QuickTime Files Out of Date

Any time I start itunes,use the Apple site or try to use QuickTime, I get a pop up stating "Some of your Quick Time software is out of date. You can fix this by updating to the latest version (then choices of: 'Cancel', 'Do it now')". If I select 'Do it now', I get a second pop up which says "Information received from the Quick Time Server is Invalid. Please try again later."
Itunes seems to work if I select "Cancel". The Apple site keeps giving me the same popups.
I have uninstalled, and reinstalled Itunes/Quicktime with no impact. I've uninstalled the Apple Updater. I've tried the "DO it now" both behind a firewall and on an 'open' home DSL line with the same next pop up.
Thanks for your help.

Not of any help, but misery loves company. I am having the same problem with Windows XP that had some older versions of quicktime on it. I have attempted to all traces of the old software, but whenever I download and attempt to use the current Quicktime download I get an error code like yours where I am instructed that "Some of your quicktime software is out of date.You can fix this problem by updating to the latest version" The box in which the error message appears seems to be of the style seen with older windows programs like Win 98. Anyway, as long as the new Quicktime is installed but not working properly then I can not access the apple store. Also everytime the error code appears windows pops up with its own message stating that Quicktime has encountered a problem and needs to close.
I too found no boxes checked when I looked under compatability as suggested by one poster. I tool have found no viruses.
I have not tried the safe mode installation suggested by one poster.
Do you have any older games installed that used older versions of Quicktime?

Similar Messages

It keeps telling me my version of quicktime is out of date.

I'm going a little CRAZY! I have uninstalled and reinstalled QuickTime literally about 10 times. And for some reason my computer keeps telling me that my version of QT is out of date when that isn't possible if I am uninstalling it and reinstalling the newest version from the QT website! PLEASE SOMEONE HELP ME!!! I haven't been able to open my iTunes in 5 months and technical support won't help me out. :(
Compaq desktop Windows XP

new person, same problem
bought a brand new laptop with Vista Home Premium already installed. I went to this page
http://wps.aw.com/bcmartini_eap4/0,11295,2679808-,00.html
select Aimations from the left side
I tried a watch a .mov file. It said QuickTime must be installed on my computer. So I downloaded and installed the latest version of Quicktime, 7.1.6.
The I tried to watch the movie again. Under "The Anatomy and Organization of the Heart", links 2, 3 and 4 bring up a new browser window, QuickTime loads, but the only thing that shows is the player coontrols and a message that says, "To view this movie you will need QuickTime 5 or later."
I get the same message for number 1 under "The Heartbeat"
Everything else works fine. I'm able to run the QuickTime application and see all the ads and stuff. The menu says version 7.1.6
I don't have any other .mov files to test out though.

Quick Time files out of date

Any time I start itunes or use the Apple site, I get a pop up stating "Some of your Quick Time software is out of date. You can fix this by updating to the latest version (then choices of: 'Cancel', 'Do it now')". If I select 'Do it now', I get a second pop up which says "Information received from the Quick Time Server is Invalid. Please try again later."
Itunes seems to work if I select "Cancel". The Apple site keeps giving me the same popups.
I have uninstalled, and reinstalled Itunes/Quicktime with no impact. I've tried the "DO it now" both behind a firewall and on an 'open' home DSL line with the same next pop up.
Thanks for your help.

I get this exact error message. I've been getting this error message for a long time. I've reinstalled itunes and quick, both together and individually, many times and I have updated numerous times since I began getting this message. Just like the person from the post, I can't seem to figure it out, but it is described accurately. The error appears every time I open itunes or quicktime, and if I click update I get the same second error message. iTunes seems to work fine after the messages, but how would I know if I am missing out on something?

Remote debugging information file out of date

I am unable to remotely debug a project. I get "The debugging information file for this file is out of date".
This is very strange because the project resides on the remote computer and I am working on it as a network share. I had it working yesterday, but not today.
I assume that I have the 2 system configured properly since I am getting this error on my development system when I launch the program on the remote system. I am connecting remotely with TeamViewer 10.
CVi 2012 SP1.

