Quicktime for Internet Explorer 64-bit not working?

The past couple days I was doing some testing on a computer running Windows 7 64-bit. I noticed that while using Internet Explorer, any embedded Quicktime media would prompt the surfer to download Quicktime when in fact it's already installed on the system.
When I'd approve the download/installation anyhow I'd get a brief pause, then nothing. No error message, but IE still did not have QT capabilities. Tried multiple times, still no luck.
Is QT even compatible with IE 64-bit? It's a concern for me not because I actually use IE (and certainly don't want to get into an argument over the merits of various OSs and browsers), but because I'm presenting a large archive of Quicktime videos and I want them to be compatible with a variety surfers' systems.

Good-O.
Working on the principle that this might be caused by some subtle damage to the QuickTime program files relating to ActiveX controls, I think we should try a clean uninstall/reinstall of QuickTime, taking a few other explicit precautions along the way (just in case).
First, download and save a fresh copy of the QuickTime installer from the Apple Website. (Don't run the install on line, and don't start the install just yet. Get the installer that doesn't mention iTunes.)
http://www.apple.com/quicktime/download/
Now head into your Uninstall a program control panel. Uninstall QuickTime.
Next we'll clear away any leftover program files and folders.
In "Computer" open "Local Disk C:" or whichever drive you have your *program files* installed on.
Open the "Program Files (x86)" folder.
Right-click on the "QuickTime" folder (if it still exists) and select "Delete").
Go back into "Local Disk C:" or whichever drive you have your *operating system* installed on.
Open the "Windows" folder.
Open the "SysWOW64" folder.
Right-click on the QuickTime.qts and QuickTimeVR.qtx files (if they still exist) and select "Delete".
Restart the PC.
After the PC restarts, do not open any applications (especially not either of the IE 8 browsers). Disconnect from your network and/or the internet. Now switch off all your security software. (Firewall, antivirus, antispyware.)
Now start the QuickTime reinstall by doubleclicking the QuickTimeInstaller.exe file you downloaded earlier.
(This may also update your Apple Application Support to version 1.3.0 ... I'm not sure whether or not the QT 7.6.6 installer bundle has been modified to include the new version yet.)
Reenable all security software prior to reconnecting to your network and/or the internet.
Did the QuickTime install seem to go through okay?
If so, fire up the 64-bit version of IE 8 and browse to a website containg QuickTime content ... like Apple.com, for example. Do you get asked by IE to install the ActiveX component this time around? If so, does it install properly this time?

Similar Messages

New HP probook 440 G1 internet explorer ver.11 not working in windows 8.1 64 Bit

New HP probook 440 G1 internet explorer ver.11 not working in windows 8.1 64 Bit. When I open it closed or crash in a moment.Please help for the issue.
M Khan

Hi,
I suggest you check the fix in this article:
Fix: Internet Explorer freezes, crashes, hangs in Windows 7 | 8
http://www.thewindowsclub.com/internet-explorer-freezes-crashes-hangs
If it doesn't work, please help to post back the IE crash dump file here for our research:
First enable app crash dump collection by copying following words into notepad, saving it as dump.reg and importing it:
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\localdumps\iexplore.EXE]
"DumpFolder"=hex(2):63,00,3a,00,5c,00,63,00,72,00,61,00,73,00,68,00,64,00,75,\
00,6d,00,70,00,73,00,00,00
"DumpCount"=dword:00000010
"DumpType"=dword:00000001
"CustomDumpFlags"=dword:00000000
Then, open IE to repro the issue. If crash issue appeared, please find the crashdump file under c:\.
To further help you, please upload this file into Skydrive and shared the link here.
Also, you can try to analyze dump by yourself if you would like to：
How to analyze app crash dump file:
http://blogs.technet.com/b/askperf/archive/2007/05/29/basic-debugging-of-an-application-crash.aspx
Kate Li
TechNet Community Support

CTRL+F in Internet Explorer 8 does not work for WD calendar iviews

Hi all
I have a simple, but yet important question.
In the ESS iview "Register working time", I'm not able to search the content diplayed in the calendar table area of the iview using CTRLF search functionality in Internet Explorer. This means that an employee with a complicated time registration will not be able to search his text descriptions or his registered working types using the CTRLF search functionality.
Can anybody help me make this search from Internet Explorer work?
The search functionality in FireFox is able to search the table content of the calendar view. So it should be possible to achieve the same functionality with Internet Explorer.
Best regards,
Martin Søgaard

Have you tried putting viewing the site in compatability mode? We have an older portal an all of our users with IE8 must do that.

I use Safari, sometimes, I have to use Internet Explorer & it does not work

It seems like ever since I've had my I-MAC (almost 3 years), I've never been able to use Interent Explorer. It boots up, usually, but at some point during my use, either right away or a few minutes in, I get the color "please wait" wheel and it never stops. I have to re-boot and start over. Safari works fine. Sometimes though, I simply need to use Explorer because certain content doesn't come up probably in Safari.
What can I do to make Internet Explorer work smoothly!
Help!!!!

Booty:
Try this:
Go to Home > Library > Preferences > com.microsoft.explorer.plist
Drag to desktop and restart. A new .plist should be created.
Let me know if it works.
Microsoft IE is no longer supported by Microsoft for Mac OS X. A better choice would be Camino or Firefox. Camino looks a lot like Safari and is quite powerful. Firefox is one of the most powerful browsers for the Mac, and offers great security options.
Please post back with further questions or comments.
Good luck.
cornelius

HP P1006 driver for windows 7 (32-bit) not working

Hello. I have a problem with my printer P1006. It works fine before with windows vista but when I upgrade it windows 7 professional last month. The printer doesn't work. I tried to download the driver for windows 7 using IE and Firefox. The driver is not working and the ftp server is not serving this file
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-54963-5&lc=en&dlc=en&cc=us&...
I chat with HP customer service several times and they give me the same link and its not working and i didn't get any help at all. They told me to try it the next day and so on.... I've been trying to download since driver was released until today but its still lot working. I don't think there's a problem with my computer (HP dv5-1000us) because i'm using the same laptop on vista and it works before. I also tried to download the file on my desktop still didn't work. I hope somebody could help me fix this issue. Thank you.
Edit by Katie_H (3/30/11): Fixing broken link
This question was solved.
View Solution.

