Question to Adobe Regarding "Content Preparation" and Why ...

... it can't be turned off.
I now have 10, and am pulling my hair out over this "content preparation" issue. I have to read many, many large PDFs in the course of a day, and I lose a huge amount of time waiting while the document is analysed. This problem has been around for a number of iterations of Acrobat (since at least, I believe, 8). The various work arounds that are rolling around on the net (such as renaming plug-ins and the like) have not worked for me--and in any event, the fact that the work-arounds involve gutting the program raises further issues such as--does Adobe even care?
Adobe's standard response (when it makes one) is: turn off accessibility in other programs. This of course begs the the following question--If I can turn it off in other programs, why can't I turn it off in Acrobat? Acrobat usually doesn't bother to answer THAT question, or it hides behind some reference to US laws regarding accessibilty, thereby suggesting that the non-disabled users (that is, those that don't need to use the "accessibility" feature) are unfeeling ingrates.
The other problem with Adobe's non-response of course is that it doesn't tell you how to turn it off in the "other" programs. I suspect it would say "well, we can't be expected to provide support for other programs." Fair enough, but IF Adobe DOES know how to turn accessibility off in other programs why doesn't it simply tell us? I suspect it's because (a) it doesn't actually know how, or (b) it knows that its suggestion is not in fact accurate.
In the end then we're left with a mystery. Why did Adobe introduced a "feature" without at the same time introducing a way to turn it off? It can't be that it's software programmers don't know how--is it?

Thanks for the suggestion. My guess is that no one from Adobe does read the forums or, when they do, they don't bother paying attention--at least to this problem.
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I have been very reluctant to do anything because I am reading a lot of conflicting and incomplete information. This link in particular, http://helpx.adobe.com/x-productkb/multi/library-functional-content-missing.html, is really unhelpful because there are 3 methods to do something but reading it I am not sure if each method does the same thing or if each does one part of the 3 sets of missing Functional Content. Additionally "solution" 3 presents a place to put the content but then leaves out the path we are to do it to.
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Do I now need to install one of the other "solutions"? Those of you in the community that are about to hit reply, please don't. Do not answer that question.
Here is why...
Adobe is responsible for delivering us customers a product. It is Adobe's responsibility to fix the mess that a number of paying customers are having regarding this Functional Content.
TO ADOBE:
Here is what I and I think a lot of other subscribers want you to do:
You already have a Solution in place. One that doesn't require a lot of user intervention and doesn't require anyone to pick a "solution" and screw it up, search for more help and spend hours of their time fixing a mess.
Adobe Application Manager. Create the proper installation packages. Put them on the servers, tell the AAM how to clean up the mess any users who have tried these "solutions" have made. Then have it install the proper packages as a "Sub-Installation" for each of the parent software that it is for.
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You just did this exact thing with Lightroom 4.1! Why can you not do this for the Functional Content?!?
Back to the Community Members that want to answer my post. Don't. Instead if you agree with me or even if you don't, sign off on this thread or indicate your virtual thumbs down. Either way I don't want an answer, I want an action from Adobe, the only ones who can fix the mess.
I really believe that the Application Manager is the most elegant solution. If any of you have ever used Steam, you know what a great feeling it is when you can download a game demo, try it, buy it and just have everything take care of itself. I don't even have to worry about updates; Steam takes care of my games. And the thing that makes it really valuable? I DON'T PAY $50 A MONTH TO USE STEAM AND HAVE IT JUST WORK, IT IS FREE!
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And now here I am again at a slight stand still because I can't use my DVD authoring software to create a button on a Wedding DVD menu.
Okay, you can go ahead and reply... but I would still prefer no answers, just /agree or /disagree.

Did you even read the post?
Jeff A Wright wrote:
For now though please reference Library, title templates, template projects missing: Premiere Pro, After Effects, Encore CS5 - CS6 - http://helpx.adobe.com/x-productkb/multi/library-functional-content-mi ssing.html for information on how to obtain the additional content.
Have you read the page in your link?
Can you correctly install from the instructions on that page?
And I quote:
Additional Solution: Install the Resource Central library content
Download the extra library content
Choose your language to begin the download:
English French German Japanese Italian Spanish Korean
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Extract the .7z file to any convenient location, eg. Desktop. This will create a folder based on the language you selected.
Copy the contents of the language folder (eg. en-US) to the following location:
Keywords: cpsid_85388
Where? Copy the contents to where? I don't see a path written there... is it a secret? Do I have to highlight the hidden text? Nooo... that didn't work...
Honestly I must appologize for my brashness and sarcastic attitude. I find it questionable to expect the paid subscribing creative but not technically inclined customers to do the work of fixing this problem when Adobe has the means and the tools to fix it for us.
Jeff Bellune wrote:
Not an employee, but I am a forum moderator. Please stop spamming the forum with links to this topic. They have all been deleted.
Jeff
Ok. Fair enough, I will admit that last night in my anger and frustration I was being a little childish.
But as a Community Professional don't you believe that you would be better served by Adobe if they were to make one easy simple Adobe Application Manager download for the content that should have been published right at the launch of the new version? Wouldn't your time be better spent actually working on your projects rather than fixing Adobe's mess and responding to people in 10 different forums trying to help them?
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It just seems to me that a month after launching a new version is an awfull long time for the publishing of an update to add functional content that was in all the previous versions.
I guess I will stop "ranting" now. Thanks for responding Jeff AW, at least I have official word that there will be some sort of update on this issue.

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Message was edited by: Daniel Stranathan
null

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'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
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