Question: Why will my Photoshop Elements 10 Software not reload on my computer?

I have been using Photoshop Elements 10 and Premier Elements 10 for some time now on my computer.  Less than a month ago, i had a bad virus on my computer and had to take it to a Computer Tech shop to be repaired.  They had to totally clean off the computer to eliminate the virus, it took two tries to get it clean.  
I now can not get my software to reload.  I put the disc in and the 'install' screen does not come up.  How can i get it to reload?  Any help?  I do have the original box with the Serial Numbers ....but the screen to load and note them is not even coming up. 
Please Advise?
Athena

I'm not real computer literate. Might you know where'd I would find it?  There are 5 disks in the softwear, the first 3 are install files dependent on what Windows program is loaded. The last two say Content.   Thanks for your help!

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