Quicktime 10 loses interface and file option "close"

I am using osx 10.6.8 on a Macpro, I have Quicktime 7.6.6 Pro installed and this works fine but the built in Quicktime 10.128 has suddenly lost its interface, i.e. it no longer has the Black bar at the top with the Red, Green and Yellow buttons, and the File menu option "Close" is greyed out.
I thought that running the 10.6.8 Combo again would help but the Mac refuses to let me, I ran the 10.6.8 Supplemental Updater but this has not changed anything.
My only "event of import" recently is that a drive has some quicktime files that have been corrupted for some reason, I've gone through this drive and deleted the files, again with no change.
Does anyone have any idea why this has happened?

Replying myself - if anyone else uses devices like Onyx, Tinkertool and so on, to change or micro-manage Preferences then this is a good warning! I hade asked Tinkertool to no longer show the surrounding interface of QT 100 movie windows; what I didn't realise was that this includes the Red, Yellow and Green buttons from never EVER being visible, AND, the Close option in the File Menu is greyed out. Plus, Command + W will not close the window, so, you can only close a movie by Quitting Quicktime!
Lesson learnt.

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In logic X I am trying to normalize but the track and file option in the edit window is not there at all just the drop down for pointer eraser etc. Any ideas? Thanks!..

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Total life saver. Thank you

I have a page with multiple quicktime players on it, and want to close all other players when any of the players is started.

I have a page with multiple quicktime players on it, and want to close all other players when any of the players is started.
<div id="mp3-player" style="display:none;height:15px !important;float:left;margin:0px 0 15px 0px; width:270px !important;">
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One key point.
1. Migration within the same forest ; we can say operation is cut & paste (Source account wil be not present)
2. Migration between the forest ; we can say operation is copy & paste ( Source account will be present)
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ADMT Series – 1. Preparing Active Directory
ADMT Series – 2. Preparing the ADMT Machine
ADMT Series – 3. SID History
ADMT Series – 4. Password Export Server
ADMT Series – 5. Machine Preparation
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Regards,
Biswajit
MCTS, MCP 2003,MCSA 2003, MCSA:M 2003, CCNA, Enterprise Admin, ITIL F 2011
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How do I specify folder and file options for memory cards in LR4?

Hello!
I have read the sections Set import and file-handling preferences and Specify Auto Import settings in the manual. But they don't seem to answer my question. The other stuff that's written about importing files in Lightroom seem to only cover the import of photos to the Lightroom catalog, which is not my primary concern, although I do want them imported to the catalog as well. But before the photos can go to the Lightroom catalog they need to be improted, in other words copied over from the memory card to the local disk drive. Simply put, all I want is for Lightroom to take over the responsibility from Canon EOS Utility and behave the same way when importing/copying files to the local disk drive. How do I set up Lightroom to do just that?
I just want this type of folder and file structure:
J:\2010_08_02\IMG_0037.JPG
J:\2010_08_02\IMG_0039.JPG
J:\2010_08_22\IMG_0372.CR2
J:\2010_08_22\IMG_0372.JPG
J:\2010_11_29\IMG_1405.CR2
J:\2010_11_29\IMG_1405.JPG
J:\2011_06_17\IMG_2887.CR2
J:\2011_06_17\IMG_2887.JPG
... etc!
1. First things first, where the heck do I specify the destination folder for new photos?
There is an option titled Show import dialog when a memory card is detected under the General tab in Preferences, but there is no folder destination option associated with this.
2. How do I tell Lightroom to leave original file names as they are (i.e. IMG_2887.CR2) and place them in a new sub-folder (i.e. 2011_06_17) of the destination folder (J:\) named after the capture date of the photo (July 17, 2011)?
There are a few options under the File Handling tab in the Preferences, but they don't seem to concern the importation of files to the local disk drive.
3. This maybe should have been the first question really; is Lightroom capable of importing files from the camera or a card reader to the local disk drive at all?
I sure would expect it to be able to do that, but from the looks of it I am not too confident about that.
For starters I would like it to just copy my photo files, either directly from camera or from a card reader to a destination folder of my choice, in the same fashion that Canon EOS Utility does it. I don't wat to just import the files to the Lightroom catalog and start working with the files directly from camera or memory card. Hell no! It's not an external disk drive for God's sake!
Please advise!

