Quicktime (and iTunes) skip if uploading

ok. This is a little weird. For the past several months, QT and iTunes have trouble playing any format audio or video if I am uploading. For example, if I send an email with a bunch of pictures, itunes or QT will start stuttering. Processor usage doesn't increase, and it really shouldn't. But when the upload is done, everything returns to normal. If I use something that is not dependant on QT (like VLC or mplayer) everything works fine.
repair permissions didn't change anything and this was before I installed divx 6 and flip4mac free.
Any ideas or anyone else come across this?
DP800 MDD. plenty of RAM and HD space.

are you sure you have completely uninstalled quicktime? there is a problem with a file in the qt folders that cannot be deleted. sometimes it makes it imposible to uninstall completely, weather it is tried with control pannel or the new installer. to be sure QT has been completely removed you need to check "program files\quicktime". if there is a folder for quicktime and it still has a file (or several) in it, it won't allow the complete uninstall of the program, which in turn makes it impossible to install the newer version. If you have a quicktime folder then follow my quoted instructions below to reinstall quicktime. once you have reinstalled QT, you can reinstall/update itunes. hope this works for ya
nathan
{quote:title=Thermos017 wrote:}
the problem is caused by a file that cannot be deleted in the quicktime folder, and is very easy to fix.
if you search for "CFCharacterSetBitmaps.bitmap" or navigate to "C:\Program Files\QuickTime\QTSystem" you will find the file. as i said, it cannot be deleted, however it can be moved to another location on the c drive. move the file to your desktop or anywhere outside the program files folder, then run the install again. Be sure you cut/paste the file to another location. drag & drop will only copy the file, and will leave the problem file in its original location.
if the install still fails, then you'll have to double check that the file mentioned above was not regenerated in the install attempt (repeat instruction in paragraph2), and remove the QT program through control panel. once the file is removed, the control panel can remove the whole program, then the reinstall will work just fine. {quote}

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