Quick launch MUTE button continually red

I took delivery of a HDX16 - 1030EA last week. The MUTE button works but does not go white, it is continually red even when sound is playing. I have uninstalled the quick launch software & re-installed same. No differance.
I am running Vista home premium 64 & used the 64 drivers.
Any help appreciated. not a big thing, just iratating.
Thanks.
This question was solved.
View Solution.

Thanks for the excellent advice. Worked a treat. No more red speaker except when I want it!

Similar Messages

  • Quick Launch Mute Button Not Changing Color

    When I press the mute button on the Quick Launch toolbar, it does not change to orange any longer.  It remains blue.  The functionality still works, but it does not change color.

    installed IDT High Definition Audio CODEC Driver.  works fine now

  • Print screen and Function "fn" key not working.Mute button stays red constantly.

    Hi,
    I bought an hp pavilion dv6-2154ca two weeks ago. It has windows 7 64-bit, nvidia Geforce 210m 1Gb graphics card, and my function "fn" key is not working at all. I downloaded the quick launch buttons driver a few days ago, according to the advice of an hp advisor, so any suggestions on how to get my fn key working. 
    My mute button stays red, even when the volume is on and i'm watching videos. This problem didn't exist until i downloaded the audio driver.
    My print screen key doesn't work either, i got to know it when i was trying to print screen images for school work.
    Thanks.

    Woudl advise a BIOS upgrade when downgrading to Windows XP, the European BIOS driver for your version of notebook is;
    [BIOS upgrade |http://uk.computers.toshiba-europe.com/innovation/download_driver_details.jsp?service=UK&selCategory =2&selFamily=2&selSeries=178&selProduct=784&selSho rtMod=null&language=13&selOS=10&selType=all&yearup load=&monthupload=&dayupload=&useDate=null&mode=al lMachines&search=&action=search&macId=&country=8&s electedLanguage=13&type=all&page=1&ID=65754&OSID=-1&driverLanguage=42]
    When the BIOS has been installed, re-install the Hotkeys/Controls driver on the link below;
    [Hotkeys/Controls driver |http://uk.computers.toshiba-europe.com/innovation/download_driver_details.jsp?service=UK&selCategory =2&selFamily=2&selSeries=178&selProduct=784&selSho rtMod=null&language=13&selOS=10&selType=all&yearup load=&monthupload=&dayupload=&useDate=null&mode=al lMachines&search=&action=search&macId=&country=8&s electedLanguage=13&type=all&page=1&ID=63996&OSID=1 0&driverLanguage=13]
    Also would advise upgrading the common modules;
    [common modules|http://uk.computers.toshiba-europe.com/innovation/download_driver_details.jsp?service=UK&selCategory =2&selFamily=2&selSeries=178&selProduct=784&selSho rtMod=null&language=13&selOS=10&selType=all&yearup load=&monthupload=&dayupload=&useDate=null&mode=al lMachines&search=&action=search&macId=&country=8&s electedLanguage=13&type=all&page=1&ID=63941&OSID=1 0&driverLanguage=42]
    Good luck and let me know if you get it solved using these recommendations

  • HP Pavilion dv6 1335 TX - Mute button is red the whole time and no sound through laptop speakers.

    HP Pavilion dv6 1335 TX - Notebook PC (New Zealand)
    Mute button is red the whole time and no sound through laptop speakers. # LED light is 5 as per your external component identification manual.
    Processor       Intel(R) Core(TM) 2 Duo CPU T6600 @ 2.20GHz, 2200 Mhz, 2 Core(s), 2 Logical Processor(s)
    OS Name        Microsoft Windows 8 Release Preview
    Version            6.2.8400 Build 8400
    System Type   X86-based PC
    All drivers operating normally and were checked for updates which were not required.
    Tour help would be appreciated  
    This question was solved.
    View Solution.

    Hi,
    The functionality of the mute button is provided by the IDT Audio software so the problem may be that Windows 8 has installed a reference driver that does not contain this.  Often, the Windows 7 version works Ok, so I'd try downloading and installing the following IDT driver.
    http://ftp.hp.com/pub/softpaq/sp48501-49000/sp48830.exe
    After the installation has completed, restart the notebook.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • HP Pavilion dv7 2230ev , quick launch touch buttons stopped working

    Hi, i own a HP Pavilion dv7 2230ev  for th past month and one day the quick launch touch buttons stopped working(sound volume,wifi,music player). i used them for a month with no problem and suddently -no fall or software change- they stopped working, i even did the HP recovery to factory settings from the backup partition and still no change.99% its a hardware fail but i want to avoid giving it to hp service center,i was told they had a 20day wait,just to look at it...any ideas?

