Quick time 7.1.3 problem...help please...

I recently installed Quick time version 7.1.3...and iTunes 7 onto my computer. I have since tried to load a game that I recently purchased for my child (DK's Milo and the Magical Stones). It does not work. (The message that I get says "Director Player Error. Property not found. # duration") I e-mailed the manufacturer and they stated that I need to use the version of Quick time that is on the game disk (not quite sure which version it is since it will not allow me to load it). The old version will not load because it recognizes that I have a newer version of it on my computer. And if I could accomplish this...iTunes will work now without Quick time 7 now...so it is pointless. Help please! This must be happening to a lot of people I imagine...

A extremely kind and thoughtful individual gave me these instructions.
Okay, let's try getting a crash log for itunes and sending it to the Apple Engineers.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
Launch itunes, collect the crash log, and send it to [email protected]
In the email:
(1) state the precise version number of itunes that you're using.
(2) include the URL to this thread so that the person who gets the email has some context, but also give as much information about the context of the crashing as you can.
I sent off this morning and am awaiting a reply. As soon as I hear back I will update this posting.

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