Quicktime fails to start or load

hi My step dad is having this quicktime issue he can't get quicktime to load , I watched task manager and it shows it loading and then just goes away ,
I know I have reinstalled 4 times , with cleaning the reg between them.
I have booted in safe mode , and used the safemode (wave out) and all have the safe effect .
I tried using MSconfig , diagnostic mode (no service and startup files) and it still does the same thing.
I'm at a loss here.I can't think of anything else and doing a google search didn't come back with anything.
I'm hoping someone here can come back with some idea's.
and no Itunes doesn't load either.
Windows comes back with an error or itunes . I think it was itunes.exe creator and error and needs to close.
thanks for anyhelp I may beable to give him.

what's the precise text of that iTunes message?
sometimes it's easiest to send us a screenshot of the error message box. there's instructions in the following user tip:
hudgie: Taking screenshots to help with problems

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