Quicktime and Itunes aren't opening up. Please help. Please.

Hello to all who have visited this post.
Basically i'm not very good with computers. So i apologise for the ''noob'' internet/computer knowledge.
I bought my Ipod a couple of months ago. Everything was fine. I could transfer songs from computer to Ipod without any problems.
But recently, when i try to open up Itunes, it dosen't open up. I try to repair/reinstall it but when i do that some message comes up ''fatal error occured'' so if anybody has some knowledge on how to fix this please help me.
I haven't installed any foreign applications as well. The latest ones i've installed into my computer are Codecs and this Nokia Pc Suite which helps me connect my phone to my computer Via USB. and other players such as ''Core Media Player, BS player, VLC player and FLV player.
Thank you for spending your time to read this.

Have you tried conducting a search of Discussions with the subject "fatal error" or "fatal error occurred"? This will let you read the results of others experiences with similar or identical problems.
Also, Navigate on your computer to the following: Go to Start\Administrative tools\Event Viewer\System and left click the system heading. This will open the event viewer screen and show you information and error messages about your computer. Post the error number identified with the fatal system error you recieved, (look at the time stamps) and perhaps someone here will be able to diagnose your problem in more detail.
Dell Dimension 2300 Windows XP

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Quicktime and itunes will not open error message

I think their is suppose to be two files (QuickTime.qts and QuickTimeVR.qtx) in the systems 32 folder. But there is a quick.ime also in the folder, do I delete it so that my quicktime and itunes work.

No, quick.ime is not part of Quicktime. Don't delete it.
If Quicktime will not open, then iTunes can't work.
Can you give the Quicktime error message in full, and also check in your Windows error logs or Problems & solutions to see if there is more information there.
You haven't given your Windows version which helps when troubleshooting.

Had a text telling me my old iPhone 3GS has now been unlocked. Inserted Orange SIM (from daughter's working phone) and iTunes says no SIM installed. Help please

had a text telling me my old iPhone 3GS has now been unlocked. Inserted Orange SIM (from daughter's working phone) and iTunes says no SIM installed. Help please

Kilted Tim is correct, did you plug it in to iTunes to complete the process? I assumed you would have done so, but I shouldn't have assumed.

Quicktime and iTunes 6 problems...Urgent Help! Please!

I have recieved an iPod for christmas, for use on my laptop which currently uses iTunes 6. I would like to be able to burn some tracks onto a disc, but a CD-Burner for the laptop is not availiable. My Family Computer however, does have a CD-Burner, so I thought I would be able to burn the tracks from here. I installed the version of iTunes supplied with the iPod and connected the ipod to the computer. I attempted to play some purchased music, in order to add it to my library and was told it was not authorised to play in the computer. I attemtpted to authorise it and it then told me that I needed to install iTunes 6. I did so, and half way through the download, it stopped and told me their was an error with the Quick time download (Error : - 3). I attemtpted to use iTunes after the installation finished and it told me that I could not use it becuase it require a certain version of Quicktime. I then attempted to dwnload the version of Quicktime, without iTunes. There was an error (1402). After tis there was another error (-1603). It then told me Quicktime could not complete its installation...Could anyone direct in the right direction to being able to have iTunes 6 and burn tracks from my iPod? Help would be MUCH appreciated...
I am using Windows XP Service Pack 2...

hiya!
I then attempted to dwnload the version of Quicktime, without iTunes. There was an error (1402).
hmmm. that's the underlying problem that is causing the -3 on the itunes install.
let's try applying the following treatments:
Error 1406 or 1402 appears when you install iTunes or QuickTime for Windows
... and if you end up trying the regedit, let's take a few additional precautions on the standalone QT 7.0.3 reinstall after that.
reboot the PC first. then download and save a copy of the QT 7.0.3 installer to your hard drive. (we'll run the install from there rather than online.) switch off any antivirus and antispyware applications prior to the install.
Quicktime 7.0.3 Standalone Installer
keep us posted.
love, b

Quicktime and iTunes 6 problems...Urgent Help!

I have recieved an iPod for christmas, for use on my laptop which currently uses iTunes 6. I would like to be able to burn some tracks onto a disc, but a CD-Burner for the laptop is not availiable. My Family Computer however, does have a CD-Burner, so I thought I would be able to burn the tracks from here. I installed the version of iTunes supplied with the iPod and connected the ipod to the computer. I attempted to play some purchased music, in order to add it to my library and was told it was not authorised to play in the computer. I attemtpted to authorise it and it then told me that I needed to install iTunes 6. I did so, and half way through the download, it stopped and told me their was an error with the Quick time download (Error : - 3). I attemtpted to use iTunes after the installation finished and it told me that I could not use it becuase it require a certain version of Quicktime. I then attempted to dwnload the version of Quicktime, without iTunes. There was an error (1402). After tis there was another error (-1603). It then told me Quicktime could not complete its installation...Could anyone direct in the right direction to being able to have iTunes 6 and burn tracks from my iPod? Help would be MUCH appreciated...

See if this article helps
http://docs.info.apple.com/article.html?artnum=93865
Also, the installing and upgrading forums will have more answers to this type of question.
http://discussions.apple.com/forum.jspa?forumID=792&start=0
Good luck!

