Quicktime 10 will not open DVPAL AVI files even with QT7 Player!
I own a 2011 Mac Mini with OSX 10.6.7 on it. I have 2 Video files that are DVPAL encoded AVIs. THey are purely video, no embedded audio at all. Upon attempting to load them into Quicktime 10 - they would not import - I get the error message:
could not be opened. The movie is not in a format that QuickTime Player understands.
I click the more info, and since then I have downloaded and installed Perian versian 1.22 - xvid, divx, all the components I can find. One at a time, all at once, various ways, repaired disk permissions on all occasions and still it refused to open.
I then installed QT7 from the OSX disk. But this also refused to open the files. Interestingly enough, VLC media will play them, but Mpeg Stream Clip does not!
I've tried everything that ive read on the web, does anyone else have any ideas on how to get round this? I need it to work somehow, as I work with Pro Tools 9 and that needs quicktime to open and import video files!
I agree with your advice to wait for another update.
I see you also have cinepak issues (another string)
An important aside:
buried in the installer legalese (that we all tend to blow through) is a note that the MPEG2 plugin has been updated for 7.6. You get the updated plugin by going to the Apple Store, signing in, go to your account-- software purchases. There you will find the matching MPEG2 updater.
Message was edited by: Gregory Jones1 Strike throughs were showing --- WTH?
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and NEVER do a software update unless you've got a clone of your startup drive so you can restore your system to it's working state if something goes wrong.
https://discussions.apple.com/docs/DOC-2494 -
After upgrade to 10.9.1 office for mac 2011 will not open most excel files.
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below are the results of EtreCheck scan.
Hardware Information:
MacBook Pro (13-inch, Early 2011)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 512 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 5 days 3:45:14
Disk Information:
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 319.21 GB (64.84 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5970H
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
org.virtualbox.kext.VBoxDrv (4.1.2)
org.virtualbox.kext.VBoxUSB (4.1.2)
com.logmein.driver.LogMeInSoundDriver (1.0.3 - SDK 10.5)
Startup Items:
VirtualBox: Path: /Library/StartupItems/VirtualBox
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.logmein.logmeinblanker.plist 3rd-Party support link
[System] com.logmein.logmeinserver.plist 3rd-Party support link
[System] com.logmein.raupdate.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
[System] com.sharpcast.xfsmond.plist 3rd-Party support link
[System] com.teamviewer.teamviewer_service.plist 3rd-Party support link
[System] com.zeobit.MacKeeper.AntiVirus.plist 3rd-Party support link
[System] org.macosforge.xquartz.privileged_startx.plist 3rd-Party support link
Launch Agents:
[System] com.logmein.LMILaunchAgentFixer.plist 3rd-Party support link
[System] com.logmein.logmeingui.plist 3rd-Party support link
[System] com.logmein.logmeinguiagent.plist 3rd-Party support link
[System] com.logmein.logmeinguiagentatlogin.plist 3rd-Party support link
[System] com.oracle.java.Java-Updater.plist 3rd-Party support link
[System] com.teamviewer.teamviewer.plist 3rd-Party support link
[System] com.teamviewer.teamviewer_desktop.plist 3rd-Party support link
[System] org.macosforge.xquartz.startx.plist 3rd-Party support link
User Launch Agents:
[not loaded] .dat0157.000 (hidden)/Users/fboyd3/Library/Application Support/Spotify/SpotifyWebHelper
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
[not loaded] com.microsoft.LaunchAgent.SyncServicesAgent.plist 3rd-Party support link
[not loaded] com.spotify.webhelper.plist 3rd-Party support link
[not loaded] com.zeobit.MacKeeper.Helper.plist 3rd-Party support link
