Questions about BT Home Hub 4A event log - WIFI c...

Hope someone can help please ?
I had BT inifinity installed 2 weeks ago with the HH 4 (type A) and everything has worked - connection found, no problem.
This week, my ipod touch was unable to join the network but the iphone 5, another ipod and a tablet could connect without a problem. The ipod touch managed to connect to another WIFI used at the property and my work wifi without a problem.
I thought it maybe the ipod touch as it was quite old but that doesn't make sense since it connects fine to other networks. I restored network settings and other options suggested by Apple but to no avail.
I have turned my attention to the Hub. My laptop (older than the ipod touch) gets the connection no problem along with the other devices. I went into the hub management page but I am not smart enough to decifer the event log so would like some help so I can fix this because I thought BT infinity was the better more reliable option?
The ipod touch Wifi IP address is 00:25:00:b7:35:f6.
On the event log, it shows STA before the address - but it shows STA before all the device IP addresses. Should I change this to DCHP ? or is this (Static ? alright)
The Lease on all the devices on the event log is set to 1440 min. (1 day) is that alright too, what does it mean ?
Do I have to keep renewing the lease ? How do I do that ? I read it can be set to 21 days ?
Going back to the IP address on the ipod it shows the Hostname as 00:25:00:B7:35:f6-2 this is different to the IP address with the -2. Could that be a cause of the unable to join network or is it because I attempted to recreate the network on the ipod so its the second version of that host name ?
Is there any setting I can change to fix this because I am concerned the same this will happen to the other devices and then the laptop....
What do I need to do to be able to get my ipod touch to connect to the BT network setting ?
I think its the hub 4A causing the 'block' on the ipod touch not the device and I think its maybe a matter of changing a setting - but then why was it all fine before when Infinity was first installed ?
Lastly my laptop (7 Years old) seems to be attached to the 5GHZ Wireless channel - is that alright ? The other more recent devices are on the 2.4ghz channel (except the ipod touch which isn't on any !!)
Is it alright to turn the hub on / off ? -I am resisting that because I don't want to make the situation worse.
Sorry but what does client disassociated mean and all the BLOCKS - do they relate to firewall ?
Please can you review the event log and my questions ?
Many thanks
angie 2601
The time frame is 3.55am 8/8/2013 - 7.16 am 8/8/2013
(Latest (7.16am) at the top
Message
07:16:39, 08AUG
(1224785.050000) Admin login successful by 192.168.1.64 on HTTP (1224766.610000) Admin login FAILED by 192.168.1.64 on HTTP (1224648.050000) New GUIsession from IP 192.168.1.64
(1224466.770000) Device disconnected: Hostname: Unknown-d8:dl:cb:ec:a6:fe
IP: 192.168.1.65 MAC: d8:d1:cb:ec:a6:fe
wlan1: STA d8:d1:cb:ec:a6:fe IEEE 802.11: Client disassociated
