Queues info

Hi Experts,
How to use queues to receive a request and return a response from XI 3.0/PI 7.0?
Regards
Sara

Hi,
Check with these
/people/venkat.donela/blog/2005/06/09/introduction-to-queues-in-message-mapping
Scheduling unlocking of queues
Regards
Seshagiri

Similar Messages

Disp+work,queue info not found

i'm working on erp 2004,64 bit MSSQL,after kernel update.............disp+work connetced,queue info not found.....
can any help in this
thanki n advance
kris

Hello krishna,
Have you investigated the developer trace files. Please post the contents
dev_w0,dev_disp for further investigation.
You can also try out by restarting all the services and sap systems once again.
Regards,
Jafer

Running but Dialog Queue info unavailable, J2EE: All processes running

Dear SAP,
I have start my SAP Solution Manager system. I can login.
But the process disp+work.exe is in warning (yellow).
I do have this warning :
Running but Dialog Queue info unavailable, J2EE: All processes running
Content of my dev_disp file :
================================================================================================
Thu Sep 09 12:36:13 2010
***LOG Q0I=> NiIRead: recv (10054: WSAECONNRESET: Connection reset by peer) [nixxi.cpp 4436]
ERROR => NiIRead: SiRecv failed for hdl 7 / sock 1308
    (SI_ECONN_BROKEN/10054; I4; ST; 192.168.110.71:53609) [nixxi.cpp    4436]
Network error of client T27, NiBufReceive (-6: NIECONN_BROKEN), dp_tm_status=3
Client address of T27 is 192.168.110.71(neo-l011.lia.local)
***LOG Q04=> DpRTmPrep, NiBufReceive (28 BUEHLER 27 lia-l011 ) [dpxxdisp.c   12238]
RM-T27, U28, 100     BUEHLER , lia-l011, 11:55:32, M1, W1, DSWP, 3/1
Thu Sep 09 14:07:57 2010
***LOG Q0I=> NiIRead: recv (10054: WSAECONNRESET: Connection reset by peer) [nixxi.cpp 4436]
ERROR => NiIRead: SiRecv failed for hdl 7 / sock 1308
    (SI_ECONN_BROKEN/10054; I4; ST; 192.168.110.71:55886) [nixxi.cpp    4436]
Network error of client T31, NiBufReceive (-6: NIECONN_BROKEN), dp_tm_status=3
Client address of T31 is 192.168.110.71(neo-l011.lia.local)
***LOG Q04=> DpRTmPrep, NiBufReceive (1967 31 lia-l011 ) [dpxxdisp.c   12238]
RM-T31, U1967, 000             , lia-l011, 14:07:54, M0, W0, SESS, 2/0
Thu Sep 09 16:47:41 2010
DpHdlDeadWp: restart wp (pid=9220) automatically
================================================================================================
Thanks
Best regards
NetAdmin

Dear SAP,
It was a kernel problem.
Best regards

Dialog Queue Info Unavailable

Hi,
I have a system with NW2004s BI 7.0 installation
I upgraded the SAP Kernel from 133 to 146.
After i start SAP in SAP MMC, i see teh message : Dialog Queue info unavailable" But the server is running on fine
I have tried the following
1. Copied the Latest dispatcher (157 patch), R3trans, tp to the kernel but then the Dispatcher stops
2. Restarted the machine
Please let me the reason for this problem any other solutions for the same
Edited by: Balaji Rajendran on Jun 16, 2008 9:26 PM

Hi Balagi,
Please refer the notes 396309 (Dispatcher remains yellow, although the system is running) and you can try by increase the value of rdisp/elem_per_queue=4000.
If above two did not help then you need to apply the latest kernel, please refer to the note 19466 further information.
Regards
Seshu

Upgrade Prep CHECKSYSSTATS - "Dialog Queue info unavailable"

