"Quick time version6.5.2 is installed, requires Quick time version 7.0.3"
My itunes wont run because it says "Quick time version6.5.2 is installed, itunes requires Quick time version 7.0.3 or above.............
then I tried to update my itunes but the Quicktimer player is failed to be install, and it shown error code: -3
I'm using WindowsXP, I found itunes & quicktimer icons exist on my desktop, but no respone when I click the quicktimer icon. I'm not sure if the quick work or not!?
Please help to solve this problem, my itunes run smoothy everytime, I don't know why this happen at all. Thanks for help~~~~~
looking forward to your respone!!!!!!
What has helped others with that same error is to install the QUICKTIME STANDALONE. Just go google it.
You may want to totally unintsall the old quicktime first.
Similar Messages
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I have a large number of tunes on my i-pod, which comes off of itunes. When I clicked on itunes today it said "Quick time version 6.5 is installed. Itunes requires Quick Time version 7.03. Please reinstall itunes. When I inserted the disk it asked me if I wanted to replace itunes? I do not want to lose all of my songs on itune - If I do this will I still have my songs? If not how do I get them back. I do have an itunes backup CD but it is not current with the recent songs put on my ipod. Would appreciate someone's help and advice. Please reply to [email protected]
I aslo tried the windows clean-up on majorgeek.com but that didnt help at all either
Walk us through what happened with CleanUp, Michelle. In particular, was there no entry for QuickTime in the list of programs in CleanUp? -
Quick Time Version 7.1.3 issues
When I try to open iTunes on my computer, a window pops up with the message "Quick Time version 7.0d0 is installed, iTunes requires Quick Time version 7.1.3 or later. Please re-install iTunes"
I went on the Quick Time portion of the Apple web page and tried downloading version 7.1.3, and at the very end it said something to the effect that I already had an updated version of Quick time on my computer.
Is this not the problem then? Do I just need to delete the whole iTunes program off my computer and re-install it from scratch? If I do that, all of my songs will be gone, right? I still have all of my songs on my iPod, so if I re-install the iTunes program, then re-connect my iPod to my computer after I do that, then will it transfer all of the songs back onto my computer?
help!
Dan
Dell Windows XP Pro Inspiron 6000
Dell Windows XP Pro Inspiron 6000Uninstalling iTunes does not remove the music from your computer.
Try going through the steps in this article...
http://docs.info.apple.com/article.html?artnum=93976
Specifically, follow the steps for removing the Quicktime files from the System32 folder in Windows, and also check the Windows Installer Cleanup Utility for Quicktime stuff. -
I'm not sure if the error message is related but smart friend was using my computer started deleting Quicktime & Safari and told me that they shouldn't be on my computer as they are not windows product & I can't use them on my laptop. With trepidation but acknowledging I don't know any of the stuff they were talking about, I allowed them to raid my laptop thinking it could be for the best. Now I'm not sure if it is related or not but depsite me having the most recent Itunes updates on both my Ipod 4TH GT, I am getting the following message everytime I connect my Ipod to the computer...and the timing would be about right too:
this ipod cannot be used because the required software is not installed. Run the Itunes installer to remove Itunes, then install the 64-bit version of Itunes.
If it helps I am running the 10.7.0.21 on the Sony Vaio & remember checking last week I do have the latest update on the Ipod but it is a different version from the Itunes on the laptop (which may be normal, I wouldn't know) but as I am away from home & Wifi I can't tell u the version on that though.
My problem is I cannot find an apple installer on the laptop to uninstall & I have searched Apple & Google for help and have seen others posts with the same issue but alot of the answers unfortunately I can't follow. I would greatly appreciate it if you can you answer any of these questions for me?
*Will add & remove totally uninstall Itunes so that I can reinstall?
*Will I lose my apps, music & data?
*If the apps, music & data is recoverable, how do I do that?
