QuickTime -50 error

Trying to render (export) a file and I keep getting -50 QuickTime errors. Not sure what to remove and reinstall or what. Is there an updater for QuickTime I could use? Some websites suggest that it is a bad codec but I'm not sure where the codec to replace is. Is there a preference file I can remove to fix this problem? I seems to have started after the upgrade to Mavericks - suggesting a system problem. Help, please.

In Applications, right click of the Final Cut .app file>Get Info. Check the Prevent App Nap box.
If that doesn't work…
Are you getting frame numbers with the -50 error messages? If so, replace the clip at that position.
Turn off BG rendering. In FCP, delete both project render files and event render files. Try exporting without rendering.
Russ

Similar Messages

How Can I Fix A QuickTime Codec Error?

How Can I Fix A QuickTime Codec Error?
I have several movies from 2008 that are labeled as .mov but I now get a QuickTime error saying "The document "XXXXXX" could not be opened. A required Codec isn't available."
These movies ran in QuickTime just fine until about a month ago.
All the folders in which these movies were stored in 4 folders in 2 folders in one folder. All folders at each level were encrypted with Stuffit Deluxe a version circa 2008 and decrypted with a newer Stuffit Deluxe 10.x. Other movies that are NOT .mov and in with the .mov movies still run.
If I click on the Thumbnail Preview "It" runs.
How can I fix this?
TOP image is the Error message.
BOTTOM image is the Thumbnail Preview info.
I've checked out "Tell Me More" and have not found a solution.

How Can I Fix A QuickTime Codec Error?
The basic work flow is to determine which codecs were used to create the non-playing file and then check to see if these formats are supported by your current system codec component configuration.
If the files will open in one of the QT player app, the open the inspector window to see which codecs were used to create the original file as seen here...
or here in the "Format" entry...
Or, if you have QT 7 keyed for "Pro" use, you can open the "Properties" window to gain even more information as demonstrated here...
if you file will not open in either of the QT Player apps, then you can try opening the Finder "Get Info" window for the file,
use a third-party media player that will open the file, or
use a dedicated media information utility to learn this information....
Once you know what codecs were used to create the file, post back with this information so we can deterine if the file should be natively supported by your Mac OS X install, requires an Apple Pro editing codec normally installed by the editor app, or requires a third-party codec which the user must supply.
These movies ran in QuickTime just fine until about a month ago.
All the folders in which these movies were stored in 4 folders in 2 folders in one folder. All folders at each level were encrypted with Stuffit Deluxe a version circa 2008 and decrypted with a newer Stuffit Deluxe 10.x. Other movies that are NOT .mov and in with the .mov movies still run.
Your information does not indicate whether or not the files actually played on the current system or were transferred from a different system which was properly configured for playbac, whether or not you recently upgraded your operating system/modified your codec component configuration by adding or deleting any codecs, whether your compound "Stuffing" of the files created corruption, etc.
As to MOV files the selves, this extension just implies the data was placed in the QT generic file container and the actually data could be of any compression format thathat was compatible with the codec component configuration for the system on which the files were created and could include natively supported system codecs, pro editing codecs, and/or third-party proprietary or hybrid codecs. (I.e., this is why we may need more information regarding the individual non-playing files.)
If I click on the Thumbnail Preview "It" runs.
f you are referring to QuickLook (QL) then the technology is different than QuickTime (QT). In the former case, the system is playing representative data but not actually opening the file as QT does. Thus, there is always the possibility that the problem is in the file structure (atom) information. For instance, suppose someone merely changed the MOV file extension in the Finder rather than actually copying data to a real MOV file container. Then it is possible that the QT player app may be searching for a codec that is not supposed or expected to be supported in the MOV file container and, not finding it, issues the erroneous codec error message—especially since you did not inticate the source of the file you are trying to play or, in some cases, which QT player is now not playing the file.
In short, there are several possibilities here and not enough specific information.

