Quicktime comes up with a Question mark?

My itunes work and my music can play however when i go to certain websites, images and movies come up as the quicktime logo with a question mark in the middle. I have all the updates and dont know why it wont show or play images, movies or games.

Is this on your Dell or on a Mac?
If it's a Mac I'd repair the permissions and see if that didn't cure it. If it doesn't.....
Download Quicktime again and reinstall...which will probably work on the Dell also.

Similar Messages

I start my macbook air up and a file comes up with a question mark. When I go to Disk Utility I go to update things or erase everything and my disks don't show up or anything. Anyone know what to do?

I start my macbook air up and a file comes up with a question mark. When I go to Disk Utility I go to update things or erase everything and my disks don't show up or anything. Anyone know what to do?

Question (?) Mark, Blinking Folder, or Gray Screen at Startup
These are related but not identical issues. Their causes are outlined in Intel-based Mac- Startup sequence and error codes, symbols. Solutions may be found in:
A flashing question mark appears when you start your Mac
Mac OS X- Gray screen appears during startup
In most cases the problems may be caused by:
Problem with the computer's PRAM - See Resetting your Mac's PRAM and NVRAM.
Boot drive's directory has been corrupted - Repair with Disk Utility.
Critical system files are damaged or deleted - Reinstall OS X.
The disk drive is physically non-functional - Replace the hard drive.
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
The main difference if you are using Lion or Mountain Lion is that you must first boot from the Recovery HD:
Boot From The Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstall Snow Leopard Without Erasing The drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
Reinstalling Lion/Mountain Lion Without Erasing The Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

Quicktime icon overlaid with a question mark

I am seeing a greyed down Quicktime icon overlaid with a white question mark on a blue background when I try to access some websites. It also comes up when I click on a line for more information to use Yahoo Messenger. What does this mean and how do I fix it?
Thanks

What have you tried and what have you searched?
Hundreds of posts here. Try some.

QuickTime logo with a question mark

Apologies if this is answered somewhere else, but I couldn't find the exact problem and I'm also very new at this.
On certain web pages I get a quick time logo with a question mark over it appearing, that seems to indicate some kind of missing plug-in (though I may be wrong about this). It's only started happening recently, but I can't pinpoint why. I have Flip4Mac, Quick Time Pro and the latest (I think) Flash Player installed. It means that I cannot read certain pages or see certain elements of pages. As an example, I tried to visit 'www.menierchocolatefactory.com/index2.asp', but just got a big QuickTime logo with question mark. I downloaded their suggested plug-in, but to no avail.
Any suggestions?
Thanks.

Not sure what resets these settings. Glad the solution was one of the easier paths.
Thanks for the and Aloha from Big Island.

Quicktime logo continually appearing with a question mark

Recently various pages viewed with Safari (and Firefox) are not displaying correctly and a Quicktime logo with a question mark is being shown. I thought I had perhaps erased a codec of some sort but I cannot solve the problem. I cannot view any flash animations, movies within web pages etc.
Help!!!

The Quicktime logo with a question mark refers to Flash video.
These are the downloads and the settings you need in order to view/hear pretty much everything: The setup described below has proved repeatedly successful on both PPC and Intel macs, but nothing in life carries a guarantee!
Assuming you already run OS 10.4.9 or above and have Quicktime 7.2, and are using Safari 2 or 3, download and install (or re-install even if you already had them) the latest versions, suitable for your flavor of Mac, of:
RealPlayer from http://uk.real.com/player/
Flip4Mac WMV Player from http://www.microsoft.com/windows/windowsmedia/player/wmcomponents.mspx (Windows Media Player for the Mac is no longer supported, even by Microsoft)
Perian from http://perian.org/
Adobe FlashPlayer from http://www.adobe.com/shockwave/download/download.cgi?P1ProdVersion=ShockwaveFlash
In Quicktime Preferences, under advanced, UNcheck Enable Flash, and under Mime settings/Miscellananeous only check Quicktime HTML (QHTM).
In Macintosh HD/Library/Quicktime/ delete any files relating to DivX (Perian already has them).
Now repair permissions and restart.
The world should now be your oyster!
You should also have the free VLC Player from http://www.videolan.org/ in your armory, as this plays almost anything that DVD Player might not.