I'm not sure how it is now, but there used to be a dedicated "photo downloader" in Adobe Photoshop Elements at least up to version 6. Is this still part of Photoshop Elements? Or is it just available in Adobe Bridge? I don't remember though if it only imported files to the local disk drive or if it also added them to the library/catalog.
I've tested Downloader Pro and Lightroom 4 now for importing the photos to local disk drive. I also tested one application called Cam2PC Image Downloader.
The latter is actually called Cam2PC Image Browser and as its name suggests it's a software for browsing and doing basic changes to the photos, an image organizer. But it has a dedicated downlaoder called Cam2PC Image Downloader that can be very useful for importing photos. It comes either as a payed version or a freeware version.
I also tested one called Smart Photo Import. This one could be a good alternative to Downloader Pro, but I think it still needs many improvements, and it lacks a lot of the functionality of Downloader Pro. But to be fair, this does cost half as much as Downloader Pro (13 EUR or 17 USD compared to 30 USD).
I am most impressed by Downloader Pro. It has everything I could ask for really. But I was most impressed by its speed. I've done a simple speed test to see which one is faster and here are the results.
Downloader Pro
324 files (162 JPG & 162 CR2)
Max speed: 21,25 MB/s
Time: 02:58.6
Lightroom 4
Set to render "Standard" previews
324 files (162 JPG & 162 CR2)
Max speed: N/A
Time: 03:41.7
Compared to Downloader Pro: 78% done at 02:58.6
Rendering time: 04:35.5
Total: 08:16.12
Cam2PC Image Downloader
324 files (162 JPG & 162 CR2)
Max speed: N/A
Time: 03:30.6
The max speed is the maximum transfer speed that ever occured during the transfer, and this is not something that the application is showing on it's own, it's the highest speed that I have seen with my own eyes. Unfortunately the other applications had no way of showing the speed, only Downloader Pro could show the speed. That's why it says N/A (as in not available).
As you can see Downloader Pro did the same job in shortest amount of time. Note that I could be transfering 2 or 3 cards worth of photos for the time it takes Lightroom to transfer just one.
The memory card was full when I started the test. It was a 4 GB Sandisk Ultra 30 MB/s card. The card reader was a Lexar USB 3.0 Professional. Although it was connected to a USB 2.0 port on Intel chipset motherboard (Intel X38, ICH9R). The destination folder was set to Desktop\(name of the application) on a Seagate 500 GB SATA (ST3500320AS) disk. All done on a Windows Vista PC with SP2.
One way to make Lightroom do this job more quickly is to choose "minimum" as previews rendering option. This way it doesn't spend as much time rendering the photos after being copied to the disk drive. Now, I have not tested this but I believe that Lightroom can start a second import of a second memory card whilst the first one is being copied. I'm not sure how it would affect the speed though, and you would need two card readers for this.
I wish I could skip rendering previews alltogether. I like to leave adding photos to the catalog and rendering previews for the last step. This is because it takes so long time and I like to use 1:1 previews, so I like leaving Lightroom to do this job in the morning or over the night.
I have learned to use prests now in the import dialog of Lightroom. So now it should not be a problem if I always want to copy new photos to the same location. If this location is changed I can recall it simply by choosing my preset. This is very handy.
All in all, Lightroom is very good at importing photos from camera or from a memory card reader to the local disk drive. But it's now my preferred way of importing photos to the computer. Which is why I have decided to purchase Downloader Pro. Thanks all for your help. I appreciate it!