[not loaded] org.virtualbox.vboxwebsrv.plist 3rd-Party support link
User Login Items:
iTunesHelper
GrowlHelperApp
Alarm Clock
Canon IJ Network Scanner Selector2
Microsoft Database Daemon
SugarSync Manager
Neat
LogMeIn
Dropbox
Spotify
Spotify
AdobeResourceSynchronizer
Internet Plug-ins:
LogMeInSafari64: Version: 1.0.730 3rd-Party support link
OVSHelper: Version: 1.0 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 3rd-Party support link
AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 3rd-Party support link
AdobePDFViewerNPAPI: Version: 11.0.03 - SDK 10.6 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
DivXBrowserPlugin: Version: 2.1 3rd-Party support link
LogMeIn: Version: 1.0.730 3rd-Party support link
Flash Player: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
iPhotoPhotocast: Version: 7.0 - SDK 10.8
LogMeInSafari32: Version: 1.0.730 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 11.0.03 - SDK 10.6 3rd-Party support link
SharePointBrowserPlugin: Version: 14.3.4 - SDK 10.6 3rd-Party support link
Silverlight: Version: 5.1.20125.0 - SDK 10.6 3rd-Party support link
EPPEX Plugin: Version: 3.0.0.0 3rd-Party support link
WidevineMediaTransformer: Version: (null) 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 25 Outdated! Update
Safari Extensions:
DivX Plus Web Player HTML5 <video>: Version: 2.1.0.900
Open in Internet Explorer: Version: 1.0
ClickToPlugin: Version: 2.5.3
DivX HiQ: Version: 2.1.0.900
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
Move-Media-Player: Version: npmnqmp 071705000010 3rd-Party support link
WebEx64: Version: 1.0 - SDK 10.6 3rd-Party support link
3rd Party Preference Panes:
DivX 3rd-Party support link
Flash Player 3rd-Party support link
Flip4Mac WMV 3rd-Party support link
Growl 3rd-Party support link
Java 3rd-Party support link
Old Applications:
Microsoft Language Register: Version: 14.3.4 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
/Users/[redacted]/Library/Application Support/WebEx Folder/1326
Cisco WebEx Event Center: Version: 1304.07.2811.0 - SDK 10.5 3rd-Party support link
convertpdf: Version: 1.2 - SDK 10.5 3rd-Party support link
asannotation2: Version: 1206.25.2804.0 - SDK 10.5 3rd-Party support link
Neat ADF Scanner 2008 10_5: Version: 1.0.0.15 - SDK 10.5 3rd-Party support link
/Library/Image Capture/Devices/Neat ADF Scanner 2008 10_5.app
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
/Users/[redacted]/Library/Application Support/WebEx Folder/1324
convertpdf: Version: 1.2 - SDK 10.5 3rd-Party support link
Cisco WebEx Meeting Center: Version: 1304.23.2811.0 - SDK 10.5 3rd-Party support link
asannotation2: Version: 1206.25.2804.0 - SDK 10.5 3rd-Party support link
atmsupload: Version: 1209.12.2806.0 - SDK 10.5 3rd-Party support link
Amazon MP3 Downloader: Version: INFO_PLIST_VERSION - SDK 10.4 3rd-Party support link
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Document Connection: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
/Applications/Microsoft Office 2011/Office
Microsoft Graph: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Office Reminders: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.3.4 - SDK 10.5 3rd-Party support link
My Day: Version: 14.3.4 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Open XML for Excel: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.4 - SDK 10.5 3rd-Party support link
/Applications/iWork '09
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
/Users/[redacted]/Downloads
Install Spotify 7: Version: 1.0 - SDK 10.5 3rd-Party support link
Install Spotify 3: Version: 1.0 - SDK 10.5 3rd-Party support link
Install Spotify: Version: 1.0 - SDK 10.5 3rd-Party support link
Install Spotify 2: Version: 1.0 - SDK 10.5 3rd-Party support link
Install Spotify 4: Version: 1.0 - SDK 10.5 3rd-Party support link
Install Spotify 5: Version: 1.0 - SDK 10.5 3rd-Party support link
Install Spotify 6: Version: 1.0 - SDK 10.5 3rd-Party support link
Time Machine:
Time Machine not configured!
