QuickTime Corrupt File

Please help,
I keep getting these error messages on my computer and it shuts down my computer and restarts it after around 15 minutes of surfing the web... I've tried to do a disk check utility and Windows Diagnostics, but still the same issues. I've also tried to unistall it, but it wont go away. I'm not a computer geek, so this is probably something simple to fix, I just don't know how to do it.
When I try to open QuickTime…
QuickTime failed to initialize. Error# -2093
Please make sure QuickTime is properly installed on this computer.
Randomly shows up as an error when I’m on the internet, restarts my computer in about 15 minutes with no warning…
QuickTimePlayer.exe – Corrupt File
The file or directory Program Files\QuickTime\QTSystem is corrupted and unreadable. Please run the Ckdsk utility
When I open QTSystem file…
C:\Program Files\QuickTime\QTSystem is not accessible.
The file or directory is corrupted and unreadable.
thanks,
...

+I keep getting these error messages on my computer and it shuts down my computer and restarts it after around 15 minutes of surfing the web+
If the PC is rebooting, then that sounds like the most pressing issue. We'd probably better attend to it before attending to the QuickTime launch problem.
Are you getting any sort of blue screen just prior to the PC restarting? If so, what numerical and text codes are you getting with it? (ie 0x\[zeros/letters/numbers] CAPSANDUNDERSCORES)
If the blue screen mentions a specific file (for example, “ati3duag.dll”), let us know what that is called too. (Exact spelling, please.)
Here's a reference on the sorts of things i'm asking about:
Troubleshooting Windows Stop Messages
If you're not seeing a blue screen (or if you’re just seeing a flash of a blue screen before the PC reboots), we can use the following technique to make hidden blue screens appear for us:
1) Open your system control panel (Start->Control Panels->System).
2) Select the "Advanced" tab.
3) Click the "Startup and Recover" section's "Settings" button
4) Verify that under "System Failure" the "Automatically restart" checkbox is not checked.
With those settings in place, does a blue screen appear before the PC reboots?

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So I took it round to my computer guy, Les Mannos, in the SF Valley and he recovered the material to another drive.
It all looks fine and the files are all the same size and the icons are there. So I thought I had dodged a bullet but ...
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Sounds more likely that the pointers were recovered, but the area that they'd pointed to was already overwritten. Unlikely that anything can be done at this point.
VLC will make a more valiant attempt to parse the file if you wanna try it -
http://www.videolan.org/vlc/
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I can no longer play quicktime mov files from a canon firestore

I can no longer play quicktime mov files from a canon firestore from an HDV camera that play on other macs and play in vlc. It happened all of a sudden. Files that I could play before no longer play. It seems to be something wrong with the quicktime codec management because the files do not play in premiere and final cut pro. In FCP it says: File Error: 1 File(s) recognized, 0 access denied, 1 unknown. These files work on other computers. I have four drives and it doesnt matter which file i attempt to open on each drive, these files are unreadable on this system. Please help. Possible issues might be a corrupted index, but i dont understand how that can go across four different drives.
Model Name:          Mac Pro
Model Identifier:          MacPro4,1
Processor Name:          Quad-Core Intel Xeon
Processor Speed:          2.66 GHz
Number Of Processors:          1
Total Number Of Cores:          4
L2 Cache (per core):          256 KB
L3 Cache:          8 MB
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4 SATA drives

Apple kindly updated Quicktime and rendered Firestore files unplayable. I think a recent update of iTunes was the culprit.
Solutions: What I did. Wipe the system disc. Re-install Snow Leopard. Re-install FCP7. Don't update Quicktime or iTunes to anything after Jun 2011. QT v7.6.6 is the last good version. That'll get your files back.
A colleague tried a different approach. For this you need a pre-July 2011 version of the file QuickTimeComponents.component. It is in the system/library/QuickTime folder. Delete your current one and drop in an old one.
However if you're working with Final Cut X, I think you screwed until Focus and Apple work something out. My address is on my contacts page at teevideousadotcom if you need any further help.

Music not playing. Corrupted files?