(1224362.750000) lease for IP 192.168.1.65 renewed by host Unknown d8:d1:cb:ec:a6:fe (MAC d8:d1:cb:ec:a6:fe).lease duration:1440 min (1224362.750000) Device connected: Hostname:Unknown-d8:d1:cb:ec:a6:feiP:
192.168.1.65 MAC:d8:dl:cb:ec:a6:fe lease time: 1440 min. link rate:90.0 Mbps
(1224362.690000) Lease requested
wlan1: STA d8:d1:cb:ec:a6:fe IEEE 802.11:Client associated
(1224241.150000) lease for IP 192.168.1.64 renewed by host FAMILY (MAC
00:13:02:de:6d:e6). Lease duration:1440 min
(1224241.150000) Device connected: Hostname: FAMii.Y IP:192.168.1.64 MAC:
00:13:02:de:6d:e6 Lease time: 1440 min. link rate: 54.0 Mbps
(1224241.090Cl00) Lease requested
wlan1TA 00:13:02:de:6d:e6 IEEE 802.11:Client associated
OUT: BLOCK [9] Packet invalid in connection (TCP
192.168.1.66:34905->31.13.72.38:443 on ppp1)
(1223644.770000) Device disconnected: Hostname: Unknown-d8:dl:cb:ec:a6:fe
IP: 192.168.1.65 MAC: d8:d1:cb:ec:a6:fe
wlanl: STA d8:d1:cb:ec:a6:-fe IEEE 802.11:CHent diSassociated
(1223489.390000) Lease for IP 192.168.1.65 renewed by host Unknown d8:d1:cb:ec:a6:fe (MAC d8:d1:cb:ec:a6:fe).lease duration:1440 min (1223489.380000) Device connected:Hostname:Unknown-d8:dl:cb:ec:a6:fe IP:
192.168.1.65 MAC: d kd1:cb ec:-a6-:fe Lease time: 1440 min. Link rare: 90.0 Mbps
(1223489.330000) Lease requested
wlan1: STA d8:d1:cb:ec:a6:fe IEEE 802.11: Client associated wlan1TA d8:d1:cb:ec:a6:fe IEEE 802.11: Client disasSociated
wlan1TA d8:d1:cb:ec:a6:fe IEEE 802.11:Client associated
OUT;BLOCK [9] Packet i valid in connection (TCP
192.168.1.66:34375->31.13.72.38:443 on pppl)
l'N':BLOCK [16-} Remote administration {ICMP type 8 code 0
117.1.42.94->86.182.228.205 on ppp1)
IN: BLOCK [9] Packet invalid in connection (TCP
31.13.72.33:443->86.182.228.205:44156 on ppp1) IN: BLOCK [9] Packet invalid in connection (TCP
31.13.72.33:443->86.182.228.205:36615 on ppp1)
OUT: BLOCK [9] Packet invalid in connection (TCP
192.1-68.1.68:49476->173.252.103.16:443 OR ppp1)
BLOCKED 5 more packets (because of Packet invalid in connection) OUT: BLOCK [9] Packet invalid in connection (TCP
192.168.1.68:49443->95.100.195.205:443 on ppp1)
OUT:BLOCK {9] PaCket invalid in connection (TCP
192.168.1.68:49438->95.100.194.217:443 on ppp1)
IN:BLOCK [9] Packet invalid in connection (TCP
95.100.194.217:443->86.182.228.205:49444 on ppp1)
(1222111.810000) Lease for IP 192.168.1.68 renewed by host Unknown-
70:56:81:46:bf:d9 (MAC 70:56:81:46:bf:d9).Lease duration:1440 min
(1222111.810000) Device connected:Hostname:Unknown-70:56:81:46:bf:d9 IP:,
192.168.1.68 MAC:70:56:8:t:46:bf:d9lease time:1440 min. Link rate:52.0 Mbps
(1222111.750000) Lease requested .-
wlanO: STA 70:56:81:46:bf:d9 IEEE 802.11: Client associated • (1222093.690000) Device dlsconn: Hostname:Unknown-
00:25:00:b7:35:f6-2 IP: 192.168. MAC: 00:25:00:b7:35:f6 wlanoTA 00:25:00:b7:35:f6 IEEE 802.11:Client disassociated
OUT:BLOCK [9] Packet invalid in connection (TCP
192.168.1.66-:43272->31.13.72.33:443 on ppp1)
221969.130000) lease for IP 192.168.1.67 renewed by host Unknown-
00:25:00:b7:35:f6-2 (MAC 00:25:00:b7:35:f6). lease duration:1440 min
(1221969.130000} Devicconnected: Hostname·:Unknowwoo·:25:00:b7 35:f6-2
IP: 192.168.1.67 MAC: 00:25:00:b7:35:f6 Lease time: 1440 min. Unk rate: 54.0