Top Processes by CPU:
97% Microsoft Outlook
16% Google Chrome
5% WindowServer
3% Finder
2% EtreCheck
Top Processes by Memory:
180 MB Finder
164 MB soffice
156 MB mds_stores
147 MB Google Chrome
131 MB Numbers
Virtual Memory Information:
928 MB Free RAM
2.59 GB Active RAM
1.22 GB Inactive RAM
1.57 GB Wired RAM
31.52 GB Page-ins
1.33 GB Page-outsFollow these instructions to uninstall MacKeeper. They have been tested with the most recent version of MacKeeper (v 2.8). Earlier versions than the one released in 2012 require more extensive work to uninstall all its components.
The effects of having actually used MacKeeper to do anything are a completely different matter. The fastest way to take an exquisitely designed and painstakingly engineered Mac and make it run like a steaming pile of dung is to install and use such ill-conceived "cleaning" or "security" products. This is just one example of a broad category of time- and money-wasters capable of causing damage that can only be rectified by reinstalling OS X, restoring from a backup, or completely erasing your system and rebuilding it from the ground up. Never install such junk on a Mac.
If you used MacKeeper to encrypt any files or folders, use MacKeeper to un-encrypt them first.
Quit the MacKeeper app if it is running.
Open your Applications folder: Using the Finder's Go menu, select Applications.
Drag the MacKeeper icon from your Applications folder (not the Dock) to the Trash.
You will be asked to authenticate (twice):
You do not need to provide a reason for uninstalling it:
Just click the Uninstall MacKeeper button. You will be asked to authenticate again.
After it uninstalls you may empty the Trash and restart your Mac. All that will remain is an inert log file that does nothing but occupy space on your hard disk. -
Hello! I used QuickTime for watch any videos on OS X Mountain Lion, but now, I'm passed to OS X Mavericks and QuickTime, when I open an .avi file, convert this in a .mov file. I'm sorry for my English, I'm French and I don't know speak English very well, but what can I do for QuickTime opens on .avi and doesn't convert to .mov?
HI GalaxieMusique,
I'm french too, but I'm going to write this post in english so that everyone may understand it
I have the same problem in Mavericks, but I'd say, more important, with QuickLook.
Indeed Quicklook can't read avi movies anymore. Actually it always been the case, but with Perian we were able to fix it. The problem is that Perian is no longer available for Mac OS 10.9....
I'd assume that our only hope is Apple themselves... It would be nice from Apple to creat an add-on for quicklook to be able to preview the avi movies.
In regards with quicktime, you can download QuickTime 7 here:
http://www.01net.com/telecharger/windows/Multimedia/lecteurs_video_dvd/fiches/10 0.html
and ask all the .avi movies to be played by QuickTime 7 and not QuickTime X (included into Mac OS).
Sorry for the english, we french people can make mistakes sometimes
If anyone has a solution for QuickLook, please do not hesitate. This topic is becoming a real mess.... -
QuickTime will not open (Windows 7 64-bit OS)
I have the latest version of iTunes with QuickTime installed. I have completely uninstalled and reinstalled iTunes with QuickTime several times. iTunes opens fine, but QuickTime will not open. It used to open fine about a month ago, but will not now, I have no idea what changed on my computer to cause this problem. When I try to open it, the Quicktime icon appears at the bottom of the screen in the Windows 7 taskbar, but no window opens on the screen. I have a Windows 7 64-bit operating system. Has anyone seen this before or had any success correcting this problem? Thank you, Josh
When I try to open it, the Quicktime icon appears at the bottom of the screen in the Windows 7 taskbar, but no window opens on the screen
That's consistent with a QuickTime display preference gone bad, josh.
If that's what is afoot, rebuilding the QuickTime preferences can help, although it can be a bit of a trial to track them down on the 64-bit systems.
Close any of the QuickTime Player buttons that are currently in your taskbar.
Now we need to change some view settings on the PC. (The preferences are kept in hidden folders.)
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected.
Click OK.
Next we'll navigate to your AppData folder.
In Computer, open Local Disk C:\ or whichever drive your user documents are stored on.
Open the "Users" folder.
Open the folder with the name of the Windows User account in which the QuickTime Player isn't displaying properly.
