Questionable transfer speed of Zen Stone Plus over

I'm going to make this short and sweet. Ever since I purchased this (4 days ago), every single transfer I've made via the 0cm long usb cable provided with it has been rated rather low.
USB 2.0 has a maximum potential TX speed of 60MBps, however with the miniscule cable I was provided, TX speed is no faster than .MB
ps.
I did my first TX before firmware upgrade and it was rated at .MBps, I then not long ago upgraded the firmware, but no change.
Any reason why this is such?
Btw I'm on Vista Ultimate 64bit, and the firmware version I upgraded to is .03.0
Other than this, It's all fine (except the stopwatch has choppy framing when used and while playing music at the same time, but that's another matter).Message Edited by Capt-Irrelevant on 09-07-200708:52 PM

hi there!
ih have exactly the same problem! (I also have this choppy stopwatch only while listening to a song) I think my Player is a bit slower: for ,3GB i need 40minutes....
I received my player today and searched hours in the web for a solution. I tried different ways of transfering the data, nothing worked. Every other USB2 device (Stick, HDD, Mini HDD...) works perfect!
I have a Kubuntu Li've-Boot CD (u dont have to install this OS it only boots from CD) and while using this OS i have the full transfer-speed in both directions. In Windows XP SP2 i only have the full speed while copying data from the player to my disk.
Well.... i think it's a driver/config issue cause thats the only thing that have change in the Unix system but i cant figure out what exactly cause this problem: i used different ports, changed the energy options in windows, updated chipset driver, reinstalled player, unplugged other devices. i think the players ressources are used by something else or another thing already use something that the player needs.
Tommorow i will test the player on other PCs and Unix systems and with an USB-hub.
My Mainboard: Asus A8N-SLI (AMD CPU and nforce4 Chipset) + WinXP Porf SP2
[the rest of my system isn't important i think]Message Edited by Buttermilch on 0-23-200703:38 PM

Similar Messages

Zen Stone Plus S... SLOW-FF speeds...ANYO

I owned a Creative Labs Zen Nano Plus, before my dog used it as a chew toy. I then purchased a Creative Labs Zen Stone Plus S (2GB with speaker), which I love. I clip it in my hardhat at work and listen with the speaker. My old Nano would FF through a 5 hour long mp3 in a couple of minutes. I record the Howard Stern show from a Sirius Satellite Radio Online Subscription and put it on my CL Stone Plus S.
Anyway if I bump the settings and have to go back to the halfway point, it takes FOREVER to FF. The FastForward feature is soooo slow. Is there a fimware update or setting to increase the speed? It dri'ves me absolutely crazy. To get to the third hour of a fi've hour mp3 it takes 45 minutes. Does anyone have any ideas or info?
Thanks, Mrwirez

) I have a similar yet slightly different problem: on my zen stone plus (with speaker) I can rewind, but when I FF the behaviour is actually the same as if I were pressing the rewind :smileysurprised: Anyone have the same problem? This is really bad for long files, like podcasts and also when I update the player (i.e. adding and removing files) which 'forgets' the previous playstate.

Zen Stone Plus Firmware Wishl

I have a Zen Stone Plus 4GB and I think it's a really nice and sexy device, but is lacking a bit on the software side. With just a few small firmware modifications, I think Creative could make it a much greater player.
I'm starting a wishlist for a future firmware. The list is sorted by priority, with the (imo) most important item on top. If you have any additions, please post them and I'll include them into the list.
I hope Creative's developers will have a look at this list and implement these suggestions!
Improve music browser speed
Problem: Browsing through the folders feels very slow, and often it even misses button presses so I have to press left or right twice to go to the previous / next item. This is most likely because the player starts playing the first track in the folder automatically, which slows down the user interface.
Suggested solution: I suggest the ability to turn off auto-play in the file browser.
Avoid embarrassing situations
Problem: Usually I turn on the player before plugging in the headphones. The player realizes that the headphones aren't yet plugged in and plays back music over the speaker, which isn't desirable when I'm in a lecture that isn't over yet.
Suggested solution: Make auto-play on turn-on an option or add an option to not enable the speaker when the headphones aren't plugged in.
Quick Hold
Problem: I want to put the player into my pocket and want to quickly turn on the hold feature. For this, I need to press: Menu, Right, Right, Right, Right, Right, Right, Right, Menu.
Suggested solution: Add "enable lock" as an option for the "My Shortcut" button.
Quicker turn on
Problem: When I turn on the player, I have to hold down the menu button for 4 - 0 seconds (it seems to be random) before the display even lights up.
Suggested solution: Make it turn on after one second.
Pocket usability
Problem: I'm listening to music with the player in my pocket. I want to skip forward to the next track. I press the forward button, but nothing happens the first time, because the first button press disables the screensaver. I press it again and it skips to the next track.
Suggested solution: Make it skip to the next track when the forward button is pressed the first time.

