Quicktime active x download error

I have a new Ipod Nano - am trying to install the software. Quicktime keeps giving me an error and wont install.

Quicktime keeps giving me an error and wont install.
what's the precise text of the message? include error message numbers if you're getting any.

Similar Messages

  • DOWNLOAD ITUNES 7.6- RESPONSE "QUICKTIME FAILED TO INITIALIZE, ERROR 2096

    I just tried to upgrade to I-Tunes 7.6. Installation seemed to work, yet I get a response now (when I try to go into I-Tunes)- "Quicktime failed to initialize (error 2096)- please reinstall I-Tunes", and now I can't access I-Tunes at all. I've been browsing the discussion boards for an answer, but haven't located a good response yet. I have Windows XP on a Dell computer. Any solutions would be appreciated!

    Many thanks for your quick reply! However, in browsing through some old discussions (from back in Nov. 2007), I found this response which worked beautifully & I got everything back. Word to the wise...don't upgrade I-Tunes(read below):
    +I was having the same problem, i upgraded to the new iTunes & it wouldn't open cause of an error with Quicktime.+
    +On another topic thread, Rob Austin suggested to go to this website http://www.apple.com/support/downloads/quicktime72forwindows.html+
    +IT WORKS!!! Just delete Quicktime from your computer & download Quicktime from the link & iTunes will re-open. I got all my songs back, everything was the same, even my playlists.+
    +Thanks Rob!!!+

  • Download Error on Mavericks (mac)

    When I go to the Creative Cloud application on the desktop, I go to the Apps tab and I get "Download Error" and when I try to reload the application, the error persists. 
    I'm on a macbook running Mavericks, I've deleted the AAMUpdater (though it creates a new one every time I reload the applications) folder in ~/Library/Application Support/Adobe...  As per Re: Creative Cloud "Download Error" message , I looked in the OOBE folder and there was no opm.db, just a singe folder alias called "PDApp," which contained a pim.db, along with a bunch of other folders and files.  
    When I enabled the root user and logged into that account after restarting, I tried the Apps tab again and it was working just fine, in the root user.  But when I logged out and back into my regular account, I was still getting the download error.  I've tried uninstalling and reinstalling Creative Cloud and that didn't work. I have Photoshop and Fireworks installed, so it WAS working at some point in time... I'm out of ideas...  Help please?

    Link for Download & Install & Setup & Activation problems may help
    -Chat http://www.adobe.com/support/download-install/supportinfo/
    OR
    http://forums.adobe.com/community/download_install_setup
    -http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html

  • Adobe Application Manager Download Error (and other problems)

    Last week I purchased a Creative Cloud membership (Student and Teacher Edition, if that matters at  all).  When I tried to download applications, the Adobe Application Manager seemed to be unable to connect and instead displayed "Download Error. Press Retry to try again or contact customer support."  I read some of the responses to this problem on the forums, and after trying several things, I got it to work (I'm honestly not sure what I did that caused it to work).  However, it is now failing to work again and I can't seem to fix it this time.  As an additional problem, When I tried to open Adobe Premiere Pro (which I managed to download when I got the App Manager working for a while), I got the opening screen that asked me to open a project or start a new project.  No matter what I clicked on, Premiere Pro closed with an error message. Just as with the App Manager (and at the same time), I managed to get Premiere Pro to work (it seemed to work after I set permissions so I thought I solved it), so I was able to use it for a day.  However, now the problem has returned.
    I don't know if these two problems are related, but they started working at the same time and stopped working at the same time, so I'm posting them together in case there is a connection.  I am running Windows Vista on my home computer.  I can sign on to the creative cloud online without problem so it recognizes me as a creative cloud subscriber.  My Internet connection is working fine.  I have disabled all firewalls and it still doesn't work.  Very frustrating, obviously.
    Thanks for your time and any help or suggestions you can give.
    - KP