Quicktime -50 Error (New Issue for Me)

I have OS X 10.9 and FCP X 10.0.9
I'm doing a project with h.264 footage that is simple - a talking head in front of green screen, keyed, lower third in beginning, Photoshop PSD still background under. Audio is secondary WAV synced with FCP X's auto sync in Events feature.
I'm doing about 35 of these, each a separate project in FCP X. The events are on a 3TB internal hard drive on my Mac Pro that has about 2 TBs free.
What I'm experiencing is I do one of the projects, render it out using the Apple Devices 720p preset (fast encoding), and it works perfectly. I duplicate that project, change the edit point of the same exact video event, share it and about 90% in it stops and gives me the Quicktime -50 error.
If I duplicate that project (just the project file) and then share it, it renders fine. I delete the other project that gave me the error, and then I continue.
Some give me the error, some don't. It's all the same assets.
I haven't figured out why it gives me this error.
Thanks!

I have OS X 10.9 and FCP X 10.0.9
I'm doing a project with h.264 footage that is simple - a talking head in front of green screen, keyed, lower third in beginning, Photoshop PSD still background under. Audio is secondary WAV synced with FCP X's auto sync in Events feature.
I'm doing about 35 of these, each a separate project in FCP X. The events are on a 3TB internal hard drive on my Mac Pro that has about 2 TBs free.
What I'm experiencing is I do one of the projects, render it out using the Apple Devices 720p preset (fast encoding), and it works perfectly. I duplicate that project, change the edit point of the same exact video event, share it and about 90% in it stops and gives me the Quicktime -50 error.
If I duplicate that project (just the project file) and then share it, it renders fine. I delete the other project that gave me the error, and then I continue.
Some give me the error, some don't. It's all the same assets.
I haven't figured out why it gives me this error.
Thanks!

FCPX Quicktime 50 Error

This just started within the last 30 days or so.
I am getting repeated Quicktime 50 errors when I try to export a project.
The footage is shot using an Atomos Ninja / Samuria using ProRes and edited in FCPX. I have done over 50 videos prior the exact same way and now I have this error which prevents me from exporting my work.
When it first started I completely changed hard drives doing a complete clean install of the system. (minimist install) I have completed two projects prior, now again, I am getting the error.
Everything is up to date, I have attempted to find any corrupt files, of which there are no corrupt files to found. I threw out a quick teaser yesterday, flawless, today the completed project and won't export. I get 19% and it errors.
I have read the posts from the past and nothing seems to work
I am pretty invested in FCPX and at this point it is becoming unuseable to me.

Have you tried everything that's on this list?
Go to Preferences and turn off Background Rendering.
Select your project in the library and in the File menu, click on Delete project Render Files; choose All when prompted. Select your event and do the same with the event Render files. In the project use the range tool to select a short section. Try to export that as a test. Don't render before you export.
If that doesn't work, copy the project and paste it into a fresh project. Try another export test.
If that doesn't work, create a new user account.
Russ

New update of Quicktime gets error for mp4 file

So I have a video file in .mp4 format and I all the other video player such as Mplayer extend and VLC all work with mp4 but quicktime however i like to watch all my .mp4 in Quicktime and i thought it was a file error however i believe it's a quicktime update error so all your mp4 file you had before probably gets an invalid sample description error..... so can some one help me out i still got to watch the file but i would like to use my Quicktime pro because i have it and if it just not doing anything i want to delete but I can't because it apart of mac's so i would like something done by the support team or something...........

From where did you get this "mp4" file? From what site, or what application generated it? Did it ever play in QuickTime Player? QuickTime can play standard MPEG-4 files, but there are other applications that generate non-standard files but still use the .mp4 extension (Microsoft, for once) and those QuickTime will not be able to play without third-party codecs such as Perian. If you had Perian before, you may need to update or reinstall.
BTW, it makes it a lot easier to read your posts if you use proper punctuation and capitalization. I don't mean to be giving English lessons here, but it helps if you make your posts as easy to read as possible.
Regards.

HT5148 I am using the trial FCP 10.0.8 and I get a quicktime error when I export to any format I get a quicktime -50 error. Any idea why this could be happening?

