Quick office excel files recognized as virus by No...

When I try to transfer the quick office files created on my phone to my laptop, Norton 2011 (NIS 2011) installed therein identifies these files as heuristic viruses and blocks 'em. I have brought down the heuristic detection settings to normal from agressive on NIS 2011 settings but the problem seems to persist. Anyone else facing the same problem??? Admins/ Mods any solution to this?
If the answer was helpful, click on the star for a kudos

If you've not already, you should contact Norton about this false positive and check the quickoffice and norton forums to see if anyone else has had this issue.

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    Hi,
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    Edited by: Prapoorna Kolan on Aug 24, 2011 5:20 PM
    Edited by: Prapoorna Kolan on Aug 24, 2011 5:21 PM

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              DivX  3rd-Party support link
              Flash Player  3rd-Party support link
              Flip4Mac WMV  3rd-Party support link
              Growl  3rd-Party support link
              Java  3rd-Party support link
    Old Applications:
              Microsoft Language Register:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
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              /Users/[redacted]/Library/Application Support/WebEx Folder/1326
                        Cisco WebEx Event Center:          Version: 1304.07.2811.0 - SDK 10.5 3rd-Party support link
                        convertpdf:          Version: 1.2 - SDK 10.5 3rd-Party support link
                        asannotation2:          Version: 1206.25.2804.0 - SDK 10.5 3rd-Party support link
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              /Users/[redacted]/Library/Application Support/WebEx Folder/1324
                        convertpdf:          Version: 1.2 - SDK 10.5 3rd-Party support link
                        Cisco WebEx Meeting Center:          Version: 1304.23.2811.0 - SDK 10.5 3rd-Party support link
                        asannotation2:          Version: 1206.25.2804.0 - SDK 10.5 3rd-Party support link
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              Amazon MP3 Downloader:          Version: INFO_PLIST_VERSION - SDK 10.4 3rd-Party support link
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                        Microsoft PowerPoint:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                        Microsoft Excel:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                        Microsoft Outlook:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                        Microsoft Word:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                        Microsoft Document Connection:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
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                        Microsoft Graph:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                        Microsoft Database Utility:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                        Microsoft Office Reminders:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                        Microsoft Upload Center:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                        My Day:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                        SyncServicesAgent:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                        Open XML for Excel:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                        Microsoft Alerts Daemon:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                        Microsoft Database Daemon:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                        Microsoft Chart Converter:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                        Microsoft Clip Gallery:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
              /Applications/iWork '09
              Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link
                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
              /Library/Application Support/Microsoft/MERP2.0
                        Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4 3rd-Party support link
                        Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link
              /Users/[redacted]/Downloads
                        Install Spotify 7:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        Install Spotify 3:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        Install Spotify:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        Install Spotify 2:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        Install Spotify 4:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        Install Spotify 5:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        Install Spotify 6:          Version: 1.0 - SDK 10.5 3rd-Party support link
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              Time Machine not configured!
    Top Processes by CPU:
                  97%          Microsoft Outlook
                  16%          Google Chrome
                   5%          WindowServer
                   3%          Finder
                   2%          EtreCheck
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              180 MB          Finder
              164 MB          soffice
              156 MB          mds_stores
              147 MB          Google Chrome
              131 MB          Numbers
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              928 MB          Free RAM
              2.59 GB          Active RAM
              1.22 GB          Inactive RAM
              1.57 GB          Wired RAM
              31.52 GB          Page-ins
              1.33 GB          Page-outs

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    The effects of having actually used MacKeeper to do anything are a completely different matter. The fastest way to take an exquisitely designed and painstakingly engineered Mac and make it run like a steaming pile of dung is to install and use such ill-conceived "cleaning" or "security" products. This is just one example of a broad category of time- and money-wasters capable of causing damage that can only be rectified by reinstalling OS X, restoring from a backup, or completely erasing your system and rebuilding it from the ground up. Never install such junk on a Mac.
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    Quit the MacKeeper app if it is running.
    Open your Applications folder: Using the Finder's Go menu, select Applications.
    Drag the MacKeeper icon from your Applications folder (not the Dock) to the Trash.
    You will be asked to authenticate (twice):
    You do not need to provide a reason for uninstalling it:
    Just click the Uninstall MacKeeper button. You will be asked to authenticate again.
    After it uninstalls you may empty the Trash and restart your Mac. All that will remain is an inert log file that does nothing but occupy space on your hard disk.

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    Supriyo Manna

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    *.Microsoftonline.com
    (the * notation includes all subdomains)...so that all the services from msonline are in the same security zone.
    You may get better answers from a sharepoint support forum.
    Regards.
    Rob^_^

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