    Hi,
    You're welcome and I'm glad it helped
    All the best,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • Pavillion dv6-1030US mute button stays red

    Hey, help please.  Have windows vista (do not know if 64) or just vista.  Mute button stays red all the time. Volume bar works most of the time although some times not.  I have flashed the bios.  Do not know where to go from here.  65 year old frt, not too savi on pc so please talk to me as such.  Thank you in advance for whatever help you can give me.
    This question was solved.
    View Solution.

    Hi,
    You're welcome
    Try using Recovery Manager to reinstall the IDT Audio Driver - the procedure for using recovery manager to reinstall Software and Drivers is detailed in the document on the link below.
    Recovery Manager - Windows Vista
    After the reinstallation has completed, restart the notebook.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • Satellite P300 - Quick launch buttons don't work after Windows 7 upgrade

    I upgraded my Satellite P300 from Vista to Windows 7 professional. Initially everything worked fine, now for some reason the inbuilt microphone and the speakers do not work. I subsequently found that none of my 'Quick Start' buttons work, ie I cannot turn them ON or OFF, so perhaps the quick start Mute button is OFF, hence no sound. A computer check of the Microphone and the Speakers confirm that they are working so I guess the Mute button is On, no sound.
    Is there any way I can get the Quick Start buttons to work again or turn the mute button OFF so that I can get sound. The funny thing is the speakers work if I use Skype, but I cannot play a CD.
    Any help would be greatly appreciated.

    Hi Dr Lamp
    Thank you for your reply. After upgrading from Vista to windows 7 from the disc everything worked fine, a month later for some reason the sound just stopped. When I play a CD or select music from the computer and double click on the speaker icon I can see the music playing but there is no sound, it is muted, but why I do not know.
    It is interesting that you Added Vista stuff because when I had Vista everything worked fine, I just didn't like it much. As I am a novice how did you add it. If I add something, does it run alongside Windows 7 or does it replace some bits. The reason I ask is that in Windows 7 the courser jumps around in Word making writing letters difficult, I have to disable the pointer when writing which is a pain.
    Looking forward to hearing from you and thanks for your help

  • HP Probook 4520s: sound card doesn't work (no sound, red mute button)

    Нello!
    I have an issue with my HP Probook 4520s. Its internal speakers  and microphone doesn't work. I've tried to install and reinstall drivers from here, tried to rollback driver to older version but I always have the same result: installed the IDT sound codec, and after a restart, the mute button  turned red and I cannot switch it.
    Soundcard device ID: HDAUDIO\FUNK_01&VEN_111&DEV_7605
    OS: Windows 7 Professional x86
    How can I fix it?

    Hi, just registered to post my solution. I got HP ProBook 4330s in for repair. Problem: some sticky liquid spilled all over and no sound. Also discovered that no microphone as well, but webcam did work just fine.
    What I tried:
    1) Installed fresh Win 7 Ultimate 32-bit and all official drivers (audio driver did not want to install), still no sound. Sound icon shows red cross. Message: No audio output device installed.
    1) Installed the newest version of BIOS, in my case F.40, still no sound.
    2) Pluged in headphones, still no sound.
    3) Took apart, unpluged and firmly inserted every possbile cable, still no sound.
    4) Found in BIOS everything that relates to Audio. Made sure Audio device is enable, still no sound.
    5) Install XP and installed XP sound driver, still no sound. In fact, that driver did not install correctly, showed some kind of error.
    What did work, in consecutive order:
    1) Took apart again and took out the coin battery that retains the BIOS data, date, clock etc.
    2) Put everything back together, switched on, entered the correct date in BIOS settings, and started Win 7 Ultimate. Still no sound. But I noticed that Win 7 Ultimate has found some devices and was installing drivers for it. Though did not check exactly which ones.
    3) If I could not get the sound working I was determined to buy some speakers with USB connection. Then, I remembered that I already had a set of speakers for another laptop. These speakers had USB connection to draw power from and a grean standard headphone connection/plug to draw audio signal. I plugged in these speakers into HP 4330s and the sound started coming from these external speakers. The sound icon next to the clock in bottom right corner switched to normal mode and I could control volume with my mouse. Then I unpluged external USB speakers and the sound started coming from the HP's built in speakers.
    Checked with Device Manager that correct sound drivers are installed and microhpone appeared to be installed as well. Though did not check with Skype if microhpone was working.
    I was soooo happy!!! I struggled with this problem for three long days, searched many forums (none gave solution), tried everything with drivers, took apart the laptop some three or four times (now I learned to do it with my eyes closed, so to speak).
    I started to think that taking out the BIOS/date coin battery did the trick. There must be some glitch in BIOS to motherboard connection in these HP ProBook laptops, and all BIOS settings need to be reset.
    I'll be happy if this helps someone.