Mjl,
Have you made changes to what you are trying to debug since yesterday? I would make sure that the application versions match for both computers you are using.
Also, are you following this link to debug your project?
http://www.ni.com/tutorial/3384/en/
Matt J
Professional Googler and Kudo Addict
National Instruments

Quicktime file out of sync when trying to convert it to

I was sent a .mov file created on a Mac via yousendit.com, and downloaded to my office PC via yousendit.com. I need to convert it into a format I can burn onto a DVD using Vegas Pro and DVD Architect.
It plays fine as a .mov file from my desktop but when I play it from DVD Architect, the sound and picture are out of sync.
I put it into Vegas Pro to see if I could sync the sound but there is no picture when played from Vegas Pro.
Is this because there is a problem with the .mov file, and/or the fact it was downloaded from yousendit.com, or is it a problem with DVD Architect and/or Vegas Pro?
All help much appreciated.
Thanx.

Hey,
Please mention the configuration of your system specially CPU and RAM.
This error usually occurs, if you run too many memory-extensive applications simultaneously. So try performing those redaction tasks after closing some of the background processes/applications
Hope that helps.
Regards,
Rahul

Creating 8 Channel Quicktime Files Out of Adobe Premiere

Final Cut Pro is the perfect example for setting A1 CH1, A2 CH2, A3 CH3, A4 CH 4 etc... how come this doesn't seem the same for Premiere? Is the only (and most efficient) option is to create a separate AAF file with separate .AIFF or .WAV tracks?

Here's a quick guide we made recently for CC for 4 tracks. Just adjust to 8 tracks if that's what you need
1. Unless your sequence in Premiere is already set up for multi-track audio, you must create a new sequence.
2. In New Sequence dialog window, choose 'Custom' then go to 'Tracks' tab. Master should be set “Multichannel”, and Number of Channels “4”. (or 8 if that's what you want)
3. Paste all the media from the old sequence into the new one. The Full Stereo Mix should go into Track 1, and the M & E Stereo Mix into Track 2. (That's from our Nat Geo template, yours will be different)
4. Click on the Audio Track Mixer Tab and set Track 1 to 1 + 2, and Track 2 to 3 + 4. (again, change to suit)
5. When ready to export, in Export Settings, you need to manually set output format. Start with video:
Format: QuickTime
Video Codec: Apple ProRes 422 (HQ)
Quality: 100
Field Order: Progressive
(Also our Nat Geo delivery spec)
6. Click on Audio Tab and set Audio Codec to “Uncompressed”, Channels to “4” and Audio Track Layout to “2 Stereo Pairs”.
7. You can test your export by dragging it into any new sequence. - remember to monitor the correct channels if you only have stereo output.

Export Quicktime from Final Cut but that Quicktime file won't play on my PC

So, I filmed a video in HD with my Sony camera at school, edited it using their Final Cut software, and exported it to the default Quicktime file (same one that can be imported into iDVD). I burned that Quicktime file to a data dvd (not DVD-video) and brought it home to my PC. I expected Quicktime to be able to play the file no problem because I have played many QT HD files before, but it will not work.
I downloaded the EVO QuickTime Component and DirectShow Plugin for Windows because I read that was a crucial codec, but that did not change anything.
Please help! I am running Windows XP Pro with all the latest updates, and the latest version of Quicktime. Thanks.

The default format that FCP uses is DV, which many PCs have trouble with. Try exporting with the "Using Quicktime Conversion" button, and select "Quicktime Movie". Or, if all you need to do is watch it (because the quality of AVIs is not great), export to AVI.
I won't say "what are you doing with a PC?!", becuase that would be a silly question (I assume you have a reason).

QuickTime Player cannot open files in the "data" format.

The title above is an exact clip from error message rcvd when quicktime loads after clicking on a web hyperlink. I enjoy the simplicity of a mac and don't like having to make things work smoothly myself.
The error as quoted doesn't show up when searching the quicktime section of this forum, so I'm contributing it for all the other users who experience the same show-stopper and will appreciate a solution that doesn't require too much more than just Apple>Software update, or some similar scenario.
p.s. I saw some solution mentioning components out of date. I have no idea, nor wish to know about these. Hope I don't have to go there!
version 10.0
OS 10.6.7 System Version: Mac OS X 10.6.7 (10J869)
Kernel Version: Darwin 10.7.0

NjoyAmac wrote:
Well, now that we both figured out it was a windows file I wonder about
why not just install the windows player for mac
why pay for the flip program just for occasional viewing
how would we have known of the .wma file extension had I not done the text display of the link
1. There isn't a window player for the MAC.
2. Flip4Mac playback plugin is a free download... I hope you didn't buy Flip4Mac.
3. We wouldn't....
iMac 27", 3.4GHz Quad-Core Intel Core i7, 16GB 1333MHz DDR3, 2TB HD + 256GB SSD, AMD Radeon HD 6970M 2GB GDDR5•FCS 3•OS X 10.6.7•iPad 1&2•Apple Tv 2

Error message "some of your quicktime software is out of date...."