Open the "AppData" folder.
Now the hunt for the QuickTime preferences begins.
Open the "Roaming" folder.
Open the "Apple Computer" folder.
Do you see a "QuickTime" folder in there? If so, drag that out onto the Desktop. Now try launching the QuickTime Player.
*If there was no QuickTime folder in \Roaming\Apple Computer\, or if the QuickTime Player still isn't displaying properly*
Quit any QuickTime player buttons in the Taskbar.
Go back into the "AppData" folder.
Open the "Local" folder.
Open the "Apple Computer" folder.
Do you see a "QuickTime" folder in there? If so, drag that out onto the Desktop. Now try launching the QuickTime Player.
*If there was no QuickTime folder in \Local\Apple Computer\, or if the QuickTime Player still isn't displaying properly*
Quit any QuickTime player buttons in the Taskbar.
Go back into the "AppData" folder.
Open the "LocalLow" folder.
Open the "Apple Computer" folder.
Do you see a "QuickTime" folder in there? If so, drag that out onto the Desktop. Now try launching the QuickTime Player.
Any of those measures help with the display problem? -
Firefox will not open any pdf files
FF will not open any pdf files with built in viewer or adobe. I have set applications in all different ways with no luck. PDF works with IE.
I have ff 33.1.1 and Win 7 and i have tried all suggestions concerning pdf. I even downloaded ff again, uninstalled oldff, and installed new. no luck. all i get is a pop up stating ...download is in progress, please wait.... but it never loads. started after last update. Is ther a way to delete the last update to firefox?
thanksHello,
In order to change the default reader for PDF files (to not open PDF files with Firefox's internal PDF reader), follow these steps:
#Click the menu button [[Image:New Fx Menu]] and click Options (Preferences for Linux and Mac).
#In the Options (Preferences for Linux and Mac) window, select the ''Applications'' panel.
#In the ''Search'' field, type ''PDF''. You should find ''Portable Document Format (PDF)''.
#On the right hand side you should find an ''Action'' column. Use that to select your favorite PDF reader. In order to view PDF files in Firefox, choose ''Preview in Firefox''.
Did this fix your problems? Please report back to us!
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Photoshop will not open/create new files, cannot resize images etc
Hi to all.
So I'll start with the basics; I am using Photoshop 7 (And yes, I am using it for a specific reason, I'm not interested in migrating to this new $1000 Creative Cloud rubbish), us Australians are getting ripped a new one and I'm happy with the $50 I paid for my copy years ago. (Please do not tell me the answer to my problems is to simply upgrade and go bankrupt. Again, I've been using 7 for a very long time without issue).
I've been using 7 for almost a decade without issue. I stick with it because so far, it's done everything I need, has been reliable up to this point, and my plugins do not work properly with newer versions. I'm also running an older-spec system (Windows XP, 3gb ram etc) as I do a lot of work with older game engines, Source Engine etc.
The issue I'm having doesn't appear to be Photoshop-7 specific however, there are many threads on this that have gone unanswered, and happen in CS3 etc and modern copies as well. I have uninstalled and reinstalled it to no avail. Basically, I cannot open files reliably with it.
If I right click any image file in explorer and click "open with -> Photoshop", photoshop will launch, however it does not open the file. I double checked to ensure the file was not just opening offscreen, however it is definitely not opening at all (as the "close" option does not become available).
If I launch photoshop manually, and click file -> open -> It will open that file, HOWEVER it will not open any more files after that.
It also is very very fickle with simple commands, such as if I hit CTRL + T to go into transform mode and then try to rescale an image, I have to click and drag the corners at least 5-6 times before it will recognize that I am doing so, and it will also ignore the resize that I perform and snap back to normal. Sometimes I have to click things more than once to get them to register. This is not occurring with any other piece of software etc, so I've ruled out that it's an issue with my mouse.
This has only been happening a day, and I cannot think of any particular system changes likely to result in this (ie no abnormal plugins installed recently, no major hardware or software changes). Unless my keyboard has a stuck key or something strange, I'm absolutely at a loss
Is there anyone who can help me, or has heard of this issue?I am an idiot.