Ok so my library exists on an unjournaled external drive. I got another one to accommodate my video collection and left the iTunes library on the original HDD. After a few days of HDD maintenance (longest being defragmenting, which I did more than once in the time frame) on all 3 of my drives all data was in great shape. Later I ran into an error, my eDrive would mount and unmount constantly and I couldn't eject the drives. I proceeded to shut my computer down. The new HDD (without the eDrive) successfully ejected upon shut down, the second remained completely on, spinning and everything. Normally the drives power off when ejected and then I hit the power switch. I reluctantly turned it off. When I rebooted I ran a check for corrupted data, one unimportant image file was corrupted. Not bad. Later I found a 1.8GB (ish) game would not open and asked to be reinstalled. I did so and lost my character data, oh well. Now I find that chunks of my iTunes library (no podcasts, just music) are not playing. Those chunks I would consider localized as they remain in the albums. When playing through, iTunes will simply skip the tracks and go on to the next playable one. I reveal the file in the Finder and attempt to open it in Quicktime and it is not a file that Quicktime understands (-2048). So what is here? Even after syncing the files are still on my iPod, should I delete them from iTunes and use Senuti to get them back? Anything is welcome.
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Thanks,
Alex
15-inch 1.5GHz PowerBook G4 Mac OS X (10.4.4) 1.280GB RAM, 128MB VRAM

Thank you very much!
And to anyone else, I've found that some corrupted files have made it to my iPod. It just skips them and continues. I have yet to find out if it is growing, and if it is I have some paranoia theories.
1. Modern Mac Virus (But the last Mac virus would of been released before iTunes it's been so long, it couldn't be)
2. iTunes corrupts songs that are not purchased from the iTMS
3. The RIAA has a virus that spreads to computers without copy protected music
I doubt my defragmenting harmed it. Luckily I can just get my music back, but it's a time consuming process and something I shouldn't have to do..
Alex.

Downloaded new itunes...corrupted file

I tried to download the new 6.0.5 itunes version and it downloaded completely and asked if i wanted to run the program. i clicked run and it loaded a bar that said itunes + quicktime but when it finished loading it said that the file was corrupt and that i needed to download a fresh copy. I delete the file from my computer and try redownloading. this time it takes seconds because it was loaded once before. Still i get the same message that it is a corrupt file and that i need to load a fresh copy...how can i get it to work?

Well, before installing a new download, you would
probably need to uninstall the old version at this
point, or it will probably continue to give you the
corrupt file message.
if you have issues in uninstalling and reinstalling,
try some of the things in this link...
http://docs.info.apple.com/article.html?artnum=93976

Is there an ap for finding/deleting corrupt files on OS X 10.7?

I seem to have a corrupt file(s) which cause my MacBook Pro to freeze inexplicably (and randomly) upon start-up. I've been told that this is a symptom of having a corrupt file.
Is there an an for finding/deleting corrupt files on OS X 10.7?
I'm pretty much bound to my computer and simply don't have the time to go through it manually.
Thank you.

