Quicktime error -37 when importing video files

Anyone know how I can import my videos successfully? Whenever I try to do it now, they don't show up and i get the error message.

Hi and Welcome to the Community!
Anytime random strange behavior or sluggishness shows up, the first thing to try is a proper reboot:
Pre-BB10 Devices ONLY. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
BB10 Devices. Hold the top button down until the counter reaches zero. Wait for the device to be fully shut down (e.g., nothing at all displayed on the screen, no LED lights, etc.). Hold the top button until the red LED is lit. Wait through the full boot-up process. If this fails, you can attempt the battery-pull method above, but it is normally NOT recommended unless nothing else works.
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Otherwise, please provide additional details...for example:
What, exactly is the true file format? Not simply the file extension, but the true format?
Does the file extension match the true file format?
Where was the file created?
Does the file work on other devices?
Do other format video files work OK on your device?
What is your exact OS level, and what exact app are you using to try and play the file?
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
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    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

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    upgraded gambas3-gb-form-stock (3.4.0-3 -> 3.4.0-4)
    upgraded gambas3-gb-net (3.4.0-3 -> 3.4.0-4)
    upgraded gambas3-gb-net-curl (3.4.0-3 -> 3.4.0-4)
    upgraded gambas3-gb-qt4 (3.4.0-3 -> 3.4.0-4)
    upgraded gambas3-gb-qt4-ext (3.4.0-3 -> 3.4.0-4)
    upgraded gambas3-gb-settings (3.4.0-3 -> 3.4.0-4)
    upgraded gambas3-gb-signal (3.4.0-3 -> 3.4.0-4)
    upgraded gambas3-gb-web (3.4.0-3 -> 3.4.0-4)
    upgraded gambas3-gb-xml (3.4.0-3 -> 3.4.0-4)
    installed kdesdk-kioslaves (4.10.1-1)
    installed kdesdk-dev-utils (4.10.1-1)
    installed kdesdk-dev-scripts (4.10.1-1)
    upgraded networkmanager (0.9.6.4-2 -> 0.9.8.0-1)
    upgraded ntfs-3g (2013.1.13-1 -> 2013.1.13-2)
    upgraded sip (4.14.3-1 -> 4.14.4-1)
    upgraded python-sip (4.14.3-1 -> 4.14.4-1)
    upgraded pyqt-common (4.9.6-2 -> 4.10-1)
    upgraded pyqt (4.9.6-2 -> 4.10-1)
    upgraded python2-sip (4.14.3-1 -> 4.14.4-1)
    upgraded python2-pyqt (4.9.6-2 -> 4.10-1)
    upgraded qscintilla (2.7-2 -> 2.7.1-1)
    My system:
    CPU: Quad core Intel Core i7-3610QM CPU
    Graphics: Card-1: Intel 3rd Gen Core processor Graphics Controller
                   Card-2: NVIDIA GK107 [GeForce GT 650M]
    Drives: 1: id: /dev/sda model: SAMSUNG_SSD_830 size: 128.0GB
               2: id: /dev/sdb model: Hitachi_HTS72757 size: 750.2GB
    Memory: 15939.5MB
    X.Org: 1.13.2.901
    Mesa: 9.1-2
    Kernel: 3.7.10-1-ARCH x86_64 (64 bit)
    Desktop: KDE 4.10.1
    openshot: 1.4.3-1
    kdenlive: 0.9.4-1
    ffmpeg: 1:1.1.3-1
    mlt: 0.8.8-3
    mlt-python-bindings: 0.8.8-3
    frei0r-plugins: 1.3-6
    I do not use Compiz, Kwin
    3 days ago I didn't have this problem. Any ideas?
    Last edited by cappuccino (2013-03-10 16:30:08)

