QuickTime 7.2 error message

Hello,
I've just bought Roxio's Toast 8 and try as I may I cannot get Motion Pictures HD to export small jpeg file images in any movie format. Each time I export either to iMovie or Quicktime as slideshows I get the following error notice after the process has finished:
"Motion Pictures HD Exporting Problem
A problem occurred during exporting. It is described as '*QuickTime failure (-61,/Users/cmeyer/Developer/MP210LQCommon/LQMovieExport.m,line 350)'."
I'm running a G4/800 PowerBook/OS X 10.4.9, with 25G free space on hard drive, 1GB RAM. HD optimised and directory maintained. (Also latest version of QuickTime). Can anyone recognise this error message and explain what it means?
BC
BC

Let's try swapping out your QuickTime one more time, taking a few additional precautions this time.
head into your Add/Remove programs. uninstall QuickTime.
Next, we’ll manually remove any leftover program files and folders.
1. In the Start menu, click "Computer".
2. In "Computer", open "Local Disk".
3. Open "Program Files".
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime and QuicktimeVR.
7. Restart your computer.
Now try another QuickTime install. Does it go through properly this time?

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Quicktime not installed error message upon installation of Itunes

HI,
I have Quicktime already installed (7.7 1680.34) and I have Itunes (10.4.0.80). Now when I seek to update to the latest Itunes I receive an error message saying 'Quicktime not installed' and then it stops the installation. Same thing happens after reinstallation of Quicktime. -What to do now?
//J Sundberg

Try removing QuickTime from Control Panel before installing iTunes 10.4.1.
Check out this Apple document, if you need a walkthrough of uninstalling from Control Panel -> Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
Make sure you read the detailed steps, if you run in to a problem.

ITunes/QuickTime "Bad Image" Error Message

Running Windows 2000 Professional on a PC. iTunes and QuickTime are loaded and had been running successfully for a long time. Suddenly, every time I try to open iTunes a box pops up titled "iTunes.exe - Bad Image," and in the box is the error message "The application or DLL C:\ProgramFiles\QuickTime\QTSystem\QuickTime.qts is not a valid Windows image. Please check this against your installation diskette." (There is no installation diskette.) I believe the first time this occurred was just after I had been prompted to download an update to QuickTime, which I did. I cannot close the error message box, neither by clicking on "OK" nor by clicking on the "X". The only way I can get rid of it is to restart the computer. Also, I cannot open iTunes. Any suggestions?

hi Sandy!
With regard to the prompt to upgrade QuickTime, I could be wrong about that, but I am almost sure that I got one of those standard "A New Version of ...... is available. Would you like to download it now?"
Okay ... sorry about that. i might well be wrong about it being unusual. i think i downloaded my 7.1 before i ever actually ran QuickTime on its own. (i was troubleshooting an itunes video sound problem i was having.) the rest of the time, i tend to get my new QTs when a new version of itunes shows up. so i guess i always upgrade before QT ever says to me that there's a new version available.
anyhoo, if you've got a standard QT 7.1 in there, we should start by doing a careful standalone QT 7.1 reinstall.
download and save a copy of the QT 7.1 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
Quicktime 7.1 Standalone Installer
if that install goes through okay, does your itunes launch properly again?
(if you get an error message on the QT standalone reinstall, let us know what it says. include error message numbers if you're getting any.)
love, b

Problems Quicktime + itunes install error message

I've tried many times to install quicktime and itunes on my computer. Most of the time it does all the operations and right before the end of installation it displays a message of some sort saying problems with error -3 or somthing along those lines. What does this mean?
I tried downloading all the types of quicktime i could, as well as deleting and reinstalling. However i don't know much about solving these type of problems on computers.
After every installation I end up having itunes but I dont have the quicktime player? How do i fix this?
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hi mrhappyfeet!
I have Windows XP64 installed with all of the latest Windows updates and everytime Quicktime is about to finish I get that error message.
i'm afraid that actually encapsulates the nature of your problem. there is a conflict between QuickTime and Windows Update KB908531 on x64 versions of Windows (and also some 32-bit versions of Server 2003).
for some information on troubleshooting the beast, see:
b noir: Re: Windows XP 64, trouble after install of itunes update
if you decide to go the "uninstall KB908531" route with this one, strongly consider blocking the resultant Windows Explorer vulnerability by using one of the three (at last count) workarounds discussed in the "vulnerability details" section of the following security bulletin:
Microsoft Security Bulletin MS06-015: Vulnerability in Windows Explorer Could Allow Remote Code Execution (908531)
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Error message "some of your quicktime software is out of date...."