After about 8 hrs of troubleshooting so far I need help here...please...I have a new ipod touch 3g (32gb) that requires itunes-9 and i have itunes-8. when i try to load itunes-9 i get the same error message about apx. half way thru the install. at the point of install status "initializing quicktime types" the error message comes up: "some of your quicktime software is out of date, You can fix this problem by updating to the latest version" with the choice to "cancell" or "do it now" and I have tried "do it now" many times and other times tried cancell but either way it just ends up coming back many times with the same error message and either freezes the computer or eventually after maybe 15-20 error messages stops but the unstall is frozen. I have already tried uninstalling quicktime, itues, etc and spent 1.5 hours on the phone with Apple support and they can't figure it out. Please help...I appreciate your support.

Some other application may have installed older QuickTime componentry on the PC.
First let's have a closer look in your \system32\ to see if we can find any misplaced componentry down there.
First, in My Computer go "Tools > Folder Options". Click the "View" tab. Make sure "Show hidden files and folders" is selected, and that "Hide extensions for known file types" is unchecked. OK out of the Tab.
Now navigate to C:\Windows\system32\. (It might be easiest to switch to "List" view at this point.)
What files or folders can you see in \system32\ with QuickTime in the title?
(On a PC with a standard QuickTime installation, you should see precisely two files:
QuickTime.qts
QuickTimeVR.qtx
... and no Quicktime folders whatsoever.)

Quicktime software is out of date - NOT!

I saw this question answered for XP, but I have Windows Vista.
For years now, when I open itunes, quicktime or even the apple website, I get the following... 'Some of your QuickTime software is out of date. You can fix this problem by updating to the latest version'. The choices given are Cancel or Do It Now. If I select Cancel, it closes and things usually function normally, or it may ask me again several times (asked me four times on the way to this forum). If I select Do It Now, it says Information received from the QuickTime server is invalid. Try later. This course of action usually freezes things up.
There must be part of an old Quicktime version lurking that I need to seek out and destroy. Apple support recently (Nov 29, 2010) assisted with an uninstall and reinstall of the latest version of itunes and quicktime for another issue I was having. itunes wouldn't open. I had hoped that would fix this too, but it didn't.
How do I seek out and destroy the offending files? Thanks

There must be part of an old Quicktime version lurking that I need to seek out and destroy.
Indeed. Let's go checking in the most likely location.
1. Open My Computer from the desktop or Start menu.
2. In the Tools menu, click Folder Options.
3. Click the View tab.
4. In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected, and the "Hide extensions for known file types" option is unchecked.
5. Click OK.
Now in My Computer, open your C drive.
Open the "Windows" folder.
Open the "system32" folder.
What files and/or folders can you see in there with QuickTime in the file/folder name? (In a standard installation of QuickTime, you should see precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

"some of your Quicktime software is out of date," And then the fun starts

I get the "out of date" message frequently. If I select "do it now", I am usually told "Info received from the QT server is invalid. Please try again later." Occasionally, I'll get a Dialogue Box listing five Quicktime components. If I select Update, I get a message informing me that I don't have authority from the Administrator (ME) and a more privileged user will have to update for me.
In addition, attempts to use Apple websites and ITunes result in crashes of Internet Explorer. I can navigate thru Safari, though, and my ITouch syncs OK.
I have uninstalled and reinstalled ITunes and Quicktime several times but the problems persist, I even get the "out of date" message during the install process. Any suggestions would be greatly appreciated.

That sounds like there may be old misplaced QuickTime componentry lurking about in your system, Jack. Let's go looking for that.
1. From the Start menu, click Open.
2. In the Organize menu, click Folder and Search Options.
3. Click the View tab.
4. In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected, and the "Hide extensions for known file types" option is unchecked.
5. Click OK.
Now in Computer, open Local Disk C: or whichever drive your operating system is installed on.
Open the "Windows" folder.
*If you have a 32-bit Vista:* Open the "System32" folder.
*If you have a 64-bit Vista:* Open the "SysWOW64" folder.
What files or folders can you see in there with QuickTime in the file or folder name? (In a standard installation of QuickTime, you should see precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

