Quick Time sound problem

My quicktime application has developed a fault so it no longer plays audio. Whats my best course of action to rectify the problem. Coincidentally the same problem has arisen in windows media player!

I had the same problem, no sound on my mpg or mpeg clips anymore.
I run quicktime pro and flip4mac.
Anyway, you're not gonna' believe the simple fix I found in the flip4mac forum.
Start and quit GarageBand! Now all my clips have the audio back!
something about the sampling rate . .
Here's the link . .
http://www.flip4mac.com/fusetalk/forum/messageview.aspx?catid=26&threadid=914&hi ghlight_key=y&keyword1=sound
The moderator has other suggestions too.

Similar Messages

I have windows xp. I downloaded quick time no problem still can't get itunes to install. Still get same message (a program for this install to complete could not be run).

I have windows xp. I downloaded quick time no problem still can't get itunes to install. Still get same message (a program for this install to complete could not be run).

Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

Quick Time Sound but No Picture

I just installed the latest QT 7.5.5 for windows XP, but I can't play any video! It has sound but no picture. I cannot play any trailers from www.apple.com/trailers/. I tried to play a mp3 music, its fine. But I tried some videos, no picture just sound. It's doesn't matter what's the format of the video, all the same, just a green background.
Please Help!

Hi!
I have the same problem. I can hear the sound but see no MP4 video with Quick Time player (version 7.5.5).
I had the same problem with Windows Media Player 11 but now when I installed ffdshow Video Decoder that started to work. But it did not help Quicktime.
And selecting safe mode does not help, nor selecting legacy codecs, nor trying DirectX chekboxes on the advanced tab.
I could live with Windows Media Player but... My Adobe Photoshop and Britannica have been designed to use Quicktime player... Thus I need to get mp4 work with Quick Time.. 8-(
If it is of any help to understand the case, the list below shows what relevant items Windows Media Player understands being installed on my PC.
Windows Media Player
Version 11.0.5721.5230
Operating System
Version: 5.1.2600 System Locale: en-us
Service Pack: 3.0 User Locale: en-gb
Build Lab: 2600.xpspsp3gdr.080814-1236 Geo ID: Finland
Type: Workstation DRM Version: 11.0.5721.5145
Architecture: x86 Indiv Version: 2.9.0.1
Processors: 1
Media Player Binaries
Name Version Name Version Name Version
wmp.dll 11.0.5721.5230 wmpband.dll 11.0.5721.5145 wmpcore.dll 9.0.0.4503
wmplayer.exe 11.0.5721.5145 mpvis.dll 11.0.5721.5145 wmpui.dll 9.0.0.4503
wmploc.dll 11.0.5721.5145 wmpdxm.dll 11.0.5721.5145 wmpcd.dll 9.0.0.4503
wmpps.dll 11.0.5721.5145 wmpasf.dll 11.0.5721.5145 wmvcore.dll 11.0.5721.5145
wmpeffects.dll 11.0.5721.5252 wmpshell.dll 11.0.5721.5145
wmlaunch.exe 11.0.5721.5145 migrate.exe 10.0.0.3646
Other Binaries
Name Version Name Version Name Version
psapi.dll 5.1.2600.5512 wsock32.dll 5.1.2600.5512 CRYPT32.dll 5.131.2600.5512
drmv2clt.dll 11.0.5721.5145 mlang.dll 6.0.2900.5512 WININET.dll 6.0.2900.5659
