Quick Test Hard Drive Error

I ran a quick test hard drive test from the HP Diagnostics menu on a computer I am having issues with installing windows on.
The test failed and I got the following Failure ID which I can't find on the HP site or through Bing.
Failure ID: U7N3M1-0007K9-XD6V6J-60TG03

Hi,
The above failure ID refers to Hard disk drive failure. You have to replace the HDD and then reinstall the Operating system using recovery disk. If the unit is still under warranty, then call the HP Support and they will replace it.
You can order part from the below link
https://h20141.www2.hp.com/Hpparts/Default.aspx?mscssid=FA59F7C7DCAC4237B498C91D0507A761
Recovery disk Order
http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph07143&cc=us&dlc=en&lc=en
"I work for HP."
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Please mark "Accept As Solution" if my help has solved your problem.

Similar Messages

T60p Hard Drive Errors in Diagnostics Test

I recently started having problems with my internal hard drive. It is just over 1 year old, a Western Digital Scorpio Blue 320GB 5400rpm, 8MB cache.. While trying to extract a few zips, I started getting an I/O Device Error message. I ran a CHKDSK and fixed all the bad sectors. However, even after running the checkdisk, I am still getting errors in the ThinkVantage Diagnostic Tool.
I have a T60p, model 8743-CTO. Running Windows 7 with 2x1GB RAM.
Here are the hard drive errors I found with the diagnostics tool.
FAILED: Targeted Read Test - Error Code WHD20-P5V
Error while reading sector 6033483899
FAILED: Surface Scan Test - 2: Error Code WHD08-HMV
There were over 10 sectors with errors
Is my hard drive really failing? Like I said, its a WD Scorpio Blue that I bought just over a year ago, I think they should last longer than a year.
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Hello,
Sometimes hard disk drives fail prematurely.
Just to verify the issue is with the hard disk drive, you might want to remove it from the ThinkPad and connect it to another computer. The data and power connectors are standard, so this should not be a problem, as long as there is another computer with available connectors. From there, you can check the drive further, as well as back up any valuable data which might be on the hard disk drive.
Regards,
Aryeh Goretsky
I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
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Smart hard drive error

"everytime when i'll open my netbook hp mini 110-3500 is showing this message " Smart Hard Drive Error ". imminent failure, i'm trying tohe hard drive test but its still error...please help me..!

Sorry to say it means what it says. Your hard drive needs to be replaced. There is no workaround.

My Time Capsule is reporting hard drive errors.

Hi all,
My Time Capsule has been reporting hard drive errors. Unfortunately the problem started right outside of its warranty period. I formatted the drive twice, first time was a quick format, second was a single pass 0 write.
My question is: Now what can I do to make this unit reliable again.
I've seen a lot of these reports. This is exactly why I was hesitant to buy the Time Capsule. The sad thing is Apple advertised this as a server grade back-up device. After just over a year of service, I can no longer count on my Apple branded back-ups.
I'd like to see Apple step up to the plate and rectify this issue for those of us who are experiencing the failure. They've extended warranty periods before when it was clear the product had so many field failures. It's the least they can do.

Ring and ask them.. or go into the local store.
Their local store managers have some flexibility.
Especially if an item is just out of warranty.
You cannot buy applecare for a TC. But applecare on any computer will also cover the TC.. and if you want a cheap way into applecare to cover your TC, buy an Apple TV and buy applecare on that.. then Apple will replace your TC, and you can sell off the unopened ATV.
Total cost is pretty much just the applecare on atv which is cheap.
If you want to replace the disk yourself you can do it easily.
http://www.ifixit.com/Device/Apple_Time_Capsule

Recurring Hard Drive Errors/Crashes After Replacing Repeatedly

I've got a 2007 2GHz Macbook. I've been having repeated hard drive errors for the past few months. First the original hard drive went 100% dead. I replaced it with a Hitachi 350 Gig. After repeated serious hard drive crashes and reformats, I replaced it again with a brand new Western Digital 350 Gig hard drive. However, I am having continued problems with this one now, Invalid Extent entries every couple days, and major errors if I don't run disk utility every other day.
This is leading me to believe that the issue isn't related to the hard drive since I've had similar problems three times in a row. Has anybody else encountered this? Could the problem be elsewhere?