"Some of your quicktime software is out of date" Message

Hi,
I have a problem with quicktime for which I would like advice. The symptom is that each time quicktime is loaded or accessed, there is a pop-up message box which says,"Some of your quicktime software is out of date. You can fix this problem by updating to the latest version." There's a cancel button, which I use nearly every time, and a "Do It Now" button. Note that I am running the latest version of quicktime.
When I use the "Do It Now" button, I get an error message pop-up which says,"Information obtained from the Quicktime server is invalid. Please try again later." I don't use quicktime stand alone for anything, so I don't really know if it's working OK. It seems to be, but I've not done a thorough testing. The dominant symptom is in iTunes, where I experience lock-ups. I spoke with an Apple technical support person for a while about it, and we (re)did the compulsory uninstall, reinstall stuff to no avail.
The Apple guy pointed me to an Apple website detailing some methods to fix various problems with iTunes/quicktime. (http://docs.info.apple.com/article.html?artnum=93976) I have tried everything there. One of the things was an experiment to try to detect interactions with other programs. Using MSCONFIG, I did a custom start-up which enabled nothing but quicktime. No change. I have removed (ctrl-panel->add/remove programs...) many of the programs which were installed. No change.
Questions/Comments?
Thanks for any info,
jimmBob

I just got off the phone with an Apple technician, and we solved the error problem. Basically we just went through my whole computer searching for all quicktime and iTunes files that were left behind. Be sure to check your C: > Windows > System32 folder for ANY and ALL QuickTime files. The files we found that caused the error were hidden in a filed titled "quicktime" in the System32 folder. Make sure you delete it, uninstall all iTunes and QuickTime programs (including Apple Software Update and Apple Mobile Device Support) from the Control Panel, and reinstall the latest files for iTunes and QuickTime and the error should go away.
Hope this helps!

QuickTime out of date error...

Everytime I load QuickTime or load a program that makes use of it I get the following popup:
QuickTime
Some of your Quick Time software is out of date. You can fix the problem by updating to the latest version.
What I've tried...
reinstalling QuickTime.
uninstalling QuickTime and then reinstalling QuickTime.
upgrading to Pro.
Please HELP because nothing is working!!!!!!!!!!!!!!
Dell 8400 Windows XP

OK, After hours of trying here's what worked for me. I'm not sure if all these steps are necessary, but I did them all and it worked.
-Uninstall QuickTime
-delete folder C:\Program Files\QuickTime
-delete folder C:\Documents and Settings\(User)\Application Data\Apple Computer
-delete folder C:\Documents and Settings\(User)\Application Data\QuickTime
-delete folder C:\Documents and Settings\(user)\Local Settings\Application Data\QuickTime
-Reboot Computer
-Reinstall QuickTime

"Some of your Quicktime software is out of date" popup

I must have had an earlier version of quicktime installed on my computer, but I have updated to 7.2, all the patches etc.. And I get this error. I have gone as far as uninstalling all Apple components, deleting all refrences to Quiktime in the regtistry and reinstalling. The same messgae comes up in two seperate popups. The annoyance level in unbeliveable. Any assistance getting rid of these would be appreciated. I saw the question posted on the forum for an earlier release of QT and the fix was to patch it. I have even upgraded to PRO in an effort to get more support for this issue. Any assistance would be great.

I also am plagued with this problem. In case it helps anyone to diagnose this issue, here is how it started on my computer. It showed up immediately after installing Kid Pix Deluxe 3. During the install, the Kid Pix software said that I needed to install Quicktime to run the program. Since I already had the latest iTunes/Quicktime softare (v7.4), I chose not to install it (the Kid Pix CD had Quicktime 5). When I restarted my computer, it immediately brought up the "Some of your Quicktime software is out of date..." dialog box. Ever since, programs that access Quicktime in some way cause the "...out of date..." dialog to appear. As of yet I have not seen any solution that works; the recommendations to uncheck Flash files in the MIME settings and to uncheck automatic updates did not work for me. Uninstalling Kid Pix and repairing my Quicktime and iTunes installation do not fix the problem either. I have not tried completely uninstalling and then reinstalling Quicktime and iTunes.

Some of your QuickTime software is out of date. You can fix this problem...

I keep getting this error every time I start itunes or anything that uses QuickTime:
Some of your QuickTime software is out of date. You can fix this problem by updating to the latest version.
'Cancel' 'Do It Now'
If I click 'Cancel', the program seems to run fine. If I click "Do It Now', I get the following:
Information received from the QuickTime server is in valid. Please try again later.
I have tried everything and have had this problem since December of '06. Anyone know what this is and how to fix it?
Thanks
Dell 8400 Windows XP

I found a solution that work for me here: http://forums.ipodlounge.com/showthread.php?t=194033 - see the 5th post in the thread.

QuickTime Files Out of Date

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