Hi, i am using the 10.0.8 trial version and trying to export a simple project to any format and get the Quicktime -50 error. Has anyone seen this before?

Often Times the 50 error means corrupt media. What is your original media and did you optimize?
Try this. Turn off Background Rendering in Preferences. From the File menu, and with your project selected in the Library, Delete Project Render Files. Close FCP and empty the trash. Open FCP and your project, With the Range Tool, select a short section of your timeline. Without rendering, export that section as a Pro Res Master File. If that works, It's likely that your project should be OK to export.
Russ

Why do I keep getting a quicktime run error -50 when I try to share my video?

Why do I keep getting a quicktime run error-50 when I try to share a video?

If your version isn't 10.0.6 or later it won't work correctly on Mavericks.
Russ

Quicktime Unavailable Error

I was running iTunes 9 on my PC and it said there was a new version. So i went to the Apple website and downloaded the new iTunes 10 with Quicktime for Windows. I ran the setup file and it said my installation was finished. I tried to run iTunes after that but iTunes keeps showing the error "Quicktime Unavailable : Quicktime was not found. Quicktime is required to run iTunes. Please uninstall iTunes, then install iTunes again." I have tried this multiple times with the same result everytime. Please help! It was working perfectly before and now its not. Also whenever the error message showed up the first time I clicked on the Quicktime shortcut on my desktop and it ran fine.

I have same issue. Called support twice. Works after install once and then get same Quicktime Unavailable error again and again. Uninstalled and installed several times. If anyone knows a fix it would be greatly appreciated.

Tried to update Quicktime - reporting errors

Tried to update quicktime with itunes. Got a:
Error writing to file c:/program files/quicktime/qtsystems/quicktime.resources/quicktime.dll Verify that you have access to that directory
Had to abort. Tried to delete the file and reinstall quicktime. Would not let me delete. "Cannot delete Quicktime: Data Error (cyclic redundancy check)"
Now I cannot install quicktime at all.
Have Windows XP

Error writing to file c:/program files/quicktime/qtsystems/quicktime.resources/quicktime.dll Verify that you have access to that directory
Had to abort. Tried to delete the file and reinstall quicktime. Would not let me delete. "Cannot delete Quicktime: Data Error (cyclic redundancy check)"
hmmmm. both sets of symptoms are consistent with disk damage or file damage on the C drive.
try running a chkdsk over your C, as per the following document:
How to perform disk error checking in Windows XP
does the chkdsk find/repair any damage? if so, does a QuickTime install go through afterwards?

Quicktime Export Errors

Tiger 10.4.5
Quicktime 7.0.4 Pro
Mac G5 1.8 Dual
3GB SDRAM
MPEG2 QT Plugin
I'm having big problems Exporting ANY .mov>>>mp4 or .m4v. This has happened since the last big OS Update. I get -50 Quicktime fail errors consistantly. This is happening on both big exports and small exports. .
Any thoughts? I can't be the only one.

I tested this out with QT 7.04 on os 10.4.3
I exported a mov to mpeg 4 Improved and also mpeg4 Basic. Didn't see the -50 error. I check the exported files and they were okay.
The source movie was only a minute long. But you said yours dies on short and long exports. Sorry that's not much help.
Here are the error codes for QT.
http://developer.apple.com/documentation/QuickTime/APIREF/ErrorCodes.htm
-50 isn't listed. It could be an OS error.
Hope you figure it out.
-FM

Quicktime Plugin Errors!

Anyone getting Quicktimes plugin errors at the Apple trailers page?

yes...
it seems IE on a PC does not show any Quicktime movies anywhere. Never mind how long ago the quicktime file was encoded. Never mind what webpage it is on.
If you are on a PC you should be using Firefox anyway. This problem is only on Internet Explorer.
Strange that a thing like that didn't hit the mainstream news yet. I keep getting complaints from all over the world.
Whodany

