Quicktime 7.2 not playing videos on Apple site

When I try to play the video on the Apple site about Leopard or the one about iLife, it plays a couple of seconds and then freezes up. If I click the arrow to start it again, it goes back to the beginning of the clip, plays and freezes again. I have the latest updates for Quicktime 7.2 on my Mac Mini which is running OS 10.3.9. Any ideas?
Thanks.
Esther

When I try to play the video on the Apple site about Leopard or the one about iLife, it plays a couple of seconds and then freezes up. If I click the arrow to start it again, it goes back to the beginning of the clip, plays and freezes again.
This could be normal. Basically these are fast-start downloads from the web site. If it is a busy time of the day (Internet usage wise), your connection may be downloading data at a slower data rate than the player is playing the data. If this is the case, simply try a smaller version of the movie which plays at a lower data rate and which your connection may be able to keep up with or try watching when there is less traffic. Normally, if you touch nothing, the player will reset the size of the buffer needed and automatically restart playing when enough data has been cached to memory.

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