Question reinstalling CS3 upgrade.

We are having problems reinstalling CS3 upgrade from CS2.The software has been installed before but these are new pc's as the old ones needed to be replaced.
Thanks
Marilyn Smith

As far as I know, CS3 serial numbers should still work (on the same platform - they are plaform specific). Are you using the serial number from the CS3 installer, or the older CS2 number? The CS2 activation servers have been shut down and new versions that do not require activation (along with new numbers) have been posted on Adobe.com.
Is the serial number being rejected before the installer runs, or is the install successful, but the activation is not?

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Help! bulk license photoshop 7.0 with Cs3 upgrade won't work when reinstalling - Adobe support can't help

I've installed/reinstalled CS3 (upgrade over Photoshop7) a few times since 2007 when I've upgraded my pc - from the first install I had to contact their Aussie 1800 number because the Photoshop disk was a bulk license version and it didn't like the key when CS3 did an upgrade check. Spent over an hour today on a chat with Adobe and they will no longer help me as they aren't trained on PS 7 or CS3. ANY HELP would be appreciated

If your products are registered with Adobe, they can unlock CS3. It's called a "challenge code".
Apparently, Adobe has a challenge code system. So, if you have the old serial number from the upgrade and you call customer support. Customer support has a challenge code procedure where they give you a code that overrides the problem. Unfortunately, it took me 5 calls to customer support before I found someone who knew how to do it. The key term is "Challenge Code"
Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5
Important: We can unlock your serial number after we first verify that you qualify for the upgrade. When you contact us, be at your computer to complete the following upgrade verification workflow.
Register your product.
Contact us. You'll complete the next steps with a staff member.
Do one of the following in the Serial Number Upgrade screen:
Windows: Press Ctrl+Shift and then double-click.
Mac OS: Press Command+Shift and then double-click.
The Upgrade Code window appears.
Read the Challenge Code to the support staff member.
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Question about CS5 Upgrade from CS3

Hi everyone,
I have Adobe CS3 and want to upgrade to CS5. I noticed Staples are selling the CS5 upgrade version for a decent price.
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Is the upgrade version for CS4 and CS3/CS2 the same thing in retail outlets? (i.e. you can enter in a CS4, CS3, and CS2 serial number for the same disc or is there separate products for each previous version - i.e. CS4 upgrade is different than a CS3 upgrade?)
I noticed when you buy it from the Adobe Store or even other sites like Newegg, they are marked as 'CS4 Upgrade' and 'CS3/CS2 Upgrade'... but on Staples its only 'Upgrade' and they told me it 'probably works for CS3 as well'.
Link to product on Staples site: http://www.staples.ca/ENG/Catalog/cat_sku.asp?CatIds=&webid=885931&affixedcode=WWhttp://www.staples.ca/ENG/Catalog/cat_sku.asp?webid=885938&CatIds=&AffixedCode=WW
Your help is greatly appeciated!
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J

The upgrades are different in that they require different serial numbers for the upgrade. I don't believe you can use the CS 4 upgrade if you only have CS3. Call Customer Service to get an official response.

How to re-install CS3 upgrade version?

had to delete my hard drive and start anew. I reinstalled my old CS2 and to start it would not let ne register it and now it won't let new use my CS3 upgrade. can anyone help

but it's not giving me an error it just starts and shows the icon on the launch bar and then the icon disappears and nothing happens. Jeff L Franz <Removed by Moderator>
From: Jeff A Wright <[email protected]>
To: jeff franz <Removed by Moderator>
Sent: Friday, November 21, 2014 6:42 PM
Subject: How to re-install CS3 upgrade version?
How to re-install CS3 upgrade version?
created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussionI am sorry Jlfranz please be aware you have posted in a public forum. If you can provide details on the type of error you are experiencing then it may be possible to suggest a next step. If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/6952663#6952663 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/6952663#6952663 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"
Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

Adobe Photoshop CS & CS3 upgrade issues

I have recently obtained an original disc of adobe photoshop CS and an original disc of adobe photoshop CS3 upgrade to install on my Imac which is running lion at the moment, only to be told that power pc programmes are no longer recognised. I was intending to install the original Photoshop CS and then upgrade it to CS3, however due to this issue i cant install the original disc.
I have read that if i revert back to snow leopard then i would be able to install these programms without issue, but the question is then if i then update the OS system to lion, would the updated version of photoshop CS3 still work, being on the back of CS? or would it stop working?
If this updated programme does not work, am i better having a partitioned disc just to run snow leopard and to use photoshop, and if this is the case would i be able to access all saved images and files when running the lion side of the partition in order to sync these with i cloud and my ipad?
regards

The bootable Snow Leopard partition is the way I would do it.
Borrowed from Kappy,
Drive Preparation
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Adobe CS3 Upgrade

I purchased Adobe CS3 Upgrade at an auction with the intent to sell. I contacted chat support and they said the seller (auction) needs to transfer the license o me and then I can sell and transfer the rights to a buyer. I can't get back on chat to ask any follow up questions. Chat support said they'd put a case number in my profile and I can't find it anywhere.
help!