+I'm assuming that's a bad ram module, am I correct?+
Perhaps, but I'm sorry to report there is much uncertainty about this. See the search of these boards I've added at the bottom, and refer to each listing and its resolution (if reported).
There is usually a "Details" section of the Apple Hardware Test report about the memory - did you see that section of the results?
If not seen, or if it was not reported, open the utility "System Profiler" and look at the "Diagnostics" section to see general results of that last AHT which you ran, and also you should see there the latest results of the "Power On Self-Test" that runs each time a Mac starts up. The normal "Result" for both lines reads: "Passed"
Also check the "Memory" section of System Profiler to see the size, type, speed and "Status" of each individual memory module - your MacBook should have two modules in it, and the "Status" report for each should be "OK"
If your Mac is not covered by AppleCare, it's probably best to use a process of elimination to find the source of the problem.
Are you using your MacBook without an external keyboard and mouse? Those might possibly be the cause of a problem, if connected.
As long as you have the original grey-label Install Disc in the optical drive, your MacBook will startup without a hard drive inside, as the Install Disc contains all the operating instructions that are necessary for the MacBook to operate the Install Disc and everything on it.
It is easy to remove the internal hard drive to eliminate a potential problem source. If corruption of the hard drive is a repeated issue, it would be best to eliminate this hard drive from the mix for testing purposes.
Just as important, as long as you have the original grey-label Install Disc that contains the AHT, the MacBook will startup to the Apple Hardware Test by pressing and holding the d key, again without a hard drive installed.
It is very easy to remove RAM modules from a MacBook for visual inspection to see what markings are on the labels as to size, type and speed. Verify that System Profiler is reporting the same info as is marked on the labels.
Assuming everything is as it should be, replace one module, close up the Mac, and after starting up to the Install Disc, check what the utility "System Profiler" is showing in the "Memory" section of its limited System Profiler. If the Mac starts up cleanly and System Profiler reads "OK" move that module to the other memory slot and same procedure.
If the Mac again starts up cleanly to the Install Disc and System Profiler again reads "OK" next startup from and run the Apple Hardware Test with only that one module to see if it gets a clean bill of health.
If it's ok, then remove that module and set it aside as being a tentatively "known good" module.
Repeat all on the second module by it's self. At this point, you should probably have learned which module is bad - however, if not, go through it all again with both modules installed.
Hopefully by the end, you will have determined a resolution that doesn't cost an arm and a leg to correct, such as replacing the logic board. Good luck with it:)
Message was edited by: myhighway
http://discussions.apple.com/search.jspa?threadID=&q=4MEM%2F4%2F40000000&objID=& dateRange=all&userID=&numResults=30&rankBy=10001

Hard drive error on boot: HD6 3F6

My PC is usually left on all the time. I recently went away on holiday for 2 weeks and powered off (it is winter here so the house is cold a lot of the time - this may be relevant as colder conditions seem to make the following issue worse). When I returned and powered on I got a blue screen hard drive error message "HD6 3F6". I now get this message at every reboot, but also about every 12 hours on average the computer goes off by itself and I get it again, though it varies from a few hours to a few days. I follow the instruction to launch diagnostics F2 and have run all sorts of tests - every time it passes the tests so I proceed to boot normally. This process now seems to take a lot longer than it used to, but at least the PC does boot as normal. The PC is only about 15 months old and I had to have the motherboard replaced a few months ago under warranty as a BIOS upgrade killed it. I have had a few issues with Windows Explorer shutting itself down a lot recently. Please advise what to do, thanks.

Hello , I have read your post on how your desktop computer is displaying an error message "HD6 3F6" on a blue screen, and I would be happy to assist you in this matter! Since the hard drive diagnostics indicated in this document came up with no issues, I recommend following the steps in this document on Computer Locks Up or Freezes (Windows 8). This should help correct the appearance of a blue screen. If the issue continues, please contact our technical support for further assistance in this matter by clicking the link below to get the support number for your region.
www.hp.com/contacthp/
I hope this helps!
Regards

Data recover from a hard drive error 301

Can anyone advise me of how to recover data from a hard drive error 301. I have a pavilion dv7-4177 and i received the hard drive error code 301 two weeks after the warranty expired. I back up my data so I though but when tried to reload that data on a new hard drive it would not take. The damage hard drive will not load the OS now even in safe mode. Is there any way to retrieve this data from that hard drive.

