Quicktime file becomes corrupted only after transfer from a camera

I have encountered an unusual Quicktime-related problem with a customer that I cannot solve. This has been tested on two different cameras (a Kodak Zi6 and a Casio EX-Z80) to verify it is not camera related. The customer has also tested it on his desktop and laptop computers to verify it occurs on both. It must be confined to some specific piece of software he installs, because I've never run into this problem elsewhere. His two computers both run Vista.
1. He shoots video.
2. Opens Quicktime.
3. Plays the video (AVI or MOV... doesn't matter) while the video RESIDES on his camera. It plays fine.
4. Has tried taking the SD card out of the camera, putting it into his laptop, then playing the video while it resides on the card. It plays fine.
5. BUT... the moment he transfers the video file to his desktop and plays it in Quicktime, it becomes corrupted. It does play, but the image develops all kinds of blockyness and distorted colors. It becomes useless.
Any clues as to which software program he is installing that makes this problem occur? I have hundreds of other customers who use these same cameras and have no similar problem.
Thanks.
Richard

The video file is able to be transfered to the hard drive of the computer and it does play with QT, but with blockyness and distorted colors, correct? That would suggest to me video card and\or driver. The reason being if the file was not supported by QT or WMP it would not even play. QT would produce error 2048 and WMP would inform it could not handle the file. But...
I would go to the Window menu of QT player and click on Show Movie Inspector to get some info on the video file.
salaminizer, makes a good point on the possibilty of NTFS\FAT32 file systems. Right clicking on My Computer>Manage>Disk Management will show info of HD's on the computer. Some bought computers will have a back-up Partition that uses Fat32. Which the video might be being saved to.
I'm thinking video card and drivers, but on two separate computers? So find out the video codecs. It's tough unless you have the same camera or what software came with it? Let me know how you make out.

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Re: How can I download automatically only new images from my camera?
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