Quicken for Mac is not supported by Quicken Canada or Quicken US

Question

I had an issue with download my ING Direct transactions into Quicken 07 Mac. When I contacted quicken.com support they asked to contact quicken.ca support. Below is what I received from quicken.ca when I submitted my issue to them:
"I would like to inform you that we no longer supports Mac version in Canada because of the following reasons. If you want support for your existing version then please contact www.quicken.com
Why does Intuit not offer a Canadian Mac product?
Intuit always wants to provide our customers with the best possible end-to-end experience with our products and services. We do not feel that the US Quicken for Mac product will deliver this experience for Canadian users.
Can I use the US version of the product?
There is a US version of Quicken for Mac; however, it does not offer a full feature set to Canadian customers. This product is also experiencing some issues with downloading stock quotes. This is why we recommend our customers use a Canadian version of Quicken for the best product and experience.
Will the windows version of Quicken work on a Mac running XP, Vista or through an emulator?
We have not tested Quicken on the new Mac platform yet so we aren’t sure. We do offer a 60 day money back guarantee if you are not satisfied with the product or it doesn’t work on your system.
Why did you recommend the US product in the first place?
Although there are workarounds and modifications that can be made to the US product so it can work for most users in Canada, we found over time that the experience for our customers was not as good as it is for users of Canadian Windows-based users.
What issues might a Canadian user face using a product geared for the US Market?
· Quicken for Mac is a US product that hasn’t been specifically developed for use in Canada
· Quicken for Mac does not have the ability to print Canadian cheques based on the new standard from the CPA.
· Quicken for Mac’s sales tax functionality is not as flexible as CDN versions of Quicken. Can be more cumbersome than time saving.
· Customers who deal in multiple currencies will not be able to do so in the US Mac version.
· Customers who track their investments in the Mac version are not able to use average cost basis, as required by CCRA
Kavita D
Quicken Product Support
Intuit Canada

Answer 1

Thank you for the information. I currently use Quicken 2002 for Mac and am pretty satisfied with the tracking of personal data. Now I am planning to upgrade to a new iMac and wondering if my Quicken will run on the new machine. I would readily consider buying a new version of Quicken but as you have pointed out, Intuit Canada no longer produces a version for the Mac. Dang!
I'm not sure if a U.S. version would be able to import my data and allow me to carry on. I just want to be able to track bank deposits and chequing, credit cards and loans. I also need to be able to generate transaction reports - Quicken has been excellent for this feature. Downloading of bank account data for reconciliation is nice but not absolutely necessary for me. If anyone knows of an application that I could use in place of Quicken and could import all my old Quicken data, I would like to hear about it.
Paco