During the prep for migration I'm getting an error stating that the system seems to be in an unsound state.
This can be tested for by running sapcontrol as follows:
sapcontrol -nr 03 -function GetProcessList
28.04.2015 00:38:10
GetProcessList
OK
name, description, dispstatus, textstatus, starttime, elapsedtime, pid
disp+work, Dispatcher, YELLOW, Running but Dialog Queue info unavailable, 2015 04 27 16:05:38, 8:32:32, 1273
igswd_mt, IGS Watchdog, GREEN, Running, 2015 04 27 16:05:38, 8:32:32, 1274
I have not seen any system issues, yet the sapcontrol program clearly is having issues.
I have tested this with both the source kernel (721_REL patch 400) and the target kernel from the SUM directory (742 kernel).
Both give the same error.
(NB I've tried the EXT version on the source level too - 721_REL_EXT)
There is some advise that you can just skip this warning (see 1957443 - Check for system status at upgrade preparation (phase CHECKSYSSTATUS)) - however I would prefer to know what is going on here.
I've also found a note suggesting that this could be something that happens when you remove a Java stack from a system (we just have); however it refers to J2EE status as opposed to Dialog queue info.. 1855360 - *ERROR:* Your system appears to be in an unsound state. Correct the following issues before you continue: ...J2EE status info unavailable
I'd be very keen to see if anyone else has seen similar issues with SUM during an upgrade.

Additionally all.
Please note I've seen for some people this can be a problem when sapstartsrv isn't up to date with the rest of the kernel (easily possible esp. if you didn't manually kill all SAP processes during kernel updates).
However I did kill these processes and the binaries all look aligned:
sapcontrol -nr 03 -function GetVersionInfo
28.04.2015 09:48:31
GetVersionInfo
OK
Filename, VersionInfo, Time
/usr/sap/<SID>/DVEBMGS03/exe/sapstartsrv, 721, patch 400, changelist 1542873, opt (Dec 6 2014, 04:14:47), linuxx86_64, 2014 12 11 18:36:31
/usr/sap/<SID>/DVEBMGS03/exe/disp+work, 721, patch 400, changelist 1542873, opt (Dec 6 2014, 00:03:44), linuxx86_64, 2014 12 11 18:26:54
/usr/sap/<SID>/DVEBMGS03/exe/gwrd, 721, patch 400, changelist 1542873, opt (Dec 6 2014, 00:03:44), linuxx86_64, 2014 12 06 04:00:56
/usr/sap/<SID>/DVEBMGS03/exe/msg_server, 721, patch 400, changelist 1542873, opt (Dec 6 2014, 04:14:47), linuxx86_64, 2014 12 06 05:08:17
/usr/sap/<SID>/DVEBMGS03/exe/dboraslib.so, 721, patch 400, changelist 1542873, opt (Dec 6 2014, 00:03:44), linuxx86_64, 2014 12 05 23:32:49
/usr/sap/<SID>/DVEBMGS03/exe/dbmssslib.so, 721, patch 400, changelist 1542873, opt (Dec 6 2014, 00:03:44), linuxx86_64, 2014 12 05 23:55:44
/usr/sap/<SID>/DVEBMGS03/exe/dbdb2slib.so, 721, patch 400, changelist 1542873, opt (Dec 6 2014, 00:03:44), linuxx86_64, 2014 12 05 23:29:38
/usr/sap/<SID>/DVEBMGS03/exe/dbdb4slib.so, 721, patch 400, changelist 1542873, opt (Dec 6 2014, 00:03:44), linuxx86_64, 2014 12 05 23:31:50
/usr/sap/<SID>/DVEBMGS03/exe/dbdb6slib.so, 721, patch 400, changelist 1542873, opt (Dec 6 2014, 00:03:44), linuxx86_64, 2014 12 11 18:08:43
/usr/sap/<SID>/DVEBMGS03/exe/enserver, 721, patch 400, changelist 1542873, opt (Dec 6 2014, 04:14:47), linuxx86_64, 2014 12 06 05:11:52
/usr/sap/<SID>/DVEBMGS03/exe/icman, 721, patch 400, changelist 1542873, opt (Dec 6 2014, 04:14:47), linuxx86_64, 2014 12 06 05:05:12
/usr/sap/<SID>/DVEBMGS03/exe/sapwebdisp, 721, patch 400, changelist 1542873, opt (Dec 6 2014, 04:14:47), linuxx86_64, 2014 12 06 05:05:52
/usr/sap/<SID>/DVEBMGS03/exe/jcontrol, 721, patch 400, changelist 1542873, opt (Dec 6 2014, 04:14:47), linuxx86_64, 2014 12 06 05:27:04
/usr/sap/<SID>/DVEBMGS03/exe/jlaunch, 721, patch 400, changelist 1542873, opt (Dec 6 2014, 04:14:47), linuxx86_64, 2014 12 06 05:27:13
/usr/sap/<SID>/DVEBMGS03/exe/jstart, 721, patch 400, changelist 1542873, opt (Dec 6 2014, 04:14:47), linuxx86_64, 2014 12 06 05:25:50

