Quick Time requires a QuickTime.msi file to install? Not installing?

Ok, I uninstalled Quick Time, because i h8 it, but now iTunes says it requires quick time. so i go to the apple website, get the installer and when i go to install it it gives me a message about quicktime.msi in my appdata\local\temp... folder, and I cant install quicktime without quicktime. Help? Plz... I have $130 on my itunes and I want to buy music.
P.S. I have also tried to uninstall itunes too, and then install them both again, but it still gives me the message "Quick time could not be installled..." or sumtin' like that! HELP?

If you're getting a missing QuickTime.msi message, I'd try the following procedure.
Download and install the Windows Installer CleanUp utility from Microsoft:
[Description of the Windows Installer CleanUp Utility|http://support.microsoft.com/kb/290301]
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any QuickTime entries and select "Remove".
Quit out of CleanUp. Reboot the PC and try another QuickTime install. Does it go through any better this time?

Similar Messages

I can't install quick time - can't find .msi file

QuickTime won't install because it can't find the .msi file - and neither can I. Have searched computer - can't locate. Have uninstalled and reinstalled. No joy. Any other suggestions?

Take a look at Install Missing Components from my troubleshooting tip and scroll down to the end of the Further Information area for a download link for QuickTime. Between the two you should be able to extract the .msi file. Or read the second box on uninstalling all Apple components, cleaning up, and then reinstalling.
tt2

Why do I need Quick time 7 and Quicktime 10 ?

I have just migrated from iMac5 (2.16 GHz) Mac OS 10.4.11 Quicktime 7.6.4 to a new imac 3.06 Mac OS 10.6.2 Quicktime 10.0.
Some of my quicktime files play ok but others prompt me to download quicktime version 7. Why do I need to do this ? (There seem to be a lot of problems with this looking at the forums). All the files play on the old mac. Why isn't Quicktime forward compatible or why is there no import facility so that you can make your old files compatible ?
Or am I missing something ?

Some of my quicktime files play ok but others prompt me to download quicktime version 7. Why do I need to do this ?
Because your system thinks you are missing specific codecs required for the playback of certain compression formats. In some cases this may be an installation problem in which the codec was "lost" or "orphaned" during the update process. In others it may be a need to update the component to work properly under the dual QT X/7 framework installed under the Snow Leopard OS. You need to check the Inspector/Finder Info or similar window to determine what specific codec is causing the problem and then re-install or update that specific codec/component/package.
(There seem to be a lot of problems with this looking at the forums).
Most of the problems are "self-inflicted" by individuals who, rather than studying the problem symptoms, analyzing them to determine their cause, and then fixing the problems, elect to immediately delete and re-install software -- often attempting to mix components from different operating systems and/or update versions of the software in their haste.
All the files play on the old mac. Why isn't Quicktime forward compatible or why is there no import facility so that you can make your old files compatible?
I am running both Leopard and Snow Leopard variations of QT v7.6.6 and all of my "old" files have remained compatible -- to include MPEG-2 video and a limited number of third-party supported compression formats. Since my configurations continue to work properly, my first guess is that you have an unresolved configuration problem or inability for your QT X 64-bit routines to communicate/switch properly with the 32-bit routines as required for your content.
Why do I need Quick time 7 and Quicktime 10?
Technically, you probably don't. However, as an old QT 7 Pro user who likes many of the QT 7 Player controls/options/features better than QT X's new but more basic features, I maintain both in active service and tend to use QT 7 as the default player of most of my work flows. Still, this is up to the individual. I am in no hurry to rush the changeover from an older but still more reliable QT technology to a more modern, but as yet, less mature and well tested "new" QT technology. In short, I feel it best to make the most of both dispensations during the development of this "new" version of QT.