I have been working on a file in pages which I cannot open now. Every time I select it "an error occurred and pages must close" appears. Files sharing in itunes doesn't work either. Any suggestions?? THANK YOU

I have been working on a file in pages which I cannot open now. Every time I select it "an error occurred and pages must close" appears and pages shuts down. I have tried to duplicate the document but cannot open the copy either. I am unable to email, share via iwork, itunes, idisk or WebDAV all of these options just close pages down. Does anyone have any ideas......Thank you

And you are quite persistent, Menu Boy, in offering pernickety and pointless prattle, in response to a "support page" on iPad's buggy Pages App.
Let's summarise, for those reviewing this threadless thread for app support..
Mobile pages works reliably for simple docs, especially creating letters and Menus for Microsoft's Kindy canteen (even on special days with nice big pictures).
When importing more complex docs and/or working with larger creations, it is prone to randomly corrupting files upon re-opening, along similar lines as Word (running on a PC).
So, Menu Boy, do they let you sneak into classes every now and then? What is the secret to their training? "Say after me, if any I.T. product works just some of the time, that's a job well done, and if something randomly stops working, we call that the user's fault... And if they complain, we call them names."

QuickTime Player has encountered a problem and needs to close. [error]

*Error message:*
QuickTime Player has encountered a problem and needs to close. We are sorry for the inconvenience.
*Error signature:*
EventType : BEX P1 : QuickTimePlayer.exe P2 : 7.60.92.0
P3 : 496279cc P4 : QuickTimePlayer.exe P5 : 7.60.92.0 P6 : 496279cc
P7 : 0000130d P8 : c0000409 P9 : 00000000
*Error report content:*
C:\DOCUME~1\MyUserID\LOCALS~1\Temp\WER1cc6.dir00\QuickTimePlayer.exe.mdmp
C:\DOCUME~1\MyUserID\LOCALS~1\Temp\WER1cc6.dir00\appcompat.txt
This problem is same as reported here and hasn't been solved:
http://discussions.apple.com/thread.jspa?threadID=1370493&tstart=1397
I have seen this problem appearing on Windows 2000, XP SP2 and XP SP3 with all QuickTime 7 versions (can't tell about iTunes since I don't use it), it didn't bother me because I have no use for QT/MOV myself.
but.
I have just installed your latest QT Player 7.60.92 and it craps out with the same error whenever I want to open .mov files.
And I have downloaded few trailers ranging from small resolution up to highest "HD" resolution from your own Apple website to make sure it is not some encoding compatibility issue.
I know it is a bug in QT Player itself, so don't tell me please that "my QT got fragmented" or such BS (like the replies suggested in the other thread) or ask about any QT alternative corrupting "official" QT Player since I have no such thing. I am trying to make it work on my mother's computer with freshly installed WinXP (prior updated up to latest patches), machine has standard 32bit intel single core CPU (2.8GHz, 2GB of RDRAM).
I am really sorry I bought her camera that take those stupid .mov QT videos.
Apple folks, what's the catch?
With every crash it creates in user temp directory files like:
QuickTimePlayer (2009-03-15 16.06.49).dmp
+ folder like WERf743.dir00 with files inside:
appcompat.txt
manifest.txt
QuickTimePlayer.exe.hdmp
QuickTimePlayer.exe.mdmp
appcompat:
Well, too big to post here (~190kB of text) and anyways it just lists files/versions from what I've seen, so its probably irrevelant
manifest:
Server=watson.microsoft.com
UI LCID=1033
Flags=1674066
Brand=WINDOWS
TitleName=QuickTime Player
DigPidRegPath=HKLM\Software\Microsoft\Windows NT\CurrentVersion\DigitalProductId
ErrorText=If you were in the middle of something, the information you were working on might be lost.
Stage1URL=
Stage1URL=/StageOne/Generic/BEX/QuickTimePlayerexe/7_60_92_0/496279cc/QuickTimePlayer_exe/7_60_920/496279cc/0000130d/c0000409/00000000.htm
Stage2URL=
Stage2URL=/dw/GenericTwo.ASP?EventType=BEX&P1=QuickTimePlayer.exe&P2=7.60.92.0&P 3=496279cc&P4=QuickTimePlayer.exe&P5=7.60.92.0&P6=496279cc&P7=0000130d&P8=c00004 09&P9=00000000
DataFiles=C:\DOCUME~1\My-User-ID-here\LOCALS~1\Temp\WERf743.dir00\QuickTimePlaye r.exe.mdmp|C:\DOCUME~1\My-User-ID-here\LOCALS~1\Temp\WERf743.dir00\appcompat.txt
Heap=C:\DOCUME~1\My-User-ID-here\LOCALS~1\Temp\WERf743.dir00\QuickTimePlayer.exe .hdmp
ErrorSubPath=Generic\BEX\QuickTimePlayer.exe\7.60.92.0\496279cc\QuickTimePlayer. exe\7.60.92.0\496279cc\0000130d\c0000409\00000000
DirectoryDelete=C:\DOCUME~1\My-User-ID-here\LOCALS~1\Temp\WERf743.dir00
/edit
Yes, same as in the other thread from year ago, the QT/.mov files play fine in the browsers (I have just check on IE7, Firefox, K-Meleon).
Message was edited by: -888-