System32 and Quicktime.cpl error message

If I try to run Quicktime from control panel I get the error
An exception occurred trying to run C:\\Windows\system32\shell32.dll,Control_RUNDLL "C:\WINDOWS\System32\Quicktime.cpl", Quicktime
When I try to start off desktop, my harddrive just grinds a little, but Quicktime never starts up. Nor Picture viewer. Only thing that works is 'read me'. Running latest QT with XP, IE7, Nvidia Geforce, Dell 8200. I can view movie trailers and demo on Quicktime.com no problem.

i've got the same message when i try to go to the MIME settings in the browser tab. When i copy the file quicktime.cpl from C:\Program Files\QuickTime\QTSystem to C:\Windows\System32 i dont get the error. But when i try update my quicktime software i will get the error again.
I found this problem because i want to play a hd trailer on a website in firefox. But when i try it ask for plugins that i must install. When i click on that it cant be automatic installed, so i must to it manual. When im redirected to the apple page for manualy installing quicktime, i try to install it, but it seems that firefox dont see that quicktime is installed. I still get the message about plugins.
Maybe it has a conflict with the error about quicktime.cpl
btw, when i get the quicktime.cpl error, the quicktime windows close by itself.
fanSte.

Quicktime Export Error: "An output module stopped responding."

I'm experiencing an odd export error whenever I use any Quicktime codecs:
"After Effects error: An output module stopped responding. The file may be damaged or corrupted. You may need to restart After Effects."
Similarly, Adobe Media Encoder hangs when outputting to Quicktime codecs. Neither program makes any progress at all before the hang occurs. At that point, I have to manually "end task" to exit. Also, it doesn't seem to matter what I try to export. In AME, for example, I can simply try to convert one video format to another and have it hang, so I don't think the problem is due to a problem with the source settings or effects. Also, I'm not attempting any multiprocessing since I don't really have enough RAM for that. Other output modules work, so I'm just exporting image sequences for the time being.
System specs:
Windows 7 64-bit
Intel i7-2600k processor
8 GB RAM
GTX 580 GPU
Software:
Adobe CS6
AE Plugins include Tracode Suite 12 and Optical Flares
Quicktime 7.7.3
Any thoughts on this? I've seen very few references to this error in other places, and not really found a solution that seems to apply to my situation. Thanks in advance for your help.
Josh

Thanks for setting me in the right direction. Clicking through to the 25 :: 101 error page (http://myleniumerrors.com/2013/01/06/25-101-4/) led me to a reference about other software, such as remote access software, using the same ports that AE needs for communication with its various processes. In my case, LogMeIn was the culprit. I had no idea that AE even used TCP for these types of operations, so that's very helpful to know.
*EDIT*
That worked temporarily, and now it doesn't work. I ran into a similar effect when I first disabled the Windows Firewall. But of course, as I type this and piddle around, it works again. It SEEMS like if I open AME and click into the output settings and scrub through the video preview, it makes everything work when I go to actually export. That's exactly the type of thing I would say is completely unrelated under normal circumstances, but at the moment all I know is that it is currently working and I don't want to test anything else until I finish the rendering I need to accomplish today. I'll work on it more later and post an update at that time.
Thanks,
Josh

QuickTime fatal error during uninstalling

I'm trying to install itunes on my 3 year old Gateway desktop at home so I can sync my iphone to it and not to my work laptop that needs to be turned in. When trying to install itunes it gives me a fatal error message when trying to update QuickTime. I tried to delete it using Control Panel/Add or Remove Programs and that, too, gives me a fatal error. I tried to remove it using an "Uninstall QuickTime" icon which gives me the option of uninstalling or repairing. I tried both and neither worked.
When I tried to run it using an icon it too gives me an error. I tried to run it using Control Panel. This gave me a different error. It said "An exception occured while trying to run "C:\WINDOWS\system32\shell32.dll,Control_RunDLL "C:\WINDOWS\system32\QuickTime.cpl",QuickTIme".
Applecare suggested I find a board somewhere and tell them my problem and see if anyone there knows what to do.
I'm on XP if that matters.