I can't download iTunes because of a missing Quicktime.msi file

After I upgraded iTunes via the latest auto update offering, I was having problems with iTunes hanging on opening and generally lagging. So I (stupidly) removed the program from my computer (which is a PC running Windows XP btw) and tried to redownload it. Still the same problem so I followed the Aple guide to completely removing the program from my computer. Bonjour wouldn't remove, although I've since managed to get rid of it.
The problem is, no matter how many times I try to clear out the files, when I redownload iTunes it won't load because it's looking for the Quicktime.msi file, which is missing. Quicktime won't download because it is also looking for the .msi file (which to my thinking it should be downloading as part of the installation anyway). Eventually, I tried reinstalling Quicktime through a Carbonite online file backup. I succeeded in getting the much in demand .msi file but Quicktime still wouldn't load. Neither will iTunes. Now when I try to load either, I'm getting the message that the file Quicktime.msi is "not part of a recognised installation package". I've moved the file to several different locations, user specific and all users, but the same message keeps coming up. Meanwhile, I'm stuck with no iTunes and therefore no Iphone synching either, so no way to access my podcast downloads.
If anybody knows of a work around that will let me get iTunes back on my computer I would be grateful.

Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour and QuickTime entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time?

Quick time error 2048 - cant open file

I just downloaded quick time and cant open some files. They are designed for quick time but when I try and open them I get the 2048 error message. I have deleted and re-installed the quck time and am still getting the message.
Any ideas ?

Error -2048 implies MPEG-2 file format which QuickTime Player doesn't play without additional software:
http://www.apple.com/quicktime/mpeg2/

I have QuickTime Player 7.6.8, I cannot update or remove it b/c I am missing QuickTime.msi file. It is gone and I need it back. Please help.

I have QuickTime Player 7.6.8, I cannot update or remove it b/c I am missing QuickTime.msi file. It is gone and I need it back. Please help.

Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

Error updating QuickTime7. can't find the quicktime.msi file?

I get an error message when I try to update my version of Quicktime7. It apparently can't find the quicktime.msi file in the temp directory?

First try this fixit:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
If that doesn't work you may need the the Microsoft Installer Cleanup Utility
Unfortunately the Microsoft Installer Cleanup utility has been withdrawn by Microsoft because of compatibility issues with Microsoft Office so you will need to find a copy elsewhere – the installer is msicuu2.exe. You need version 3.
Google msicuu2.exe download
mydigitallife in the above search has a copy of version 3
Check for malware before installing it.
After installing, To run the program – All Programs>>Windows Install
If you get permission denied error, Try Run as Administrator – an option if you right click on the program.
Try uninstalling Quicktime, this will probably fail, don't worry
delete the following folder/files (I am assuming 32 bit XP, if you have something else it may be different, post back with info)
C:\Program Files\QuickTime\
C:\Windows\System32\QuickTime
C:\Windows\System32\QuickTimeVR
Download QuickTime onto your PC
http://www.apple.com/quicktime/download/win.html
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
Remove any instance you find of Quicktime
Restart your PC
Install Quicktime

I just bought Quick time Pro and I can't get it to install. It shows a yellow box in my application folder, but I can't get it to work. Help!

I just bought Quick time Pro and I can't get it to install. It shows a yellow box in my application folder, but I can't get it to work. Help!

you launch QT then go to its REGISTRATION

I keep having the message the software required for communicating with your ipad is not installed correctly please reinstall, I've uninstalled and reinstalled the latest version of itunes 8 times and no luck does anyone have any advice?

I keep having the message the software required for communicating with your ipad is not installed correctly please reinstall, I've uninstalled and reinstalled the latest version of itunes 8 times and no luck does anyone have any advice?

First, for the forum view issue. Go to My Settings (on the right) and in General Settings change the Topic Page View to Flat. Click Save. Posts should show up in the order they were written.
Have you seen this?
http://docs.info.apple.com/article.html?artnum=93764
Also, since you said that you've gone through the 5 Rs, I would assume that you used the iPod Updater to restore (since there is no other way of doing it and you don't "run" the 5 Rs).
When you restored, did you use the latest updater?
You may also want to try formatting the iPod through Windows. Connect it to the computer and when it appears in My Computer right click it and go to format. Does anything happen? Can you format the iPod through Windows?
btabz

I have windows xp. I downloaded quick time no problem still can't get itunes to install. Still get same message (a program for this install to complete could not be run).

I have windows xp. I downloaded quick time no problem still can't get itunes to install. Still get same message (a program for this install to complete could not be run).

Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

I've entered my reg. code for Quick Time Pro but it doesn't appear to have installed ... it's not showing in my apps folder. Anyone help me?

