Quick Time Player stopped working & Export Controller stopped working

I'm not quite sure when my problem began, I downloaded video from my Canon sd980is camera to my computer, when I tried to view the videos I get the Quick Time Playerhas stopped working "A problem caused the program t stop working correctly. Windows will close the program and notify you if a solution is available" and I also get Export Controller has Stopped Working. I have attempted to uninstall QuickTime but am not sure if that actually occured. Now, when I try to open QuickTime it says "Quicktime has stopped working. I am able to play music and video from my itunes. I just can't play my .MOV from my camera on computer. ANYONE able to assist??

I downloaded video from my Canon sd980is camera to my computer, when I tried to view the videos I get the Quick Time Playerhas stopped working "A problem caused the program t stop working correctly. Windows will close the program and notify you if a solution is available" and I also get Export Controller has Stopped Working. I have attempted to uninstall QuickTime but am not sure if that actually occured. Now, when I try to open QuickTime it says "Quicktime has stopped working. I am able to play music and video from my itunes. I just can't play my .MOV from my camera on computer.
I've got a few suspicions here, but I'll ask some questions before proceeding (to work out if I'm on the right track).
Was this the first time you had downloaded video from the camera to the PC? If so, did you have to install any Canon software in order to do that? If so, what was the name and version of the software?
When you tried to uninstall QuickTime, did you get a "fatal error" message?

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Message was edited by: craigeed
Message was edited by: craigeed

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Quick Time Player stopped working & Export Controller stopped working

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