Quicktime exported "Video format not supported by the iPod". Why?

Any help appreciated.
-I just downloaded new version of quick time 7.6.4, alongside iTunes 9.00, paid for Quick time Pro, entered the key code successfully and the Pro-only options of Quick Time become available.
-I exported my quicktime video files "movie to iPod". (File type m4v).
-Added file to iTunes library.
-When I sync my ipod (160GB "classic"), i get an error saying the "video format is not supported by the iPod". (I can watch downloads from the Itunes store without a problem.) It happens several times.
Any suggestions?
RS

B-rock, Sorry for jumping in, into definitions of half empty or half full glass of water
MagnusX,
I feel your angst on the Apple Rep poor communication skills, we've been there too, so as end users, we try to help other like yourself who comes up against a brick wall.
Your iPod classic firmware 2.0.4 support the following video format
H.264 video, up to 1.5 Mbps, 640 by 480 pixels, 30 frames per second, Low-Complexity version of the H.264 Baseline Profile with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; H.264 video, up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Baseline Profile up to Level 3.0 with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; MPEG-4 video, up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats
Most likely the resolution or bitrate doesn't fall into the supported Video spec.
If you are using a Mac, I suggest you download a free video converter, called handbrake
You can also Google for other version of the video convertor if you are using Windows.

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Hi,
Thanks for posting in Microsoft TechNet Windows Vista Forum.
Upon your description, I see that you have done a lot of research and tests. Unfortunately, none of these troubleshooting works.
Based on my experience, this issue related to "failed to play test tone" can be related to several reasons. It also includes hardware defect. I am confusing why Dell confirms that the issue is related to Operating System. Could you let me know what operation Dell had troubleshot with you?
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System Restore
==============
1)     Please click on Start and choose All Programs, Accessories, System Tools, and then Windows Backup.
2)     Click Restore on the left pane.
3)     Choose Basic Restore.
4)     Follow the wizard and click Next.
5)     If you would like to restore everything in the backup, we can check the box “Restore everything in this backup” on the top of the window.
6)     We can also browse and choose certain files and folders to restore. Then, click Next.
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