    (gdb):
    Kdenlive:
    Starting program: /usr/bin/kdenlive
    warning: Could not load shared library symbols for linux-vdso.so.1.
    Do you need "set solib-search-path" or "set sysroot"?
    [Thread debugging using libthread_db enabled]
    Using host libthread_db library "/usr/lib/libthread_db.so.1".
    Traceback (most recent call last):
      File "/usr/share/gdb/auto-load/usr/lib/libgobject-2.0.so.0.3400.3-gdb.py", line 9, in <module>
        from gobject import register
      File "/usr/share/glib-2.0/gdb/gobject.py", line 3, in <module>
        import gdb.backtrace
    ImportError: No module named backtrace
    [New Thread 0x7fffced3f700 (LWP 1961)]
    QWidget::insertAction: Attempt to insert null action                                                                                                                                                                                                                           
    QWidget::insertAction: Attempt to insert null action                                                                                                                                                                                                                           
    [New Thread 0x7fffcd1c3700 (LWP 1969)]                                                                                                                                                                                                                                         
    [New Thread 0x7fffcc9c2700 (LWP 1970)]                                                                                                                                                                                                                                         
    [New Thread 0x7fffbe8ef700 (LWP 1992)]                                                                                                                                                                                                                                         
    "/org/freedesktop/UDisks2/drives/Hitachi_HTS727575A9E364_J3740084HMD0LE" : property "Drive" does not exist                                                                                                                                                                     
    "/org/freedesktop/UDisks2/drives/WDC_WD5000BEVT_80A0RT0_WD_WXA1C20F2908" : property "Drive" does not exist                                                                                                                                                                     
    "/org/freedesktop/UDisks2/drives/Slimtype_DVD_A__DS8A8SH_3208583_6A6224402423" : property "Drive" does not exist                                                                                                                                                               
    "/org/freedesktop/UDisks2/drives/SAMSUNG_SSD_830_Series_S0Z3NEAC826732" : property "Drive" does not exist                                                                                                                                                                     
    "/org/freedesktop/UDisks2/drives/Hitachi_HTS727575A9E364_J3740084HMD0LE" : property "DeviceNumber" does not exist                                                                                                                                                             
    "/org/freedesktop/UDisks2/drives/Hitachi_HTS727575A9E364_J3740084HMD0LE" : property "Device" does not exist                                                                                                                                                                   
    "/org/freedesktop/UDisks2/drives/SAMSUNG_SSD_830_Series_S0Z3NEAC826732" : property "DeviceNumber" does not exist                                                                                                                                                               
    "/org/freedesktop/UDisks2/drives/SAMSUNG_SSD_830_Series_S0Z3NEAC826732" : property "Device" does not exist                                                                                                                                                                     
    "/org/freedesktop/UDisks2/drives/WDC_WD5000BEVT_80A0RT0_WD_WXA1C20F2908" : property "DeviceNumber" does not exist                                                                                                                                                             
    "/org/freedesktop/UDisks2/drives/WDC_WD5000BEVT_80A0RT0_WD_WXA1C20F2908" : property "Device" does not exist                                                                                                                                                                   
    [New Thread 0x7fffbe0ee700 (LWP 2004)]                                                                                                                                                                                                                                         
    [Thread 0x7fffcd1c3700 (LWP 1969) exited]                                                                                                                                                                                                                                     
    [Thread 0x7fffcc9c2700 (LWP 1970) exited]                                                                                                                                                                                                                                     
    [New Thread 0x7fffcc9c2700 (LWP 2005)]                                                                                                                                                                                                                                         
    [New Thread 0x7fffcd1c3700 (LWP 2006)]                                                                                                                                                                                                                                         
    Program received signal SIGSEGV, Segmentation fault.                                                                                                                                                                                                                           
    [Switching to Thread 0x7fffbe0ee700 (LWP 2004)]                                                                                                                                                                                                                               
    0x0000000000000000 in ?? ()
    OpenShot:
    Starting program: /usr/bin/python /usr/lib/python2.7/site-packages/openshot/openshot.py
    warning: Could not load shared library symbols for linux-vdso.so.1.
    Do you need "set solib-search-path" or "set sysroot"?
    [Thread debugging using libthread_db enabled]
    Using host libthread_db library "/usr/lib/libthread_db.so.1".
      File "/usr/lib/python2.7/site-packages/openshot/openshot.py", line 29
        print "Error: You must have GTK 2.18 or greater to run OpenShot.  Exiting..."
                                                                                    ^
    SyntaxError: invalid syntax
    [Inferior 1 (process 3557) exited with code 01]
    I found this. It looks like a similar problem

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