Question regarding movers coupon with preorders

I was planning on picking up the halo 5 collectors edition, I have gamers club unlocked which takes $50 off but wanted to know if the movers coupon can be used with it. I didn't see anything in the exclusions regarding it but had been declined trying to use it on a pre-order in store before. When asked why I was told "They just can't."
Thanks for any answers,
Cheers!
Solved!
Go to Solution.

Hey there Shibby77,
I'm happy to hear that you plan to pick up your copy of Halo 5 at Best Buy.  I'll be happy to answer your questions today.
It is correct that you would be unable to use coupons on a pre-order deposit in-store, as the game itself is not being purchased on that receipt.  If your coupon is still valid at the time of fulfillment, then you would apply it at that time, which is the same time your the Unlocked Gamers Club discount is applied.
Depending on which coupon you have, you may be able to use it online.  If this is the case, the coupon discount should apply, followed by your Unlocked discount.  In some cases, however, only one discount can be applied through BestBuy.com.  The best course of action is typically to try it.  If it is not supposed to work, it won't.  Just don't process through the transaction if you aren't seeing both discounts and want to use the coupon later.  This could result in the coupon being considered redeemed and unable to be used on a different transaction.
I hope this helps, but please let me know if you have any other questions at this time.  Thanks for being a My Best Buy member.
Regards,
Mike|Social Media Specialist | Best Buy® Corporate
 Private Message

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  • Can I use the Movers Coupon with this?

    I bought a Sharp 70" TV.  $1699.99 - Model: LC-70EQ10U
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  • Re: Store wouldn't combine Movers coupon with Student discount on 6/6/15

    I experienced this same problem as the author.
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