    Kardypaine for your Internet configuration difficulties I would recommend reviewing Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.
    For the failure of Premiere Pro to open you will want to review the install log to see if you received an installation error.  You can find details on how to locate and interpret the installation logs at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

  • "Download Error" message in desktop app

    Had an issue with updated payment info not taking a little while back. Found out when the desktop app gave me the "download error" message and to contact customer service. Got the billing info squared away but the download error message I'm getting is still all I can get on the desktop app.
    I've tried signing out and signing back in, uninstalling the desktop app and reinstalling and still no joy. Anyone else having this issue? Or any insight as to what else I can try?
    Thanks

    What browser, and have you tried with your firewall temporarily disabled?
    Link for Download & Install & Setup & Activation problems may help
    -Chat http://www.adobe.com/support/download-install/supportinfo/
    OR
    -Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0
    -http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
    -http://forums.adobe.com/community/download_install_setup
    -http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
    -http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
    -http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
    -Server won't connect https://forums.adobe.com/thread/1233088

  • Why am I seeing a "Download Error" message in Creative Cloud Desktop app?

    am connecting with the internet and my login info. is correct but always i have a massage say download error please contact customer support .
    do i have to download it again ?

    What browser, and have you tried with your firewall temporarily disabled?
    Link for Download & Install & Setup & Activation problems may help
    -Chat http://www.adobe.com/support/download-install/supportinfo/
    OR
    -Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0
    -http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
    -http://forums.adobe.com/community/download_install_setup
    -http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
    -http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
    -http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
    -Server won't connect https://forums.adobe.com/thread/1233088

  • The 'Apps' tab in my Creative Cloud Desktop app shows a Download Error

    I have tried uninstalling, downloading, and reinstalling Creative Cloud Desktop and continue to get the Download Error prompt.  It either shows the Download Error prompt or it continues to just think and think and think.  All the other tabs work normally. I've also signed out and signed in of my CC account multiple times . . . with the same outcome.
    All of this started after I had updated all the available updates . . . I was also looking to install Lightroom CC.

    You may try providing full permissions to Adobe folders under ~/library/Application Support and /library/Application Support.
    Then launch Creative Cloud app and try loading Apps list 
    Still same ?
    Try below steps :
    1)
    Launch Activity Monitor and "Force Quit" all the process related to Adobe like Creative Cloud, CoreSync, AAMupdater, AAMupdater notifier, Adobe Crash demon from Activity monitor.
    2)
    Click on the Finder and look for the options listed next to Apple Icon located at the top left corner of the Desktop screen and click on "Go" menu button and select "Utilities" option.
    (Applications>Utiliites)
    Locate Adobe Creative Cloud and Adobe Application Manager folder under Utilities window and trash both folders.
    3)
    Trash Adobe Creative Cloud from Applications well.
    4)
    1) Right click on Finder icon and  select "Go-ToFolder " option.
    2) You will get a text box, type-in below command and then hit 'Return' key.( Do not miss ~ symbol)
    ~/library
    3)Then navigate to Application Support>Adobe.
    Open Adobe folder and trash folders named AAMUpdater and OOBE.
    5)
    1) Right click on Finder icon and  select "Go-To" Folder option.
    2) You will get a text box, type-in below command and then hit 'Return' key.
    /library
    3)Then navigate to Application Support>Adobe.
    Open Adobe folder and trash folders named AAMUpdater ,Adobe Application Manager and OOBE.
    6)
    Click on the below link and download & run Adobe Cleaner tool :
    Select the option "Adobe Application Manager for Mac OS X 10.6" and then click on "Clean up Selected" .
    https://helpx.adobe.com/content/help/en/creative-suite/kb/cs5-cleaner-tool-installation-pr oblems/_jcr_content/main-pars/…
    7)
    Click on the below link and download and install Creative Cloud desktop app.
    https://creative.adobe.com/products/creative-cloud

  • Creative Cloud, Download error doesn't go away (for a month now)