Hi,
One possible way to try and retrieve your files from a non-booting drive is to follow the process detailed in the link below. The Ubuntu operating system CD you create can run from the CD alone ( ie it doesn't have to install on the Hard Drive ) and I've often found it to be successful in retrieving data even from a failing Hard Drive. When you've created the CD, follow the instructions and see if you can back up your files.
http://www.howtogeek.com/howto/windows-vista/use-ubuntu-live-cd-to-backup-files-from-your-dead-windo...
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
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Microsoft MVP - Windows Experience

Fatal hard drive error

ok to make a long story short I got a MacBook replaced hard drive dropped MacBook hard drive didnt work brought to apple store they fixed with old hard drive bought case for the bigger hard drive to try and fix it worked as external drive after erase I put back in, fatal hard drive faliure. Put back into case erased its fine. ( as external drive) tried again same problem. Somehow I got it to start the install with tiger instead of leopard after it checked DVD came up with error I went to disk utility fatal hard drive error. What's wrong? It works perfect as external disk! Any help would be great.
thnx
dave

ok to make a long story short I got a MacBook replaced hard drive dropped MacBook hard drive didnt work brought to apple store they fixed with old hard drive bought case for the bigger hard drive to try and fix it worked as external drive after erase I put back in, fatal hard drive faliure. Put back into case erased its fine. ( as external drive) tried again same problem. Somehow I got it to start the install with tiger instead of leopard after it checked DVD came up with error I went to disk utility fatal hard drive error. What's wrong? It works perfect as external disk! Any help would be great.
thnx
dave

How do I fix Hard drive errors on my macbook pro?

I ran the etrecheck software on my Macbook Pro and it produced the following results. It says there are 15 errors with the hard drive and I was wondering how I can figure out what they are and possibly find a solution to get rid of them. I have used the disk utility to verify and repair permissions and to verify the disk and the only issue i get during that is this warning during verifying permissions:
Warning: SUID file “System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent” has been modified and will not be repaired.
I also should mention my computer has been running slower than normal lately.
Another point is that there is a user launch agent that fails and I was wondering if I need it and how I can fix or get rid of it.
If anyone could help me out or point me in the right direction, I would greatly appreciate it.
Thank you,
Joe
EtreCheck version: 2.1.8 (121)
Report generated March 23, 2015 at 12:28:35 AM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
    MacBook Pro - model: MacBookPro6,2
    1 2.4 GHz Intel Core i5 CPU: 2-core
    8 GB RAM Upgradeable
        BANK 0/DIMM0
            4 GB DDR3 1067 MHz ok
        BANK 1/DIMM0
            4 GB DDR3 1067 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
    Battery Health: Normal - Cycle count 49
Video Information: ℹ️
    Intel HD Graphics - VRAM: 288 MB
    NVIDIA GeForce GT 330M - VRAM: 256 MB
        Color LCD 1440 x 900
        FPD1730 1280 x 1024 @ 60 Hz
System Software: ℹ️
    OS X 10.10.2 (14C1514) - Time since boot: 0:15:46
Disk Information: ℹ️
    TOSHIBA MK3255GSXF disk0 : (320.07 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
       Macintosh HD (disk1) / : 318.84 GB (105.13 GB free) - 15 errors
            Core Storage: disk0s2 319.21 GB Online
    MATSHITADVD-R   UJ-898
USB Information: ℹ️
    Western Digital My Passport 07A8 1 TB
        EFI (disk2s1) <not mounted> : 210 MB
        My Passport for Mac (disk2s2) /Volumes/My Passport for Mac : 999.83 GB (238.82 GB free)
    Apple Internal Memory Card Reader
    Apple Inc. BRCM2070 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Computer, Inc. IR Receiver
    Apple Inc. Built-in iSight
Gatekeeper: ℹ️
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Kernel Extensions: ℹ️
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    [not loaded]    com.vmware.kext.vmci (90.6.3) [Click for support]
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        /Library/Extensions
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Launch Agents: ℹ️
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    [running]    com.sony.PMBPortable.AutoRun.plist [Click for support]
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Launch Daemons: ℹ️
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User Launch Agents: ℹ️
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   [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
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User Login Items: ℹ️
    Stickies    Application (/Applications/Stickies.app)
    BetterTouchTool (373)    Application (/Applications/BetterTouchTool (373).app)
Internet Plug-ins: ℹ️
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    Default Browser: Version: 600 - SDK 10.10
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    FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
    Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
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3rd Party Preference Panes: ℹ️
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Time Machine: ℹ️
    Skip System Files: NO
    Mobile backups: OFF
    Auto backup: YES
    Volumes being backed up:
        Macintosh HD: Disk size: 318.84 GB Disk used: 213.71 GB
    Destinations:
        My Passport for Mac [Local]
        Total size: 999.83 GB
        Total number of backups: 7
        Oldest backup: 2014-02-21 08:44:36 +0000
        Last backup: 2015-02-24 08:37:32 +0000
        Size of backup disk: Excellent
            Backup size 999.83 GB > (Disk size 318.84 GB X 3)
Top Processes by CPU: ℹ️
         2%    WindowServer
         1%    helpd
         1%    mds_stores
         1%    firefox
         0%    launchd
Top Processes by Memory: ℹ️
    507 MB    firefox
    378 MB    mds_stores
    69 MB    ocspd
    69 MB    Spotlight
    60 MB    mds
Virtual Memory Information: ℹ️
    4.29 GB    Free RAM
    2.27 GB    Active RAM
    876 MB    Inactive RAM
    1.15 GB    Wired RAM
    1.79 GB    Page-ins
    0 B    Page-outs
Diagnostics Information: ℹ️
    Mar 23, 2015, 12:06:28 AM    Self test - passed

