QuickTime/After Effects render problem

This is a strange one. When batch rendering from After Effects CS3 to .mov format, some random files will have an upper case file extension, and the rest lower case. Our automated QA process will only deal with lower case extensions, so this is a problem. I don't believe the issue lies with the destination share, since AE projects render there fine using different codecs (Etymonix, for example). Here's our config info. We are still using QT 7.5.5 because of other AE issues with the latest version.
Clients/render nodes:
Windows XP Pro SP3
After Effects CS3 w/8.0.2 patch
QuickTime 7.5.5
Batch render app:
Deadline 3.1 SP2
File share:
Isilon OneFS 5.0.0
CIFS protocol
thanks

edwoodjrjr wrote:
I don't believe the issue lies with the destination share,
Actually I do. What seems to happen is that when the file name is short enough, it will end up being one case, when it's longer, in the other. The reason behind this certainly being how some file systems discriminate between long file names and short ones, and not adding a long name, if the file can be described with teh short name (or simply using the same name). Depending on which part your other system reads, this may show up as different case names. Likewise, you could simply be seeing code page/ Unicode conversion issues during network transfers. If only one workstation has a different setting than the others, it might royally interfere with the file naming on the storage, beause then the files will use the name defined by the workstation who requested/ created it (first come, first served). Anyway, this is far too high-endish and specialized stuff you are working with, so I don't think your will get conclusive answers here. I even couldn't find out what CIFS actually does use under the hood, as I strongly believe it's just a wrapper system for another native file system (anything from FAT16 to Linux EXT), so maybe ask the Deadline people and Isilon...
Mylenium

Similar Messages

  • QuickTime/After Effects redner problem

    This is a strange one. When batch rendering from After Effects CS3 to .mov format, some random files will have an upper case file extension, and the rest lower case. Our automated QA process will only deal with lower case extensions, so this is a problem. I don't believe the issue lies with After Effects or the destination share, since AE projects render fine using different codecs (Etymonix, for example). Here's our config info. We are still using QT 7.5.5 because of other AE issues with the latest version.
    Clients/render nodes:
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    After Effects CS3 w/8.0.2 patch
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    edwoodjrjr wrote:
    I don't believe the issue lies with the destination share,
    Actually I do. What seems to happen is that when the file name is short enough, it will end up being one case, when it's longer, in the other. The reason behind this certainly being how some file systems discriminate between long file names and short ones, and not adding a long name, if the file can be described with teh short name (or simply using the same name). Depending on which part your other system reads, this may show up as different case names. Likewise, you could simply be seeing code page/ Unicode conversion issues during network transfers. If only one workstation has a different setting than the others, it might royally interfere with the file naming on the storage, beause then the files will use the name defined by the workstation who requested/ created it (first come, first served). Anyway, this is far too high-endish and specialized stuff you are working with, so I don't think your will get conclusive answers here. I even couldn't find out what CIFS actually does use under the hood, as I strongly believe it's just a wrapper system for another native file system (anything from FAT16 to Linux EXT), so maybe ask the Deadline people and Isilon...
    Mylenium