After about 8 hrs of troubleshooting so far I need help here...please...I have a new ipod touch 3g (32gb) that requires itunes-9 and i have itunes-8. when i try to load itunes-9 i get the same error message about apx. half way thru the install. at the point of install status "initializing quicktime types" the error message comes up: "some of your quicktime software is out of date, You can fix this problem by updating to the latest version" with the choice to "cancell" or "do it now" and I have tried "do it now" many times and other times tried cancell but either way it just ends up coming back many times with the same error message and either freezes the computer or eventually after maybe 15-20 error messages stops but the unstall is frozen. I have already tried uninstalling quicktime, itues, etc and spent 1.5 hours on the phone with Apple support and they can't figure it out. Please help...I appreciate your support.

Some other application may have installed older QuickTime componentry on the PC.
First let's have a closer look in your \system32\ to see if we can find any misplaced componentry down there.
First, in My Computer go "Tools > Folder Options". Click the "View" tab. Make sure "Show hidden files and folders" is selected, and that "Hide extensions for known file types" is unchecked. OK out of the Tab.
Now navigate to C:\Windows\system32\. (It might be easiest to switch to "List" view at this point.)
What files or folders can you see in \system32\ with QuickTime in the title?
(On a PC with a standard QuickTime installation, you should see precisely two files:
QuickTime.qts
QuickTimeVR.qtx
... and no Quicktime folders whatsoever.)

Quicktime Installation Failed: error -3

I have been trying to install iTunes & Quicktime on my new Dell Windows computer without success. I get the above error and Quicktime will not install. iTunes will not function without Quicktime. I have spent hours on the phone with Apple support and Dell support who could not assist me. I have tried all the remedies suggested in this forum and the discussions obtained by Googling "quicktime installation failure." I have uninstalled and reinstalled the standalone versions, tried cleaning the registry of quicktime references and tried Microsoft installer cleaner without success. I would appreciate any assistance offered. This appears to be a somewhat common problem that Apple claims to be totally unaware of. Thank you.

I have uninstalled and reinstalled the standalone versions
what error messages do you get when you try to uninstall QuickTime? include error message numbers if you're getting any.

Itunes wont open at all, error message : quicktime was not found .... please reinstall ... i did that but no luck this only seems to have happened since the 10.4 update, im on windows 7 ..

itunes wont open at all, error message : quicktime was not found .... please reinstall ... i did that but no luck this only seems to have happened since the 10.4 update, im on windows 7 ..

Can you start QuickTime on your computer?
You'll probably have to search for the Windows Installer Cleanup Utility and use it to remove QuickTime Player and iTunes. Then download and install the iTunes again.

I am trying to open my iTunes on a Windows XP laptop and get the error message 42404 "iTunes application could not be opened. Please repair or reinstall QuickTime". I did that and it did not help. Any ideas?

I am trying to open my iTunes on a Windows XP laptop and get the error message 42404 "iTunes application could not be opened. Please repair or reinstall QuickTime". I did that and it did not help. Any ideas?

Let's see if a more rigorous uninstall/reinstall procedure gets us past that, nancy. See the following troubleshooting document:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

Error message when trying to open Quicktime player 7.2 in Windows Vista

I have tried uninstalling and then reinstalling the Q Player a couple times but I still cannot get the player to run. This is the error message that pops up:
Microsoft Visual C + + Runtime Library
Buffer overrun detected
Program: C:\Program Files\Quicktime\QuickTimePlayer.exe
A buffer overrun has been detected which has corrupted the program’s internal state.
The program cannot safely continue execution and must now be terminated
Thank you in advance for any help you might have for me.

Let's try swapping out your QuickTime one more time, taking a few additional precautions this time.
head into your Add/Remove programs. uninstall QuickTime.
Next, we’ll manually remove any leftover program files and folders.
1. In the Start menu, click "Computer".
2. In "Computer", open "Local Disk".
3. Open "Program Files".
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime and QuicktimeVR.
7. Restart your computer.
Now try another QuickTime install. Does it go through properly this time?

I can not upgrade to quicktime 7.7.3 for windows vista. Error message says there is a problem with the program installer. Any clue as to how to get around this.

I can not download quicktime 7.7.3 for windows vista. The error message says that there is a problem with the windows installer. Any clues?

The error message says that there is a problem with the windows installer.
What's the precise text of the message, please? (There's a few different ones I can think of that you might be getting.)