Backup your computer. You may have to replace the HD.
Try repairing disk.
Repair Disk
Steps 1 through 7
http://support.apple.com/kb/PH5836

T61 hard drive error

hello everyone,
I have had my lenovo t61 for over 6 months now, and till yesterday it was a rock solid machine. However I have now encountered a problem that is really posing problems for me. I would appreciate it if you guys can have a look at the symptoms and help me out
Lenovo T61
Windows XP Professional
Intel Centrino Core 2 Duo
2 GB Ram
yesterday after i booted the system up, the 'processing' light (the one that flickers with CPU activity) would not stop flickering even half an hour after the system had booted up. Loading of programs had tremendously slowed, with some refusing to open and some not responding. I rebooted, same problem. I system restored to a week back when I wasnt experiencing any of this, but no change. Upon checking the task manager, everything was at 0 except for system idle process which was at 99. CPU showed a use of 4%, which seemed normal. But the processing light kept flickering and programs would be extremely slow to load.
I left the PC on and came back after a couple of hours and I saw a blackscreen with white letters (like DOS) saying I had a 'hard disk initialization error'. Next time I booted I listened to the CPU closely, its not making random sounds, but seems to be stuck in a loop, the same kind of whirring just repeats over and over again.
Next I booted in safe mode with networking, the processing light flickering was reduced and I tried to backup my system... but many files would not copy and I got an I/O error for these...
I did some googling on this and one possible solution I got was upgrading the bios to version 2.14-1.08 (april 2, 2008). Now Im not sure if I should do this, incase the entire thing becomes worse.
I would appreciate any advise you can give me.
Thanks so much

@ alap. welcome to the forum,
please try the following two suggestions; remove and reinsert the hard drive to esure that it is connected properly. If this doesn't help, download and create a bootable cd from the iso file of Hitachi's Drive Fitness Test.
@ cputrooper, also welcome,
I suggest you should also try both of the above. Are you hearing a specific number of long / short beeps? Calling service was a good call HDD removal is the same as for T61.
Please let all know how you the results.
Andy ______________________________________
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
Did you find a post helpfull? You can thank the member by clicking on the star to the left awarding them Kudos Please add your type, model number and OS to your signature, it helps to help you. Forum Search Option T430 2347-G7U W8 x64, Yoga 10 HD+, Tablet 1838-2BG, T61p 6460-67G W7 x64, T43p 2668-G2G XP, T23 2647-9LG XP, plus a few more. FYI Unsolicited Personal Messages will be ignored.
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Problem fixing hard drive errors

I own Toshiba Satellite A250. My hard drive is probably before major failure. I am trying to fix the errors as running the command chkdsk c:/f from command prompt but this can't fix the errors.
How should i proceed?
I don't know what exactly is wrong with the hard drive but sometimes when starting laptop it freezes right after loading the bios. I thought it is a problem with the bios but it seems that it is a problem with the hard drive.

How did you test the RAM? Use www.memtest.org
It could be a mainboard or VGA Board failure.

IBook hard drive errors

My brother's iBook G4 12" started freezing randomly, and when I tried to run disk utility it would give me lots and lots of errors. Apple Hardware Test spit some errors which I don't remember (unfortunately), and then the hard drive stopped showing up at all.
I bought a new 80G disk, and after swapping them, got about 90% into the Tiger install when it locked up completely. After forcing a reboot, the hard drive isn't recognized once again. Apple Hardware Test is giving "2STF/4/3: ATA- 100 ATA- 6 - Master".
Does this point more towards the ATA controller dying or did I somehow just get a lemon drive?
I have an external enclosure but it's either broken or a piece of junk, because -every- drive I've ever used in it has acted funny. It'll lock up the computer trying to read files and whatnot. I wouldn't trust it to give me an accurate result.
If anyone has any tips I'd appreciate it, as my brother needs his computer pretty bad and I don't really know where to go from here.
thanks,
Isaac

That's what I'm leaning towards. I'm going to have both drives tested by a friend and I'm also going to drop the $19.95 to replace the drive cable. If it still tests bad then I guess I have to replace the logic board.
Is it possible to replace the logic board with one with a 1.33GHz processor (it's an 800MHz iBook)?
Thanks,
Isaac