Look, I had it running _few times_ too until it crapped out and gives the error since (on my own other computers - which I don't care since I have no use for any QT/.mov myself, but I repeat from post 1: I need it working on my Mother's comp).
And talking about 'bad drivers' - yes, I know that the drivers are sometimes at fault and bad drivers can make entire windoze pc unstable or crash; but how can you suggest this as a cause in this case when I'm telling you that the same error appears on completely different machines? And wouldn't this error appear from begining, from very first use of QT Player if it were bad drivers? Sure it would if it was faulty driver, but since it didn't that's not the case obviously.
Another pointer that it is NOT drivers related problem is that all other audio-video programs work fine, without errors and problem-free on the same machines, including playback of some of the .mov files with Media Player Classic or VLC - while they crap out with QT Player. If it was any of the drivers for audio or video, directx acceleration, etc - the faulty driver(s) should and would affect other programs as well. Yet all of them work fine and as I said - some even play QT files too (the ones capable of).
/edit:
Just to test it I "caved in" and I have installed entire iTunes 8.0 garbage (as suggested by foobula earlier) since I couldn't get just QTPlayer part of it to install separately, and what do you know:
LO & BEHOLD! same .mov files play fine with QT7, no errors, no problem! (I have opened/closed same .mov files many times).
Then I uninstalled iTunes and all of its junk,
removed any traces of it (because it left out - in a Microsft style - plenty of garbage in registry, user appdata folder etc),
rebooted,
installed the "standalone" QT Player 7.60
and hello Apple my darling! - same error is back after just 2 playbacks of very same .mov files!
(I used Apple's own .mov trailers for testing just to make sure I have "right" quicktime files:
http://movies.apple.com/movies/weinstein/inglouriousbasterds/inglouriousbasterds -tlr2_1080p.mov
and
http://movies.apple.com/movies/weinstein/inglouriousbasterds/inglouriousbasterds -tlr2_480p.mov
- and I repeat: both played once each fine (haven't play till the end though, but I'm sure that doesn't matter since the problem appears from the start)
What better proof you need that the problem is only with QT Player in a "standalone edition" (or whatever Apple calls it) and not with any drivers etc?
As previously, both play fine when links opened in a browsers (so the QuickTime whatever-components responsible for audio and video rendering WORK FINE and its not any "bad drivers" problems, it is just QT Player application's problem)
Again: (I hate to repeat myself)
*I don't want any itunes or other junk,*
*I just want .mov files to open with quicktime player - no more or less.*
Message was edited by: -888-

Ipod Nano 5th GenerationWindows xp. My nano no longer opens automatically with file options menu. Trying to import priceless videos of my daughter from ipod to computer so I run it and get these results: My computer/ipod/dcim/000apple and 75 IMG.DAT

Nano 5th GenerationWindows xp.
My nano no longer opens automatically with file options menu when I connect it to my lap top. Trying to import priceless videos of my daughter from ipod to computer, However, when I run it I get these results: I click onto My computer/ipod/dcim/000apple and 75 IMG.DAT files come up. Now I am almost sure those files shouldnt be on there. If my memory serves me corrrectly the dcim folder is where one should be able to find video recording made with their iopd?If there is a way to import these videos without having to reset my ipod and lose precious videos please please let me know? HELLLLLLP