Dispatcher is running but dialog queue info unavailable

R/S All,
My production system has been recovered after a Windows O.S. crash. SAP application gets started & we are able to
access the database through T-codes. But at SAP mmt I am gettting "dialog queue info unabailable" in yellow colour with Dispatch (dispwork.exe). My server config. is Win2k3IBMdb2_v.9.1 + ECC 6.0.
Kindly guide me to reslove this.

Hi,
Kindly check through the below links where the same issue has been resolved. Also, kindly if any windows pacthes have been installed during the process of restoration. Update the kernel to the latest level for all i.e. after updating the kernel (DB and DB independent files) update the other latest files also (like R3trans, tp, dw* etc,,)
   disp+work.EXE (Dispatcher) - Running but Dialog Queue info unavailable,...
   Dispatcher status: Running but dialog queue info unavailable ... yellow co
   Dispatcher - Running but Dialog Queue info unavailable
Also, please provide the dev_disp log here.
Regards,
Sharath Babu M

Dispatcher status: Running but dialog queue info unavailable ... yellow co

Hi there,
I just upgraded a SAP Kernel from:
Old Kernel: disp+work information
kernel release                640
kernel make variant           640_REL
compiled on                   NT 5.2 3790 Service Pack 1 x86 MS VC++ 14.00
compiled for                  64 BIT
compilation mode              Non-Unicode
compile time                  Aug 16 2007 21:11:21
update level                  0
patch number                  196
source id                     0.196
New Kernel:    disp+work information
kernel release                640
kernel make variant           640_REL
compiled on                   NT 5.2 3790 Service Pack 2 x86 MS VC++ 14.00 for "
NTAMD64"
compiled for                  64 BIT
compilation mode              Non-Unicode
compile time                  Oct 10 2010 21:35:45
update level                  0
patch number                  350
source id                     0.350
I downloaded the files:
SAPEXE_347-20001176.SAR
SAPEXEDB_347-20001172.SAR
And I extracted them and copied all files to ...usr\sap\SID\SYS\exe\run and to ...usr\sap\SID\SYS
exe\nuc\NTAMD64
But the Dispatcher has the yellow status with the message: Running but dialog queue info unavailable.
Any Idea?
Thanks in advance.
HanseAtik

Hi,
I just found out that it works fine now and want to share this with you:
The solution is:
I downloaded and extracted the file: dw_350-20001176.sar and copied everything to exe\run and ..exe\nuc\NTADM64.
I am happy now and evey thing is green and the business must go on. I hope this will help other too...
Best regards
Hanseatik

PI -Dispatcher - Running but Dialog Queue info unavailable

Hi,
In our PI dev server,
1) We are observing the below warning..
"Dispatcher - Running but Dialog Queue info unavailable"
The dispatcher seems to running as well as the system is functioning properly.
But sometimes we get Java heap size exceeding error. Also the Maintenence_ORA certificate has expired.
2) Also we have observed the below error during cache refresh
"Failed to read sld instance name"
I went through some of the blogs and got to know that Kernel upgrade could be one of the solutions to point 1.
But our PI server is already 7.1 EHP 1 and at patch level 135. (N-1 available in marketplace).
Also let me know how relevant Maintenence_ORA certificate is ?
Kindly suggest solutions for points 1 and 2.

hi Prit,
If your PI is a NT server you can read the note Note 72248 - NT: Dispatcher in status 'Yellow',SAP system running.
kind regards.