    Hi everyone,
    I got 'Download error' about a month ago (10.9.5, MBPr), after that I tried everything I could think of:
    - permission steps from this topic Help | Download Error in Apps tab of Creative Cloud Desktop Application
    - repairing permissions with Disk Utility and repairing ACL permissions with Reset Password utility
    - setting a new user
    - using root user
    - updating certificates
    - using safe mode
    - using different internet connection
    - probably something else
    - I spent 9 hours on phone with different support team members while they were trying the same things by themself, nothing worked.
    Yesterday I reinstalled the OS (10.10.2, clean install) and the issue disappeared, but in the evening I rebooted the computer and the issue appeared again.
    The errors in console were mostly non informative apart from LBS.log which was saying that something is wrong with partitions/PIM certificates
    03/27/15 23:57:25:638 | [INFO] |  | ACC | LBS | WorkflowManager |  |  | 1743182 | Successfully downloaded application xml at path /tmp/B58E0DB2-C6AD-4480-B614-874A46E27582/applications.xml
    03/27/15 23:57:25:657 | [ERROR] |  | ACC | LBS | WorkflowManager |  | FileUtils | 1743182 | Error Failed open the dylib /Applications/Utilities/Adobe Creative Cloud/utils/AdobePIM.dylib while getting its version
    03/27/15 23:57:25:679 | [ERROR] |  | ACC | LBS | WorkflowManager |  |  | 1743182 | Failed to get the PIM version from location: /Applications/Utilities/Adobe Creative Cloud/utils/AdobePIM.dylib
    03/27/15 23:57:25:699 | [ERROR] |  | ACC | LBS | PDM | PackageDownloadManager |  | 1743182 | Failed to create folder at temp location for download operations
    I started to reinstall the OS again trying to find the app that was interfering with CC, but and a friend of mine suggested something I couldn't think of: first install CC app, then Wacom drivers (I'm using Cintiq 13HD) and then relaunch the CC app. I tried that (on a clean install) and CC app stopped working immediately.
    So I'm thinking Wacom kext somehow interfering with CC.
    So why am I writing this here and not on Wacom's forum? Well actually I wrote there too but the strange thing is that CC is the only app that is broken and I'm not sure whom to blame.
    Currently the only solution I found was reinstalling the OS over existing one, and right now CC app works together with drivers, but I really hope this can be investigated.
    I wonder if there's anyone with CC, OSX and Cintiq who's experiencing the same issue and/or maybe someone who can say what's going on and how another driver can interfere with other software permissions.
    Thanks!
    Sergey

    Sergey I found the following error within the DLM.log which is relevant to the failure.  The error is as follows:
    03/28/15 13:27:18:569 | [INFO] |  |  |  |  |  |  | 82734 | Going to download the file at /tmp/4E40DAC1-7D75-40A6-8617-C269A6172398
    03/28/15 13:27:18:569 | [INFO] |  |  |  |  |  |  | 82734 | Preference: Client has set the preference for single stream download
    03/28/15 13:27:18:582 | [INFO] |  |  |  |  |  |  | 83009 | thread count is 0 and active thread count is 1
    03/28/15 13:27:18:800 | [INFO] |  |  |  |  |  |  | 83005 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v2/icons?clientID=apps _panel_desktop
    03/28/15 13:27:18:800 | [INFO] |  |  |  |  |  |  | 83005 | Going to download the file at /tmp/7ACEA07C-63FD-494D-91EE-67148CBDA13F/F2A8CBFD-7226-4034-A0BC-87A0A4B5347B
    03/28/15 13:27:18:800 | [INFO] |  |  |  |  |  |  | 83005 | Preference: Client has set the preference for single stream download
    03/28/15 13:27:19:111 | [ERROR] |  |  |  |  |  |  | 83008 | The error has come and the http error code is - 404
    03/28/15 13:27:19:111 | [ERROR] |  |  |  |  |  |  | 83008 | the download job (0) failed to execute. The job state is STOPPED_STATE
    03/28/15 13:27:19:111 | [ERROR] |  |  |  |  |  |  | 83008 | the download job (0) failed to execute. The job state is ERROR_STATE
    03/28/15 13:27:19:111 | [INFO] |  |  |  |  |  |  | 83008 | WorkerThread::ThreadProc Current job is in Error State which is not recoverable
    03/28/15 13:27:19:521 | [INFO] |  |  |  |  |  |  | 83033 | **File download complete.**
    Based off this I would verify that you have sufficient disk space to write the files to the tmp directory.  I would also recommend creating a new local administrator account and seeing if you continue to receive the same error.  Details on how to set up a new local Administrator account can be found at Install or run Adobe applications in new user account | Mac OS X.

