Question Regarding Apple's Battery Replacement

Hello:
I have a 3G iPod which is in need of a battery replacement. I am debating two options - sending it to Apple (approx. $65) or sending it to iPodResQ ($54 & "overnight" service).
The upsides of iPodResQ are the cost, the turnaround time, and the battery is an 850mAh (longer playtime).
The only reason I would prefer the Apple one is if they issue a new or refurbished unit in place of mine 3G. My iPod is fairly scratched up at this point in time, and it would be great to receive a cosmetically new iPod. If they just crack the current case open and put another 450mAh battery in there, the Apple replacment doesn't make any sense.
Does anyone know what Apple's policy is here? I called Apple three times now (technical support) and received a different answer each time.
Any personal experiences would be great to hear of.
Thanks,
Chris
PowerMac G4 MDD   Mac OS X (10.4.8)   Dual 1.25GHz, 1 GB RAM
PowerMac G4 MDD   Mac OS X (10.4.8)   Dual 1.25GHz, 1 GB RAM

Yeah, I agree of what you said, but it does not quarantine that you get the refurbished iPod, but occasionally we do in some countries.

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