Running but dialog queue info unavailable,j2ee status info unavailable

HI ,
We have a solution manager instance.It has both java and abap. The problem now is The dispatcher in the processlist is displaying the error " the instance is running but dialog queue info unavailable,j2ee status info unavailable " and the instance status is staying in yellow color.
Guys anyone can suggest me regarding this issue..
Thanks in advance,
Chandana.

Hi,
Please check whether user id SAPJSF is locked or not. If it is not locked the please check below trace files dev_dispatcher,std_server#.out,dev_jcontrol,std_dispatcher.out.
Also refer SAP note 723909 - Java VM settings for J2EE 6.40/7.0
Below thread may help you.
J2EE status info unavailable
Thanks,
Sushil

Running but Dialog Queue info unavailable

Hi friends,
I installed ECC 5.0 on server2003(sql server).But now when disp+work.exe is started,this message is thrown out in MMC:"Running but Dialog Queue info unavailable".
Although this message appear,I still can logon ECC.
Below is developer trace in MMC for disp+work.exe:
<i>----
trc file: "dev_disp", trc level: 1, release: "640"
Tue May 09 06:34:12 2006
kernel runs with dp version 128(ext=102) (@(#) DPLIB-INT-VERSION-128)
length of sys_adm_ext is 312 bytes
systemid   560 (PC with Windows NT)
relno      6400
patchlevel 0
patchno    43
intno      20020600
make:      multithreaded, ASCII
pid        192
***LOG Q00=> DpSapEnvInit, DPStart (00 192) [dpxxdisp.c   1100]
     shared lib "dw_xml.dll" version 43 successfully loaded
     shared lib "dw_xtc.dll" version 43 successfully loaded
     shared lib "dw_stl.dll" version 43 successfully loaded
     shared lib "dw_gui.dll" version 43 successfully loaded
Tue May 09 06:34:17 2006
WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 5 seconds
***LOG GZZ=> 1 possible network problems detected - check tracefile and adjust the DNS settings [dpxxtool2.c 3886]
MtxInit: -2 0 0
DpSysAdmExtInit: ABAP is active
DpSysAdmExtInit: JAVA is not active
DpShMCreate: sizeof(wp_adm)          6624     (828)
DpShMCreate: sizeof(tm_adm)          2219848     (11044)
DpShMCreate: sizeof(wp_ca_adm)          18000     (60)
DpShMCreate: sizeof(appc_ca_adm)     6000     (60)
DpShMCreate: sizeof(comm_adm)          192000     (384)
DpShMCreate: sizeof(vmc_adm)          0     (320)
DpShMCreate: sizeof(wall_adm)          (22440/34344/56/100)
DpShMCreate: SHM_DP_ADM_KEY          (addr: 03D10040, size: 2505416)
DpShMCreate: allocated sys_adm at 03D10040
DpShMCreate: allocated wp_adm at 03D117A8
DpShMCreate: allocated tm_adm_list at 03D13188
DpShMCreate: allocated tm_adm at 03D131B0
DpShMCreate: allocated wp_ca_adm at 03F310F8
DpShMCreate: allocated appc_ca_adm at 03F35748
DpShMCreate: allocated comm_adm_list at 03F36EB8
DpShMCreate: allocated comm_adm at 03F36ED0
DpShMCreate: allocated vmc_adm_list at 03F65CD0
DpShMCreate: system runs without vmc_adm
DpShMCreate: allocated ca_info at 03F65CF8
DpShMCreate: allocated wall_adm at 03F65D00
MBUF state OFF
EmInit: MmSetImplementation( 2 ).
<ES> client 0 initializing ....
<ES> InitFreeList
<ES> block size is 1024 kByte.
Using implementation flat
<EsNT> Memory Reset disabled as NT default
<ES> 1126 blocks reserved for free list.
ES initialized.
Tue May 09 06:34:19 2006
rdisp/http_min_wait_dia_wp : 1 -> 1
***LOG Q0K=> DpMsAttach, mscon ( sheccsrv) [dpxxdisp.c   9736]
Tue May 09 06:34:20 2006
CCMS: start to initalize 3.X shared alert area (first segment).
DpMsgAdmin: Set release to 6400, patchlevel 0
MBUF state PREPARED
MBUF component UP
DpMBufHwIdSet: set Hardware-ID
***LOG Q1C=> DpMBufHwIdSet [dpxxmbuf.c   1025]
DpMsgAdmin: Set patchno for this platform to 43
Release check o.K.
Tue May 09 06:34:35 2006
MBUF state ACTIVE
Tue May 09 06:34:36 2006
DpModState: change server state from STARTING to ACTIVE
</i>
If anybody can solve this problem,I will be very thankful.