msnetobj.dll 11.0.5721.5145 sensapi.dll 5.1.2600.5512 SXS.DLL 5.1.2600.5512
msxml3.dll 8.90.1101.0 msv1_0.dll 5.1.2600.5512 jscript.dll 5.7.0.18066
perfos.dll 5.1.2600.5512 rtutils.dll 5.1.2600.5512 COMRes.dll 2001.12.4414.700
KsUser.dll 5.3.2600.5512 TAPI32.dll 5.1.2600.5512 CLBCATQ.DLL 2001.12.4414.700
DSOUND.DLL 5.3.2600.5512 rasman.dll 5.1.2600.5512 gdiplus.dll 5.1.3102.5581
ac3filter.ax 1.0.1.0 RASAPI32.DLL 5.1.2600.5512 xpsp2res.dll 5.1.2600.5512
D3DIM700.DLL 5.3.2600.5512 iphlpapi.dll 5.1.2600.5512 auCOLPwd.dll 2007.1.1.1009
DCIMAN32.dll 5.1.2600.5512 SSDPAPI.dll 5.1.2600.5512 WS2HELP.dll 5.1.2600.5512
DDRAW.dll 5.3.2600.5512 WINHTTP.dll 5.1.2600.5512 ws2_32.dll 5.1.2600.5512
DINPUT.dll 5.3.2600.5512 upnphost.dll 5.1.2600.5512 ccL70U.dll 107.0.5.5
MSVCR71.dll 7.10.3052.4 MsPMSP.dll 11.0.5721.5145 MSVCR80.dll 8.0.50727.1433
ffdshow.ax 1.0.5.2033 netapi32.dll 5.1.2600.5694 MSVCP80.dll 8.0.50727.1433
devenum.dll 6.5.2600.5512 MSWMDM.dll 11.0.5721.5145 ASOEHOOK.DLL 2.1.0.55
NDParser.ax 3.2.0.18 USERENV.dll 5.1.2600.5512 dbghelp.dll 5.1.2600.5512
quartz.dll 6.5.2600.5596 mcicda.dll 5.1.2600.0 SHELL32.dll 6.0.2900.5512
msdmo.dll 6.5.2600.5512 midimap.dll 5.1.2600.5512 WINMM.dll 5.1.2600.5512
qasf.dll 11.0.5721.5145 MSACM32.dll 5.1.2600.5512 MSVFW32.dll 5.1.2600.5512
wmpnssci.dll 11.0.5721.5145 msacm32.drv 5.1.2600.0 VERSION.dll 5.1.2600.5512
comdlg32.dll 6.0.2900.5512 IMAGEHLP.dll 5.1.2600.5512 OLEAUT32.dll 5.1.2600.5512
qedit.dll 6.5.2600.5512 WINTRUST.dll 5.131.2600.5512 SHLWAPI.dll 6.0.2900.5512
WMDMLOG.dll 11.0.5721.5145 wdmaud.drv 5.1.2600.5512 COMCTL32.dll 6.0.2900.5512
MSVCP60.dll 6.2.3104.0 MFPlat.DLL 11.0.5721.5145 ole32.dll 5.1.2600.5512
NeroBurnPlugin.dll 1.2.0.1 WLDAP32.dll 5.1.2600.5512 msvcrt.dll 7.0.2600.5512
WMDMPS.dll 11.0.5721.5145 SAMLIB.dll 5.1.2600.5512 uxtheme.dll 6.0.2900.5512
rasadhlp.dll 5.1.2600.5512 NTMARTA.DLL 5.1.2600.5512 GDI32.dll 5.1.2600.5512
mdnsNSP.dll 1.0.5.11 SETUPAPI.dll 5.1.2600.5512 USER32.dll 5.1.2600.5512
DNSAPI.dll 5.1.2600.5625 MSCTF.dll 5.1.2600.5512 Secur32.dll 5.1.2600.5512
cewmdm.dll 11.0.5721.5145 MSIMG32.dll 5.1.2600.5512 RPCRT4.dll 5.1.2600.5512
wshtcpip.dll 5.1.2600.5512 urlmon.dll 6.0.2900.5659 ADVAPI32.dll 5.1.2600.5512
hnetcfg.dll 5.1.2600.5512 WMASF.DLL 11.0.5721.5238 kernel32.dll 5.1.2600.5512
mswsock.dll 5.1.2600.5625 MSASN1.dll 5.1.2600.5512 ntdll.dll 5.1.2600.5512
Audio Codecs
Type Name Format Binary Version
ACM Microsoft IMA ADPCM CODEC 0011 imaadp32.acm 5.1.2600.5512
ACM Microsoft ADPCM CODEC 0002 msadp32.acm 5.1.2600.5512
ACM Microsoft CCITT G.711 A-Law and u-Law CODEC 0007 msg711.acm 5.1.2600.0
ACM Microsoft GSM 6.10 Audio CODEC 0031 msgsm32.acm 5.1.2600.0
ACM DSP Group TrueSpeech(TM) Software CODEC 0022 tssoft32.acm 1.1.1.5
ACM Microsoft G.723.1 CODEC 0042 msg723.acm 4.4.0.3400
ACM Windows Media Audio 0161 msaud32.acm 8.0.0.4487
ACM Sipro Lab Telecom ACELP.net audio codec 0130 sl_anet.acm 3.2.0.0
ACM Indeo® audio software 0402 iac25_32.ax 2.0.5.53
ACM Fraunhofer IIS MPEG Layer-3 Codec (advanced) 0055 l3codeca.acm 1.9.0.305
ACM Microsoft PCM Converter 0001
DMO WMAudio Decoder DMO 0160, 0161, 0162, 0163 wmadmod.dll 11.0.5721.5145
DMO WMAPro over S/PDIF DMO 0162 wmadmod.dll 11.0.5721.5145