I've entered my reg. code for Quick Time Pro but it doesn't appear to have installed ... it's not showing in my apps folder. Anyone help me?

I've entered my reg. code for Quick Time Pro but it doesn't appear to have installed ... it's not showing in my apps folder. Anyone help me?
The QT X v10.1 app installs in your "Applications folder and QT 7 v7.6.6 (whether keyed for "Pro" use or not) is installed in the "Applications/Utilities" folder. It is recommended you keep them in these locations so they will continue to update correctly/automatically.

HT3775 i am trying to watch a movie on Quick time with the extension .FLV and it will not play. I updated my flash.

i am trying to watch a movie on Quick time with the extension .FLV and it will not play. I updated my flash. any suggestions?

Some other programs you can try.
Video Player - Divx
Video Player – Flip4Mac
Video Player - VLC

"The software required for communicating with the iPod is not installed..."

I realize my explanation of my problem is long-winded, so if you want a shortened version, here it is:
I've followed all the instructions trying nearly everything, and no matter what I do, iTunes gives me the error saying: "The software required for communicating with the iPod is not installed correctly. Please reinstall iTunes to install the iPod's software." My G5 iPod (60GB) works on two other computers (both without any music on them), so I assume there something wrong with my computer and not the iPod itself.
Now for the long-winded story of the last eight hours of my life...
I just got the Generation-5 iPod Video (60GB) a today and I'm having problems already. I followed the instructions and installed the iPod software and then plugged in my iPod (iTunes has been on my computer for a while now). I was expecting iTunes to open after plugging in the iPod, but my device manager only detected and installed "a new device". I manually opened iTunes and got an error saying: "The software required for communicating with the iPod is not installed correctly. Please reinstall iTunes to install the iPod's software."
After re-installing the iPod software and iTunes, and restarting my computer countless times, I came looking for help here. I found this page, which seemed to outline my problem exactly. My computer recognizes the iPod as a drive, but iTunes won't have anything to do with it. I have all the symptoms outlined in the heading, so I hoped to solve my problem there. I followed the instructions step-by-step, and after the final restart, I open iTunes to get the same exact error message.
I decided to determine whether there was a problem with my iPod or if it was my computer. I plugged my iPod into my uncles's powerbook, and got to the point where I can name and configure my iPod. I expected it to work flawlessly on a Mac (which it did) but there is no way for me to continue using a Mac (after tomorrow) for my iPod. This formatted the iPod for a Mac, so I went to another (different from the original) Windows computer, clean of any iTunes and iPod software, and followed the instructions exactly as they're supposed to be followed. After the installations, I plugged in my iPod, and although iTunes didn't open, I was able to format back to Windows and name my iPod (a step in the right direction). I should note that my (anti-iPod) computer is a Windows XP Pro, and the working one is Windows XP Home Edition. This was all well and good, until I remembered there was no music on this computer. So my iPod is completely working there, but there isn't anything I can do with it.
Next, I came back here and browsed around the discussion boards, hoping to find somebody with a similar problem to mine. There seems to be alot of errors concerning iTunes not recognizing the iPod, but none of the solutions I tried worked for me, including changing the drive letter. I get the "iPod Service Error" while trying to restore to factory settings through iPod updater.
Of course, I could transfer all 32GB of music from one computer to another, but the second (working) computer isn't mine and I won't have access to it in a couple months. It would be most convenient if I could get my iPod working on my own computer. Any help would be appreciated, especially from somebody who has solved this problem or know how to solve this problem.
P.S.
Here are some other minor details that my be important, but I didn't feel they were worth including.
- My brother has his iPod mini set up on my computer, under a different user login. He gets the same error once in a while, but re-installing iTunes always solves the problem for him. I had him try solving my problem his way, but nothing worked for him either.
- My computer is an AMD Athlon 64 Processor 3200+, 512MB RAM with Windows XP Pro SP2 installed. My internal hard drive is partitioned, using the letters C, D and H (C being my system files, D used for recovery files and H for my applications and games). My E drive is used as a DVD/CD-ROM Drive, and drives F and G are reserved for virtual drives (none have been running during this entire ordeal). My external hard drive uses the letter I, and I manually set my iPod to use the letter J (I've never used 'J' for anything else before).
- Yes, I have downloaded and installed the latest versions of iTunes and the iPod software.
- I'm assuming there is a problem with my computer and not my iPod, since it worked on both other computers I tried. I'm hoping it's as simple as changing a registry file or cleaning out (yet another) temp directory.