  • ITunes/Quicktime 7.3 upgrade error - can't uninstall previous version..?

    While trying to install the new version of iTunes and Quicktime, I get an error while installing:
    I checked the folder, and the iTunes.msi file is definitely there.
    When I quit the installer, it said to try the Tools > Download Only option in the apple update software. I did it, and opened the iTunes.msi file, and got the same error.
    I also tried uninstalling iTunes from Add/Remove Programs, but the same box in the picture above pops up.
    Any suggestions?
    iPod Shuffle 2nd Generation   Windows XP   Service Pack 2. Custom built PC. MB: Chaintech 7VJL APOJEE. Chipset: VIA KT333

    With those ones try the following procedure:
    first, head into your Add/Remove programs and uninstall your QuickTime. if it goes, good. if it doesn't, we'll just attend to it when we attend to itunes.
    next, download and install the Windows Installer CleanUp utility. use it to clear any existing itunes and/or QuickTime installation configuration information from the PC.
    Description of the Windows Installer CleanUp Utility
    next, use the the following document as a guide for manual removal of leftover itunes and quicktime program files:
    Removing iTunes and QuickTime for Windows
    now try another itunes install. does it go through properly this time?

  • Creative Cloud is empty with "download error", what can i do? I have a Mac

    My creative clouds is empty, no apps, just presenting a "download error".
    I have a mac and my internet conection is good and the firewalls are off.
    Can someone help me?

    Link for Download & Install & Setup & Activation problems may help
    -Online Chat http://www.adobe.com/support/download-install/supportinfo/
    OR
    Some download & install troubleshooting links
    -Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
    -more Mac 10.9.3 https://forums.adobe.com/thread/1491469
    -Enable Mac Root User https://forums.adobe.com/thread/1156604
    -more Root User http://forums.adobe.com/thread/879931
    -and more root user http://forums.adobe.com/thread/940869?tstart=0

  • Downloading error for Photoshop Elements on my Mac 10.5.8. Help!

    Downloading error for Photoshop Elements 11 on my Mac 10.5.8. After downloading and getting past the serial number information, the error below occurs. I've restarted the computer, and reinstalled the application install process several times now. HELP!
    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 12 error(s), 13 warning(s)
    WARNING: DW066: OS requirements not met for {FA19351D-E98C-48C1-B5E1-0C8C42B5E11C}
    WARNING: DW066: OS requirements not met for {F7FD5B5C-CE79-4657-AEB7-B0EE4626C912}
    WARNING: DW031: Payload:{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 has been updated and has been selected for repair. The patch {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 has been updated and has been selected for repair. The patch {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 will be uninstalled now.
    ----------- Payload: {64191879-379D-4ADF-9D1E-929FC71E7218} Elements 11 Organizer 11.0.0.0 -----------
    ERROR: DW030: Custom Action for payload {64191879-379D-4ADF-9D1E-929FC71E7218} Elements 11 Organizer 11.0.0.0 returned error. Failing this payload.
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe WinSoft Linguistics Plugin CS5: Install failed
    ERROR: DW050:  - Photoshop Camera Raw for Elements 11: Install failed
    ERROR: DW050:  - Elements 11 Organizer: Failed due to Language Pack installation failure
    ERROR: DW050:  - Elements 11 Organizer_AdobeElements11Organizer_en_US: Install failed
    ERROR: DW050:  - Adobe XMP Panels CS5: Install failed
    ERROR: DW050:  - AdobeTypeSupport CS5: Install failed
    ERROR: DW050:  - Adobe Linguistics CS5: Install failed
    ERROR: DW050:  - AdobeCMaps CS5: Install failed
    ERROR: DW050:  - Adobe Photoshop Elements 11_AdobePhotoshopElements11_en_US: Install failed
    ERROR: DW050:  - Adobe Photoshop Elements 11: Failed due to Language Pack installation failure

