Questions about Indexing and Using an Indexing POA

Although I have only about 50 users, at least 15 of them have in excess of 100,000 messages in their accounts and the POA (version 7.0.2) is regularly slowing to a crawl. (I just know that plans for revolution are fomenting!) I have embarked on a campaign to reduce these accounts by archiving everything off to get mail accounts down to 3000 or fewer pieces. I have achieved user buy-in, but have worked on only a few users so far.
In another closely related thread, it was suggested to me that the PO speed issues relate to broken indexes. And I suspect that given so many messages, the indexes were never getting fully rebuilt with the default QF POA settings. I am trying to fix that situation in addition to reducing mail account sizes. So, I have set up a second POA on another server and dedicated it to the indexing task. The /qfinterval is set for 1 hour, other /qf switches at default. The POA-QF does no mail delivery, but it does do nightly user upkeep.
The POA-QF seems to be steadily working away and making progress at reducing the number of unindexed messages. However, I have questions about what I am seeing and what more I can do:
1. Is the progress I am seeing real progress? For example I have a user with over 100,000 messages to be indexed and every time I check the logs, the count drops by about 500 messages per hourly QF cycle. I assume that if I just let it keep running, it will eventually get caught up and fixed. Not only with this user, but with all the others as well. Will my patience (and theirs) be rewarded? Are there any gotchas I need to prepare for?
2. One user has recently had virtually all of her messages successfully moved to archive. I can see them in the Archive, and do not see them in the online account. However, now over a week later, QF still shows >130,000 items still left to index for that user. The POA-QF is making slow, steady progress reducing that number, but why is this user's QF count still so high? Does it just need more time, or is there something amiss for this user?
3. I may want to rebuild indexes for single users from scratch. I have seen the TID 3105742 which tells how to do this: Essentially you turn off mail delivery functions, and make some other switch changes to dedicate the POA to indexing for just a single user, and then you let the POA rebuild the indexes. The implication of that scenario is that the POA is now enjoying exclusive access to the user's databases.
If I want to use my secondary POA-QF to rebuild a user's index from scratch, does the main POA have to be offline and the user out of GWise? That is, Does the QF process require exclusive access in order to rebuild indexes from scratch?
Thanks for any thoughts or suggestions.
Peter Smick

pgsmick wrote:
> 1. Is the progress I am seeing real progress? For example I have a user with
> over 100,000 messages to be indexed and every time I check the logs, the count
> drops by about 500 messages per hourly QF cycle. I assume that if I just let
> it keep running, it will eventually get caught up and fixed. Not only with
> this user, but with all the others as well. Will my patience (and theirs) be
> rewarded? Are there any gotchas I need to prepare for?
Set this switch for this indexing POA - /qflevel=999 - this will index
everything in one run. It will take a long time, but with no qflevel switch you
are indeed only indexing 500 messages at a time, and if the user has that much
mail, it might never really catch up.
>
> 2. One user has recently had virtually all of her messages successfully moved
> to archive. I can see them in the Archive, and do not see them in the online
> account. However, now over a week later, QF still shows >130,000 items still
> left to index for that user. The POA-QF is making slow, steady progress
> reducing that number, but why is this user's QF count still so high? Does it
> just need more time, or is there something amiss for this user?
>
This is odd, because really the index count should drop to nothing, but with the
above switch this might get resolved as well.
> 3. I may want to rebuild indexes for single users from scratch. I have seen
> the TID 3105742 which tells how to do this: Essentially you turn off mail
> delivery functions, and make some other switch changes to dedicate the POA to
> indexing for just a single user, and then you let the POA rebuild the indexes.
> The implication of that scenario is that the POA is now enjoying exclusive
> access to the user's databases.
Not really - the POA is not enjoying exclusive access to the user's database,
the indexer is just avoiding an attempt to index anything else.
> If I want to use my secondary POA-QF to rebuild a user's index from scratch,
> does the main POA have to be offline and the user out of GWise? That is, Does
> the QF process require exclusive access in order to rebuild indexes from
> scratch?
No - QF never requires exclusive access. That said, you may find that an
extremely vigorous QF can cause slowdowns for the user.
Danita
Novell Knowledge Partner
Moving GroupWise to Linux?
http://www.caledonia.net/gwmove.html

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    Cheers,
    GB

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