DMO WMA Voice Decoder DMO 000A, 000B wmspdmod.dll 11.0.5721.5145
Video Codecs
Type Name Format Binary Version
ICM Cinepak Codec by Radius cvid iccvid.dll 1.10.0.12
ICM Intel 4:2:0 Video V2.50 I420 msh263.drv 5.1.2600.5512
ICM Intel Indeo(R) Video R3.2 IV32 ir32_32.dll 3.24.15.3
ICM Intel Indeo® Video 4.5 IV41 ir41_32.ax 4.51.16.3
ICM Intel IYUV codec IYUV iyuv_32.dll 5.1.2600.5512
ICM Microsoft RLE MRLE msrle32.dll 5.1.2600.5512
ICM Microsoft Video 1 MSVC msvidc32.dll 5.1.2600.0
ICM Microsoft YUV UYVY msyuv.dll 5.3.2600.5512
ICM Toshiba YUV Codec Y411 tsbyuv.dll 5.1.2600.0
ICM Microsoft YUV UYVY msyuv.dll 5.3.2600.5512
ICM Microsoft H.263 Video Codec M263 msh263.drv 5.1.2600.5512
ICM Microsoft H.261 Video Codec M261 msh261.drv 5.1.2600.5512
ICM Indeo® video 5.10 IV50 ir50_32.dll 5.2562.15.55
ICM Microsoft MPEG-4 Video Codec V2 MP42 mpg4c32.dll 4.1.0.3920
ICM Microsoft MPEG-4 Video Codec V1 MPG4 mpg4c32.dll 4.1.0.3920
ICM XviD MPEG-4 Codec XVID
ICM Microsoft Windows Media Video 9 WMV3 wmv9vcm.dll 9.0.1.369
ICM DivX® 6.8.4 Codec (1 Logical CPU) divx DivX.dll 6.8.4.1
ICM DivX® 6.8.4 YV12 Decoder yv12 DivX.dll 6.8.4.1
ICM ffdshow Video Codec FFDS
DMO WMVideo Advanced Decoder DMO WMVA, WVP2 wmvadvd.dll 11.0.5721.5145
DMO Mpeg4s Decoder DMO mp4s, MP4S, m4s2, M4S2 MP4SDECD.dll 11.0.5721.5145
DMO WMV Screen decoder DMO MSS1, MSS2 WMVSDECD.dll 11.0.5721.5145
DMO WMVideo Decoder DMO WMV1, WMV2, WMV3, WMVA, WVC1, WMVR, WMVP, WVP2 WMVDECOD.dll 11.0.5721.5145
DMO Mpeg43 Decoder DMO mp43, MP43 MP43DECD.dll 11.0.5721.5145
DMO Mpeg4 Decoder DMO MPG4, mpg4, mp42, MP42 MPG4DECD.dll 11.0.5721.5145
MPEG/DVD Filters
Type Name Binary Version
video ffdshow Video Decoder ffdshow.ax 1.0.5.2033
video GPL MPEG-1/2 Decoder GplMpgDec2.ax 0.1.1.0
video Nero Video Decoder NeVideo.ax 3.2.0.18
video Nero DVD Decoder NeVideo.ax 3.2.0.18
video Pinnacle MPEG 2 Decoder pcleMPEGBox.ax 5.0.216.0
video Pinnacle MPEG 2 Multiplexer pcleMPEGBox.ax 5.0.216.0
video Pinnacle MPEG 2 Decoder pcleMPEGBox.ax 5.0.216.0
video Pinnacle MPEG 2 Multiplexer pcleMPEGBox.ax 5.0.216.0
video Pinnacle MPEG 2 Splicer pcleMPEGBox.ax 5.0.216.0
video Pinnacle MPEG 2 Splicer pcleMPEGBox.ax 5.0.216.0
audio AC3Filter ac3filter.ax 1.0.1.0
audio ffdshow Audio Decoder ffdshow.ax 1.0.5.2033
audio Nero Digital Audio Decoder NeAudio.ax 3.2.0.18
audio Pinnacle Audio Codec PcleAudioCodec.ax 1.0.110.0
audio Pinnacle MPEG Layer-1/2 Audio Decoder pcleMPEGBox.ax 5.0.216.0
audio Pinnacle Audio Codec PcleAudioCodec.ax 1.0.110.0
audio Pinnacle MPEG Layer-1/2 Audio Decoder pcleMPEGBox.ax 5.0.216.0
audio Pinnacle MPEG 2 Splicer pcleMPEGBox.ax 5.0.216.0
audio Pinnacle MPEG 2 Splicer pcleMPEGBox.ax 5.0.216.0
Plug-ins
Type Name Binary Version
Background Nero Fast CD-Burning Plug-in NeroBurnPlugin.dll 1.2.0.1
Window Windows Audio Converter ACPlugIn.dll 5.1.2600.2180
Window Windows CD Label Maker CDLMPlugin.dll 5.1.2600.2180
Services
Name Key Binary Version
eMusic emusic
FaroLatino Music and Video FaroLatino_EN
Media Guide MediaGuide
MSN Music UK MSNMusicUK
Packard Bell Music Station PackardBell_Music_StationUk
PayPlay.FM Music Downloads PayPlay.FM
Tiscali.Music UK Tiscali_UK
VidZone VidZone
Content Partner
None Found