OSS Note 72248
Because the SAP service delivered with SAP MMC Snap-In draws considerably more information from the R/3 kernel currently running, identical information regarding various parameters must be available to both the SAP service as well as the R/3 kernel.Because the SAP service only reads the SAP start and default profile, the value changed in the instance profile for 'rdisp/elem_per_queue' cannot be recognized.
Set 'rdisp/elem_per_queue' with identical value in the start profile too or make sure that this is set.
You can check the value in ECC with transaction rz11 and look for 'rdisp/elem_per_queue'.
With the right mouse button, click on the name of the machine in SAP MMC Snap-In and there select 'All tasks--> Restart service'.After a while, the dispatcher switches to the 'Green' status.

Running but Dialog Queue info unavailable - In MMC- CKernel 700 - SuPK133

Hi All
I have reciently upgraded our ECC Kernel to the latest version (SP 133) and now in the SAP MMC the status is yellow and I am getting the following message:
Running but Dialog Queue info unavailable
HAs anyone seen this or know how to fix it?
Thanks in advance
Phil

Sorted:
See this [Dispatcher - Running but Dialog Queue info unavailable;

"Running but Dialog Queue info unavailable" with MMC "yellow" status

after I update my SCM server's WAS 620 kernel patch to 1271,this error apears in MMC disp+work.
and I have check notes ,find note "72248"
but after follow the note, and add the parameter"rdisp/elem_per_queue"=2000 (default vealue) in profile ,the note do not work.
Any idea?someone
Best Regards

I download latest kernel patch 1773, problem solved

Messages stuck in queue AFWRecv of Adapter Framework

Hello,
Messages stuck in queue AFWRecv of Adapter Framework in our production system(trace in RWB: "to be delivered")
in URL http://xxxxxxx:50000/MessagingSystem/monitor/systemStatus.jsp we can see:
Queue Info
Queue Name isStarted QueueSize ThreadCount (working) MaxThreads
AFWCall true 0 0 (0) 20
AFWRecv true 954 10 (10) 10
AFWRqst true 0 0 (0) 20
AFWSend true 0 0 (0) 10
We have tried to resend the first message but that´the result:
Time Stamp Status Description
2010-10-09 11:24:06 Success The message was successfully received by the messaging system. Profile: XI URL: http://xxxxxxxxx:8100/MessagingSystem/receive/AFW/XI
2010-10-09 11:24:06 Success Using connection AFW. Trying to put the message into the receive queue.
2010-10-09 11:24:06 Success Message successfully put into the queue.
2010-10-11 00:01:46 Success Recovering from loss of connection to database; message loaded into queue by recover job: System Job (Failover Recovery)
2010-10-11 02:48:16 Success System Startup: Message successfully loaded into queue: AFWRecv.
2010-10-13 11:03:19 Success Admin action: Trying to redeliver message.
2010-10-13 11:03:46 Success Admin action: Trying to redeliver message.
Since then it stucks there...
Any help would be apreciated....

