QUICK movie rental refund if download is canceled before completion?

Am I "in bounds" for a refund if I cancel my movie rental download before its complete?

No. Once you accept the conditions to pay for the movie the that is it.

Similar Messages

Where on my computer do I access the iTunes movie rental that just downloaded?

Where on my computer do I access the iTunes movie rental that just downloaded? I can't find it anywhere . . .

In iTunes choose the 'Films' display then click 'Rented' in the bar at the top.

Movie rental did not download completly

Movie rental did not download completly

A film's size should be shown on its description page in the store, and your current available space on your iPad in Settings > General > About > Available
If they don't show in the Downloads tab in the iTunes store app on your iPad (Downloads will only show if there are downloads happening), and they didn't complete downloading and are in the Videos app, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Movie rental refund

I just purchased my first ever movie rental on iTunes and am MASSIVELY disappointed. My wife had never seen Back To The Future (I know! Where has she been!) so I paid the £3.49 and rented it for the night so we could watch it on our 42" plasma as we do with all the other films I download from other sources.
After waiting 45 mins for it to download, we played the first three seconds of the Universal logo before being told "you cannot play protected movies on this display" - this was the iPad error by the way NOT the plasma. The plasma is just a display and doesn't have a computer attached, any error messages were displayed on the iPad. Why can't I watch the film on the display I want to? If I had known this I would NEVER have paid and downloaded the movie.
How can I get my money back on this rental as I certainly am not going to show my wife her first Back To The Future experience on a tiny iPad screen!
If I can't get my money back then fair enough, good luck Apple, for the sake of £3.49 you have just lost a customer forever.

No. Once you accept the conditions to pay for the movie the that is it.

Movie rental froze during download and will not finish downloading or let me reorient it?

I rented a movie on iTunes for my iPad and began watching the movie. I needed to pause to goto work, but when ingot home the movie rental would not open. I went into iTunes and it showed that it needed to download. It downloaded till the end where it says processing,but then froze there. My movie rental counted down and then ended,but it still shows as downloading in iTunes and will not let me clear it or recent the movie.

I have this same issue. It has happened with two movies I rented. Actually, I watched most of both movies but they are both still on my iPhone despite the 24-hour expiration. Both movies are frozen at the "processing" step.

HT1657 Movie Rentals (expiration and downloading)

I have been downloading a movie rental for two days and it still says there are 17 hours remaing but for some reason it says the rental expires in five hours. I have not started to watch the movie since it isnt even finished downloading. Is there anything I can do since I already paid for the movie rental?

Welcome to the Apple Community.
The first thing to check would be your internet download speed, you can do this at www.speedtest.net.
1080p HD movies require a recommended speed of 8 Mbps, 720p HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps.
I'd be inclined to let the movie finish downloading and then you can be sure that it has expired or at least be more sure of the situation over it. If it has expired, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

Movie rentals that I downloaded onto iMac with Lion to do not show up on ATV 2 in menu for computers. Purchased movies show up just fine. What to do or look for?

I have an imac that is running lion and an Apple TV generation 2. I have rented a movie from itunes and it shows up on my imac in Itunes under a rental icon, and will play fine on my computer. However, it does not show up as choice to play on my apple tv. I have homesharing enabled and everything else works fine including purchased movies that are on my imac, but no where does it show rental movies.
What do I look for? What do I do to play the rental movie on my apple tv 2?

Answer to my own question:
Wait until the downloaded rental has completed its download to the imac. This took a long time for me, since it was part of several things that I was downloading at the same time.
Finally, it showed up on my apple tv. Interestingly, I was able to watch much of the movie on my iMac before the movie finished its download and was available to the ATV 2.

Movie rentals won't download.

I rented a couple movies on my iPad 4 days ago. I've been trying to download them, but they constantly come up "Unable to download". I retry, but same thing happens after awhile, over and over. Over 11 GB open on iPad. Status bar says over 1700 minutes left.... It's literally downloading 1 tenth of a MB every 5-10 seconds!

That's like the bad old days when I had a 28k modem....
Have you reset your device(http://support.apple.com/kb/HT1430)
and tried other wi-fi networks? I've had issues in the past, and worse case you can send an email to Apple Customer Service and get a refund.