Mass Storage -Hard Drive -Error 2STF/8/3:ATA-100ata-6-Master

I ran a hardware test and got the following error message on the Mass Storage (hard drive) device, what does it mean? Is the hard drive toast? Is there a way to fix this?
***error**
2STF/8/3:ATA-100ata-6-Master
***error***

That error indicates the hard drive is failing or has failed. It could be that the drive itself is at fault, or that it is not correctly connected, or that the ATA controller on the logic board is faulty. There are also indications that in some instances, that fault code can be generated by a problem with the optical drive which prevents the system correctly addressing the hard drive.
Of those, the only truly serious possibility is the ATA controller, since it would require replacement of the logic board, which is really not an economic repair.
In this situation, and assuming the system in not under warranty (clearly if it is, take it in for service) then I would remove the top, check the drive tray is correctly mounted, and remove the optical drive to see if the hard drive then functions. If not, then swap in another hard drive then try and set the new drive up. If it continues to fail with this error, it would then point to the logic board.

Apple Diagnostics Hard Drive Error

My new 2012 Mac Mini Server has been unstable since I purchased it in mid-December from Apple. I ran Apple Diagnostics twice this evening and received hard drive message- "ERROR-Reading took longer than average time-TEST FAILED-" . Apple telephone support is closed and so I'm not able put the question to them and wonder if anyone in the Community could shed some light on this. It is an SSD drive and has passed the Disk First Aid tests but got a failure on the Apple Support Diagnostics test.

I used the "Apple Server Diagnostics EFI 3xIIIv5 for Mac Mini Server (late 2012)" on the Apple Support Site.
The test done was "Hard Drive SATA (0,0) (Test1)-Full Read Test (1-4 Hours, DMA Full Read Scan) Reads the entire HD checking for slow-read failures."
The result was "ERROR-Reading took longer than the average time. -TEST FAILED-".
As I mentioned earlier, the disk passed Disk First Aid's verify and permissions tests.
The system has generated 8 Kernel Panic Reports and has experienced numerous freezes and spinning balls since an authorized Apple service center installed the OWC Mercury SSD, Yosemite and 1TB 2nd drive in the two week old 2012 Mac Mini Server from Apple's web site.. The most common spinning balls as of late are upon waking from sleep and when clicking on the Macintosh SSD boot disk icon on the desktop.
I've spent time with Apple's telephone support over the past few days. The boot drive was wiped and Yosemite reinstalled. No issues for about 5 hours and then back to it's old instable ways san Kernel Panics. BTW, the only software on the machine is the bundled apps and Apple's Final Cut Pro.
I have an appointment with the Apple Store Genius Bar on Tuesday. The other Apple certified service center where the drives were installed wanted $100 to test the system since the drives were purchased from OWC and not directly from them. So let's see what Apple says.
Thanks everyone for you input.

Re: Satellite A40 - hard drive error - won't boot

My friend bought this laptop in April 2007 and was very happy with it until about a month ago when it stopped booting into windows xp.
On starting she now gets the message
"PXE-E61 media test failure - check cable"
"PXE-M0F exiting intel boot agent"
"insert system disk in drive"
"Press any key when ready"
and then the laptop won't boot into windows.
I thought that the hard drive may have come loose, so I took it out and refitted it, but to no avail.
I have also tried to reinstall with the recovery CD's but get the following error message
"status
GDISK (E) no such fixed disk 1"
this is followed by ***ERROR***
error number 11030
message invalid destination drive
X;
I ran a Toshiba (or it might have been Hitachi) disk checking utility which I burned to a cd and ran on boot up.
This said that there were problems on Toshiba MK4025GAS, which is the hard drive. the details match up with what it actually says on the drive.
The BIOS can see the drive to boot to as it is listed as the master, with the cd drive as the secondary.
Therefore, is it the case that the drive is broken. If so - can it be repaired or is there another solution.
I have tried googling the error message and there are conflicting messages regarding this issue, so your help would be much appreciated.
It seems crazy that the drive can break after only 18 months - was there a faulty batch?
If this is the case does Toshiba offer a replacement or is it going to cost a bundle?
Thank you
Nashy
Message was edited by: Nashy - sorry - it was bought in 2007 NOT 2006

As Im not mistaken the Sat A40 supports the IDE HDD controller and therefore you would need an IDE 2.5 HDD. But I would not recommend buying an HDD bigger than 120GB because there is a tiny risk that the BIOS would not recognize the HDD properly.
Greets

Quick Test Hard Drive Error

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