This is an old post and I am not the person who posted the original query, but I ran your terminal diagnostic and am hoping you are still attending to this forum. I have a mid 2011 macbook Air 11", 256 GB SSD, 1.8 GHz Intel Core i7, 4 GB 1333 MHz DDR3, Mac OS X v. 10.7.5 Lion. I have had various problems in my user homefolder for a while. I have gone through quite a few other troubleshooting and fixing steps, the most extensive following a posting here "Step by Step to fix your mac" by ds store in the Apple forums. These steps helped a lot. I did remove some 3rd party software as part of this process.
My computer is running well in general now, but one thing that has been a recurring problem is problems with move/cut-paste. I researched this online and ACL's being present where they're not supposed to be seems to be an issue. I have used terminal commands to remove ACL's, used Onyx to repair user permissions, rebooted with command-r to reset password screen and reset user permissions. They all help, but then a some point later on the problem recurs. When I run repair disk permissions with either disk utility or onyx I always get this message:
Repairing permissions for “maggieairHD”
Warning: SUID file “System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent” has been modified and will not be repaired.
ACL found but not expected on “Users”
Repaired “Users”
Permissions repair complete
This ALWAYS comes up, even if I run it immediately after running it and haven't done anything else on the computer in between.
I created another user and did not have the same problems I was having at the time with some programs, although I haven't used it that much to be able to really compare. The home folder permissions repair in Onyx comes out the same in that user, though.
Here are my results from your diagnostic terminal commands:
Last login: Wed Dec 26 09:36:47 on console
Maggies-MacBook-Air:~ maggieair$ kextstat -kl | awk '!/com\.apple/ {print $6 $7}'
com.rim.driver.BlackBerryUSBDriverInt(0.0.68)
com.logmein.driver.LogMeInSoundDriver(1.0.0)
com.protech.NoSleep(1.3.1)
com.parallels.kext.prl_usb_connect(7.0
com.parallels.kext.prl_hypervisor(7.0
com.parallels.kext.prl_hid_hook(7.0
com.parallels.kext.prl_netbridge(7.0
com.parallels.kext.prl_vnic(7.0
Maggies-MacBook-Air:~ maggieair$ sudo launchctl list | sed 1d | awk '!/0x|com\.apple/ {print $3}'
Password:
com.parallels.vm.prl_naptd
org.x.privileged_startx
org.postfix.master
org.ntp.ntpd
org.cups.cupsd
com.vix.cron
com.sharpcast.xfsmond
com.parallels.desktop.launchdaemon
com.microsoft.office.licensing.helper
com.adobe.fpsaud
Maggies-MacBook-Air:~ maggieair$ launchctl list | sed 1d | awk '!/0x|com\.apple/ {print $3}'
org.x.startx
org.openbsd.ssh-agent
com.parallels.vm.prl_pcproxy
com.parallels.DesktopControlAgent
com.parallels.desktop.client.launch
com.maintain.CocktailSystemEvents
Maggies-MacBook-Air:~ maggieair$ ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Sta}* L*/Fonts 2> /dev/null
/Library/Address Book Plug-Ins:
RCFaxAB.bundle
/Library/Components:
/Library/Extensions:
/Library/Frameworks:
AEProfiling.framework
AERegistration.framework
Adobe AIR.framework
AquaticPrime.framework
AudioMixEngine.framework
HPSmartPrint.framework
NyxAudioAnalysis.framework
PluginManager.framework
RIM_VSP.framework
RimBlackBerryUSB.framework
iTunesLibrary.framework
/Library/Input Methods:
/Library/Internet Plug-Ins:
AdobePDFViewer.plugin
AdobePDFViewerNPAPI.plugin
Flash Player.plugin
Quartz Composer.webplugin
QuickTime Plugin.plugin
Silverlight.plugin
flashplayer.xpt
googletalkbrowserplugin.plugin
npgtpo3dautoplugin.plugin
nsIQTScriptablePlugin.xpt
/Library/Keyboard Layouts:
/Library/LaunchAgents:
com.maintain.CocktailPurgeInactiveMemory.plist
com.maintain.CocktailSystemEvents.plist
com.parallels.DesktopControlAgent.plist
com.parallels.desktop.launch.plist
com.parallels.vm.prl_pcproxy.plist
/Library/LaunchDaemons:
com.adobe.fpsaud.plist
com.apple.remotepairtool.plist
com.microsoft.office.licensing.helper.plist
com.parallels.desktop.launchdaemon.plist
com.sharpcast.xfsmond.plist
/Library/PreferencePanes:
Flash Player.prefPane
JavaControlPanel.prefpane
NoSleep.prefPane
/Library/PrivilegedHelperTools:
Google Drive Icon Helper
com.bresink.system.securityagent3
com.microsoft.office.licensing.helper
/Library/QuickLook:
ParallelsQL.qlgenerator
iWork.qlgenerator
/Library/QuickTime:
AppleIntermediateCodec.component
AppleMPEG2Codec.component
/Library/ScriptingAdditions:
MTL.osax
/Library/Services:
AScrEd • New Script for Frontmost Application.workflow
AScrEd • Open Application Scripting Dictionary.workflow
AScrEd • Open Dictionary of Frontmost Application.workflow
AScrEd • Open with AppleScript Editor.workflow
Audio • Encode to iTunes Format.workflow
Browse Movie Library.workflow
Browse Photo Library.workflow
Browse iTunes Library.workflow
Disk Item • Rename Selected Items.workflow
Disk Item • Set Spotlight Comments.workflow
Image • Add Metadata to JPEGs.workflow
Image • Change File Type.workflow
Image • Import into iPhoto.workflow
Image • Print Image Files.workflow
Image • Rotate Clockwise.workflow
Image • Rotate Counter-Clockwise.workflow
Launch Terminal.workflow
PDF • Encrypt File.workflow
PDF • Set Metadata.workflow
Terminal • Get Manual for Command.workflow
Terminal • Insert Current Finder Directory.workflow
Terminal • Insert Selected Finder Items.workflow
UNIX • Apply Command to Selected Items.workflow
UNIX • New Terminal Window to Insertion Location.workflow
iPhoto • Spotlight Search for Detected People.workflow
/Library/StartupItems:
Cocktail
/etc/mach_init.d:
/etc/mach_init_per_login_session.d:
/etc/mach_init_per_user.d:
Library/Address Book Plug-Ins:
.DS_Store
SkypeABDialer.bundle
SkypeABSMS.bundle
Library/Fonts:
Library/Input Methods:
.localized
Library/Internet Plug-Ins:
CitrixOnlineWebDeploymentPlugin.plugin
Google Earth Web Plug-in.plugin
WebEx64.plugin
Library/Keyboard Layouts:
Library/LaunchAgents:
com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.7D3946E8-ADA6-4982-87CA-565 69B042BAC.plist
com.apple.FolderActions.enabled.plist
com.apple.FolderActions.folders.plist
com.google.keystone.agent.plist
com.macpaw.CleanMyMac.volumeWatcher.plist
Library/Mail/Bundles:
Library/PreferencePanes:
.DS_Store
Archives.prefPane
Library/Services:
.DS_Store
GraphicConverter.service
Sync with MacDropAny.workflow
Maggies-MacBook-Air:~ maggieair$ osascript -e 'tell application "System Events" to get the name of every login item'
NoSleep, iTunesHelper, Caffeine, Dropbox
Maggies-MacBook-Air:~ maggieair$
I have removed NoSleep, Caffeine, itunesHelper and Dropbox from login items before and didn't notice any difference, so I put them back. Some of these I know I don't want, like rim/blackberry, adobe AIR. Skype has never worked consistently on this computer. I don't use most of these Services, and I know I had trouble with some that were not compatible with Lion before. I am not using Parallels much now, have been thinking about taking it off as it uses a chunk of my SSD. But I don't feel confident about getting rid of .frameworks etc safely.
I am glad to remove anything I don't use if I know how to do it safely. I am willing to remove anything I do use if it's necessary, but obviously would prefer to find a way to keep things that I find helpful.
I appreciate any suggestions!