  • Need help with after effects render engine setup

    I use AE CS6 on a mac computer running Mountain Lion. I also own a PC running Windows 7, and I am wanting to use it to assist with network rendering. How do I install the after effects render engine on a PC, when all that I own is the Mac version of the software?
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    Raj Nagar wrote:
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    0xffffff81e2bce040 : 0xffffff8001cf4486
    0xffffff81e2bce060 : 0xffffff8001ca5580
    0xffffff81e2bd3cb0 : 0xffffff8001c90768
    0xffffff81e2bd3d60 : 0xffffff8001c960b3
    0xffffff81e2bd3d90 : 0xffffff8001c8f81d
    0xffffff81e2bd3dc0 : 0xffffff8001c8ea6c
    0xffffff81e2bd3e00 : 0xffffff8001c7ea0c
    0xffffff81e2bd3f10 : 0xffffff8001c82a4f
    0xffffff81e2bd3f40 : 0xffffff8001c1d307
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    com.apple.filesystems.smbfs 2.0.3
    com.apple.driver.AudioAUUC 1.60
    com.apple.driver.AppleHWSensor 1.9.5d0
    com.apple.driver.AGPM 100.14.34
    com.apple.filesystems.autofs 3.0
    com.apple.iokit.IOBluetoothSerialManager 4.2.7f4
    com.apple.driver.AppleMikeyHIDDriver 124
    com.apple.driver.AppleUpstreamUserClient 3.5.13
    com.apple.iokit.IOUserEthernet 1.0.0d1
    com.apple.driver.AppleHDA 2.6.3f4
    com.apple.kext.AMDFramebuffer 1.2.4
    com.apple.driver.AppleIntelHD3000Graphics 8.2.4
    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
    com.apple.AMDRadeonX3000 1.2.4
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleHWAccess 1
    com.apple.driver.AppleMikeyDriver 2.6.3f4
    com.apple.driver.AppleMuxControl 3.6.22
    com.apple.driver.AppleLPC 1.7.0
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f4
    com.apple.driver.SMCMotionSensor 3.0.4d1
    com.apple.driver.AppleMCCSControl 1.2.5
    com.apple.kext.AMD6000Controller 1.2.4
    com.apple.driver.AppleIntelSNBGraphicsFB 8.2.4
    com.apple.driver.AppleSMCPDRC 1.0.0
    com.apple.driver.AppleSMCLMU 2.0.4d1
    com.apple.driver.AppleThunderboltIP 1.1.2
    com.apple.driver.AppleUSBTCButtons 240.2
    com.apple.driver.AppleUSBTCKeyboard 240.2
    com.apple.driver.AppleIRController 325.7
    com.apple.iokit.SCSITaskUserClient 3.6.7
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 35
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage 2.6.0
    com.apple.driver.AppleUSBHub 683.4.0
    com.apple.driver.AirPort.Brcm4331 700.20.22
    com.apple.driver.AppleFWOHCI 5.0.2
    com.apple.driver.AppleSDXC 1.5.2
    com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
    com.apple.driver.AppleAHCIPort 3.0.5
    com.apple.driver.AppleUSBEHCI 660.4.0
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleACPIButtons 2.0
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSMBIOS 2.1
    com.apple.driver.AppleACPIEC 2.0
    com.apple.driver.AppleAPIC 1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
    com.apple.nke.applicationfirewall 153
    com.apple.security.quarantine 3
    com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
    com.apple.kext.triggers 1.0
    com.apple.iokit.IOSerialFamily 10.0.7
    com.apple.iokit.IOSurface 91.1
    com.apple.iokit.IOBluetoothFamily 4.2.7f4
    com.apple.driver.DspFuncLib 2.6.3f4
    com.apple.vecLib.kext 1.0.0
    com.apple.iokit.IOAudioFamily 1.9.7fc2
    com.apple.kext.OSvKernDSPLib 1.14
    com.apple.iokit.IOFireWireIP 2.2.6
    com.apple.driver.IOPlatformPluginLegacy 1.0.0
    com.apple.iokit.IOAcceleratorFamily 98.24
    com.apple.driver.AppleGraphicsControl 3.6.22
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f4
    com.apple.driver.AppleBacklightExpert 1.0.4
    com.apple.iokit.IONDRVSupport 2.4.1
    com.apple.driver.AppleSMBusController 1.0.12d1
    com.apple.kext.AMDSupport 1.2.4
    com.apple.AppleGraphicsDeviceControl 3.6.22
    com.apple.driver.IOPlatformPluginFamily 5.7.1d6
    com.apple.driver.AppleHDAController 2.6.3f4
    com.apple.iokit.IOHDAFamily 2.6.3f4
    com.apple.driver.AppleSMC 3.1.8
    com.apple.iokit.IOGraphicsFamily 2.4.1
    com.apple.driver.AppleSMBusPCI 1.0.12d1
    com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
    com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
    com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
    com.apple.driver.AppleUSBMultitouch 240.10
    com.apple.iokit.IOUSBHIDDriver 660.4.0
    com.apple.driver.AppleUSBMergeNub 650.4.0
    com.apple.driver.AppleUSBComposite 656.4.1
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.7
    com.apple.iokit.IOBDStorageFamily 1.7
    com.apple.iokit.IODVDStorageFamily 1.7.1
    com.apple.iokit.IOCDStorageFamily 1.7.1
    com.apple.iokit.IOAHCISerialATAPI 2.6.1
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7
    com.apple.driver.AppleThunderboltNHI 2.0.1
    com.apple.iokit.IOThunderboltFamily 3.3.1
    com.apple.iokit.IOUSBUserClient 660.4.2
    com.apple.iokit.IO80211Family 640.36
    com.apple.iokit.IOFireWireFamily 4.5.5
    com.apple.iokit.IOEthernetAVBController 1.0.3b4
    com.apple.driver.mDNSOffloadUserClient 1.0.1b5
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.iokit.IOAHCIFamily 2.6.5
    com.apple.iokit.IOUSBFamily 686.4.1
    com.apple.driver.AppleEFINVRAM 2.0
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 278.11.2
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 7
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.DiskImages 371.1
    com.apple.iokit.IOStorageFamily 1.9
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    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 2.0
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.pthread 1
    com.apple.kec.corecrypto 1.0
    Unable to gather system configuration information.