    you don't meet the system requirements:
    Multicore Intel® processor
    Mac OS X v10.6 through v10.8
    1GB of RAM (2GB for HD video functions)
    4GB of available hard-disk space (additional free space required during installation)
    1024x768 display resolution
    DVD-ROM drive
    QuickTime 7 software required for multimedia features
    Internet connection required for Internet-based services*
    update your os.

  • Download Error in my Creative Cloud Apps Folder

    In my Adobe Creative Cloud "Apps" folder I'm getting the following message: Download error. Unable to reach Adobe servers. Please check your internet connectivity, firewall settings, and then try again. (400)
    Any ideas on what's going on?

    Hi Michael,
    Please see Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for common steps to resolve the difficulties you are currently experiencing.
    If you are on a managed network?  If so please see refer your I.T. department to the Adobe Creative Cloud Service Access Documentation for IT section of http://www.adobe.com/devnet/creativesuite/enterprisedeployment.html
    Let me know the results.
    Thanks!
    Eshant

  • *FIX?* Adobe Application Manager - Download Error (Creative Cloud)

    So I just started the subscription for the Creative Cloud and I downloaded the Adobe Application Manager, which seemed to have installed fine, and when I go into my creative cloud and click download, under for example photoshop, I get Download Error - Contact Customer Support in my AAM (Adobe Application Manager). I have tried many things that people in the forums have suggested from turing off my firewalls, to uninstalled and restarting my computer, I downloaded the most up to date AAM. Any other suggestions? I just got my subscription literally moments ago so I am a little bummed I can't access any of my new software.
    I am using a Mac, if that makes any different. Hope someone can help.
    Also, when I go to open up the AAM without clicking download for a adobe product the same Download Error pops up.
    *So I may have fixed the problem accidentally, I downloaded a trial of photoshop. When I downloaded the photoshop trial it allowed me to use my subscription for my creative cloud. It also had me download the Adobe Download Assistant. I think the Adobe Download Assistant was the thing I was missing, now my AAM seems to let me download the rest of the programs I need. Hope this helps anybody else.*

    TGarcia if you are on a managed network then please work with your I.T. department to ensure that the Adobe Application Manager/PDApp.exe has proper access to the Internet.
    If you are on a non-managed network then please see Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.

  • Download error on cc panel

    we have installed cc for photographers on my husbands desktop which I have a user account on, firstly it is insisting on being on his user account too but now we have downloaded my ps lr and bridge when I open my cc panel its saying download error on the Apps tab even though it has installed the things I use and my font kits.
    Is there anyway to remove it from his account without it stopping running on mine? and does anyone have any ideas as to why its now showing download error when it was ok last night when we installed everything

    Sign in, activation, or connection errors | CS5.5 and later
    Mylenium

  • Download Error; What's Up?

    Greetings All,
    I am getting this message from the Creative Cloud...  "Download Error" and looking to find out how to rectify this.  I have read some of the forum responses; However, losing internet connection is ruled out (I am on it now, the internet), therefore, there has to be some other solution?  Any help will be appreciated.
    Thanks,
    T

    Moving this discussion to the Creative Cloud Download & Install forum.
    Tnecius please begin by reviewing the steps listed in Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.  Also are you on a managed network or is this a home network managed by yourself?

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