Tag support: the ability to select music by album/artist/track instead of folders
Display always on option - i know its to help save battery life but sometimes it would be helpful if the display stayed on
Display artist and song name, inst4ead of just the song name/file name
Alarm clock function: my Zen stone plus has a speaker, and a clock function. My Zen Xtra has a clock and an alarm clock function but no speaker other than headphones (if any are plugged in) for the alarm to sond through, the same is true with my visio:M? the Zen Stone plusw/speaker has a clock but no alarm, and if anything it would make a fantastic little alarm clock with a 'sound' to music or wsound to beep? function.

Zen Stone Plus not detected by software - GRRRRR

Hello all
A month ago I bought the Creative Zen Stone Plus.
I was quite happy to go with Creative because I had been the happy owner of a Creative MuVo player for a few years. The MuVo was remarkably straightforward to use. The only problems I experienced were occasionnal freezes of the software during file transfer. Nothing major. I lost count of the number of times I recommended this product to others, usually as a cheaper but just as good alternati've to the iPod.
However, I am beginning to have serious doubts about Creative.
This is the problem:
- The player cannot be seen in Creative Media Lite.
- In Devices Manager, "Creative Zen Stone Plus" appears under devices category "Other devices" and has a yellow question mark next to it.
In other words, I have had the Zen Stone Plus for a month and it has never worked !
From my exchanges with Technical Support (email) and from the knowledge base (eg # 9287,
and 4782) and from this forum, I have tried several things such as
- deinstalling (actually rolling back) then reinstalling Windows Media Player (to get MTP drivers installed)
- downloading the Iomega patch
- I downloaded the player recovery tool (the one with the red button) but when I click on it, I get the message "Player not detected. Do you want to retry"
I found two dead ends in the technical support articles I read:
- I decided to make changes to the registry, as one article suggested that the problem may be due to USB permissions. So I typed 'regedit' but the compuer would not accept this command.
- I also decided that I would change the firmware, as another article suggested. How on earth do I do this. I downloaded the firmware for my player but I do not know how to enter the Recovery Mode. It is not clear from the Recovery page (KB ID # 4794) whether my device is 'ZEN' or a 'Zen Series'. I treid the procedure for both and neither worked !
I'm beginning to feel like I've wasted my money. I had been thinking about buying a Creative player for my sister and also a friend. Now I won't bother, even if this problem is solved. I consider myself to be IT literate but how does Creative expect technically illiterate people to cope with its products !
Can anyone help me to make the Zen Stone Plus work? Otherwise, I'll consider it to be a **bleep** Stone and flush it down the toilet, where it belongs.
Andy
Message Edited by Andy7504 on 03-5-2008 08:2 PM **It should be obvious that if the forum blocked a word, you're not allowed to use it. Please refrain from cursing in the future. Dale-CL
Message Edited by Dale-CL on <span class='local-date'> 03-5-2008<span class='local-time'> 04:45 PM

-. Hello Seb_tokyo,
Welcome to Creative forums!
When you plug in the ZEN stone, your device manager list should refresh. Besides under USB controllers, did it detect anything when you plug it's You can also try the following:
.) Unplug/replug the USB cable and connect it to the rear USB port instead of using front ports.
2.) If you have another USB cable, try using a different one and see if it works.