Quicktime and iTunes Won't Open after updating to iTunes 7.3.1

So this morning I downloaded iTunes 7.3.1, but I winged it as usual. And I only winged it because the option to upgrade was in Korean, and for some reason I can't change it to English. But anyway, I updated as usual and my computer restarted. Then I tried to open up iTunes and I got a error report. And it took me to a Windows Error Reporting and said the problem was my hard drive. And said to go to run, type in EVENTVWR, and double click on application and than double click on an event ID of 1005. That didn't work, so of course my iTunes and Quicktime(which won't install even after I tried to repair it) arn't having a temp. problem. So I tried the second solution and typed in CMD after I clicked run. And then a black window popped up and I was suppose to type in chkdsk /f, but when I tried to start typing the window just closed itself. And after I got home this evening, I tried opening iTunes and it said to reinstall iTunes and I did. So I tried opening it agains after I reinstalled it, and the same error popped up and quicktime still will not open.
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Sony Windows XP

Okay. That's looking like a badly broken QuickTime (although it's not the most common message people see under those circumstances).
So we'd better try swapping out your existing QuickTime. Since it's giving you "fatal errors", it's unlikely that you'll be able to use Add/remove Programs to uninstall it. So we'll try getting it out of there by other means.
Download and install the Windows Installer CleanUp utility. then use it to clear any existing QuickTime installation configuration information from your PC (Run CleanUp, find "QuickTime in the entries in CleanUp, select the QuickTime entry and click "Remove"):
Description of the Windows Installer CleanUp Utility
Next, we’ll manually remove leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
7. Restart your computer.
next, we'll try to get a fresh copy of QuickTime into your PC by doing a repair install of itunes.
switch off antivirus and antispyware applications prior to the repair install.
go into Add/Remove and select itunes. click "Change" and then click "Repair".
if the repair install goes through okay, restart the PC and try launching itunes again. does it launch properly now?

Quicktime and itunes will not open - buffer overrun in quicktime

I cannot open Itunes. It says it needs quicktime. quicktime will not open. says buffer overrun. reinstalled both itunes and quicktime. both used to run prior to updates. Help.

Quicktime was working on my Vista computer up until a short time ago. I believe one of the Microsoft updates crippled it. I have looked at several forums and read the other threads on this site and from what others have described I really believe now that Microsoft did this with one of their updates. There are many problems with Vista all due to Microsoft trying to force developers to use only their products. Unfortunately they are squeezing us customers really hard.

Re: Quicktime and iTunes Won't Open after updating to iTunes 7.3.1

i have been trying to install the itunes for about 2 or 3 hrs str8.....im gettin very agitated too
when i click for it to download the itunes it says ty for downloading but nothing never pops up....when i try to install the quick time it says the same but nothing NEVER happens....its like i cant install either of them if my life depended on it and im tired of all my time being wasted

Okay. That's looking like a badly broken QuickTime (although it's not the most common message people see under those circumstances).
So we'd better try swapping out your existing QuickTime. Since it's giving you "fatal errors", it's unlikely that you'll be able to use Add/remove Programs to uninstall it. So we'll try getting it out of there by other means.
Download and install the Windows Installer CleanUp utility. then use it to clear any existing QuickTime installation configuration information from your PC (Run CleanUp, find "QuickTime in the entries in CleanUp, select the QuickTime entry and click "Remove"):
Description of the Windows Installer CleanUp Utility
Next, we’ll manually remove leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
7. Restart your computer.
next, we'll try to get a fresh copy of QuickTime into your PC by doing a repair install of itunes.
switch off antivirus and antispyware applications prior to the repair install.
go into Add/Remove and select itunes. click "Change" and then click "Repair".
if the repair install goes through okay, restart the PC and try launching itunes again. does it launch properly now?

Error Message and Itunes won't open. NEED HELP ASAP PLEASE

I tried to get into my iTunes from my desktop short cut and the error message saying "Problem with Shortcut" then saying "This action is only valid for products that are currently installed." ***??? Anyway I tried to download a new version of iTunes then it said it could no remove old files. SO, I tried to remove iTunes by add/remove programs and it won't let me.>> NEED HELP I LEAVE TOMORROW FOR TRAINING AND I NEED SOME MUSIC AND UPDATE ON MY IPOD>>>>

Welcome to AD!
Download, install, and run this tool from Microsoft. Use it to fix the iTunes and QuickTime programs, as well as Apple Software Updater.
http://support.microsoft.com/kb/290301
Then reinstall iTunes.
If you need step-by-step directions, they are in the *General installation troubleshooting* section of this Apple article. Click on each line to expand the instructions.
http://support.apple.com/kb/HT1926
The Microsoft installer cleanup tool is listed in the third step, "Clean up iTunes installer files on the computer".

Quicktime and iTunes "quit unexpectedly" when I try to open them

I'm getting an error message whenever I try to open either Quicktime or iTunes saying that the application quit unexpectedly. The error report (for both Quicktime and iTunes) says (amongst other things):
Exception: EXCBADACCESS
Codes: KERNPROTECTIONFAILURE
Thread 0 Crashed with PPC thread state 64
Anyone any ideas? Thanks.