A movie I purchased stopped downloading and said it was a corrupt file

I was downloading a movie but it stopped and an error message came up. It said that it was a "corrupt file" and that I could try downloading it again which I have tried countless times but I keep getting the same error message.

Hi morgangang,
Although that message is not listed in the following article, I would still go through it for help. Things like installing in safe mode may help.
QuickTime: Windows troubleshooting tips
Troubleshooting Tips
Make sure your computer meets the system requirements.
Try running ScanDisk to verify that the directory is OK. This is an important step to take before installing any software.
Try running the stand-alone version of the QuickTime installer in "Safe Mode." It is available here. This can help to isolate issues with background applications, and some driver conflicts.
Make certain you have installed the most recent drivers for your sound and video cards. Even if you have a "brand new" computer, it is not guaranteed to have the most recent software installed. Contact the manufacturer of your sound and video cards for additional information.
Make certain you have installed a recent version of DirectX.
Errors are usually related to software conflicts, unusable files, or incompatibilities. They can also be related to specific hardware combinations, and sometimes the way in which the hardware is configured. Keep in mind that an error message does not necessarily point to a particular cause or solution. Since there can be many different causes for a particular symptom, some suggestions may not work, and you may need to discover a solution on your own.
Note: Please contact Microsoft Corporation or your computer vendor for help configuring Microsoft Windows.
Thank you for visiting Apple Support Communities.
Nubz

Error importing Quicktime Ref file

Until yesterday i could import a quicktime reference file from AVID to AME. Since today i get the message that the file may be corrupted. I did a test with different files (also with files which worked until yesterday) and i got always the same error message. I didn`t made any changes in my settings.
Last thing i tried: I imported the "corrupted" file into After effects and made a composition. The composition was accepted by AME without any errors.