Mbps
(1221969.070000) Lease requested
wlanO: STA 00:25:00:b7:35:f6 IEEE 802.11:Client associated
(1220365.290000) Device disconnected: Hostname:Unknown-
00:25:00:b7:35:f6-2 IP: 192.168.1.67 MAC: 00:25:00:b7:35:f6 wlanOTA 00:25:00:b7:35:f6 IEEE 802.11:Client disassociated
(1220348.230000) Lease for IP 192.168.1.67 renewed by host Unlmown-
00:25:00:b7:35:f6-2 (MAC 00:25:00:b7:35:f6).lease duration: 1440 min
(1220348.230000) Device connected: Hostname:Unknown-00:25:00:b7:35:f6-2
IP: 192.168.1.67 MAC: 00:25:00:b7:35:f6 Lease time: 1440 min. Unk rate: 54.0
Mbps
(1220348.170000) lease requested
wlanOTA 00:25:00:b7:35:f6 IEEE 802.11:Client associated
IN: BLOCK f16] Remote administration (TCP
123.151.42.61:12233->86.182.228.205:8080 on ppp1) OUT: BLOCK [9] Packet invalid in connection (TCP
:t92.Hi8.1.66:53813->31.13.72.33:443 on ppp1)
OUT:BLOCK [9] Packet invalid in connection (TCP
192.168.1.66:43989->31.13.72.33:443 on ppp1)
IN: BLOCK [16] Remote administration (ICMP type 8 rode 0
2.7.251.109.227->86.182.228.205 on pppl)
(1216770.650000) Device disconnected:Hostname:Unknown-
00:25:00:b7:35:f6-2 IP: 192.168.1.67 MAC: 00:25:00:b7:35:f6
OUT:BLOCK [9j Packet invalid in connection (TCF
192.168.1.67:49180->74.125.136.109:993 on ppp1)
wlanOTA 00:25:00:b7:35:f6 IEEE 802.11:Client disassociated
(1216753.280000) Lease for IP 192.168.1.67 renewed by host Unknown-
00:25:00:b7:35:f6-2 (MAC 00:25:00:b7:35:f6). lease duration:1440 min
(1216753.270000) Device connected: Hostname: Unknown-00:25:00:b7:35:f6-2
IP: 192.168.1.67 MAC: 00:25.:00-:.b7.:35:f6 Lease time: 1440 min. Unk rate: 54.0
Mbps
(1216753.220000) lease requested
wlanO: STA 00:25:00:b7:35:f6 IEEE 802.11:Client assodat
OUT: BLOCK [9] Packet invalid in connection (TCP
192.168.1.66:55944->23.21.78.229:443 on ppp1)
OUT: BLOCK [9J Packet invafid in connection (TCP
192.168.1.66:34794->31.13.72.33:443 on ppp1)
OUT:BLOCK [9] Packet invalid in connection (TCP
192.168.1.66:41441->31.13.72.33:443 on ppp1)
{1213176.020000) Device disconnected:.Hostname:Unknown-
00:25:00:b7:35:f6-2 IP: 192.168.1.67 MAC:00:25:00:b7:35:f6 wlanO: STA 00:25:00:b7:35:f6 IEEE 802.11: Client disassociated
(1213158.410000) Lease for IP 192.168.1.67 renewed by host Unknown-
00:25:00:b7:35:f6-2 (MAC 00:25:00:b7:35:f6). lease duration:1440 min _./:\ (1213158.400000) Device connected:Hostname:Unknown-00:25:00:b7:35:ftt.Y IP: 192.168.1.67 MAC: 00:25:00:b7:35:f6 Lease time: 1440 min.Unk rate: 54.0
Mbps
(1213158.340000) Lease requested
wlanO: STA 00:25:00:b7:35:f6 IEEE 802.11: Client associated
OUT:BLOCK (9] Packet invalid in connection (TCP
192.168.1.66:59767->176.34.180.243:443 on ppp1) OUT;BLOCK [9] P.acket invalid in connection {TCP
192.168.1.66:56075->31.13.72.33:443 on ppp1) OUT: BLOCK [9] Packet invalid in connection (TCP
192.168.1.66 581:1:0->31.13.72.33:443 on ppp1)
BL.OCKED 2 more packets (because of Packet invalid in connection) OUT:BLOCK [9] Packet invalid in connection (TCP
192.168.1.66:56251->31.13.72.33:443 on ppp1)
OUT:BLOCK [9] Packet invalid in connection (TCP
192.168.1.66:36959->31.13.72.33:443 on ppp1)
BlOCKED 1more packets (because of Packet invalid in connection)