Quick time sound only for mp4

I just bought a refurbished IBook G4 (OS 10.4.6, Quick Time 7.0.4) For some .mp4 files, I get sound only (no video).
Are there any ideas on how to solve this problem?

I don't see a Movie Inspector Window, but I opened Movie Info, and the Format reads as follows:
AAC, Stereo (L, R), 44.100 kHz, H.264, 848 x 480, Millions

Please help i have a Quick time video problems

I am currently working on a mac and have created an
application that displays video. The format im using is quick time
and i have imported the video into director and placed it on the
main stage. When i test the project on the mac it works fine but
when i test the published file on a pc the quicktime file does not
display. I have created the application the published it for
windows using a mac, i then insert the cd rom onto a pc and
everything works but the quictime movie. I orinally thought that it
may have been a quictime version problem on the pc but when i play
the quick time file on its own using a pc it plays fine its just
when its on a cd it doesnt show up. Does anyone have any
suggestions is it the way im publishing it or the file type eq dcr
dxr dir. the file im using is a dxr does this help?

Digital video files are not really imported into a Director
movie. They are only linked. You need to carry the original .mov
files with your Director movie on the CD.

Quick time player problems

i have problem because plugin had error - the broken film icon appears and other problem - i did search for answers for a ? icon on quick time icon it did not fix my problem
i am sad because i can't use some sites that contained quick time
i already uninstalled and reinstalled - nothing happens
i have quick time player 7.13 - this is latest and i have flash player 9 and the settings is correct - why the quick player has problem
and also i have IE7
thanks
Message was edited by: rsd2010

edit - after changing the settings - here a question mark on quick time icon[IMG]http://img250.imageshack.us/img250/3076/untitled1sm3.th.jpg[/IMG]
any idea why this happens
Message was edited by: rsd2010

Quick Time sound

There seem to be quite a few posts re this, but not sure if there has been (or I understand) an easy solution? Have just lost sound on virtually all of my QuickTime movies (possibly since an upgrade?) Running QuickTime 7, and movies previously did have sound! New to Macs and QuickTime, not sure if buying Pro edition would help or not? Greatful for any advice that a not particularly computer literate person may find useful to rectify the problem!

well, excuuse me, I did a search through topics from the support page and this is what came up. Anyway, sounds like the same problem, regardless of OS.
So maybe that will be useful knowledge to someone.
Plus since it took 30min and countless times to get this stupid registration system to actually log me in after my account was created, I'm pretty frustrated!
And it wasn't easy even to find this "support" page.
Thanks for the support.

Face time sound problem on macbook

using face time on my mac the voice on my side going out goes mute and my computer seems to heat up. just to clarify the person(s) i call can hear me for a while and the they lose my voice and it is not because i hit the mute icon. anyone have the same problem?

Assuming you are running Lion or Mountain Lion, did you download the Windows Support software when you ran Bootcamp Assistant? Did you save the Windows Support software per the instructions you printed from within Bootcamp Assistant? Did you install the Windows Support Software from within Windows per the instructions in Bootcamp Assistant?
If you are running Snow Leopard the Windows Support Software is not downloaed it is on your Snow Leopard install disk.

Quick Time Pro - Problem Exporting AVI files to .mov

Hi all, Here is the problem that has been plaguing me and driving me crazy. hopefully somebody can help me with this.
I use pinnacle studio 8 to create the avi file, the resulting file size is 1.02GB. Everything works fine in this file audio and video
Next I use quicktime pro to convert the file to a .mov format and compress the video down. This is where the problem starts. when I try and export the avi to a .mov, the options screen doesn't allow me to select the audio, it says its not there. I can modify all the settings for the video, but it doesn't even recognize the audio.
It has been doing this for all of my avi videos that are over a gig. It also does this when I try and export an mpeg to a .mov
also if I do go ahead and export to a .mov file, it compresses the videos down to around 5 to 7mb, where as all my videos that are exported to .mov that do have sound are roughly 20+mb
Anybody know whats going on? I'm going nuts trying to figure this out.
Message was edited by: tlsolutions

Sounds like your AVI isn't really a two track file (audio and video) but rather a muxed MPEG-1 file.
QuickTime Pro can't extract audio from muxed file formats and that is why it shows no sound options during export.
MPEG Streamclip (free) can export MPEG-1 to QuickTime formats and extract the audio.