Zen Stone Plus Charg

Good day! I have a problem with my Creative Zen Stone Plus unit. The battery does not get a full charge and according to my Creative Media Lite, it's only 20% or so full. However, when I turn the player display on, it indicates that the charging is already complete (blinking blue LED and a plug sign instead of the lightning sign). In turning the product on, it reads that the player only has two bars? left and then turns to one bar after just 5 minutes of playback. This is crazy since I charge it as sson as the battery indicator reaches one bar. So obviously, it isn't charging. I've already installed the new firmware, resetting and formatting the player, and everything else that I could think of I've already tried them. Went through the messages in this site and all I can see are problems with their own players and no worthwhile solution from the Creative Tech team. I went on as much as to locally look for the service provider of Creative here in the Philippines but they all seem to know less than myself regarding the product.
A side question and comment is if it would be better for my battery to run until there's no more bars in the indicator left (not necessarily drain it) or charge as soon as it hits one bar. The crazy thing is, I'm presumming with the hassle that it is producing, most probably the battery is not in its optimum condition anymore due to the trials that I have been doing to resolve this problem. The crazy thing is that the service provider I've been mentioning also told me that I can charge the player even when it is on, now reading the messages and from my stock knowledge I realized that what she did was irresponsible and utterly detrimental for my battery. This is such a sad condition considering that Creative is just building its name and they seem to be unable to provide a good customer support base for their clients.

Not sure if this hel
ps.
.. I had a similar issue with my new Zen Stone.... Following it's first charge (+3 hours), I used?the player?until the battery went 'flat' and it turned itself off... I tried to charge the player up several times?without success - Creative Media Lite continually reported the battery as having 7% charge - but this never improved... Prior to me taking it back to the store I bought it from, I did a 'reset' (paperclip hole on the top side)... Low and behold - the player started to charge up again....

HELP! Brand New Zen Stone Plus WON'T TURN

Just received the product today, downloaded and installed the latest software. Charged the unit for 3 hours and successfully loaded mp3 onto the player. Following every direction and clicked the "safely remove hardware" option. All ready to go... press the on/off button... NOTHING HAPPENED! No screen! LED light did not turn on! NOTHING!
So went to Creative site and follow the "fix it myself" direction, reset the player did not work, formatting the player did not work. There is no firmware download available for Zen Stone Plus (only Zen Stone), so I could not try that option.
I am starting to think there is a defect in my player. Do you guys have any suggestion on what I should do? Does any know how to contact Creative's US customer support (email address and/or phone numbers)? And please don't refer me to the 3 dollars to 30 mins support because I already spent money expecting to buy a non-defecti've product.
I tried looking for the customer support number before posting this message. I did not know Creative have such a poor customer support system! I clicked the "email support" on its site and it directed me to some "fix the player yourself" page (I also tried those solution but did not help), and does not lead to any customer support number! HORRIBLE!Message Edited by misellu on 07-3-20070:6 PM
****** UPDATE*********
Thanks for everyone's suggestions.
Since I didn't want to spend more time to fuzz over a defecti've product, I returned my Zen Stone Plus to Amazon (I did this because I know sending it to Creative would take much longer time before I receive a replacement). Amazon sent me a new one in about 3 days at no charge (and free return shipping). The new one works fine now and does everything its suppose to do (so far...).
Just like I wrote it when I posted the problem, I tried different time intervals and it still wouldn't turn on. I couldn't have lock the unit because it requires power on to turn on the lock (which I was unable to turn on the unit).
The lesson I learn here is think about the product's customer support and where I am buying from before purchasing anything online. I would definitely think twice before buying Creative's products again.
Message Edited by misellu on 08-05-200702:2 PM

mine wont turn on after almost two weeks since i bought my player. i went to the store where i bought my player, asked them to replace my player right there and then (because i firmly believed that it was a factory defect) but to no avail. so i let the creative support checked my player and voila! my player was infected with WORM VIRUS!!! they fixed my player, deleted the virus and was all set after 2weeks. i scanned my computer, found A LOT OF WORM VIRUS, deleted them before connecting my player to this computer. after transferring files to my player & disconnecting it from this pc, it wont turn on again!! and i havent used it for at least 0mins since i got it back! darn!! i'm gonna return it again to the storea and ask for creative support's help again. does anybody know if there is an anti-virus available for zen products?