Please post the crash report here so we can view it and offer help.

When i try to boot itunes, screen goes black and a message pops up and says not compatible with the visual elements. how do i fix this? itunes wont even open at this point. please help. thanks :)

When i try to boot itunes, screen goes black and a message pops up and says not compatible with the visual elements. how do i fix this? itunes wont even open at this point. please help. thanks

Let's first try the following document, only be sure that none of the boxes in the compatibility mode tab are checked (not just the compatibility mode box itself):
iTunes for Windows: How to turn off Compatibility Mode

DEP error when opening quicktime and itunes

I've installed the latest version of both quicktime and itunes on my new laptop but neither of them open as they are prevented by DEP on windows vista, does anyone have any idea how to get around this or help me. It's fustrating as i can't update the music on my i-pod touch

DEP errors often seem to occur with incompatible codecs.
Go to your control panel (classic view) and try to start QUicktime Preferences. Post the error message *in full*. This can give a clue about codec issues.
Have you installed any of the following:
ACE & K-Lite mega codecs package, QT alternative, Storm codec, WinAVI video converter, Mpcstar, (possibly starcodec pack, 3ivx)
If so uninstall them.
Assuming this is a codec problem you need to remove then reinstall QUickitme after uninstalling the problem software.
Then download the version of Quickime without iTunes:
http://www.apple.com/quicktime/download/win.html
Now Remove Quicktime using the method for Quicktime in this article (just Quicktime):
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
When you come to your C:\Windows\system32\ folder you can delete any file or folder with Quicktime in the name.
Restart you computer
Install the stand alone Quicktime and check if it starts.
If it does you are in a position to find out if iTunes is OK.

The iphoto and itunes will not open please help

on my Mac G5 the iphoto and itunes will not open can anyone help

Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at the top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
Then, hold the Option key down when trying to open iPhoto, does it ask where it's Library is? Or what exactly happens?

I downloaded Quicktime but iTunes still wont open

I accidentally removed Quicktime from my programs list because I didn't know that I needed it to run iTunes. so I went online and downloaded it and iTunes still wont open. Saying that: "Quicktime was not found!" and "Please reinstall iTunes" so I re-downloaded iTunes and I'm still getting the same message.
How do I get QuickTime back on my programs list?
Is re-downloading QuickTime a wast of time?
What am I doing wrong?
I can sit here and download it all day its not going to change anything?

If you just deleted QT from C:\Program Files you may be able to restore it from the Recycle Bin. If you used the add/remove control panel, you probably want to use it again. And then download a new iTunes QT installer

Quicktime and itunes wont install. I have never had quicktime installed on my computer before

I recently bought an ipod touch 4g and realized that I needed itunes to activate it. After downloading itunes it wouldn't install, no error messages or anything, when I click on the installer it just doesn't do anything.
After downloading several versions of itunes (older versions) I finally found one that started to install. Then it told me that I need Quicktime on my computer in order for it to install. So I downloaded the latest version of quicktime and had the same problem, when I click on the installer, nothing happens. I tried downloading older versions of quicktime but still had the same problem.
I have never had quicktime or itunes installed on this computer before, so I know that it isn't an older version of the program hidden in my computer that is preventing the installation from happening.
My computer is running on Windows 7. I know that there wasn't a problem with downloading the software, the files weren't corrupted or anything. There are no error messages, the software doesn't even partially install. When I click on the installer, nothing happens. I have tried running the programs as an administrator and that doesn't change anything.
I have tried so many different things, but can't remember everything that I tried. Yesterday I spent nearly 10 hours trying to sort this out because I was determined to get my ipod running. I only stopped when my internet credit ran out and today after buying some more, I am trying again. Please help.

I appreciate the quick response, thank you for that.
One thing I did try was windows cleanup utility and searched through the program files for all apple software, but had none. I even deleted the temp files on my computer, and on my internet browser, but nothing happened.
One thing that I didn't think of was deleting the installation files in my downloads folder, pretty silly of me but I didn't think it would make a difference. I also spent about 2-3gig on downloads yesterday and didn't want to delete the files but as a last resort I did and emptied my recycle bin, then downloaded a fresh copy of Quicktime and finally it installed!
Now I am in the process of downloading a fresh copy of iTunes, the download hasn't finished yet so I haven't had a chance to install it yet but I have a much better feeling about it this time after deleting all the old installation files from my downloads folder. If Quicktime worked after that, I am sure iTunes will.
I can't believe it was something so simple as deleting the installation files in my downloads folder and emptying the recycle bin. I had seriously gone through my entire computer looking for any little file that was related to Quicktime or iTunes. I didn't even think of the two most obvious places. I spent so much time and credit downloading multiple files and my computer even got a virus when trying to download a copy from an unauthorized source, I had no problem getting rid of the virus, but struggled with Quicktime and iTunes, that is why I got so frustrated! I feel like an idiot now :-P
Thank you for your help. I still havent installed iTunes yet, so fingers crossed. I think it will work now though.

Quicktime and Itunes aren't opening up. Please help. Please.

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