Try: http://discussions.apple.com/thread.jspa?threadID=743515&tstart=15

Itunes and quicktime unable to play music files

I have an Apple Mac mini (Intel Core Duo - 1.66GHz, 1.25 GB RAM) that I just upgraded to Snow Leopard.
After upgrading, itunes (newest version) won't play any audio files (aac, mpg, aiff). Neither will the new version of quicktime (x).
The older version of quicktime (7) will play the files, as will VLC.
Is this a bug, or was I not supposed to install Snow Leopard on a machine this old?
Has anyone else run into this type of problem?

As M has noted, the more info that is presented in the question the quicker you will get a constructive answer. No one can read anothers mind. It is an art to write what ones thought are.
I will assume that you mean "default" as being your internal speakers. To change your sound output - assuming that is your question - go to System prefs and select SOUND. If there are any other sound output options then it would be listed and you can make your selection of speakers.
MJ

Insert a directory path and file name option

I built a program that runs three tasks when a voltage triggers the data acquisition. I would like now to insert an option/control for two issues: selection of the directory where the data will be saved, and selection of the file name. How can I do this such that after I press 'start' I should be asked which is the directory where I want the data to be saved and then what is the file name?
Another option would be the following: After I press 'Start' I will have a control where I can write or browse for the folder where I want to save the data; then I have another controller where I write the new file name. So in this case I should not be prompted except the case when I am trying to use the same file name.
Where should I con
nect this new subvi in my loop - before the tasksand before the trigger, or after the tasks and before the trigger?
Thank you.

Programming with LabVIEW might be fun but it is quite time consuming�
OK, here is what I want to do.
I have to monitor a machining process. I have to record cutting forces, power consumed, vibrations, and temperature. From each of these sensors I get a voltage as output and I used �Measurement and automation� and NI-DAQmx to program my tasks (I have LabVIEW Express running in Windows XP).
The triggering of DAQ is generated by the input of a 4.5V DC when the CNC program starts; the stop occurs when CNC program ends and the output voltage becomes 0V. I have finished all the connections and now I have to build the vi.
The �small picture� could be described this way:
I want to record the parameters and save them in files that I could process later using specific vi.
The �big picture� would be the following:
I would like to build a stand alone program that will do the following: when I run the program [ i. e. double-click the shortcut (or the file)] a panel should come up in the center of the screen � in this panel I would like to be able to select what process am I going to investigate: grinding, turning, milling, drilling, tapping etc.
Once I selected what process I am going to investigate, the front panel of a vi should come up � In this panel I should be able to select what parameters I am going to record: forces, power, vibrations, and temperature. On the front panel I should be able to see the waveform of the acquired data. A start/stop button and a led green/red for each parameter should show me the status of the acquisition (green is on, red is off). The start/stop button should allow me to �manually� start or stop the program at any time. Additionally, on the front panel I should also have icons with a choice for directory (folder) path, file name, and comments regarding the experiment. The date and time should be recorded in the file that is saved. There should be an option (check box or selection icon) for saving the data in binary or ASCII format.
Similar to any program, the front panel should have a toolbar containing File, Operate and Help options. The File option should contain �Clear graphs�, �Setup DAQ� and �Exit� and the Operate option should contain: Use digital alarm, Use digital trigger, and Write data to disk with the option to be selected or deselected. The main front panel should close when I select File -> Exit.
The File -> Setup DAQ selection should bring up another front panel in which I should be able to see the acquisition control panel (device, channels to get, buffer size, units � English or metric) and the calibration factors (for the tasks, including triggering voltage) including sampling rate.
Well, that�s almost all. I understand I cannot do this all at once. Unfortunately, I have a very close due date in getting the system up and ready. I am hoping that I could get some help setting up a simple program and I could develop the rest step by step later...
Can anybody help me with this program? I have attached a first attempt that would allow automatic triggering and stopping as well as displaying of forces, power and acceleration.
Thank you in advance.
Radu
Attachments:
Acq_Graph_Voltage-Int_Clk-Dig_Start_Ref_TRIAL1.vi ‏201 KB

I have a new MacBook ProI have a new MacBook Pro. When I try to edit a Word document in any way I get a screen that says Word has encountered a problem and needs to close; that I may lose the info. I was working on and I can't recover my work. Help?