Solution to "Software required for communicating with the iPod is not installed"!
I battled this same problem for about 5 hours. Going through re-installations, the "5 R's", all these discussion boards. Nothing worked.
The problem is that iPodService was repeatedly crashing after minute or so. You can verify this by hitting Ctrl-Alt-Delete and noting that iPodService is missing from the process list (sort by image name), or by right-clicking on My Computer and selecting "Manage", then going to Services and checking out the IPodService service - if it gives you the option to "Start", then it's not running.
Here is what worked.
1. De-install iTunes and iPod (if you have the updater installed) completely by going to Start --> Control Panel --> Add/Remove Programs. Also delete the C:\Program Files\iTunes and c:\Progam Files\iPod\bin directories. (Don't worry, this doesn't affect your saved music files.)
2. Log in as an Administrator
3. Go into the registry (note this is dangerous - you should be careful) and remove the iPod entries that the uninstaller misses.
3.1 Go to Start menu --> Run.
3.2 Type in "regedit".
3.3 Go to HKEYCLASSESROOT --> IPodService.iPodManager.
There are two keys here, iPodManager and iPodManager.1. In my case, I did not have permission to view either of these. I think this is the root cause of the problem. I think the installer can't properly update these because it doesn't have permission. So you need to change the permissions:
3.4 Right-click on IPodService.IPodManager
3.4.1 Select "Permissions..." A warning will appear saying you don't have permission, but that you can change permissions.
3.4.2 On the window that launches, click on "Advanced..."
3.4.3 Click on the "Owner" tab.
3.4.4 Select a valid account (the one you're logged in under) under "Change Owner To".
3.4.5 Hit "OK".
3.4.6 Back on the main Permissions window, hit Add and add the same account as a valid user.
3.4.6.1 Where it says "Enter the object names to select", type in the account name, e.g. "Smith".
3.4.7 Click on the "Allow" checkboxes for "Full Control" and "Read".
3.4.8 Hit "OK".
3.5 Repeat procedure for the "iPodManager.1" key.
3.6 Now right-click and delete both of these keys.
I think that's all that's required, but I also searched through the registry and deleted the following keys.
4. Other keys I deleted:
4.1 HKEYCLASSESROOT --> IPodManager.IPodManagerUI.1
4.2 HKEYLOCALMACHINE --> SOFTWARE --> Apple Computer Inc. --> iPod
I think that's all I deleted, but I'm not positive. I seached for instances of "ipod" using the Find... and Find Next functions under the Edit menu.
5. Exit out of the registry editor.
6. Re-install iTunes. I re-installed iTunes and reconnected the iPod, and everything worked.
I want to repeat that editing the registry can completely mess up your computer if you modify the wrong things, so only do this if you're comfortable, and be extremely careful.
Hopefully this helps!
Apple support people: assuming this works, please add it to your solutions page, and feel free to reimburse me for spending half of Christmas figuring this out.
Mark

The software required for communicating with the ipod is not installed corr

I just purchased a 60 gb ipod about 3 days ago and have been trying to sync it with itunes since. i have synced the ipod with itunes on two other computers but when i try to connect it to my itunes the error message "the software required for communicating with the ipod is not installed correctly" message always comes up. i have done almost everything possible including removing itunes and reinstalling it several times. if anyone can help me...please feel free
thanks

Here you go, Please read the whole topic. I'am sure this will help you:
http://docs.info.apple.com/article.html?artnum=93716

'the software required for communicating with the iPod is not installed correctly. HELP.

everytime i try to update my ipod nano, i get an error message saying: 'the software required for communicating with the iPod is not installed correctly. Please reinstall iTunes to install the iPods software'
i have tried reinstalling my itunes but i am still getting this message.
what do i do?!

When you reinstalled, did you just uninstall iTunes, then download it from apple.com/itunes/download?

Quick Time requires a QuickTime.msi file to install? Not installing?

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