That's how I got to Adobe, when Media Composer 6 came out with all the issues. I uninstalled Avid completely, went to the Adobe Cloud thinking the grass was greener with all the hype. I do high end weddings and my sequences are normally anywhere from 20 minutes to an hour long and I grade every single clip. That means hundreds or over a thousand or so clips and lots of noise removal for the reception parts. The built in filters for color grading in Premiere is way too hard to use and are nothing like anything I have ever used to color grade with, so the only options were Colorista or go to After Effects and use Color Finesse. Don't like Colorista, way to limiting, if you have ever done real color grading, you will know what I mean. Adobe Dynamic Link for the first couple of clips works okay but soon every time you move in Premiere you have to wait 30 seconds or more for the frame to come up, even with quality turned all the way down. When I finally would finish a project and try to open in Encore it would take 20 minutes to open, would work a little and then Encore would crash. Wait another 20 minutes for it to open, repeat the process over and over again. Tried to encode the project first in AME and it was not unusual to get 10 hours into an encode and then Adobe would just stop encoding for no reason (lots of others having same issues, no fix just lots of troubleshooting and workarounds). When I finally did get through the 22 hours render if there was no issues with the project I would take it into Encore where things would go faster but Encore has lots of issues (can't burn directly to disk, you have to built to a folder and then burn that to disk and not to mention all the errors you get when trying to build to the folder). If you are going to create DVDs and a Blu-rays you have to created projects in Encore for both from scratch.
Spent days every project reading forums where others are having the same issues, trying different workarounds and after finally getting it done, the next project running into the same issues. I have only mentioned a couple of the issues I had and lots of other people are having also, with no real fixes, just lots of troubleshooting or workarounds. Every project I would try something new like, I will try to simplify my work flow and try to do everything in Premiere and maybe it will work better and faster. Color Finesse has a version that can work in Premiere Pro, so maybe if it works, I will buy it and work only in Premier. Got the demo and nope, not only does it crash but Premier Pro does not through 32bit video to Color Finesse so that makes that program useless, glad I did not buy it. According to Synthetic Aperture this is a Premiere thing and there solution was to send a product suggestion to Adobe.
Again, this is a brief overview of some of the issues I ran into without 99% of the details. After months of trying to find a suitable workflow I had to give up. After a few days of searching for a suitable workflow with Avid, I found one. Now I add timecode to all video and tape names, transcode all video to DNxHD 36, (about 2 - 3 Hours) edit in Avid, with all titles speed effects etc, AAF to Resolve, color grade, render (about 1 to 2 hours)and back to Avid AAF DNxHD 175x check the final and export a QT Reference file (2 minutes to render out). Final transcoding to a Blu-ray about 1 hour. May not seem simple but it is, and things never get sluggish, everything just works that is until I get to Encore. What was taking weeks in Adobe only takes days in Avid.
My suggestion before you make any permanent changes, complete a real project from start to finish and test the workflow with Adobe. Maybe it will work for you and your needs. I know not every person is having every issue I have had, but I cannot imagine how anybody trying to use Adobe has got it working efficiently the way they advertise it to work. No matter what anyone says, I would have to stand over their shoulder and watch them from start to finish to believe them. Maybe the Matrox will speed things up a bit but I am not familiar with how all that works. I know lots have complained about how Avid runs with Matrox. The thing I can say about Avid is within a couple of day I was able to get around the defects of it and come up with a workflow that works, Adobe I was not, even after weeks and months of trying.
And yes I had issues with Avid before and a rebuild of the databases helped.

QuickTime .MOV file Recovery

Hey there I am hoping I can get a little help as I'm not a computer whizz when it comes to this sort of thing.
I had recently taken videos off of my iPhone and put them on my laptop to clear up space and for safe keeping.
I have recently been going through my collection and found one of my videos wasn't working.
When I tried to open it in QuickTime the message that popped up was Error 2048 - It is a file that QuickTime does not understand.
I then had the idea that if I tried to sync the file back to my iPhone that it might work, considering it was recorded on that, but nope I got the message that the file couldn't play on the iPhone.
Now I've searched the web, maybe not hard enough, and all I've found are websites trying to sell sell sell converters and such, which I just don't trust.
Has anyone experienced this? Have you been able to recover the file and resolve your issue??
I'm hoping you can help me out so that I can view my video and have the knowledge to help others and tackle this problem if it ever occurs again.
Thanks in advance, I really appreciate the help.