You should get back in touch with chat support if you have unfinished business with them.
Here is some info regarding reselling Adobe software that might answer your questions...
Reselling Adobe Software
http://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html

Cannot reinstall CS3 on Windows 7 after Acrobat update

I, like so many others, cannot reinstall CS3 on Windows 7. CS3 stopped working after I updated Acrobat (which I now wish I hadn't done), it was working fine for months previously. I got the 'needs uninstall/reinstall' error.
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This just happened to me tonight.   Acrobat requested an update. I said YES, update now. And now my CS3 Web Premium doesn't work. I should have known.
I've tried everything. Adobe cleaners, licence tools, renaming folders (flex_something folder), resetting folder permissions (Adobe PCD), start services > flex_something, etc.   Can't get anything to work.
Something like this happens about every 6 months or so. Takes me 3 days to get it running again. Man, I'm exhausted trying to keep this software running.
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Have you registered the application with Adobe?
Click the red logo at the top of this page, then find the (small) My Adobe link. That should take you to a list where you can view your products, and hopefully retrieve your serial number. Caveat: I'm not sure that works with registered products that weren't bought from Adobe as downloads. I hope it does.
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Photoshop CS3 Upgrade

I currently have Photoshop CS2 and am considering upgrading to CS3. If I get the CS3 upgrade, will it support the Nikon D300 RAW without having to download the Camera Raw 4.3.1?
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Why on earth would you
b not
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Even if an earlier ACR 4.x did support your camera there are improvements in each dot release other than just covering the latest cameras.
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Fireworks CS3 Upgrade Requirements

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Perhaps that you get a better help from Adobe Customer
Service (through sales department). I am pretty sure that you get
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Give it a try. The contact information can be found on top of
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select from.
To speak with real live person, you need to speak with them
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Hope that helps.

Requirements for Special Offer (CS3 Upgrade or Full Version?)

Hello,
I'm thinking about upgrading from CS6 to Creative Cloud and have a question regarding the requirements for the special offer. On the website it says "Requires prior purchase of CS3 or later" and I'm wondering if I need a full version of CS or an upgrade? I have a Photoshop 6 (Full Version) and a "Design Standard CS3 Upgrade" - is this enought to qualify for the special offer?
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Thanks
Jan

Piotr,
Based on Dec9's comment, it sounds like an upgrade.
However, you state:
had the licence transferred to me.
Did the seller furnish you with the "official" Adobe license transfers. There is paperwork involved, and did you get that? What does it say? Adobe makes it easy for a seller to transfer a license legally to another, and there is necessary paperwork involved. You should be, first able to see how Adobe noted the software, and if there is confusion, then will have something to use, when you contact Adobe C/S on licensing/Activation issues. Or, you'll have paperwork to use against the seller when you contact eBay.
Good luck,
Hunt

Difference between Photoshop CS3 Upgrades: 23102592 vs. 23102611

What is the difference between these Photoshop CS3 Upgrades?
--> P/N 23102592 vs. --> P/N 23102611

What's your source for finding and transcribing these item numbers?
What are the folks who are presenting those numbers to you saying about the difference?
(In case you don't understand this, we're all just users here, and not Adobe employees. You might want to contact Adobe Customer Service with this question. "Contact" links can be found on every page on these forums and the Adobe website.)

I am trying to reinstall CS3 from a download I bought several years ago, and it is saying my serial number is invalid. I am taking the serial number directly from the list of products on my Adobe account. Please advise

I am trying to reinstall CS3 from a download I bought several years ago, and it is saying my serial number is invalid. I am taking the serial number directly from the list of products on my Adobe account. Please advise

Uninstall and try the Adobe Creative Suite Cleaner Tool before reinstalling - it helps resolve installation problems for CS3 thru CS6 and for Creative Cloud
http://www.adobe.com/support/contact/cscleanertool.html

Can CS3 upgrade be used for 6.5?

Hi i'm currently using AE 6.5 pro(mac) and wondering if i can buy the CS3 upgrade version for it? I went down to the software store recently and the sales guy said i would need the full retail version because the CS3 upgrade needs at least AE7 installed.
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The sales guy was incorrect. You can upgrade from version 5 upwards with current upgrade pricing.
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I'm trying to insall Adobe Photoshop CS3 on a new ASUS ASM11BB001O computer equipped with 64-bit Windows 7. I use a "bundle" approach, first loading Photoshop 6, then upgrading with CS upgrade and then CS3 upgrade. The installation goes smoothly until I

I'm trying to install Adobe Photoshop CS3 on a new ASUS ASM11BB001O computer equipped with 64-bit Windows 7. I use a "bundle" approach, first loading Photoshop 6, then upgrading with CS upgrade and then CS3 upgrade. The installation goes smoothly until I add PS CS, and then it balks at the "accept" Adobe conditions screen. I have two other (Gateway) computers with Windows 7, 64-bit, on both of which the PS-6, CS-CS3 pathway worked fine. Any thoughts on how to get this working? Thanks

If your goal is to install and activate CS5 there is no need to install anything preceding it. You will only need to have the serial number from the preceding version that you upgrade from (CS3 I guess).

Question reinstalling CS3 upgrade.

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