Hi,
Go to the runtime workbench --> Message Monitoring --> Click on the 'Configure Table Columns' > Check Sequence ID, Serialization Context & Sequential Number options.> and then click 'Apply'.
Then in the 'Serialization Context' column you will get the queue ID for the stcuk message.
Take that value and click on the 'Show additional Criteria' option on the top and put this value in the 'Serialization context' parameter. Also,select the start/end date as 'This year' --> start.
You will get all the messages stuck in that particular queue for this yoear, try to rectify them, so that your message will be processed.
-Supriya.

Linked implementation of a queue

Hi ;
my question is
int search(Object item): check of item is on the queue; if not, it returns 0; otherwise, it returns the position of the item in the queue. The item at the front is at position 1 (the first item)
and i write as
public int search (Object element)
     QueueNode Queue=new QueueNode();
      Queue.info=front;
      int ref=1;
    while(Queue!=null)
          if(Queue.info.equals(element))
               ref=1;
          else
               ref++;
               Queue=Queue.link;
     return ref;
}but it always return at two?????

but it always return at two?????It's because your queue contains 1 node.
QueueNode Queue=new QueueNode(); // queue has one node
Ref starts with 1. Then ref++ is executed because the node doesn't contain the searched for element. Then the while loop exits because Queue=Queue.link; will make the Queue reference null.
PS. According to convention varable names should NOT start with a capital letter.

Telling you to check your network is deceiving. I'...