QuickTime logo with a question mark on it

Some websites i go to show a picture or video instead a faint quicktime logo with a question mark shows up. How do I get rid of it and show the picture or video instead?

I find it interesting that this is clearly a topic of interest since 450 people have clicked on it---significantly more than the other questions on this page---and yet, NO ANSWER.
I have not been able to download Apple trailers. For instance, just went to a link to download the trailer for You Kill Me:
http://www.apple.com/trailers/independent/youkillme/
Click on Medium size for the screen, so I go here:
http://www.apple.com/trailers/independent/youkillme/medium.html
A little button says you have to have version 7 of Quicktime which I keep downloading, since I keep trying to see trailers.
Although I know I've downloaded this software in the past, I'm getting the crazy Quicktime Q with a question mark.
So I go so far as to download Quicktime 7, yet again, then Restart. Try the movie. Still get the question mark in the Q.
What is up with this??????
iBook Mac OS X (10.4.9) Very cute
Very cute

Since upgrading to Mavericks, 10.9.1, pictures that come attached to emails no longer display. There is only a blank space that after about 1 minute, has a small box with a question mark. How can I go back to attached images?

Since upgrading to Mavericks, 10.9.1, pictures that come attached to emails no longer display. There is only a blank space that after about 1 minute, has a small box with a question mark. Double clicking on the box will open the image in a separate window. It's very slow and tedious for multiple images. How can I go back to attached and displayed images? If I click on "Forward", the images appear instantly in the email to be forwarded.

Scott,
My problem seemed to fix itself. Or, by shutting down the computer one night, instead of putting it to sleep, may have reset something. Since updating to Mavericks, I always (or usually) let the computer sleep overnight or anytime I'm walking away from it. A few days ago, I was updating notes for my kids about how to find all my stuff and how to turn on my computer, so I wanted to rewrite the start-up procedures for the iMac, just in case they ever need to. Well, I shut it down one night so the following morning, I could write down each step. Lo and behold, the images, etc. are all there again! Solved, but I'm not sure why.
Tom

HT1338 MacBook Pro 13.3: Desktop screen will not come up when turned on. Screen is blank except for an icon of a folder with a question mark on it, in the middle of an otherwise blank screen, laptop making a clicking noise.

My MacBook Pro 13.3 MAC OS X v10.7 laptop will not come up. Blank screen comes up, no color/desktop, etc., only an icon of a folder in the middle of the screen with a question mark on the folder. Laptop making a clicking noise. Suggestions? Thanks!

It's under warranty. Take it in to have Apple fix it.
The "flashing ?" means the machine can't find the start up disk. The clicking noise is a give away that the drive is damaged.

I have an error message "page_bottom_overlay-2.png" which comes up when I try to publish. There is a large X with a Question mark in the middle over the entire background of the page. The error message says the file is missing. I did not delete files.

I have an error message "page_bottom_overlay-2.png" which comes up when I try to publish. There is a large X with a Question mark in the middle over the entire background of the page. The error message says the file is missing. I did not delete files. How can I find files that seem to be missing?

This is probably one of the files that is required by the template you are using.
These files are inside the iWeb app. Control click the iWeb app icon and select "Show package contents".
You need to dig down through the folders and files to find what you want...
Contents/Resources/da.lproj/Templates/
If the file is missing you would need to re install the iWeb app...
http://www.iwebformusicians.com/iWeb/iWeb-Tips.html

I've got a 15" white macbook which I bought about 2 years ago. It froze the other day and wouldn't respond so I shut it down. When I turn it on now it comes up with a flashing file with a question mark on it. How can I fix it?

