Quicktime File Crashing Both Quicktime App and Finder in Mac, but Not Windows
Hi,
I have a drive full of Apple ProRes Quicktime files. Almost all of them play perfectly, except 2. Those 2 files have played in the past, but I've had problems with them. They've come back to functionality in the past, but now they are not working again and I don't understand why.
Whenever I go to open the files with Quicktime Pro 7, Quicktime X, FCP 7, Adobe Premiere or Adobe Media Encoder, I get the spinning beach ball and not only does Quicktime crash, but the finder crashes as well. If I go to restart the finder, it never comes back online and I have to restart my late 2011 macbook Pro.
I've tried repairing permissions and on the Macbook Hardrive and have used Disk Utility and Disk warrior on the hardrive containing the 2 quicktime files. Nothing has solved the problem.
At first, I thought the Quicktime files might have become corrupted, but I installed Windows 7, using bootcamp, on the same macbook, hooked up the external hardrive and was able to play the quicktimes perfectly in Windows with quicktime 7 (not pro, because I don't want to buy it just for windows). So, there is some sort of incompatability between these two quicktime files and my Macboook.
Does anyone have any ideas as to what could be going on?
-Scott
If you are on Windows Vista and trying to write something to
"Program Files" or its sub folders, write will not end up in the
right place as "Program Files" is protected. What ever you write
might go to a virtual store location. If that's the case try
writing to app storage folder.
Please see the below post for more info on this:
http://forums.microsoft.com/MSDN/ShowPost.aspx?PostID=1640353&SiteID=1
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MacBook Pro Retina 13" crash quitting all apps including Finder
Hello everyone,
Below is the crash log I am getting with what seems to be a display issue on my MBP 13" retina (late 2012).
I first noticed the problem when emails failed to display in the Apple Mail message preview pane (below the message list, as seen in Classic Layout mode). Opening these non-previewing messages, some of them would still fail to display. Double-clicking the empty display area routinely prompts a crash which forces all open applications to relaunch, including finder, preceded by the Macromedia style twirly that one usually sees on shut-down.
Any help would be much appreciated!
==========================================
Process: WindowServer [159]
Path: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/WindowServer
Identifier: WindowServer
Version: 332
Code Type: X86-64 (Native)
Parent Process: launchd [1]
User ID: 88
Date/Time: 2013-06-14 11:37:48.469 -0700
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
Assertion failed: (height <= INT_MAX), function CGRegionGetBoundingBox, file Regions/CGRegion.c, line 402.
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00000001118b7212 __pthread_kill + 10
1 libsystem_c.dylib 0x0000000111743b54 pthread_kill + 90
2 libsystem_c.dylib 0x0000000111787dce abort + 143
3 libsystem_c.dylib 0x0000000111788e2a __assert_rtn + 146
4 com.apple.CoreGraphics 0x000000010fdfcf82 CGRegionGetBoundingBox + 424
5 com.apple.CoreGraphics 0x000000010fff1137 update_tracking_bnds + 298
6 com.apple.CoreGraphics 0x000000010fff0f34 CGXAddTrackingArea + 414
7 com.apple.CoreGraphics 0x00000001100a3eb9 _CGXAddTrackingAreaInline + 213
8 com.apple.CoreGraphics 0x000000011012a45e _XAddTrackingAreaInline + 122
9 com.apple.CoreGraphics 0x000000011012e74c CGXServices_server + 108
10 com.apple.CoreGraphics 0x00000001100ee163 __connectionHandler_block_invoke_0 + 17
11 com.apple.CoreGraphics 0x0000000110299404 CGXHandleMessage + 94
12 com.apple.CoreGraphics 0x00000001100eaf75 connectionHandler + 137