  • Why do 3 images appear on the quick launch instead of one?

    I installed Firefox 14.0.1 and when I click the first time on the quick launch icon and Firefox loads correctly, immediately 3 layers of the icon images appear on the quick launch. and when I "RED X" out and go back in I get a half screen of my bookmarks in gray!

    YOU BETCHUM!!!!! ALL GOOD NOW!
    Thanx Tyler
    P.S. - I don't remember doing that - Could 14.0.1 defaulted to that scary setup?

  • Sound quick launch button doesn't work when i installed windows 8 in my hp pavilion dv3z notebook

    1. Product Name and Number
    hp pavilion dv3z notebook pc
     2. Operating System installed (if applicable)
         windows 8
      3. Any changes made to your system before the issue occurred
         installed windows 8
    when i installed windows 8 in my hp pavilion dv3z notebook pc, the quick launch button of volume is always red and the sound is mute....the driver for quick launch buttons and driver for sound is also up to date....can you please help me?
    This question was solved.
    View Solution.

    When installing the audio driver, was it installed by following the prompts or in compatibility mode as outlined here?
    Based on the Software and Drivers page for this unit, the unit was not tested and certified for Windows 8.  This means that some functionality may not be the same since the unit was not designed for Windows 8.  See this site for information and to find out if it has been tested for Windows 8.
    If the sound driver has not been installed in compatibility mode, then I recommend using the Windows 7 64bit driver found here and using the linked steps above to install it in compatibility mode. 
    Let me know what happens. 
    ↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

  • Quick Launch Buttons not working on dv7-3085dx

    Hello HP world.
    I am having a problem that I cant fix it myself and it is driving me crazy.
    I am very techy and usually always find a solution to any problem but this one got both of my feet locked.
    My Quick Launch Buttons on my DV7-3085dx  Running Win7 64-bit.
    Are not working. They were working fine since forever until 2 weeks ago I noticed the mute and wireless buttons remained red non stop? and they were not functionable. Almost as if they lost connection to the notebook.
    This is what i have tried so far:
    - Hard reset (after i did this the red mute button and wireless went off, now only volume and media controls are on, still useless)
    - Updating the QuickLaunch Buttons Driver
    - Updating the BIOS
    - Reinstalling MediaSmart
    - New Chipset Driver
    - Installing latest IDT driver
    - probably other drivers and such which i cant remember but its been over a week that i have been reading online and it came down to this.
    I surrender!
    Please help me.
    Thank you in advance.
    Fitim

    Fitim wrote:
    So i just finished with the System recovery and no luck
    The buttons are still not functioning. I just get the audio and player controls lid up but thats it.
    They dont work and are useless.
    HELP
    If they're not working after performing the System Recovery then it's a hardware problem.  Could a loose or damaged cable or circuit board. 