HT1657 My movie rental will not download?

My rental movie will not download on my iPad?

If you rent it on your iPhone then it will download onto your phone, films from iTunes aren't streamed.
For rentals you have 30 days to watch it, but once you start watching it (even if you only watch one second) you then have 24 hours if you are in the US, 48 hours elsewhere, to finish watching it before it expires.

Movie rental purchase not downloading

Nothing is happening. It just says preparing to download but it's been about two hours now with no movement. What gives? This isn't my first time (I'm actually an apple developer), so I know it's really an iTunes issue and not a user issue. Is iTunes down or is there a glitch happening?

my rental is not dnowlouding sicne 3 am but will exp at 11.32 pm

Movies rental fail to download after upgrading to iOS5 on ipad2

I rented 3 movies before upgrading to iOS5. Halfway the process, it stopped, I thought it had finished upgrading. Everything looked the way it used to until I found out that all the contents (music, pictures, movies) hadn't been transferred. So I synced it again. I understand if I have to rent the movies again, which I did, but it won't start downloading into my iPad. Instead, it said 'waiting' and it's been more than 8 hours that it has waited to download. iTunes hasn't charged my account for the second rental yet, but I want to watch the movies. What should I do? Thanks.

To restart your device you just hold the Sleep/Wake button until the "Slide to power off" slider appears, slide it (the device will turn off), wait about 5-10 seconds, then press and hold the Sleep/Wake button again until you see the Apple logo.

Charged for an Apple TV Movie Rental that Never Downloaded!

A week ago or so my wife wanted to rent a movie on the Apple TV. I attempted to rent it and kept getting an error message saying something about that we couldn't rent it at that time. Well, we forgot about it and got back to our busy lives. Well, today I get an email with the billing for that so called rental. We never downloaded nor even watched the movie. And now, I can't contact anyone to fix the billing problem! The "Report a Problem" link in the email attempts to open the iTunes Store on my 4s then the phone says that It Can't Open the iTunes Store! It refuses to open the Store!!!! Really? So then, I pulled up billing in iTunes on the PowerBook and found the rental and again clicked "Report a Problem". Absolutely nothing happens...well, the Report a Problem disappears and that's it. Can someone please remove this charge for a non-existant rental on my account? Or at least tell me who to contact who can help me?

"So then, I pulled up billing in iTunes on the PowerBook and found the rental and again clicked "Report a Problem". Absolutely nothing happens...well, the Report a Problem disappears and that's it!"
I did that! Shouldn't a dialogue box appear or something where I can give a description of the problem?

HT1657 Why can't I find my HD movie rental after I downloaded it on my iPad 3?

I can't seem to find a HD movie I recently rented and downloaded on my new iPad 3. It is not under purchased items and it is not under downloaded items. Also, when I go back to iTunes and look at the movie it says I already rented and downloaded it. I rented it last night around 10pm and couldn't find it is morning.
Does anyone know what I am doing wrong or what I need to do to find the rental?

It should be in the Videos app (iTunes on the iPad is just the iTunes store) :
If it's not in there then have you got a film age rating set in Settings > General > Restrictions that is hiding it ?

How can I get credit for a movie rental that never downloaded?

I tried to rent a movie from iTunes through my Apple TV. The movie has partially downloaded, but repeatedly stops, and I have to resume the download. Many times it goes into an "Authorizing" state, but never starts the movie. Now my 24 hour period to watch the movie has expired. How can I request a credit on my account?

Welcome to the Apple community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.

HT1657 What happens if my movie rental has a download error

I recently attempted to rent a movie from itunes and the error message i received was that therer was an error with the download. If I delete the download and try again, I have to re-rent it. I did and I keep getting the error becausse it still shows as an active download that I cannot download. I need to know how I can remove the download from my queue and get my money back for the failed purchase. Everytime I attempt to report a problem from the email receipt, I get redirected and get an error that it cannot connect to itunes store.

the error message i received was that therer was an error with the download.
Do you get an error message number? If so, what number are you getting?

QUICK movie rental refund if download is canceled before completion?

Similar Messages

Maybe you are looking for