I had recently taken videos off of my iPhone and put them on my laptop to clear up space and for safe keeping.
I have recently been going through my collection and found one of my videos wasn't working.
When I tried to open it in QuickTime the message that popped up was Error 2048 - It is a file that QuickTime does not understand.
I then had the idea that if I tried to sync the file back to my iPhone that it might work, considering it was recorded on that, but nope I got the message that the file couldn't play on the iPhone.
Sounds like the file may have been corrupted during the transfer process. Whether or not the data can be recovered would depend on the form of the corruption. For instance, if the file can be opened and played in the VLC media player, then you might be able to copy the H.264/AAC data from the corrupted file container to a new MOV, MP4, or M4V file container. On the other hand, if the transferred file will not play in VLC, the the corruption is more severe and, depending on your need to recover the data, might be worth seeking recovery assistance.
Now I've searched the web, maybe not hard enough, and all I've found are websites trying to sell sell sell converters and such, which I just don't trust.
If the file cannot be opened and played, it s unlikely a converter would do any good. However, there are recovery services that may or may not be able to help you—once again depending on the nature of the problem and whether or not the data itself is corrupted.
Has anyone experienced this? Have you been able to recover the file and resolve your issue??
Have experienced many different issues. Security error trapping and missing EOF issues tend to be correctable—usually by simply copying the data to a new file container as mentioned above. Atom errors may or may not be fixable. In my case, if atom problems are not extremely obvious, I simply normally consider the file non-recoverable and move on. The same for corrupted and/or missing data.

Quicktime video file burned to disc plays back skipping

I'm burning quicktime video files from an external hard drive onto DVD through an external burner, soley as the file for archival purposes. When I put the disc in the computer drive, it plays back improperly - it is all there, but it skips and doesn't play clean.
I have succesfully burned many of these discs, but this problem has suddenly arisen. I have since gotten a brand new burner, have tried different batches of discs, switching out cables, even plugging the external drives into THREE different computers.... etc. I feel like I've tried everything.
Is this maybe the external hard drive not communicating properly? I know the file is not corrupt, as I have successly burned it in the past. I thought it might have been a burner issue, but I tried burning the disc through a laptop internal burner, and the same thing happened.

It sounds like your older Mac can't keep up with the data rate found in the files.
They are probably .dv files and they are never intended to be used (viewed) as a playback format. They are an editing file format with very high data rates.
Your archives will still work when you buy a newer Mac that has more "oomph".

FCP crash from corrupt file

Here's what I think led to the corrupt file. I have a SAN on an old MacPro using Tiger Technology. I opened the san location on one machine (Edit A), and continued logging some footage that I had been logging on a different machine (Edit B). (I had logged out of that machine, so it wasn't running.) I took a break from logging on Edit A, but left FCPX open, and logged into Edit B. Edit B automatically loaded the SAN location that I was logging (although I didn't realize it right away.) When I noitced, I removed the SAN location from Edit B. Eventually I went back to logging on Edit A, and finished up for the day and logged out.
This morning when I came into work, I logged into Edit A to continue, and FCP crashes. When I hide the SAN location I was working on, I am able to get FCPX to launch. The back up file that was generated causes FCPX to crash as well. I've tried running it through the Digital Rebellion apps with no luck. Does anyone know of a way to restore the event file. I have over 3 days of work invested in the logging that I am going to have to completely redo. Thanks for any help!!

I've had this problem with QuickTime movies in the past when they were accessed from shared storage from two different computers at once. Running DiskWarrior on the volume fixed the problem for me whenever it occurred so that's definitely worth a try.