  • HP Quick Launch buttons incompatibility Windows 8.1 / Unable to Launch IE 11 and my yahoo home page

    I have an HP Envy dv6 notebook PC Product # C2L31UA #ABA. I upgraded to Windows 8.1 several weeks ago and everything seemed to be working fine. About 3 weeks ago I started having problems with "internet Explorer stopped working" happening all the time. I also seem to have problems with installing updates from HP with failed updates then these problems start occuring.  4 days ago I was unable to launch IE 11 on my desktop or myyahoo home page.  IE 11 is not working on my desktop or from the tile on Windows for Internet Explorer. I am able to use google and have been trying to search for solutions. I did find out from a scan that HP Quick Launch buttons are incompatible with Windows 8.1. I thouhgt this might be the problems.  I have tried to remove it unsuccessfully. I have spent 4 days trying to fix my computer with no results. I thought I had uninstalled HP quick launch buttons late last night and I did briefly get my desktop to launch last night at 1 AM. However this morning It is not working again and the HP button is still on my computer. Not sure if this is what is causing all of these problems ? I also tried doing a system restore and it  failed also. Can someone tell me what I should do? Thanks so much! I am not very computer savy so I am getting very frustrated.

    Hello @luvpatch,
    I understand that you are not able to use the HP Quick Launch buttons after upgrading to Windows 8.1, and I would be happy to assist you in this matter!
    The first step I recommend is to completely remove HP Quick Launch from your system by using this Microsoft Fixit tool: Fix problems that programs cannot be installed or uninstalled. Once the program is removed, please restart your computer.
    To further diagnose Internet Explorer on your system, I recommend following Resolving issues in Internet Explorer (Windows 8), as well as Troubleshooting Wireless Network and Internet (Windows 8). This should help to re-establish a consistent connection between your notebook and wireless network.
    If the issue continues, I recommend performing a backup and refresh back to when Windows 8 was still installed on your system. To do this, I recommend following this resource on Backing Up Your Files (Windows 8), as well as Refresh Your PC to Resolve Problems (Windows 8).
    Please re-post with the results of your troubleshooting, and I look forward to your reply!
    Regards
    MechPilot
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

  • Faulty Quick Launch Buttons on my Pavilion dv9854ca notebook...

    I recently had to reformat my laptop after the hard disk failed to boot properly, and I had to reinstall Windows, and all the drivers and software I used before.  I installed the HP Quick Launch Buttons driver, and so far all of them (Play/Pause, Stop, Volume etc...I didn't install Quickplay because I don't need it) have been working properly except for the "mute" button, something I just noticed.  Every time I tap it, it will toggle to the other setting for a millisecond then switch back to what it was before, i.e. if there is sound, and I want to mute sound, I tap the button, and it will flash orange (signalling mute) for a brief moment before going back to blue (signalling sound), and vice versa.  Before I reformatted, if I wanted to mute or unmute, I tapped it and it would toggle to the other setting without switching back.
    Has anyone ever experienced this problem or know how to deal with it? It's nothing major but is a bit of a pain to have to click the windows volume settings...
    Thanks!

    You need to install sound driver to fix the mute issue.
    Which OS are you using? if it is vista you can find it here
    Pavilion DV2922TX, XP-SP3 32bit, Intel T5750 2.0Ghz, Nvidia Geforce 8400M GS with 128MB, 4GB 667 DDR2, 250GB HDD

  • Quick Launch buttons not fully fuctional

    I have a Pavillion laptop 6930 and I just upgraded to WIndows 7 ultimate 64.  the quick launch buttons are not working properly.  I installed some drivers I thought would make them work fully but was unsuccessful.  The problems are that when I click the Mute quick launch button is that it does not turn orange any more.  In vista the button would turn orange but not in 7.  Even though it still mutes my computer I would like it to turn orange like it use to.  The on screen Displays of the volume slider also does not show up.  The quick launch button lowers and raises the volume but doesn't show on screen display of it. Back in Vista it had a green bar that would show up in the bottom right and move according to your finger on the quick launch button.  Any solutions?

    Hi,
    Try a Hard Reset as follows.
    Shut down the notebook, unplug the AC Adapter and then remove the battery.  Hold  down the Power button for a full minute.  Re-insert the battery, plug in the AC Adapter and start the notebook.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • HP Pavilion dv7-3080us Quick Launch Buttons Fail

    Hi,
    I own an HP Pavilion dv7-3080us Entertainment Notebook PC, and this month my quick launch buttons that are on top of the keyboard (volume, mute, playback) stopped working. The playback and volume buttons are still lighten but the mute button disappeared.
    Is there anyway to fix it without taking it back to HP?
    Thanks for now!

    Hi,
    You're welcome and I'm glad it helped
    All the best,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

Maybe you are looking for