Questions for the end users in Building an application.

Questions for the end users in Building an application.
Hello,
I am assigned a project in building a CF application. As far
as the business requirements, I have an idea from the MIS people.
However, I have a meeting with direct users and I have to ask
questions to add to my requirements. I am still a beginner in this
but I need to ask questions.
Can anyone give me tips? what basic / important questions?

For starters,
DO:
Ask them to discuss what they want to do with the application
Try to understand their level of computer literacy
Keep your conversation non-technical
Continue to interact with the users during the design and
development process
Try to identify a "champion" with whom you can interface as the
project progresses
DON'T:
Use technical terms or discuss technical issues
Talk down to them
Promise delivery dates until you have documented their
requirements and they have approved them

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