Quicktime app does not work
I have just tried to open a TS file on my Mac Pro Yosemite and got a message that ¨ To open this file I needed to download and install Quicktime Mpg2 Playback Component¨,
Buy online from http.//www.apple.com/quicktime/mpeg2 which I did. I paid €19.99 and it downloaded. I opened the installer and then got the message ¨QuickTime MPEG2 can't be installed on this disk. This software is intended for an earlier version of Mac OS X ¨.
I have now paid out to Apple for something that leaves me out of pocket for something they recommend that does not work. How do I get my money back?
What version of Quicktime are you running? The MPEG-2 Playback Component is only for Quicktime 7. It will not work with later versions of Quicktime. If you are running Quicktime that ships with Lion or later, this component already is included. However it should still work with Quicktime 7 if it was installed prior to migrating or upgrading to Lion or later.
Determining QuickTime MPEG-2 Playback Component version - Apple Support
OS X: Unable to install QuickTime MPEG2 Playback Component - Apple Support
If the file in question will not run under the Quicktime that shipped with Yosemite, try using VideoLAN.
https://www.videolan.org/
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