Today I was greated with the bellow screenshot:
The reason this started happening is: Skype is actively searching for users of older versions and blocking them until the user updates to the latest version. In other words: Update or you wont be allowed to use Skype.
It does not matter if you are happy with the older version (IMHO: The newer versions are trash, in appearance and functionality), or if you pay for subscription use: Update or you wont be allowed to use Skype.
I know the above to be true, because I chatted with Skype Support to find out why -all of a sudden- Skype says my network has 'network errors' and I can not log in. Instead of saying: We are blocking you from using Skype because of your use of an old version.
Skype / Microsoft decides to block you while faulting your equipment. Really guys???
I'm sorry, but that -to me- is not a good thing. Not only am I dissatisfied with the latest versions, retaining the old version in order to continue using Skype, but now Skype intentionally blocks usage of a version that is (in all respects) still functional; AND blames you for not being able to log in.
Cancelling of my subscriptions has been initiated. No more paying for poor updates, performance, and deception.
For those interested, the chat session (I am removing numbers and links for my own privacy):
info: Please wait for an agent to respond. You are currently '1' in the queue.
info: Privacy Statement
You are now chatting with 'Kristian T'.
Kristian T: Hello! Welcome to Skype live support, my name is Kris,
Kristian T: If for some reason we get disconnected, please refer to this chat support link to be reconnected.
Kristian T: https://support.skype.com/support_selection
Kristian T: How may I help?
Cesar: When i attempt to log in with my android device, i am told to check network settings.
Kristian T: Got it.
Kristian T: Just to confirm. You were notified that you have to check the connection settings or internet settings of your Android device?
Kristian T: Is this the first time that this happened?
Kristian T: Are you able to connect to your Wifi connection without any problems?
Cesar: Yes, that is what it says, and this is the first day its happened.
Kristian T: Got it.
Cesar: I am chatting with you via my tablet, via wifi, at this time.
Kristian T: Before, were you able to Skype through that certain device?
Kristian T: I see.
Cesar: Yes, just yestetday, and very early in the morning
Kristian T: Would you be able to try to reinstall through playstore?
Kristian T: And kindly reset your Wifi settings. Try to forget the network connection then connect to your Wifi again.
Kristian T: Just to trouble shoot.
Kristian T: Let me know what happened Thank you.
Cesar: I am using 3.2.0.66xx. If I uninstall and install from playstore, it will give me a newer version.
Cesar: I am also chatting with you now from the device i use for skype.
Kristian T: Yes it will.
Kristian T: The latest version for Android.
Cesar: I do not want the latest android version.
Kristian T: I understand that. To be able to find a fix for this we need to trouble shoot Cesar. Because our Skype team cannot instantly fix this from our end. We need to trouble shoot.
Kristian T: How about the Android 4.0
Kristian T: May I know your exact device Cesar?
Cesar: Android version on my tablet is 4.0. Skype is 3.2.0
Kristian T: Got it.
Cesar: My tablet is, galaxy tab 2, 7inch.
Kristian T: Okay.
Kristian T: One moment. Let me confirm this with our developers.
Cesar: I just cleared all data, and force stopped skype. Still will not let me log in.
Kristian T: I already confirmed this Cesar. As of now. Skype developers are implementing the new version to all Skype users to All android devices and other OS , They were firm about this because this is with the Skypes terms of use. That when a user signs up with Skype they fully agreed on the terms that our Skype developers implemented.
Cesar: You are not making any sense. Please clarify
Kristian T: Bottom line Cesar. Skype developers does not want previous versions of the Skype application anymore.
Kristian T: That's basically it.
Kristian T: It is their decision.
Cesar: What does that have to do with my use of what i have installed on my tablet?
Kristian T: They can track users that has the previous versions installed on their devices. They are now retiring the previous versions of Skype. And it cannot be used anymore. This is the updates that was given to us by our Internal Skype developers.
Cesar: So, what you are telling me is, that even though i have 3.2.0 installed on my tablet, the developers are targeting and blocking me from using 3.2.0??
Kristian T: Yes.
Cesar: And you are sure about this?
Kristian T: Yes.
Kristian T: you can confirm this with our specialist.
Kristian T: Do you want a direct link to get to them Cesar?
Cesar: Please provide a link for them, and a link to initiate a full refund of my recent account subscription.
Kristian T: Got it. One moment Before I provide you the link to get to them. Anything else that I can assist you with aside from this Cesar?
Cesar: If you have any information on subscription cancellation with full refunds.
info: Your chat transcript will be sent to ###*****### at the end of your chat.
info: Your chat transcript will be sent to ###*****### at the end of your chat.
Kristian T: For the refunds, if it is not used and within the cooling off period it can be valid. Skypes terms of use for refund policy of Skype. But you can still request for it if it is going to be valid. Link is >> https://support.microsoft.com/skype/hostpage.aspx?language=en&locale=en-us&oaspworkflow=start_1.0.0....
Kristian T: Thank you for chatting with me. A loyal customer like you is helping Microsoft to grow through providing continuous feedback Thank you for chatting with us. You can be routed to a survey. Thank you for contacting Skype Live support and giving us the opportunity to assist you. It has been a pleasure working with you today. Thank you and keep safe!
Kristian T: Service request number: #######

Bingo. This is exactly what happened to my old version of Skype for Android.
I am using 4.0.0.17847 on my Android Phone. It worked *flawlessly* for a very long time since I started using it in late 2013. A few days ago, POOF! Broken.
I tried many things, I even went as far as Factory Resetting my phone (!), flashing firmware and even, get this, ripping out the Android 4.2 ROM my phone came with using Recovery Mode and Flashtool, nuking the memory, flashing Android 4.3 and still nothing. Turns out Skype was indeed blocking older versions. What a waste of 9 hours that was.
So I was forced to install the "latest" version. What a piece of disorganized cluttered crap. Where chats were actually readable in 4.0, they were oversized and totally broken in the latest version. Uninstalled, and looking for a workaround.

Queues info

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