Questions on installtion and ram please help! Pc tech with new Job!
Im a Pc tech with a new job Im am in charg with a new Mac network . So Im great at PC.s just fuzzy on Macs.
Here is my problem.
IMac 17" flat panel.
New Hard drive , new cable (IDE), Tryed to install New OS ( just OS X) got throught the first 5 mins in the installer , the it stoped and told me that it had encountered an error and to restart.
Now I get an error 139 installer has unexspetanly stopped.
Press return to reboot.
Now pressing return never works have to hold start button to reboot.
Ran hardware test of cd Im gettting a a mem_/2/4 error.
I assusm that is a bad stick of memory? There is only 1 stick in there.
I belive that its using pc133 256meg for memory.
I have put a few pc133 sticks in the mac but none will work eather get a bad memory beep or no display .
Does it have to mac memory or special latency ?
Have opened the firmware and reset -all -nvram and defaults
Have remove Air Port card and all other stuff , onlly keyboard and mouse and power cord .
Does that sound right? If you need more info let me know.
Any other clues?
Any book that an tech like me (6 years fixing pcs) should read for macs? thanks for all your help in advance.
James
G5 Mac OS X (10.2.x)
Another thing to consider, a free to use download (donationware) is
MacTracker; a small data base of Apple and Macintosh product specs.
If you don't already have it, see: http://www.mactracker.ca to download.
Some online manual sites had unauthorized copies of protected works
and those sites were pulled from the internet; but they had service
manuals in pdf for many models of computers. You may be able to get
the official versions of pdf manuals through a subscription service for
an annual fee; this may require searching and asking questions. It may
also require an IT budget you may not have, to get a Mac-only archive.
At one point I was given some technical support information to trouble-
shoot my own ailing under warranty Apple computer(s) and the information
is very helpful, when you have a need for the details they contain.
I was careful to use them for non-invasive troubleshooting only.
One older online source appears to have ftp:// links, but I was never
able to make them work. The site may not have valid content or could
be somehow blocked; so if you find such a site by searching for older
Apple Manuals online, it may not yield anything. Or it may be illegal.
Some of the low-end RAM chips can be problematic; I found at least
one to add major issues in my iMacG4 and made it hard to diagnose
another major hardware problem. Tossing the cheaper RAM (at retail
was higher cost than decent RAM) was the best thing; got a better one.
There should be a little information on boot ROM (firmware) per model in
the MacTracker database you can use offline. You may need to know more
about the use of Open Firmware in Macs. Hope this helps some.
PS: for a time, you could get tech manuals on CD from places
such as http://www.applerescue.com/ (they have OS installers
on disc for sale there, primarily) and also a search of the web
may get you a source of tech books for repair service.
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