Computer shuts on and off some corrupted files - no virues now

Listed below are some of the errors I found on event log in the laptop:
I have a Qosimo 8 megs of memory, windows 7 64 bit. Running AVAST 7.0 antivirus and Malwarebytes - both paid subscriptions. I think the model number is 830 530 I bought in 2009.
The shutdown problem has
been happening on and off for the last six months. I had two major instances of trojans taking over my machine and it caused constant shutdowns. AVAST worked with me on one and they had me use malwarebytes and spybot and hijack this. They took over my computer to get it up and running properly, but this new round of errors a trojan was found in the registry key and the startuptoolbar. Two nights ago I had another shut down several times and after running malwarebytes and antivirus I could find no errors so I’m leaning toward corrupted files? Is there anyway to fix these files without having to reformat the hard drive?
I did run a computer repair and a computer memory repair tonight using F8 and no problems were found by the computer. I’m not sure what to do with these errors in event viewer.. I get the toshiba error
quite often and it madely stops me from going online with my internet connection, and I had downloaded a newer version but same problem – I use windows repair in network and the error is always resetting the toshiba network IP. I just put a note into toshiba on that problem.
I also use microsoft silverlight for my fenderfuse application which needs that software operate properly. I’m not sure exactly what to do with that Custom dynamic link libraries are being loaded for every application. It states to check libraries – but what am I checking for? I do not have a lot of programs on the laptop but not sure what to look for in library?
Windows logs under Application
The description for Event ID 0 from source Ipod service cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event
The description for Event ID 0 from source SignInAssistant cannot be found. Either the component
That raises this event is not installed on your computer or the installation is corrupted. You can
Install or repair the component on the local computer.
If the event originated on another computer, the information had to be saved with the event. The following information was included with the event:
WLD InitializationTimerQueue. QueueWorkItem Started
The win logon notification subscriber <sessionEnv> was unavailable to handle anotification event.
The description for Event ID0 from source IViRegMgr cannot be found.
Same for AdobeARMservice
Same for User Profile Service
Critical events
System has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, rashed or lost power inexpertly.
Administrative
Events
Unloading the performance counter strings for service WmiApRpt failed. The first DWORD n the data section contains the error code.
The performance strings in the performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance Registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data Section, and LastHelp value is the third DWORD in the data section.
Several warnings on Toshiba Servicer Station. Error checking dependency (1df917db-3056-41a-bbac-0489a6b63d4dj: Unable to retrieve registry value.
Toshiba Service Station - skipping empty element (tsu:setup_args) (several errors on this one)
( I also installed the latest Toshiba service station and it did not fix the error problems in events log. When I did a restore it was before softare update this was added so now my computer is working properly with windows on connecting to the internet wireless.)
Unloading the performance counter strings for service WmiApRpl (wmiaprpl) failed. The first Dword in the Data section contains the error code.
Failed extract of third-party root list from auto update cab at: www.download.windowsupdate.com/msdownload/udate/v3/static/trustedr/en/authrooststi.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
Biggie? Custom dynamic link libraries are being loaded for every application. The system administration should review the list of libraries to ensure they are related to trusted applications.
Audit events have been dropped by the transport. 0
The system has rebooted without cleanly shutting down first. Kernel-power - this has happened several times.
The performance strings in the Performance registry value is corrupted when process Performance extension counter provided. The BaseIndex value from the Performance registry is the first DWORD in the data section, last counter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the data section.
Sometimes my computer shuts down often on its own and I find a Trojan - other times it shuts down often during a start up and I find no viruses as was the case yesterday. Today I did not get on the internet and the computer worked fine.
I guess I need to know if there is a way to reinstall the corrupted files without having to go back to the default settings when I got the computer. Does toshiba have a windows repair disc that works better then what I did with using F8 and having a system repair and memory check done that found no errors? I also installed the latest Toshiba service station and it did not fix the error problems in events log. When I did a restore it was before this was added so now my computer is working properly with windows on connecting to the internet wireless.
Malwarebytes said that by looking at these event viewer logs that it does not appear that I have a virus now but I do have corrupted files and can toshiba help me in getting them fixed. I really hate to do a complete reformat.
Thanks
Rose
Solved!
Go to Solution.

