture screen would come up on a delayed basis but clicking on capture did nothing. Although no driver is required for IE1394 (so they say) I read where some people using the Legacy driver had fixed some problems, so I switched to the Legacy. Seemed to work great (for a few minutes).
I had even uninstalled and reinstalled PE7 but no difference. Finally I noticed a shield in the PE7 Desktop icon. Thats weird. Never had that before. Just decided to show up after I had done all of the stuff I mentioned. Turns out at some point in time since I've had the computor Windows 7 decided to flag my 32 bit program as misusing the 64 bit system. User Account Control. I never bothered too much with UAC and just clicked on the yes box wen it popped up asking if I wanted this or that to take control of my computor. I tried using the minimum setting for safety reasons, and then finally turned User Account Control off. Bingo! PE7 capture works again and still working.
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I am guessing this could be a problem for any 64 bit systems trying to use 32 bit programs. IE: XP,Vista,Windows 7 64 bit. In Vista there is also Data Execution Prevention (DEP) which you can turn on or off, supposedly to prevent misuse of memory (as I understand it), but Win7 either doesn't have it or I haven't found where it's located.
Maybe this has been covered in the forum somewhere and I missed reading it. Hope I am not too confusing. Anyway, whatever feedback you guys have would be great.

John,
    Thanks for your answer, and I did check out the link you suggested. However, I have Windows 7 Home Premium as most people have I think, and the XP program was not available. I started with Vista and now have Win 7. I never could navigate around in XP anyway so am content to just leave User Account Control off.
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Problems Loading Premiere Elements 10

I purchased Adobe Photoshop Elements 10 and Adobe Premiere Elelments 10 bundled together. I was able to load Photoshop but multiple attempts to load premiere on my MAC gives me the following error: ANy suggestions? thanks.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
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WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
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ERROR: DW050: - Smartsound2: Install failed

Have you got other Adobe software installed on your system?
Have you looked at this article?
http://forums.adobe.com/thread/940869

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My system is an Acer Aspire M1610.
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Are you able to launch the program from the Organizer by clicking the Editor icon (at the bottom) and using the dropdown menu to choose Video Editor?
If not, you may need to visit the website of the manufacturer of your graphics card and search for up to date driver downloads.
See this Adobe tech note:
http://helpx.adobe.com/premiere-elements/kb/display-driver-video-adapter-issues.html
If you still need further help, there is a separate forum for Premiere Elements.
http://forums.adobe.com/community/premiere_elements

Problem intalling premier elements

The intalling program is canceklling the installation with the error message sharred technologies problem, and ask to restart the system and try to re-install by it not working.

http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html#main_Error__Below_mentioned_applications_have_failed_to_install__Shared_tech nologies_

Question: problems loading premier elements 7

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