It could be that the Ipod touch is having problems with both the 2.4GHz and 5GHz frequencies being named the same. If you give them separate SSids it may help. ie add a 5 to the 5GHz SSid.
If you do this you will need to re-connect all your devices that can see both frequencies to both SSids so that they will swap between the frequencies seamlessly when ever they need to
See link how to change SSid.
http://bt.custhelp.com/app/answers/detail/a_id/44504/related/1/session/L2F2LzEvdGltZS8xMzc1OTY2ODIxL...
Once you have changed the SSid I would delete the network connection on the Ipod touch and start again.

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At a guess, you are running a game or application on a device at IP address, 192.168.1.69 which needs incoming port 45490. You can map this manually
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Thanks

Any luck with this yet? I'm having the exact same issues but on a different device, the Kindle Fire.
I need to determine whether a user hit the Home button, or hit the Quick Settings button (that accesses controls like volume). Air treats both events equally by broadcasting Event.DEACTIVATE. Unfortunately, the Amazon Appstore approval team thinks otherwise...
It seems like there should be a simple, no-brainer way to track these events, but I'm beginning to suspect Air just is not capable. In that case, if you're developing for Kindle Fire, you may want to avoid going with Adobe.

Home Hub 3. Constant connectivity loss. Event log ...

Trying to get any kind of service out of my BT Infinity provision nowadays is like trying to arrange a tsunami in a desert.
Time after time after time after time, the Internet is working normally but then a page refuses to refresh and attempts to open another website result only in 'page not found' even though the Internet-connection icon is glowing steadily in the tray, and when I ask Windows to check on things, it reports that no problems have been found and the connection is working normally.
Except, of course, it isn't. I am not a technical expert and therefore haven't much of a clue where to start with this. My Vista OS runs with Panda Cloud AV and Malwarebytes PRO and Windows Firewall, all three of which have always played nicely. Prior to switching to BT Infinity, I had 'ordinary' BT broadband via a Netgear wireless router. The service was trouble-free.
This morning, I decided to delve into BT Home Hub Manager to re-set to factory default. That in itself took some doing because clicking on the Firefox bookmark got me nowhere at all: I had to sit here and wait for 10 minutes before the Hub page suddenly appeared as if out of nowhere.
I found in the event logs a seemingly unending chain of firewall related reports. Rather than read 'em all, I just hit re-set and whoa-hey, after a 5 or 6 minute wait, everything was fine and dandy again. . .
Until, 20 minutes later, it wasn't. Despite the re-set, Internet connectivity was shot to pieces. I'm on Amazon UK and click to open a new page in a new tab: Page Not Found. On the BBC News website, click on a link to open in a new tab: Page Not Found. Reload any of those exisdting, open pages and the reload circle just spins and spins until. . . Page Not Found.
Unfortunately, I can't make head nor tail of the log reports in the Firewall section, but typically they read:
IN: BLOCK [16] Remote administration
BLOCKED 1 more packet [because of Remote Administration]
IN: BLOCK [9] Packet invalid in connection
BLOCKED 4 more packets (because of Packet invalid in connection)
IN: BLOCK [9] Packet invalid in connection
BLOCKED 20 more packets (because of Packet invalid in connection)
BLOCKED 40 more packets (becuase of Packet invalid in connection)
And so it goes on. . . and on. It's not even clear to me if the Home Hub is doing the blocking anyway, but if it is, then I can't begin to figure out why websites like Amazon UK, BBC News, Speedtest and even Google Maps should be BLOCKED.
Help appreciated. . . always assuming, this post actually gets through -- I've no idea if this page has gone down or not, because though it's on-screen, that no longer means anything at all.

Thanks, Ray. Just managed to get back on here, there's been virtually no connectivity at all. One odd thing has been that the Home Hub Manager has opened OK. But it is no longer in agreement with the computer about whether or not connectivity exists. For example:
1) Click on disconnect in HH Manager, and it reports that the task has been achieved and the button changes to 'connect'.
But no disconnection has occurred. The Internet icon is still in the tray in its 'connected' state. And it's possible to go on the Net and briefly open up a website that isn't in the FF cache. But then everything fails again. Alternatively:
2) Click 'disconnect' in the tray control and the icon changes shows a bid red x. But the HH Manager doesn't agree. It continues to report that the computer is connected to the Internet.
I'm baffled and wearied. I'll have to relocate the Infinity set-up from downstairs to where this computer is; I'm assuming, I leave the modem in place (the new white flat thing the engineer brought when he installed Infinity)and just disconnect the black HH3 and brin g it upstairs and plug it into the PC?
Thanks for your help, much appreciated.

Questions about BT Home Hub 4A event log - WIFI c...

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