13 com.apple.CoreGraphics 0x000000010feaf6b3 post_port_data + 174
14 com.apple.CoreGraphics 0x000000010feae2c7 CGXRunOneServicesPass + 1067
15 com.apple.CoreGraphics 0x000000010feae722 CGXServer + 1000
16 WindowServer 0x000000010f9b6f41 main + 9
17 libdyld.dylib 0x00000001116e07e1 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00000001118b7d16 kevent + 10
1 libdispatch.dylib 0x00000001116a7dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00000001116a79ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00000001118b5686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00000001118b4c42 mach_msg + 70
2 com.apple.CoreFoundation 0x000000010f9f3233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x000000010f9f8916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x000000010f9f80e2 CFRunLoopRunSpecific + 290
5 com.apple.CoreFoundation 0x000000010fa06dd1 CFRunLoopRun + 97
6 com.apple.CoreGraphics 0x000000010ffe2fe3 eventThread + 379
7 libsystem_c.dylib 0x00000001117427a2 _pthread_start + 327
8 libsystem_c.dylib 0x000000011172f1e1 thread_start + 13
Thread 3:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x00000001118b5686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00000001118b4c42 mach_msg + 70
2 com.apple.QuartzCore 0x0000000125e7517b CA::Render::Server::server_thread(void*) + 403
3 com.apple.QuartzCore 0x0000000125ef9dc6 thread_fun + 25
4 libsystem_c.dylib 0x00000001117427a2 _pthread_start + 327
5 libsystem_c.dylib 0x000000011172f1e1 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff502392b8 rdx: 0x0000000000000000
rdi: 0x0000000000000707 rsi: 0x0000000000000006 rbp: 0x00007fff502392e0 rsp: 0x00007fff502392b8
r8: 0x0000000111803278 r9: 0x0000000000000192 r10: 0x0000000020000000 r11: 0x0000000000000206
r12: 0x00000001106ce073 r13: 0x00000001106ce034 r14: 0x0000000111804180 r15: 0x00000001106cde5f
rip: 0x00000001118b7212 rfl: 0x0000000000000206 cr2: 0x0000000114377000
Logical CPU: 0
Binary Images:
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0x112a6e000 - 0x112a75fff com.apple.NetFS (5.0 - 4.0) <195D8EC9-72BB-3E04-A64D-E1A89B4850C1> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x112a7c000 - 0x112a89ff7 com.apple.NetAuth (4.0 - 4.0) <A4A21A2F-B26A-3DC9-95E4-DAFA43A4A2C3> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x112a97000 - 0x112b04ff7 com.apple.datadetectorscore (4.1 - 269.3) <5775F0DB-87D6-310D-8B03-E2AD729EFB28> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x112b43000 - 0x112b47ff7 com.apple.TCC (1.0 - 1) <76A86876-2280-3849-8478-450E1A8C0E01> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x112b53000 - 0x112eb2fff com.apple.Foundation (6.8 - 945.18) <1D7E58E6-FA3A-3CE8-AC85-B9D06B8C0AA0> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x1130db000 - 0x1130dcfff liblangid.dylib (116) <864C409D-D56B-383E-9B44-A435A47F2346> /usr/lib/liblangid.dylib
0x1130e3000 - 0x113104ff7 libCRFSuite.dylib (33) <B49DA255-A4D9-33AF-95AB-B319570CDF7B> /usr/lib/libCRFSuite.dylib
0x113112000 - 0x113129fff com.apple.GenerationalStorage (1.1 - 132.3) <FD4A84B3-13A8-3C60-A59E-25A361447A17> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x113133000 - 0x11314afff com.apple.CFOpenDirectory (10.8 - 151.10) <FFBBA538-00B5-334E-BA5B-C8AD6CDCDA14> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x113169000 - 0x113194fff libxslt.1.dylib (11.3) <441776B8-9130-3893-956F-39C85FFA644F> /usr/lib/libxslt.1.dylib