Zen Stone Plus and RhapsodyT

Hi,I see that Rhapsody does not yet list the Zen Stone as a?compatible device with RhapsodyToGo. I have 2 questions. ) does anyone know for sure if it is or not 2) Does Rhapsody have plans to make work?This will detemine if I get one for my wife - since we have RhapsodyToGo?Thanks

Direct copy/paste from the specs page for your player:
Audio Playback Format:
]Audible Format 2 and 3
MP3 (Up to 320 kbps)<
WMA (Up to 320 kbps)<
WMA with Windows Media Digital Rights Management (WMDRM) 9
So that would be a "no."
EDIT: [color="#008000">Or perhaps "maybe." Creative is being schizo again on their spec pages. I believe the "with built-in speaker" models are the newest. The specs for the "Zen Stone w/..." are as above. The specs for the "Zen Stone Plus w/..." say it supports Audible 4 (which may or may not be accurate). I assume the non-speaker Zen Stones are the oldest models. If the "Zen Stone w/..." model? doesn't do Audible 4 then I doubt the older models would. Regardless, the question is still open for debate. ?

Zen Stone Plus Returns to First Track When Recharged???

7Zen Stone Plus Returns to First Track When Recharged?Y Hi Everybody... I had originally posted this question several months ago, but I didn't receive a response.
I didn't see this topic posted on another thread, but I wasn't going to read thousands of posts to get this answer either. My problem is I own two players, one is a Creative Zen Stone and the other is the Zen Stone Plus. My Zen Stone does not return to the first track on the player when I recharge it (it remains on the same track), but the Zen Stone Plus does. This normally wouldn't be a big deal, but my mother-in-law listens to audiobooks. Sometimes those books don't have seperate tracks which means there is a single track that runs for like 6 - 8 hours. Is there a way to allow the player to pick up where it left off? It is a real pain to have to fast forward through most of an audiobook, especially when my player (the less expensi've player) continues where it left off. I haven't seen a download for this, so I'm wondering if it's something that can be fixed or not?

For future benefit to others, I'll answer my own question: No, the Zen Stone Plus should not lose it's place when plugged in for charging or adding files. I just purchased a second Zen Stone Plus, this time the one without the speaker and it remembers track location after charging.
Good thing I'm RMA'ing the first one!

Zen Stone Plus on Macint

Hi!
I have new ZEN Stone Plus 2GB Black
but i have a question - about charging - I have Mac OsX and when i connect it to computer the charging icon appears on the display, but I has been charging for few hours now and still there is steady blue light - not blinking - can anyone tell me how long does it take to fully charge the battery when I connect it for the first time and secondly - is there any software for Mac OsX 0.4.0?
thanks a lot!

funny(!!) I have the same model (Zen Stone Plus) and the exact error occurs to me to --a power sign and NO CHARGE!!
I thought I heard that with Zen -starting it (re-boot) with the Zen plugged-in already will let it work? I tried that and , that didn't help.. -Does any Forum user have any idea what to try?

Zen Stone Plus 4G Date B

Just got a Zen Stone Plus 4G for X-mas. Music end going great! Love it! However, I believe I found a bug in setting the date: If I set a day beyond 22 DEC it will not change the Day/Month but instead will advance the YEAR! Examples:OK:5 APR 2005 changed to 2 DEC 2007 becomes 2 DEC 20072 DEC 2007 changed to 22 DEC 2007 becomes 22 DEC 2007 Wrong:5 APR 2005 changed to 25 DEC 2007 becomes 5 APR 20062 DEC 2007 changed to 25 DEC 2007 becomes 2 DEC 2008 For now I set it to 8 DEC 2007 so at least the day of the week (Tuesday) will be correct. I will set the correct date in a week on Jan 2008 which works. Notes Tried the auto sync from the CMLite software (it said the date does not match PC) so I let it change it thinking this would solve the problem. Alas the date became 00CANCEL2007 :-(2) Tried redoing the firmware to no avail3) Tried reset to no avail4) Never tried it with org firmware as first thing I did was update to .0.03 so I can't say if it worked or not in the org firmware. Can someone confirm/deny so I know if it is just my Zen Stone Plus 4G But if it works for you please confirm which version of the firmware you are using and if you have the 4G. Thanks, Matt