After decades, I finally gave up on Microsoft and bought a MacBook Pro. However, for work, I still have to use Microsoft. When I try to edit a Word Document in any way a screen pops up saying Microsoft Word has encountered a problem and needs to close; gives me an option to recover my work and restart Word; when I click that option Word restarts but I alway lose my work. This just started; before it was working fine. Help?

This is a Microsoft problem. Contact them for assistance: http://support.microsoft.com/kb/295539
mitch86 wrote:
... However, for work, I still have to use Microsoft.
Are you certain about that? There are many alternatives to Office today. Consider
LibreOffice (donation-supported)
NeoOffice ($10 but older version is free)
OpenOffice (completely free)
In addition to the above I also recommend Apple's Pages ($19.99). All of these options allow you to open, edit, and save Word-formatted documents and spreadsheets. I use OpenOffice and Pages and have been completely Microsoft - free for over a year now. Life is better without Microsoft.

ITunes has encountered a problem and needs to close when adding movie files

So.. I haven't done anything recently with installing any new versions of itunes or anything of the such. Just one day whenever I tried to add .mp4 files (videos) on my ipod using Itunes, it crashes with the error message "iTunes has encountered a problem and needs to close." and it closes the application. I can add music files just fine.
anyone else having this issue? If so, can you let me know what you have done to fix this problem?
Also, I got fed up today and decided to uninstall Itunes and Quicktime and then downloaded the most recent off Apple's site and that still didn't work.
Please help....
Ipod Video 80GB Windows XP

One other thing.. all the movies that I currently have in Itunes that once worked no longer work either. It crashes when I attempt to play them as well in Itunes.

Since the last update my Numbers app in IOS, iPad3 and iphone5 will not open. It works fine on my macbook pro. It starts but before I can open a file it closes.

Since the last update my Numbers app will not load in either my iPad3 or my iPhone5. It works fine on my MacBook Pro. The app starts but before I can open a file it closes. Is this a common problem and do you know hwo to solve it?

Hi Michael,
If you've already restarted both your iOS devices after the update and Numbers for iOS still won't load, you might try clearing the documents temporarily out of iCloud, opening the apps, closing them, and then placing the documents back in iCloud.
To do this, in Finder on your Mac, hold down the option key and then Go > Library > Mobile Documents > com~apple~Numbers. Move the documents there out to the Desktop or other location of your choosing. Then give iCloud time to sync. Then try opening Numbers on iPad and on the iPhone. If they open, then close them, and move the documents back into Library > Mobile Documents > com~apple~Numbers and let iCloud sync again.
That sometimes clears up the problem.
SG

BPM with 2 JDBC outbound interfaces and one inbound file interface

Hi,
I have a scenario where data is coming from different databases into XI and after processing the data it creates a file at the target side. Some calculations are to be done in the middleware and the result will be sent through a file.
My question is
1. BPM will be used in this scenario?
2. There will 2 outbound interfaces(one for each database access), 2 abstract interfaces and one inbound interface(file). Please correct me if I am wrong.
3. I have to multiply the value of field from one database to a particular value in another database and get the final result. For e.g exchange rate from one database is multiplied to Transaction currency in another database and get the group currency value in the output. Can anyone give the sequence of steps in the intergration process for this scenario as I am new to BPM.
Thanks,
Aparna