0x1131a4000 - 0x1131a4fff com.apple.Accelerate (1.8 - Accelerate 1.8) <6AD48543-0864-3D40-80CE-01F184F24B45> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x1131ad000 - 0x1132b8fff libFontParser.dylib (84.6) <96C42E49-79A6-3475-B5E4-6A782599A6DA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x11331b000 - 0x11336aff7 libFontRegistry.dylib (100) <F7EC0287-58E4-3ABE-A45E-B105A68EA76E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x113392000 - 0x11352dfef com.apple.vImage (6.0 - 6.0) <FAE13169-295A-33A5-8E6B-7C2CC1407FA7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x113554000 - 0x113554fff com.apple.Accelerate.vecLib (3.8 - vecLib 3.8) <B5A18EE8-DF81-38DD-ACAF-7076B2A26225> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x11355b000 - 0x1135c3fff libvDSP.dylib (380.6) <CD4C5EEB-9E63-30C4-8103-7A5EAEA0BE60> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x1135d2000 - 0x11366cfff libvMisc.dylib (380.6) <714336EA-1C0E-3735-B31C-19DFDAAF6221> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x113679000 - 0x113a70fff libLAPACK.dylib (1073.4) <D632EC8B-2BA0-3853-800A-20DA00A1091C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x113ad9000 - 0x113c5ffff libBLAS.dylib (1073.4) <C102C0F6-8CB6-3B49-BA6B-2EB61F0B2784> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x113c93000 - 0x113cbbfff libJPEG.dylib (850) <DC750E1E-BD07-339B-A4A6-D86BFE969F68> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x113cc6000 - 0x113d1bff7 libTIFF.dylib (850) <EDAF0D99-70AF-3B3F-9EFA-9463C91D0E3C> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x113d28000 - 0x113d48fff libPng.dylib (850) <203C43BF-FAD3-3CCB-81D5-F2770E36338B> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x113d53000 - 0x113d57fff libGIF.dylib (850) <D4525F87-759C-338C-B283-BB8DE815D3D5> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x113d5e000 - 0x113e60fff libJP2.dylib (850) <2E43216C-3A5A-3693-820C-38B360698FA0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x113e8d000 - 0x113e90fff libRadiance.dylib (850) <62E3F7FB-03E3-3937-A857-AF57A75EAF09> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x113e9b000 - 0x113edffff libcups.2.dylib (327.6) <9C01D012-6F4C-3B69-B614-1B408B0ED4E3> /usr/lib/libcups.2.dylib
0x113ef5000 - 0x113f17ff7 com.apple.Kerberos (2.0 - 1) <416543F5-E7AF-3269-843F-C8CDA8DD0FFA> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x113f32000 - 0x113f6cff7 com.apple.GSS (3.0 - 2.0) <970CAE00-1437-3F4E-B677-0FDB3714C08C> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x113f91000 - 0x113fb0ff7 libresolv.9.dylib (51) <0882DC2D-A892-31FF-AD8C-0BB518C48B23> /usr/lib/libresolv.9.dylib
0x113fbf000 - 0x1140b4fff libiconv.2.dylib (34) <FEE8B996-EB44-37FA-B96E-D379664DEFE1> /usr/lib/libiconv.2.dylib
0x1140c8000 - 0x11414aff7 com.apple.Heimdal (3.0 - 2.0) <C94B0C6C-1320-35A1-8143-FE252E7B2A08> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x114179000 - 0x11417bfff com.apple.TrustEvaluationAgent (2.0 - 23) <A97D348B-32BF-3E52-8DF2-59BFAD21E1A3> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x114182000 - 0x114187fff com.apple.OpenDirectory (10.8 - 151.10) <1F47EC96-7403-3690-8D8D-C31D3B6FDA0A> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x114199000 - 0x1141a4fff com.apple.CommonAuth (3.0 - 2.0) <7A953C1F-8B18-3E46-9BEA-26D9B5B7745D> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x125db8000 - 0x125f66fff com.apple.QuartzCore (1.8 - 304.3) <F450F2DE-2F24-3557-98B6-310E05DAC17F> /System/Library/Frameworks/QuartzCore.framework/QuartzCore
0x12601e000 - 0x12602dfff com.apple.opengl (1.8.9 - 1.8.9) <6FD163A7-16CC-3D1F-B4B5-B0FDC4ADBF79> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x126036000 - 0x126060ff7 com.apple.CoreVideo (1.8 - 99.4) <E5082966-6D81-3973-A05A-38AA5B85F886> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x12607b000 - 0x12631fff7 com.apple.CoreImage (8.4.0 - 1.0.1) <CC6DD22B-FFC6-310B-BE13-2397A02C79EF> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x126400000 - 0x126457ff7 com.apple.ScalableUserInterface (1.0 - 1) <93C14595-6172-37E9-88F2-CBC80A1C54D0> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x12647c000 - 0x1264c6ff7 libGLU.dylib (8.9.2) <1B5511FF-1064-3004-A245-972CE5687D37> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x1264d6000 - 0x1264edfff libGL.dylib (8.9.2) <B8E5948D-BCF2-3727-B74E-D74B8EDC82D6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x126501000 - 0x12650dfff com.apple.CrashReporterSupport (10.8.3 - 418) <DE6AFE16-D97E-399D-82ED-3522C773C36E> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x12651c000 - 0x126576ff7 com.apple.opencl (2.2.19 - 2.2.19) <3C7DFB2C-B3F9-3447-A1FC-EAAA42181A6E> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x12658b000 - 0x1269a8fff FaceCoreLight (2.4.1) <A34C9575-C4C1-31B1-809B-7751070B4E8B> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
0x126c3c000 - 0x126c48fff libCSync.A.dylib (332) <47466CF6-EB5C-3312-9E24-178F4410A92B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x126d3a000 - 0x126ef8fff GLEngine (8.9.2) <420E03C3-B91D-33C7-A1C4-BE60A1544971> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x126f2f000 - 0x126f36fff libGFXShared.dylib (8.9.2) <398F8D57-EC82-3E13-AC8E-470BE19237D7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x126f3c000 - 0x126f79fef libGLImage.dylib (8.9.2) <C38649ED-E1C9-315E-9953-F33E8C6A3C89> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x126f81000 - 0x1270f1fff libGLProgrammability.dylib (8.9.2) <83DBCC22-F711-3F9D-B622-6DE5D9DD90AE> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x127129000 - 0x12712dfff libCoreVMClient.dylib (32.3) <AD8391D9-56DD-3A78-A294-6A30E6ECE1A2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x127161000 - 0x1275e9ff7 com.apple.driver.AppleIntelHD4000GraphicsGLDriver (8.12.47 - 8.1.2) <ED3787B7-1558-3C4C-8F84-7E810A27FF7E> /System/Library/Extensions/AppleIntelHD4000GraphicsGLDriver.bundle/Contents/Mac OS/AppleIntelHD4000GraphicsGLDriver
0x12775d000 - 0x127762fff com.apple.IOAccelerator (74.5.1 - 74.5.1) <574EC60B-E292-3FEA-8A66-B12DB2C1CEC5> /System/Library/PrivateFrameworks/IOAccelerator.framework/Versions/A/IOAccelera tor
0x12776a000 - 0x127776fff libGPUSupportMercury.dylib (8.9.2) <971EDFC6-3E6A-375C-9133-F50DFDDCEBDD> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupportMercury.dylib
0x127e49000 - 0x127e4ffff libCGXCoreImage.A.dylib (332) <F6300A73-D4C4-3DE6-A1B7-806E627CCF76> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
0x7fff6f5b6000 - 0x7fff6f5ea93f dyld (210.2.3) <A40597AA-5529-3337-8C09-D8A014EB1578> /usr/lib/dyld
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 173
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=88.1M resident=58.8M(67%) swapped_out_or_unallocated=29.3M(33%)
Writable regions: Total=552.8M written=12.2M(2%) resident=121.5M(22%) swapped_out=0K(0%) unallocated=431.3M(78%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 66.7M
CG framebuffers 87.2M
CG framebuffers (reserved) 404K reserved VM address space (unallocated)
CG image 32K
CG raster data 4636K
CG raster data (reserved) 312K reserved VM address space (unallocated)
CG shared images 1160K
CoreAnimation 42.0M
CoreGraphics 4K
IOKit 34.2M
IOKit (reserved) 256.0M reserved VM address space (unallocated)
MALLOC 78.4M
MALLOC guard page 48K
Memory tag=247 5520K
Memory tag=248 768K
Memory tag=249 1224K
Memory tag=250 35.3M
Memory tag=252 16.8M
OpenGL GLSL 4112K
OpenGL GLSL (reserved) 128K reserved VM address space (unallocated)
STACK GUARD 56.0M
Stack 9752K
VM_ALLOCATE 1260K
__CGSERVER 4K
__DATA 6872K
__LINKEDIT 16.2M
__TEXT 72.0M
__UNICODE 544K
shared memory 76K
=========== =======
TOTAL 796.9M
TOTAL, minus reserved VM space 540.1MPlease read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, or by a peripheral device.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2. -
Every time I am trying to open Quicktime files with my Quicktime it wants to convert the files. Why?