BlueRobin,
Unless they change the firmware I believe the next date that will go awry will be December 23, 2008 where the same thing will happen and it will try to roll over to 2009 and again not let us set the day/month for a week. It looks like they simply got the code wrong for the rollover point for a year so it should be a easy fix. But hey, even if it is a more complex issue, a year should be plenty of time for them to fix it:-)
At any rate, after several go arounds with customer service we are (finally) at the point that they are no longer asking me to do things with my player (resets, formats, etc) and they "have escalated this issue to the developer for them to look into this matter." However, at the same time, they are trying to get me to get a Return Merchandise Authorization (RMA) but I am not going that route because I think (esp after seeing other posts like yours) that it is a firmware issue and not just my player. As you and others have noted, everything else works just fine so I don't want to be without a player for something that I think (hope) can/will be addressed via a firmware update.
On that firmware note, they do have another firmware update that just came out for our player?which makes the stopwatch display the milliseconds a whole lot less jerky. It is .0.05 if you don?t have it.
Matt

Zen Stone Plus

I just noticed on my new 2gb Zen Stone Plus that only 64 out of the 26 songs show up to be played. This is a serious problem. All of the music was encoded to the same specs. The problem even shows up even when transferring a small number of songs. I added 20 songs and only 8 show up. I used both WMP , Media Lite, and Windows Explorer to transfer the songs. I already tried to use the MP3 recovery tool and saw no difference from before and after.Message Edited by socratesgs on 0-30-20082:05 PM

After some trouble shooting I found a Bug with the Zen Stone Plus MP3 players:
The player will only recognize song per folder!!!
So if I want to see all 26 songs I have to put them in 26 different folders!!!Message Edited by socratesgs on 0-30-2008:32 AM

Serious problems with charging my brand new ZEN STONE PLUS...help

i've read the manual and the how-tos countless of times... did everything on what the Knowledge Based section suggested... and still, my dear Zen Stone Plus isnt charging! i've downloaded the firmware with hopes of solving my problems but it doesnt work! its pathetic-ally dangling from its USB connecter which is connected to my computer.... my computer is a windows xp, runs on high speed broadband and is not in power saving mode or standby mode... i've been working on this problem for 3 days now since i bought this mp3... its 3.20am now but i really am determined to fix this problem...! pls guys, i literally beg you to help me out coz i'm really close to breaking down... HELP! *cries*

Hey, Dale, thanks so much for getting back so fast... well, i've just plugged it in the rear USB port (you don't wanna know?how dusty it is at the back... :smileyindifferent... unfortunately, it still isnt charging properly... the Creative Media Lite says its 49%, then goes to 52% then goes to 47%... but, the mp3 LED screen says its fully charged... -.-" i'm at my wits end here... anything else?i can do?

Zen Stone Plus won't charge for more than 10 min

When I charge my zen stone plus, withint 5-0 mins it will be full, as indicated by both Creative Mediasource lite as well a the blinking blue led.
But once I turn on th eplayer i am shown with only 2 bars of battery and within 5 minutes of use I am down to one bar.
What's going on?
Resetting the player doesn't seem to work at all!
I haven't even had a chance to properly use it at all >

Me 2... I bought 2 Zen stone plus and the two wont charge for long too... I leave it for 4hrs and still the battery bar is only one bar full. Hai~~sad... And to make things worse, one of them the volume button is faulty. Anyway does anyone of u haf creative support hotline?

Problem with my brand new mp3 player Zen Stone Plus 2GB ( with built in speaker )