Sadly I can't find the installer & would love to add my new Mumford & Sons cd to my Ipod collection but don't know how to fix this. I love my Ipod & google but I have spent hours tryign updates, downloads, searches & feedback to Apple. A few months ago I had an Itunes billing problem & there was a webpage where you could email an apple support worker & rhe replied to my credit card problem within a day or 2 but I can't find that help for this problem..I couldn't express my graditude enough if you could help me with this, but thank you.dorygirl2009 wrote:
I'm not sure if the error message is related but smart friend was using my computer started deleting Quicktime & Safari and told me that they shouldn't be on my computer as they are not windows product & I can't use them on my laptop.
This "smart friend" really sounds like a collosal moron.
Follow the instructions here: http://support.apple.com/kb/HT1925 to remove and reinstall all Apple products on your computer.
Once you get everything working, the next time your "smart friend" wants to touch your computer, tell them firmly NOT A CHANCE IN ****!
None of your data (media, podcasts, apps) will be affected by removing and reinstalling iTunes. -
I have the latest 64-bit version of iTunes on Windows 7 Ultimate. Everything was fine until recently. Now when I connect my iPod Touch to the USB to sync with iTunes, I get the following message: "This iPod cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes" I have removed, repaired, and installed the 64-bit version numerous times as well as disabled all antivirus / adware utilities. Same message appears when I plug in my iPod. Any help would be greatly appreciated.
Did you try removing and reinstalling all the Apple software using these instructions:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7 -
Hi. How come iTunes keeps saying:"this iPod can not be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64 bit version of iTunes?" Wth...i am using the 64 bit version of itunes. Why does it keep saying that? Will someone Help me please!? This is is getting frustrating. I already had done a full removal of everything! I even removed and deleted my library...then had to put all 500 songs back on one by one. So, i don't have to remove everything again, just to get my ipod to work on here. You, know before the itunes update, my ipod and itunes were working just fine.
wow, that was a quick reply. lol. but i have removed everything. I wasn't even able to get iTunes on my computer for a little while. i kept getting errors on that. Now it's saying that the required software isn't installed. Hmm, could it be referring to Apple Mobile Device Support? That is supposed to be installed with when iTunes gets installed right? I only ask, because that didn't get installed with the itunes setup.
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I have a new iPod Touch 5th gen. My computer works on Windows 7. Latest ITunes gives me this message: "this ipod can't be used because the required software is not installed. Run the iTunes installer to remove iTunes then install the 64 bit version of iTunes." I have already removed and reinstalled a couple of times--making sure to remove all the related applications as well--Bonjour, Apple Software update, Apple Application Support. Help!
(apologies for barging in, lllass.)
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, does your device connect without that message now? -
Windows 10 Error code: 0x80070570 at 68% "windows cannot install required files"
Trying to do a clean install from a USB flash drive and DVD. Same error each time at same location. (68%) I have removed all USB devices, Ran chkdsk and updated firmware on SSD.
Asus Sabertooth P67 BIOS 3602
i7-2600k 3.4GHz
24GB ram DDR3
500G SSD OCZ Vortex Sata 3
"Windows cannot install required files. The file may be corrupt or missing. Make Sure all files required for installation are available, and restart the installation.
Error code: 0x80070570"Hi Covered,
Glad that you have resolved this issue.
Have a nice day!
Regards,
Alex Zhao
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected] -
When I plug in my iphone 4S to my 64-bit computer a error box comes up in my 64-bit itunes that reads (This iphone cannot be used because the required software is not installed. Run the Itunes installer to remove itunes, than install the 64-bit version of itines.) This just started a few weeks ago. I've done a system restore on my computer, deleated and reinstalled the 64-bit itunes several times, did a registery clean, rebooted. Nothing seems to work it will not pick up my phone.