QuickTime version 10.3 will "convert" older legacy codecs into a more modern version. You can save this newer version and delete the older one.
This can only mean that support for those codecs will be removed completely some time in the future. -
I have recently upgraded my mac and ipad to IOS7 and find that Safari will not load onto my iPad. It just shuts down the app. Any ideas? I have been onto Mac who took me through a very long iPad robot, but the problem is still the same! Help appreciated
Do you mean that you did a soft-reset ?
Try clearing Safari's cache : Settings > Safari > Clear Cookies And Data and also Clear History
If that doesn't fix it then try closing Safari via the iPad's multitaskingbar and see if it works when you re-open it :double-click the home button to open the taskbar and then swipe or drag the Safari app's 'screen' up and off the top of the screen to close it, and click the home button to close the taskbar.
After trying the above you could also do a soft-reset (even if this is what you've already done it might be worth trying after clearing Safari's cache and closing the app via the taskbar) : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. -
How do I edit the contacts files on both my iPad and iPhone?
How do I edit the contacts files on both my iPad and iPhone?
Open Contacts, select a contact, then tap Edit in the upper right corner.
-
I want to buy Lion. I have 10.6.8 and cannot find Lion 10.7 on the App store. I find mountain lion but not lion. Help please.
Apple has made it available again, but you need to call and they will email you a redemption code:
https://discussions.apple.com/message/19102390#19102390 -
I have unlocked my iPhone 3G with Vodafone via iTunes, but now the downloaded apps crash immediately when opened. I've tried a Restore, but this didn't help. I've also tried removing all apps and re-installing them, but they still don't work. Any ideas? Thanks.
yep, unfortunately can't reset without the passcode either.
With regards to doing a restore, do you mean:
open itunes on my computer
click on my device on the left
go to the device summary
click restore
it then asks if i want to back up before i restore (to which i say no)
then it asks me if i'm sure I want to restore to factory settings and that all of me media and data will be erased and replaced with the newest version ( to which I say yes)
then it takes about 90 mins to do this but when I look at my phone, everything is exactly the same.
Am I missing something? Obviously I'm technologically challenged, but I HAVE to get to the bottom of this! -
How do I retrieve an app that I bought. The icon is in my library. But the program isn't in my device. When I look in the file that contains the app and try to open it, it doesn't open.
Howdy Hestersfree,
This can be done through the App Store on the device that you'd like the app installed on.
Apps on iOS
Open the App Store on your device.
Make sure you are signed in with the same Apple ID used for the original purchase.
Tap Updates from the bottom navigation bar.
Tap Purchased on the resulting screen.
Locate the app in your Purchased tab.
Tap the download button.
The app will begin downloading and you'll be taken back to your home screen.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Cheers,
Allen -
My friend has lost his iPhone 5.on find my iPhone when entered id and password app says id is valid but not activated. What should I do to find that lost iPhone
If Find My Phone has not been activated on the iPhone before being lost there is nothing more that you can do to locate it with iCloud. The only option is physical search for it.
If you have an idea of the location, call the iPhone and see if you can hear it ring. -
How to Loop through App and finding popup Windows
Does anyone know how to loop through the app and find any
popup windows..I guess application by default creates a SystemManager
object... So i used
this.systemManager.popUpChildren.numChildren and it gives me
0 all the time.. even though I have instances of windows to the
app.. According to the documentation this should give you the
number of popup children but it doesn't.. Any more ideas? -
My notes disappeared form both iPhone app and yahoo mail notes folder
my notes disappeared form both iPhone app and yahoo mail notes folder following sync. it only appreaed to me as a subjects (without body) when i searched for ti on yahoo notes folders and it did not opend and shoed only subject names .... did i lost it for ever?
See on your right More Like This.
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I downloaded Zapya Apk in my IPad. And I transfer songs from my Android phone to my IPad. After that I opened Dj mixer 3 App and find the songs to make remix but I cannot find any songs. I cannot find in my iTunes also. So what should I do?
Zapya.apk is an android app and will not work on an iOS device.
How did you transfer your songs from your Android phone to your iPad?
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