Hi .
I have purchased the following Zen Stone Plus 2GB with built in speaker on 24.06.2008.
From day one, it had a charging problem . Initial charging it'snever go beyond 87%.
After using it for 2 days, at the time of recharging , I found my player won`t get dectected in my PC .
I took the set to the vendor for a checkup . He tried to solve it by resetting , formating etc. But he could only able to to format it's sacrificing its 50% of its allocated space.
My vendor then changed the set with a brand new one, againts that faulty one .
Now the new one worked well for 3 - 4 days , but it is now totally dead .
But the set did not give any indication before it become completely dead.
A few dust particles inside the LCD screen was also observed. I can`t understand how come dust particles can enter inside
a player which is sealed box pack .
Next issue is with the battery which CREATIVE promised of giving a backup of approx 20 hrs of continious playback , which with minimal scuffling and with minimal settings lasted for 0 hrs approx ( 50% less than promised ).
Another thing that i must state is the problem of FM Reception . It is simply terrible . In the same area where my mobile's FM reception is fine , Zen Stone's FM failed to give any reception .
I came to know about Zen Stone Plus from of my friend , who is using Zen Stone Plus GB without any problem for long time.
Pls tell me what to do now, since my player is compleately out of order now , and pls suggest me something regarding the issue of battery backup , FM reception ... etc.
Now i am in a total mess . I just dont know what to do with the set that is few days old .
Pls help urgently .
Waiting for any valued suggestion .
Bye ...

Hi,
I would suggest getting in touch with support, they might be able to help you with this.
Go to the Support section of the website and select your product. On your right, click on Contact Us. You will be provided with a list of troubleshooting options. Click on the one closes to your issue. Go through the suggestions and if the does not work or you have already tried that, scroll to the bottom and click on No, escalate to email. This should bring you to the email form to contact support.

Battery Replacement Zen Stone Plus

Li-Poly batteries last approximately 3 years after manufacturing (charged or not). So if your Zen Stone ceases to function and it has not been abused, it'ss likely a dead ? no longer can be charged - battery.
I purchased a battery (actually 3 to meet their $ minimum) from allbattery.com? Polymer Li-Ion Battery 3.7V 240mAh. Order it with NO PCB option. $3.99 each plus shipping. After they arri'ved, I note the brand name is ?Tenergy. Original battery specs from Creative are 280mAh, a nominal difference. Specifications I didn?t have were charging requirements, but I?m happy to report they recharge seemingly identical from the Creative OEM batteries.
<table cellspacing="0" cellpadding="0[/img]<tr><td>This battery replacement takes some skill and is, obviously at your own risk. Suggest examining ribbon cable prior to ordering batteries. My unit is a Zen Stone Plus with Speaker.
</td></tr></table>?
BATTERY REPLACEMENT:
Run Exacto knife or small utility knife around sides and end NOT including end opposite display (or you will cut through a ribbon cable) penetrating no more than 0.075 (/6th inch) to split case of Zen Stone. It may be necessary to insert small jeweler?s screwdriver directly at corners to gently pry, releasing positioning studs. If you?re lucky, you won?t break off studs, but if you do, don?t worry they are mostly for alignment purposes.
Lift off control pad (volume up down, fast forward, reverse, center select button) Remove two Phillips screws holding pc board to bottom case and lift edge of pc board with small screwdriver under USB port.
Hinge pc board up with headphone jack on top and lift up battery with screwdriver.
Examine ribbon cable, which is folded around control board and sandwiched between control board and pc mother board. If cable is torn (or cut) you?ll probably have to throw Zen Stone in trash as this cable may be impossible to repair.
Remove white tape from top of battery and unsolder + and ? connectors
Tint ribbon cables with solder (I used a little solder paste to get solder to stick), the solder in wires, paying attention to + and ? terminals. Be very careful not to touch the ribbon cables together or solder on a metal surface.
Cut a piece of electrician tape and wrap around ribbon cables and soldering joints.
You can test your Zen Stone prior to assembly.
Reassemble in reverse order using a pin, tooth pick or small paper clip and clear silicone caulk around edges. Wrap elastics around unit holding upper and lower case together while caulk dries.
<span style="font-family: "Times New Roman"; font-size: 2pt; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">?
<span style="font-family: "Times New Roman"; font-size: 2pt; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">?
<span style="font-family: "Times New Roman"; font-size: 2pt; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Sorry this board does not support pictures

&Hi,
Thanks for creating this guide. This forum does support pictures, click on Insert/edit image to insert an image. Take note that only urls are accepted so images have to be hosted on an external image hosting site like tinypic. Oh and welcome to the Creative Forums.

Questionable transfer speed of Zen Stone Plus over

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