    Remove the "Blackmagic" software and see whether there's an improvment.
    Any third-party software that doesn't install by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.
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    You will generally have to restart the computer in order to complete an uninstallation. Until you do that, there may be no effect, or unpredictable effects.
    If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.
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  • Trial Version Of After Effects Installation Problem

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    Exit Code: 6
    -------------------------------------- Summary --------------------------------------
      - 1 fatal error(s), 3 error(s), 20 warning(s)
    WARNING: Payload:{565DE707-5798-4FC3-8DF6-0F58A348A9B0} Adobe Premiere  Pro CS5 Third Party Royalty Content has been updated and has been  selected for repair. The patch {235B2E58-96B8-475E-B7C2-0FA89135E964}  Adobe Premiere Pro CS5 Third Party Royalty  Content_5.0.1_AdobePremierePro5RoyaltyAll will be uninstalled now.
    WARNING: Payload:{7816FDDE-40D4-482D-AD7D-97858985DB3E} Adobe OnLocation  CS5 Royalty Content has been updated and has been selected for repair.  The patch {5AF84E15-9A23-4295-8508-F2901A923E83} Adobe OnLocation CS5  Royalty Content_5.0.1_AdobeOnLocation5RoyaltyAll will be uninstalled  now.
    WARNING: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles  Installer will not be repaired, due to updated patch of STI and one of  the top level payload is being installed.
    WARNING: Warning: {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP  Panels CS5 will not be repaired, due to updated patch of STI and one of  the top level payload is being installed.
    WARNING: Warning: {37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop  Camera Raw will not be repaired, due to updated patch of STI and one of  the top level payload is being installed.
    WARNING: Warning: {6E505C8F-2896-11DF-9B64-0013724DD917} DeviceCentral  will not be repaired, due to updated patch of STI and one of the top  level payload is being installed.
    WARNING: Warning: {1D855870-28A4-11DF-9731-0024E8692489}  DeviceCentral_DeviceCentral3LP-de_DE will not be repaired, due to  updated patch of STI and one of the top level payload is being  installed.
    WARNING: Warning: {0D067D13-C3D7-4EA6-B346-740CD91FD547} Adobe Bridge  CS5 will not be repaired, due to updated patch of STI and one of the top  level payload is being installed.
    WARNING: Warning: {61A3D10A-AA4D-4E4C-B9DB-6A08D318EA41} Photoshop  Camera Raw (64 bit) will not be repaired, due to updated patch of STI  and one of the top level payload is being installed.
    WARNING: Payload:{565DE707-5798-4FC3-8DF6-0F58A348A9B0} Adobe Premiere  Pro CS5 Third Party Royalty Content has been updated and has been  selected for repair. The patch {235B2E58-96B8-475E-B7C2-0FA89135E964}  Adobe Premiere Pro CS5 Third Party Royalty  Content_5.0.1_AdobePremierePro5RoyaltyAll will be uninstalled now.
    WARNING: Payload:{7816FDDE-40D4-482D-AD7D-97858985DB3E} Adobe OnLocation  CS5 Royalty Content has been updated and has been selected for repair.  The patch {5AF84E15-9A23-4295-8508-F2901A923E83} Adobe OnLocation CS5  Royalty Content_5.0.1_AdobeOnLocation5RoyaltyAll will be uninstalled  now.
    WARNING: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles  Installer will not be repaired, due to updated patch of STI and one of  the top level payload is being installed.