Event Viewer 5/14 events
Window logs
Application –
Information - Software protection service has stopped
Error – Unloading the performance counter strings for service wmiaprpl failed. The first Dword in the data section contains the error code
The performance strings in the performance registry value is corrupted when process Performance ext
The winlogon notification subscriber <SessionEnv> was unavailable tohandle a notification events
Error – Your computer was not assigned an address from the network (by the DHCP) Service) for the Network Card with network address0x701A043A07AE. Your computer willcontinue to try and obtain an address on its own from the network address (DHCP ) server.
Failed extract of third-party root list from auto update cab CAPI2
Warning – customer dynamic link libraries are being loaded for every application. The system Administrator should review the list of libraries to ensure they are related to Trusted Aplications.
The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The baseindex value from the performance registry is the first Dword in the data section, etc. – this error shows up often for today 5/14 (on line the aqnswer to this error is -
Performance counters are collected and used by services and applications. If they are installed incorrectly or with improper permissions, performance counters cannot be loaded, and services or applications cannot collect or interpret the data.
I noticed that software protection stopped and then it showed software protection working. I did not get any critical stop errors like I did before but that is because I don’t have any Trojans or viruses. I ran a full scan with both Avast and Malwarebytes yesterday and no problems.
Under system for today I see
The multimedia Class Scheduler Service entered the stopped state.
The application experienced service entered the stopped state
Under application Window logs for today
Fault bucket 130885241, type 5 Event Name PNDriverimportError response: not available
This is a warning error:
Windows detected your registry file is still in use by other applications or services . The file will be unloaded now. The applicationsor services that your registry file may not function properly afterwards.
10 user registry handles leaked from \Registry\User\(this section covered several registry problems I sent the note online and this is what they state: Cause this behavior occurs because the windows operating system automatically closes any registry handle to a user profie that is left open in an application. User Action – this is a warning event the application that is listed in the event detail is leaving the registry hand open, and it should be investigated.
I don't know how serious this probems are - I didn't like seeing the software security being stopped. But then it started up. I have copied everything personal on this laptop so I am ready to reformat if needed.
I still have the problem about IE not opening links unless I right button click to open it. I also had to make a separate ID to run Fender Fuse software as this computer was not recognizing the USB slot where I connect the amp to the laptop. Fender had me set up another id with minimum items and then I was able to connect to the amp and make changes.
Rose

Ok! so i tried updating my ipad 2 software to I.O.S 6.1 and it failed then continued to shut down and put the plug into itunes logo on my screen! I then i have been trying to update and restore my Ipad 2, then it says corrupt file and stops any advice?

This is ridiculous!!!!! Apple Corporation needs to fix what ever went wrong with IOS 6.1 update and they better do it soon or theyre going to have a mob on their hands!! i have been continuosly restoring and updating my iPad 2 and it always says corrupt file then restarts the whole process! im going out of my mind and im about to say to **** with it and call apple themselves and make so many complaints that theyll fix it within the hour or i will go to new york city at the head of the corporation and make the most skeptical and most embarrissing seen that they will end up ashamed to even be working for a company with the supposedly "SMARTEST AND BRIGHTEST TECHNOLOGICAL PEOPLE IN THE U.S." who cant even get a software update correct so that it doesnt make some of our lives harder then they need to be! and if its already known to be corrupt then should take it off the whatever update liost and fix it before anyone else has to go what ive gone through, cause its pure torcher!! i paid good money for a product for easy use whenever and thats not what im getting when they cant even make a simple update thats supposed to help but only makes my product worse and make me wanna never buy from them again!

Hello aZaa4401,
Thank you for using Apple Support Communities.
You can use the following article to resolve your issue:
If you can't update or restore your iPhone, iPad, or iPod touch
Regards,
Jeff D.

Can iMac not waking from sleep be caused be a corrupt file

I have had my 27" iMac from July of 2011 (running Montain Lion, 8 GB RAM, 2TB hardrive, 3.4 GHz,Intel i7) for over a year and a half and ever since I bought it, it has had a problem waking from sleep. I can hear the computer running, but when I click the mouse, keyboard, or power button, it stays asleep and I am forced to do a hard shut down. Apple has been trying to fix the issue, but to no success. They have replaced the hard drive, logic board, usb ports, RAM, mouse and keyboard, but it still happens. They finally threw in the towel and are replacing the machine. They offered to transfer all of our files (jpgs, mp3s, docs, videos, etc), but one thought occurred to me... what if the sleep issue is caused by a corrupt file? I highly doubt that is the case, but wonder if any of the experts out here would know better than I.
If we didin't have the data transfered, we would just keep it on an external hard drive instead. But, I would assume that it wouldn't matter if the files were on internal vs. external because either way, the computer would access the files. That being the case, if the sleep issue was caused by a corrupt file, the computer would still access it on the external and the sleep issue would resurface.
So, 2 questions:
Can a corrupt file cause the sleep issue?
If it is true that a corrupt file can cause the sleep issue, would it matter if the corrupt file was accessed from an external drive vs. internal drive?
Thanks so much!
Chris

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether your problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

QuickTime Corrupt File

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