Error Message When Installing Quicktime

I currently have Quicktime player version 7.1.3, and am trying to update the software to the latest version 7.6.4. When I try to run the installation, I get a error message that installation can not continue with the error given as "2756".
This happens when I try to install the new software automatically, manually, and when trying to uninstall the existing Quicktime version. I have downloaded the installation package manually, as well as using the Apple update software.
Any ideas on how to fix this? or at least look up the error code?
Windows XP-SP2, IE 7, Office Pro 2003-SP1, ThinkPad T-60 Laptop, Symantec Anti-Virus 9.0, current automatic updates with all software.

I am guessing this is a Windows Installer error, you can look up the number here:
http://msdn.microsoft.com/en-us/library/aa372835%28VS.85%29.aspx
I don't think it is much help though.
If you don't mind removing your old Quicktime - and therefore not having Quicktime at all if this doesn't work, try the following.
Download the version of Quicktime that does not include iTunes from here:
http://www.apple.com/quicktime/download/win.html
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program. The installer doesn't give any message to confirm the installation.
http://support.microsoft.com/kb/290301/
(To run the program – All Programs>>Windows Install)
Now use the following method to remove Quicktime:
XP
http://support.apple.com/kb/HT1925
I know that the uninstall won't work, but delete the files and folders as directed in the method.
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
Remove any references you find to Quicktime.
If you don’t see an entry for Quicktime, look out for blank entries or numeric entries that look like version numbers i.e. 7.x for Quicktime.
restart your PC
Install the stand alone Quicktime and cross fingers..

Error message when installing quicktime/itunes

PLease help! I continue to get this error message when trying to install quicktime HKEY_LOCAL-MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Quicktim e.
What should I do? In lamens terms please, not very computer literate.

an error message appears saying that a program required for the installation is missing
In the course of your troubleshooting to date, have you tried the following user tip with that one?
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

Error message, "Movie needs Quicktime, which is not supported by this version of iTunes

Since itunes 12 has been downloaded, I can't play any movies or trailers due to an error message or "the movie requires Quicktime which is not supported by this version of iTunes. I have Quicktime, but it still can not play both downloaded content and movies I want to preview. Can you help?

iTunes for Mac: Older media files may require iTunes to reopen in 32-bit mode - Apple Support

I'm running snow leopard. The try to open any .mov file in Quicktime, and I get an error message that says, "The document xyz.mov could not be opened. The movie is not in a format that Quicktime player understands. I'm a recent upgrade to Snow Leopard.

I'm running snow leopard. The try to open any .mov file in Quicktime, and I get an error message that says, "The document xyz.mov could not be opened. The movie is not in a format that Quicktime player understands. I'm a recent upgrade to Snow Leopard.
Help!
Thanks, Mark

Unfortunately, the error message gives no details about what codec might be missing or what it needs.
If the file can't be opened in QT, it only means you cannot use the QT "Inspector" window to check what compression formats were used to create the file. It does not mean you can't use the Finder "Information" window to check on the compression formats or use a third party media information window (e.g., like VLC which will open many compression formats not supported natively by QT) to determine what kind of data is included in the MOV wrapper. If the file cannot be opened in any app, it is usually a good sign that the file itself is corrupted.
It's a stupid error message. Apple should do better than that.
Error trapping is quite extensive but there are still many areas which require human oversight. The message is telling you that either the container has a problem (e.g., not properly terminated, non-standard, or corrupted) or that one or more of the compression formats used is not supported by your current codec component configuration or that the data was encoded using non-standard settings or preferences not supported by QT or that the fourCC code does not match the data contained in the file or that there are timecode inconsistencies, etc., etc., etc. In short there are a near infinite number of possible problems for which it would be very difficult/nearly impossible to program error trapping depending on your sourcing of content and how you process it before it reaches the player app. Think of it like trying to play a BD disc in an DVD player.
I'll call Apple support when I get a chance.
Chances are good that they will end up sending you back here. In any case, it is often a good idea to post a sample file for examination by other QT users. At the very least, they should be able to tell you if the sample file will play on other systems which would indicate whether or not the file itself is bad and under the best of circumstances whould allow them to examing the file in detail for various common problems.

Itunes stops working and I get an error message "APPCRASH" when I try to play a downloaded TV show. I have udated Itunes and removed and reinstalled quicktime.

When I try to play a downloaded TV show, itunes stops working and I get a error message "APPCRASH". I have updated itunes and removed and reinstalled quicktime.

Open your QuickTime control panel (either via the Control panels, or by going "Edit > Preferences > QuickTime Preferences" in the Quicktime Player). In the Advanced tab, uncheck Enable Direct3D video acceleration:
... and click OK.
Quit the QuickTime Player if you have it open. Restart the PC and try watching the videos in iTunes again. Do they play now?

QuickTime 7.2 error message

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