Quick time export problem with 29.97 fps

Hi Although Quicktime has an option of puting custome frame rate,I am facing problem exporting Quicktime mov files(H 264) with 29.97 fps.Can anyone plse help me out of this problem.Thanks

I have the same, or similar issues. Any effort to export 29.97 results in a movie with framerate of 30fps. Is this just a bug?
Version 7.6.2 (518)

HT3775 Quick time 7 does not run on mac x v10.7

Hello Quick Time,
The Problem that comes is:
The Document "Ishk.mp4" could not be opened.
A required codec isn't available.
To see if additional software is available that will
enable Quick Time to open the movie, click Tell Me More.
And if I try to do "Tell Me More", then nothing happens.
What should I do?
Thanks so much
Raj

Install Perian for quicktime to add more codec support.
Or use a better more general and more powerful player like vlc.

No Sound on iPhoto or Quick Time

I have moved to OS Yosemite and the following issue has occurred. My video clips on iPhoto run fine , but there is no sound with the video or ant volume slider on the video. I have used going back to Finder and playing the video back on Quick time, but the same issue exists i.e. the video plays fine, but no volume. I have also played the original file via Real Player and that plays fine with both the video, sound and the volume slider?
My camera is an Olympus SZ-31MR.
I would dearly like to play the clips via IPhoto please

I also have an Olympus SZ-31. Here's what's happening:
When I shoot videos and then take the SD card out of the camera and put it in my Mac, (videos are .MOV files) I can't get it to play. A message comes up on the computer saying Quick Time can't play the file and it may be damaged. JPEG pics come up fine. The videos play fine in the camera and also fine when I connect an HDMI cable to the camera and play them on a TV.
I have tried this on 2 different Macs - both have Mavericks - so it's not the computer. I have also tried 2 different SD cards and got the same result. I even tried reformatting the SD card and no change.
I can get the videos to play with Quick View or iMovie but in both cases the audio is missing.
I also checked the Olympus website to see if there was a firmware update and there isn't.
All of my other cameras, Canon, etc, work fine. I take out the SD card and put it in the computer, click on the video file I want to view and no problem. Quick Time opens the files and they play flawlessly.
I then tried an app I have called Smart Converter and it fixed the problem, but if I have to go through some kind of conversion process every time, that's ridiculous, plus you may lose image or audio quality in the conversion process. If I'm with a friend and want to give them the video, that doesn't work either. I should be able to just pop the SD card out of the camera, stick it in their Mac or even PC, load the file onto their computer and they have the video.
What's the problem? Thanks!

No sound in music video when play in itunes or quick time

My itunes software is up to date and I have quick time free edition. I have no problem playing my music files but when I play a music video either purchased from itunes store or imported from another source it HAS NO SOUND!!!. Technical Support from Apple haven't been able to resolve the issue, they keep telling me is the video format but it also happen with videos purchased from them.
PLEASE HELP ME!!

I had the same problem until I changed my Windows version to Vista. Javier

HT3775 how can i download the audio codec for quick time to hear the sound

hi, everyone i just jumped to mac from windows so i have couple of problems to sort out first and formost i like to ask that how and where can i download the audio codec for quick time player to hear the sound of the movie because whenever i download something as me for an audio codec after that if i wanted to uninstall anything where should i go to do that and finally just couple of days back i just bought new macbook pro so whenever i made i purchase to app store or itunes ask me for security questions as i am making first time purchase on this new make and the thing is i could remember my security answers so i cannot proceed so please help me out .

There is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox
If you prefer, you can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html

Quick time 7.4 coused me problem

Since I updated Quick time 7.4 except final cut pro 5.1.4 the other
softwares sound track; motion; live type ; dvd studio do not work
any more. When I open those softwares and try to save.. all of them unexpectedly quit. So How to resolve this problem now - what i have to do to use those
softwares properly.

It's difficult to go back to an earlier version of QuickTime; you may have to erase and install your OS, and then FCS over again.
If you have everything backed up, or a clone of your drive, though, you can revert back to what you had before you installed the update.

Quick Time sound problem

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