    WARNING: Warning: {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP  Panels CS5 will not be repaired, due to updated patch of STI and one of  the top level payload is being installed.
    WARNING: Warning: {37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop  Camera Raw will not be repaired, due to updated patch of STI and one of  the top level payload is being installed.
    WARNING: CreateAlias:Icon file does not exist at C:\Program Files  (x86)\Adobe\Adobe Utilities - CS5\Pixel Bender Toolkit  2\windows\pb_app.icofile:\\\C:\PIXELB~1\source\winwood\Staging     0X1.FEAE8FP-1020rea\windows\pb_app.ico42178f80493091e8e552c84a2897e9da68fce32_32_f8049309 1e8e552c84a2897e9da68fce  for icon C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe  Master Collection CS5\Adobe Pixel Bender Toolkit 2.lnk with target  C:\Program Files (x86)\Adobe\Adobe Utilities - CS5\Pixel Bender Toolkit  2\Pixel Bender Toolkit.exe
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    WARNING: Warning: {1D855870-28A4-11DF-9731-0024E8692489}  DeviceCentral_DeviceCentral3LP-de_DE will not be repaired, due to  updated patch of STI and one of the top level payload is being  installed.
    WARNING: Warning: {0D067D13-C3D7-4EA6-B346-740CD91FD547} Adobe Bridge  CS5 will not be repaired, due to updated patch of STI and one of the top  level payload is being installed.
    WARNING: Warning: {61A3D10A-AA4D-4E4C-B9DB-6A08D318EA41} Photoshop  Camera Raw (64 bit) will not be repaired, due to updated patch of STI  and one of the top level payload is being installed.
    WARNING: Payload cannot be installed due to dependent operation failure
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    ERROR:  - Adobe After Effects CS5: Failed due to Language Pack installation failure
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    Exit Code: 6
    -------------------------------------- Summary --------------------------------------
    - 1 fatal error(s), 3 error(s), 16 warning(s)
    WARNING: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
    WARNING: Warning: {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
    WARNING: Warning: {37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
    WARNING: Warning: {6E505C8F-2896-11DF-9B64-0013724DD917} DeviceCentral will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
    WARNING: Warning: {1D855870-28A4-11DF-9731-0024E8692489} DeviceCentral_DeviceCentral3LP-de_DE will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
    WARNING: Warning: {0D067D13-C3D7-4EA6-B346-740CD91FD547} Adobe Bridge CS5 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
    WARNING: Warning: {61A3D10A-AA4D-4E4C-B9DB-6A08D318EA41} Photoshop Camera Raw (64 bit) will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
    WARNING: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
    WARNING: Warning: {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
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    WARNING: Warning: {1D855870-28A4-11DF-9731-0024E8692489} DeviceCentral_DeviceCentral3LP-de_DE will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
    WARNING: Warning: {0D067D13-C3D7-4EA6-B346-740CD91FD547} Adobe Bridge CS5 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
    WARNING: Warning: {61A3D10A-AA4D-4E4C-B9DB-6A08D318EA41} Photoshop Camera Raw (64 bit) will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
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    ERROR:  - Adobe After Effects CS5: Failed due to Language Pack installation failure
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