Thanks a lot Liang and madhusudana for your responses.
Since I can use JDBC lookup for this in my nornal scenario I think no need for BPM.
I have created the advanced UDF for JDBC lookup code. Below is the code.
String Query = " ";
Channel channel = null;
DataBaseAccessor accessor = null;
DataBaseResult resultSet = null;
MappingTrace importanttrace;
importanttrace = container.getTrace();
// Build the Query String
Query = "Select home_cur_code FROM gltrxcp WHERE company_code = '" + a[0] + "' ";
try{
//Determine a channel, as created in the Configuration
channel = LookupService.getChannel("BS_JDBC_send","cc_JDBClookup_rec");
//Get a system accessor for the channel. As the call is being made to an DB, an DatabaseAccessor is obtained.
accessor = LookupService.getDataBaseAccessor(channel);
//Execute Query and get the values in resultset
resultSet = accessor.execute(Query);
importanttrace.addWarning("resultset" + resultSet );
for(Iterator rows = resultSet.getRows();rows.hasNext();){
Map rowMap = (Map)rows.next();
result.addValue((String)rowMap.get("HOME_CUR_CODE"));
importanttrace.addWarning("result" + result );
catch(Exception ex){
result.addValue(ex.getMessage());
finally{
try{
if (accessor!=null) accessor.close();
catch(Exception e){
result.addValue(e.getMessage());
But I am not getting the desired result. I am getting result as 'Null'.
Can you please help in resolving this issue. I have also used trace for find out where it is passing Null and found that 'result' is coming null. Do i also need to parse it before passing it to 'result'?
Can anyone send sample code for JDBC lookup.

I lose my theme when I close FF and get the Default when opn FF again.

I am using FF 3.6.17 and when I close my FF browser I lose my current theme. When I open FF again later, it displays the Default theme???? It started when I tried FF4 and wouldn't run on my system, so I when back to 3.6.17????
Dell GX-280
1GB Mem

It is possible that Firefox isn't closing properly
See:
*"Hang at exit": http://kb.mozillazine.org/Firefox_hangs
*"Firefox hangs when you quit it": https://support.mozilla.org/kb/Firefox+hangs
Use "Firefox/File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") to close Firefox if you are currently doing that by clicking the close X on the title bar.

QuickTime crashes at startup and on File Types tab

I have a client who has been trying to install iTunes on Windows XP SP3 32-bit. The iTunes installation would fail every time towards the end and rollback. I tracked down Quicktime as the culprit. Quicktime would crash whenever I tried to launch the player. When I tried to uninstall the Quicktime already on the system, that uninstall would fail as well. I used the Windows Installer cleanup tool to remove QuickTime and followed instructions here for removing the leftover QT files from the Program Files and Windows System folders.
I was able to install the latest version of QT, but it then had the same issues, crash when bringing up the player and unable to uninstall again. I then used Revo Uninstaller which was able to remove QT and all the files and file associations. After that thorough cleanup, I installed QT again, but with the same results. I did notice a few things.
I can bring up the QT control panel and switch to any of the tabs except "File Types". It crashes when I try to select that tab. The last time I did the install at the final dialog of the installtion it has a button to allow you to set the file types. When I pushed that button, the installtion did not crash, but you could hear the computer's HD working very hard and nothing ever happened even after 7-8 minutes. I was able to click the finish button on the installation and the install finished, but I was left with the same crashing problem and inability to uninstall.
The computer is clean of any malware and spyware and I've tried disabling the AV temporarily while doing these installs/uninstalls, but that's no help.
He really wants to get iTunes installed but we can't get past this QT issue.

many thanks.
I think we'd better see if some other application (other than QuickTime itself) has dropped old QuickTime componentry in the system files on the PC. (If there's a version mismatch between the old componentry and the "QuickTime proper" componentry, that can create similar-looking symptoms, including uninstall errors.)
So we'll go looking for the older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view options on the PC.
1. Open My Computer from the desktop or Start menu.
2. In the Tools menu, click Folder Options.
3. Click the View tab.
4. In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected, and the "Hide extensions for known file types" option is unchecked.
5. Click OK.
Now in My Computer, open your C drive.
Open the "Windows" folder.
Open the "system32" folder.
What files and/or folders can you see in there with QuickTime in the file/folder name? (In a standard installation of QuickTime, you should see precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

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