QuickTime 7.2 - problems with QuickTime Asset Xtra?

Ever since this new version of QuickTime 7.2 was released,
some of our customers are having a problem with viewing QT videos
inside of the Director Projector. (I am not able to reproduce the
same error, but I have received about 10 emails in the the past 2
days). Here's the type of error they are getting when attempting to
view the video, and then the application crashes:
AppName: start_here.exe AppVer: 1.0.0.0 ModName:
quicktime.qts
ModVer: 7.2.0.240 Offset: 008469a6
Has anyone come across this? Any ideas on what could be
wrong?
Thanks in advance for any help!

Now got it to work with latest version of VLC, it reports that the video codec is MJPG and the audio is ARAW. Another problems is that if I view in finder with preview on or (even get info), finder crashes or at least closes window I had open.

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