Please help! I am adding to this post as I have the same problem as mibsterwon, but have different files and folders within the system32 folder and don’t want to remove something I should’nt.
First a brief history of what went wrong. A few days ago, I opened up iTunes and got a pop-up advising me that a newer version of iTunes (v10) was available for download. I downloaded the latest versions of iTunes and QuickTime, but noticed that the QuickTime installation did not complete. When I tried to open QuickTime, it would not open. I tried downloading QuickTime again on it’s own, but it still would not open. So, I tried uninstalling QuickTime. Big mistake!
First, I tried uninstalling it using the “Uninstall QuickTime” icon under Start > All Programs > QuickTime. It went through the uninstall process, but at the end I got an Apple message saying that there was a problem with the uninstall, which had been aborted. I then tried to uninstall QuickTime via Control Panel > Add or Remove Programs. This time, the uninstall process started, but I got the “fatal error” message. Tried several times, but to no avail. However, the QuickTime icons on my desktop, start menu and systray have all disappeared (although I still have About QuickTime, PictureViewer and Apple Software Update on the Start menu).
Problem now, is that iTunes won’t open! I have tried downloading iTunes 10 + QuickTime again. It said that the installation was successful, but iTunes still won’t start and there is no QuickTime.
I have looked in my system32 folder and have the following 3 QuickTime files and 1 QuickTime folder:
Files: QuickTime.qtp, QuickTime.qts, QuickTimeVR.qtx
QuickTime folder contains 7 QuickTime icons all ending in .qtx
There are no files or folders with iTunes in the name.
My OS is Windows XP SP3. Hope you can help.

Itunes (&Quicktime) "Fatal Error" -HELP

Having serious problems out of nowhere using I-Tunes. Dont use it everyday and not sure of when started. Seems that Quicktime folder in program files will not allow ADMIN to delete. Tried to set permissions to all program files, but this file would not allow it. This file stays after deleting Quicktime from control panel and with Window Install clean up. Same error seen after older version installs as I was able to go C:\Documents and Settings\All Users\Application Data\Apple Computer\Installer Cache\QuickTime7x\QuickTime msi, double click on QuickTime msi and click repar or install Quicktime install cache and install these older versions - but get same error. Fatal Error after install goes through and I click on the ICON to use.
Dont have any errors during the actual install or when uninstalling, just doesnt seem to go through after it finishes up.
I believge the first error (and still comes up) is a Application Error from eventvwr.msc logs states:
Detection of product '{5D601655-6D54-4384-B52C-17EC5385FBBD}', feature 'iTunes', component '{E8A1D3E2-F5D3-4B24-AB93-52F7E602A235}' failed. The resource 'C:\Program Files\iTunes\iTunes.exe' does not exist.
Also did the following at http://support.apple.com/kb/HT1926
Completely remove iTunes and QuickTime
Empty your Temp directory and restart
Clean up iTunes installer files on the computer
Download QuickTime Standalone Installer
Disable other conflicting software
Make sure your folder names don't contain strange characters
Still cant use ITUNES!!!

Absolutely nothing happens when I try to uninstall QuickTime. It goes through the uninstall process, but then it just stops. No error messages or anything.
I've been using the Windows "Uninstall a Program" feature because I haven't been able to start QuickTime.

My podcast won't open. Quicktime/iTunes error message.

I just tried to open one of the podcasts to which I subscribe only to get an error message saying that it requires Quicktime which is not supported by this version of iTunes. I checked and the iTunes is the most recent version. I have Quicktime on board as well. So I have no clue how to open this podcast now. Any ideas?
Thanks,
Gretchen

Hello,
I just triaged and fixed this issue for the podcast service we're running.
Wherever you're getting the itpc:// link from likely has all of the Quicktime files referenced with spaces in the URL... at least this is what the problem was for our podcasts. Once I added %20 to the empty spaces in the URL path in the target XML file that iTunes references and overwrote it on the server, everything started downloading and parsing with no hiccups.
You may need to reach out to whoever is formatting the XML to change the spaces. I believe you can do some code where you declare the link in a URI syntax. If you search stackoverflow's site, you'll find it.
Hope this was helpful.

QuickTime -50 error

Similar Messages

Maybe you are looking for