Queues stuck in SMQ1 and SMQ2

Hi,
In CRM Middleware, I am trying to do some Master Data upload of Sales Orders from CRM to R/3 but a queue MCEX11 gets stuck on the R/3 side with 1 entry and status NOSEND
Can you please tellme how to get rid of this? Also how can i avoid distribution locks on a document.
On the CRM side also certain queues were stuck in the outbound SMQ1 with status NOSEND. How to process these queues manually?
I checked note 431345 and other related notes also. Would appreciate if someone can help me on this.
Thanks.
Rgds
Priyanka

Hi Priyanka,
To clear the no send status entry, go to R3AS, select the object say for BP (Bupa_main) press enter and then execute, then open R3AM1 enter object name as Bupa_main and select Running and done and execute.
Now you can open SMQ2 and click on each entry with nosend status and then click on activate queue in the top toolbar, this shld change the status to running and then click on refresh.
The following is the list of Queue extensions that are used in CRM, all the queues start with these extensions:
Outbound queues
CDB* Start queues for loads CRM -> CDB
CRM_SITE* Load queues for Mobile Clients
CSA* Send queues of CRM Server Applications
EXT* Start queues for loads CRM -> Ext.
R3AI/R* Start queues for loads from ERP Backend system
R3AU* Load queues CRM -> ERP Backend system
Inbound queues
CRI* Initial load queues CRM -> CDB
CRM_SITE* Load queues from Mobile Clients
R3A* Load queues ERP Backend -> CRM
CSA* Send inbound queues of CRM Server Applications
Hope this answers ur query.
Regards,
Amit
Message was edited by:
 Amit Singh

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To clear the no send status entry, go to R3AS, select the object say for BP (Bupa_main) press enter and then execute, then open R3AM1 enter object name as Bupa_main and select Running and done and execute.
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Message was edited by:
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