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.) -
question: Trying to install Adobe Premiere elements 12. When it gets to "Installing required Shared Technologies" stage it gives errror "Setup has detected that Adobe Bridge CS5 (Bridge.exe) is currently in use. Please close all running exe(s). Nothing is running when trying to install this, have been through this process several times. Found undertroubleshooting to delete files PDAppFlex.swf and PDAppFlex-app.xml and have done that as well. Any help will be greatly appreciated
Try Error "Installation cannot continue until... Adobe Bridge is closed" | Installation | CS5
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I installed Lion OS X and Logic Pro won't run. I downloaded the 9.1.5 update: "An Eligible Logic Pro Version Was Not Found in the Applications Folder. This Update require Logic Pro Version 9.0 or higher". I have Logic Pro Version 9.1.1 installed.
I even pulled the dmg file into the Logic Studio folder in my applications directory and it still does not recognize it. What do I do now?Niel: Thanks.
For others benefit, here is what happened.
I had installed Logic Studio 9.1 some time ago.......not knowing what all the programs were nor what they did, I created a "Logic Studio" subfolder in my applications folder and put all Logic Studio programs into it so I'd know where they were and could review each at my leisure over time.
My assumption now is that when the updater looks for the Logic Pro program, it looks only in the applications folder. It seems lame that it would not also look in the subfolders of the applications folder, but that apparently IS the way it works. Because my Logic Pro program was located in the "Logic Studio" subfolder, the updater just didn't see it..hence the error message I received when I tried to update.
Solution: I moved all the Logic Studio programs out of the subfolder and now they reside in the applications folder. Ran the 9.1.5 updater and it worked like a charm. -
im trying to sync music from itunes to my iphone from the computer and everytime i go to plug it in a box comes up and says 'itunes requires a new version of apple mobile device support. please unistall both apple mobile device support and intunes. then install itunes again' i have tried installing itunes many times but this keeps popping up. i dont know what i need to do or what im doing wrong??
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.) -
I have just installed the new version of itune (11.1) and it keeps coming up with this message. "itunes requires a newer version of apple mobile device support. Please uninstall both apple mobile device support and itunes and then reinstall itunes." I have done this step 3 times, while following the support steps on how to fully remove all itunes and related programs. I keep getting the same issue.
Also, my computer recognizes my phone but itunes wont. When I try to do a driver update according to the support page it keeps telling me that "The folder specified doesn't contain a compatible software driver for your device. If the folder contains a driver, make sure it is designed to work with windows x64- based systems." On the support page it also suggests trying an alternate folder (program files(x86)/common files/ apple/ mobile device software/ drivers) That doesn't work either.
I am getting extremely frustrated.... Can someone PLEASE help!!!!
I also just upgraded my phone from and iphone4 to an iphone 5c.many thanks. That's also useful to know.
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe, and select "Extract to iTunesSetup". WinRAR will expand the contents of the file into a folder called "iTunesSetup".
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, does an iTunes install go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.) -
Installing ESX 2.5.5 - does install require licenses to allow power on of vms?
Installing ESX 2.5.5 - does install require licenses to allow power on of vms?
I am part of a DR exercise for ESX 2.5 installation. Question is whether ESX 2.5 requires serial numbers on install to allow power on of virtual machines?
Or does it allow time period where vms power on for trial period?
The ESX 2.5 admin doc says it must have licenses in order to power on vms.
Can the serial numbers of production ESX 2.5 be used for DR exercise, or is the serial tied to hardware. (I think it could be used.)
All points will be awarded.
ThxsVMware even in the early days provided a 60 day evaluation license - this applies ESX 2.x and VC 1.x - the same limitations that apply today apply to the ESX 2.x once the eval period runs out - you will not be able to power on VMs -
the licenses are not tied to the hardware.-
If you find this or any other answer useful please consider awarding points by marking the answer correct or helpful -
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You don't need to download and install anything.
You already have the most up to date version of AirPort Utility on your Mac.
Click on the Finder (that smiley face icon on the on at the lower left of the screen)
Open Applications
Open Utilities
Look for AirPort Utility
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