I guess the scratch disk was full or something else. A simple reboot appears to have solved the problem. (I often have my system running for up to 48-64 hours at a time without reboots) as my workdays are around 36 hours at a time, so it could just be a memory constraint from XP.
Hopefully this solves the issue for anyone else who encounters it. Reboot your pc once in a while, give it a clean slate of memory to work with. -
i have a canon 70d and just purchased elements 12. It will not open a raw file for me. I have been advised to download the latest version of camera raw, i have done this and it still says my camera is not supported. I really need to open my raw files. Can anybody help me.
You'll need to update to at least ACR 8.2 for the 70D to be recognized. The normal way to update PSE12 to the latest CR is to use Help / Updates in the Editor which should update to ACR 8.5.
According to Adobe's website PSE12 shipped with ACR 8.1 and you say it says yours is reported as ACR 8.0.
Are you using PSE 11 and not 12? PSE 11's maximum ACR version is 8.0. -
My reader will not open a PDF file that I have downloaded from a government web site (an application form) - it states that the file is not good. I can open on the web site but not from my mac computer.
Maybe this: http://helpx.adobe.com/acrobat/kb/pdf-error-1015-11001-update.html ?
Do you have a link to that document? -
Quicktime will not open after upgrading to "Snow"
Quicktime will not open after upgrading to "Snow". The light underneath the dock icon lights up but the application does not open. Suggestions?
Actually, wasting bandwidth is a waste of people's resources who offer to help here. You posted and got answers to your post. What you thought of that would be better (for you) was posting it in every corner of AD that might get read would give you a response 30 nanoseconds faster than posting once. So read your answer and enjoy your computer.
All you need to do is post in the right forum section, and wait for a response. It will come unless nobody has a clue which rarely occurs. -
Itunes or quicktime will not open
I just purchased ipod and I downloaded itunes. at first it worked correctly, then it stopped opening and quicktime will not open either. I have tried re-installing numerous times to no avail. All the error message says unknown error send or don't send to MS. I am starting to get frustrated over this. It has taken up so much time. CAN SOMEONE PLEASE HELP ME????
Hi Dave. Many thanks for your response. I uninstalled iTunes and Quicktime and then reinstalled them and now I can open iTunes. I now have another problem. The music that is on my iPhone that was imported from my iTunes prior to resetting my Mac seems to be unavailable for me to play. It doesn't show up on my iPhone when it's not connected. But when I connect it to my Mac all the songs show up under the music tab of my iPhone but they are all light grey and when I click one an exclamation mark appears next to it. I've tried authorizing my account but that doesn't do anything.
If you have any idea what the problem could be I would really gratefull. -
I have an alias file that will not delete or drag and it will not open to original file. I have tried everything I know and they still wont delete. Can someone please help me?
Check out KB Article: http://support.apple.com/kb/ht1526 You can't empty the Trash or move a file to the Trash
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Photoshop CC with CS3 will not open Nikon NEF files for the D610.[was:CC]
Photoshop CC with CS3 will not open Nikon NEF files for the D610. Is there a fix for this? Fast Eddy
I assume you're running Photoshop CC (not sure what you mean by "with CS3" unless that's the version you upgraded to CC from)
Download Camera Raw 8.3RC
http://labs.adobe.com/technologies/cameraraw8-3-cc/?tabID=details#tabTop -
I have adobe reader 11.0 it will not open a pdf file
i have adobe reader 11.0 and it will not open a pdf file. what can i do to open file.
Can you please send process monitor logs:
To take process monitor log follow the below steps:
1) Download process monitor from http://technet.microsoft.com/en-in/sysinternals/bb896645.aspx
2) Launch process monitor.
3) Now try to open the PDF file at network share. It will not open with the network error so just cancel the error dialog.
4) Save process monitor logs as a .pml file.
5) Send it to me.
Try above workflows with Protected Mode checkbox checked.
Thanks,
Shakti K
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