I've got a 15" white macbook which I bought about 2 years ago. It froze the other day and wouldn't respond so I shut it down. When I turn it on now it comes up with a flashing file with a question mark on it. How can I fix it? I've tried a few things i've seen online but the futhest ive got is to put the start up disk in when you makes it go to a grey screen with an apple logo and the spinning wheel which then stops spinning. Can anybody help?

That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the Operating System data on the hard drive is somehow corrupted.
Put your install DVD into the optical drive and reboot. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option key until the Install Disk shows up). That will force your MacBook to boot from the install DVD in the optical drive.
When it does start up, you'll see a panel asking you to choose your language. Just press the Return key on your keyboard once.It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. When it comes up is your Hard Drive in the list on the left?
If it is then click on the Mac OS partition of your hard drive in the left handlist. Then select the First Aid Tab and run Repair Disk. The Repair Disk button won't be available until you've clicked on the Mac OS partition on your hard drive. If that repairs any problems run it again until the green OK appears and then run Repair Permissions.
If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead.

My MacBook screen is displaying a pic of a folder with a question mark on it. Tried rebooting but still comes up the same. Anyone know what to do?

My MacBook screen is displaying a blank screen with a folder with a question mark on it. Can't get it to respond. Tried rebooting and folder with question mark comes back up. Does anyone know what to do? Thanks.

Question (?) Mark, Blinking Folder, or Gray Screen at Startup
These are related but not identical issues. Their causes are outlined in Intel-based Mac- Startup sequence and error codes, symbols. Solutions may be found in:
A flashing question mark appears when you start your Mac
Mac OS X- Gray screen appears during startup
In most cases the problems may be caused by:
Problem with the computer's PRAM - See Resetting your Mac's PRAM and NVRAM.
Boot drive's directory has been corrupted - Repair with Disk Utility.
Critical system files are damaged or deleted - Reinstall OS X.
The disk drive is physically non-functional - Replace the hard drive.
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
The main difference if you are using Lion or Mountain Lion is that you must first boot from the Recovery HD:
Boot From The Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstall Snow Leopard Without Erasing The drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
Reinstalling Lion/Mountain Lion Without Erasing The Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

I have some old pagemaker files that I need to open so I have bought a G3 on ebay. It turns on OK but all that comes uo on the screen is an envelope with alternating question mark and apple logo. Any ideas?

I have some old pagemaker files that I need to open so I have bought a G3 on ebay. It turns on OK but all that comes uo on the screen is an envelope with alternating question mark and apple logo. Any ideas?

I suggest you get 9.2. You need to install the same or later version of the OS. One some computer the shipped version has extra drivers. The drivers will not be in the official release in this case 9.1. They would be in 9.2.
Mac OS 9.1 (Mac OS ROM 7.5.1) and Mac OS X 10.0.4 (4P13)
*blinking question mark*
The blinking question mark means that your mac firmware could not find a valid operating system
on one of your disk volumes.
Somethings to do to resolve the blinking question mark.
http://docs.info.apple.com/article.html?artnum=58042
Try holding down the option key then power on. This brings up the startup manager. Click on your hd. Click on right arrow key.
You need to figure out the level of your firmware before installing 10.2 or greater. ( The PC name for firmware is BIOS. ) Installing 10.2 with a down level firmware will most likely make your iMac unusable and difficult to fix.
What is firmware?
The firmware software receives control when you poweron your machine. It does some hardware testing and some hardware configuration then passes control to your version of Mac OS. It reside on a PROM ( program read only memory ) chip on the logic board.
Figuring out what level of firmware you have?
Open Firmware, boot into Open Firmware.
Power on your iMac while holding down command+option+o+f
The first output line contains the firmware level. Mine reads:
Apple PowerMac4,1 4.1.9f1 BootRom built on 09/14/01 at 13.18.04
Copyright 1994-2001 Apple Computer Inc.
On my machine, I have 4.1.9f1.
What firmware do you need?
http://docs.info.apple.com/article.html?artnum=86117
For a slot loading iMac, this article indicates that you need to be running 9.1 or later version of Mac OS Classic.
http://docs.info.apple.com/article.html?artnum=75130
"The iMac Firmware Update 4.1.9 will only run on iMac computers with lot-loading CD or DVD drives running Mac OS 9.1 or later from a local drive. If you are using Mac OS X you must boot from a local Mac OS 9.1 or later writeable partition (not a CD, or network disk) prior to following the update instructions."
You can download the Mac OS 9 updates from the Apple site.
http://support.apple.com/kb/HT1387?viewlocale=en_US

Quicktime Icon with a Question Mark

I've been using quicktime for years and now when I go to some sites or try to download items I'll get the quicktime icon with a question mark in it. What is that and how do I fix it?

I've been using
quicktime for years and now when I go to some sites
or try to download items I'll get the quicktime icon
with a question mark in it. What is that and how do I
fix it?The most common problem is
Flash. If you do not have the current free Adobe
Flash Player software installed, download and install
it. Once installed, you must tell the browser plug-in
player to ignore the built-in QT Flash software
(which only handles Flash 5 and below) and use the
newly installed software instead. To do this, open
the "QqickTime Preferences > Advanced > MIMI Settings
Misc." area and ensure the "Flash Media" option is
deselected.
Hi,
I'm experiencing the very same problem and I was indeed adviced to install adobe flash player; it didn't work. I tried adjusting the quicktime settings, but when I go to MIME Setting, I simply get this completely blank window...Any ideas?
Thanks!
PowerBook G4 Mac OS X (10.4.9)

My Macbook Air won't come on - it just shows a picture of a folder with a question mark

My Mac was a blac screen when I came down this morning.
Icouldn't wake it up, so I decided to switch it off and on again.
Now it won't re-start it.It constantly displays a picture of a folder with a question mark across it.
Is this a bad sign?

You need to use the computer's USB thumbdrive or Lion's recovery partition(press Option at startup) to repair the internal drive or install a new OS; if the Disk Utility doesn't see the drive, it needs to be plugged back in or replaced.
(68769)

I keep getting the little blue box with the question mark

Hi
I have 10.6.7 system software and my safari is 5.0.4
I have called apple twice with this problem already but nothing has helped except for short times.
I have reset safari about one dozen times and when I do I reset the top 7 items and I've emptied the cache in addition just in case. I've also taken my safari preference plist out of my library and trashed it.
And I've run disk utilities many times and restarted my computer. Each thing I do will solve the problem for a short time, even up to a day or more (or less) but then it comes back. For instance on Facebook maybe 1/8th of the thumbnail images have the little blue boxes with the question marks but most don't. I can't figure it out. Sometimes even the iPAD safari gets them too but my firefox doesn't show them and neither does Safari on my eMac.
Yesterday the question marks even showed up in ONE mailing on all 3 computers with the question marks in the blue boxes (meaning my iMac, my eMac and my iPad) but then it just all resolved after a few hours. This does sound like possibly a server problem except today it's happening (in Safari again) only on this iMac in Safari (not firefox) and not on the other two devices.
One more thing, since they changed my radio on the roof for my wireless internet, the 5.8 phone cuts out the internet when I use it. The problem has gotten worse since they changed the radio to the same frequency as the phone, it's a much faster service than the 2.4 radio. I don't know if this is related or not.
Thank you,
Martha

<Contact your ISP.
Is it possible, Carolyn, that this would mainly and almost always be only affecting the iMac and Safari in the iMac if it were a server issue? Right now Safari has more blue boxes with question marks than ever and the eMac and iPad have none. Firefox on the iMac has none also.
I should try a direct connection and by pass the router and see if that makes a difference.
I will contact them tomorrow but I want to get clear in my head first all the facts and possibilities.
Thanks!
Martha

Quicktime comes up with a Question mark?

Similar Messages

Maybe you are looking for