Try this link, it replaces the ftp:// with http://. Some systems have settings that preclude using ftp links.
While calling HP costs $$'s when out of warranty, there are other support methods that are free. For some products support is available by email or chat. And of course there is always this forum, where other users may have an answer.
Edit by Katie_H (3/30/11): Fixing broken link
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Disable Quicktime plugin for Internet Explorer

There has been discussion on a number of forums regarding the Quicktime plugin for Windows Internet Explorer and how it will hijack file associations, preventing them from being opened up with your default application. This only occurs when clicking on a link on a website. This even occurs when the file assocations in Windows are set to open a particular media file with your desired player. Disabling the Quicking plugin in the Internet Explorer settings may only makes things worse because instead of the file playing with the Quicktime plugin, Internet Explorer displays a red "X", and doesn't play the media. Uninstalling Quicktime is a solution, but if you, like me, own a Apple device and use iTunes, Quicktime must be installed. There are a number of postings on the web with potential solutions, but none of them worked for me.
After troubleshooting for some time, I have finally figured out how to disable the plugin once and for all. I have narrowed it down to the registry entry that apparently loads the plugin into Internet Explorer. By simply deleting this entry, the Quicktime plugin will no longer load with IE and media will be launched with your favorite player. You can easily revert back to the Quicktime plugin by restoring the registry entry from a backup. Below, I have provided the reg.exe command line commands to backup and delete the registry entry.
1) Close out of Internet Explorer.
2)Backup with this command:
reg export "HKLM\SOFTWARE\Classes\Wow6432Node\CLSID\{4063BE15-3B08-470D-A0D5-B37161CFFD69} " C:\qt_plugin1.reg
NOTE: This registry path is for Windows x64 (64-bit). I am not certain of the path for Windows x86 (32-bit), but I assume you may just need to remove Wow6432Node from the path. If it is not there, open regedit.exe and search for 4063BE15-3B08-470D-A0D5-B37161CFFD69.
3) Delete with this command:
reg delete "HKLM\SOFTWARE\Classes\Wow6432Node\CLSID\{4063BE15-3B08-470D-A0D5-B37161CFFD69} " /f
4) Open Internet Explorer and test. When you click on a music or video link, your default media player should now launch.
I have tested this myself several times, including a reinstallation of Quicktime, and it worked. If it doesn't work for some reason, you can try performing the same steps with the following registry entries. Do one at a time and test so that you don't delete anything unnecessary.
HKLM\SOFTWARE\Classes\Wow6432Node\CLSID\{CB927D12-4FF7-4A9E-A169-56E4B8A75598}
HKLM\SOFTWARE\Classes\Wow6432Node\CLSID\{02BF25D5-8C17-4B23-BC80-D3488ABDDC6B}
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Compo nents\3F9E7EA97A1AEE54490637032025DEF9
If you wish to restore the Quicktime plugin, simply double-click the registry file that you backed up in step 2. Click yes when it asks you to confirm. Now when you open Internet Explorer and click on a link, the Quicktime plugin will load and play the media.

I mentioned I have the Acrobat Pro 9 version.
Also, Im using IE 8.

Standard version og gmail will not load, although it will on Internet Explorer. HTML version works OK.

Standard version of gmail will not load, although it will on Internet Explorer. HTML version works OK.

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
1. Clear Firefox's Cache
orange Firefox button ''or'' Tools menu > Options > Advanced
On the Network mini-tab > Offline Storage : "Clear Now"
2. If needed, delete your google.com cookies here
While viewing a page on the site, right-click and choose View Page Info > Security > "View Cookies"
Then try reloading the page. Does that help?

Synaptics touchpad on HP Mini 110 Windows 7 32 Bit - not working for one user - working for another

Hi,
I recently have an issue with Synaptics touchpad on HP Mini 110 Windows 7 32 Bit - NOT working for one user - working for another.
Windows 7 updates recently installed ???
By checking the device properties on the user that works - "Synaptics PS/2 Port Touchpad 13/10/2011 Version 15.3.29.0"
When the other user logs on, the touchpad works for a few seconds, then a displays a black square with a red diagonal line through it, then the touchpad won't respond. Trying to use the keypad to navigate to system diagnosics or anything to find further info is useless....

Hey eagle_no11,
Thank you for joining the HP Support Community!
I will do my best in assisting to hopefully get the TouchPad to work on the second user profile.
What I would like to start off with, is to restore the original Synaptics drivers onto the profile that is not working correctly. I have included the document Using Recovery Manager to Restore Software and Drivers (Windows 7).
Once you have installed the original drivers, you will need to complete all updates from both HP, as well as Windows. For these updates, if you open the HP Support Assistant, and select Maintain, you should see an option for updating.
Please let me know how these steps do work out for you.
Have a great day!
I worked on behalf of HP

When iam using jdownloader for dowload, the firefox did not work at any page, as like there in no internet conexion?

When iam using jdownloader for dowload, the firefox did not work at any page, as like`` there in no internet conexion?``

you need to check whether '''jdownloader''' is compatible with the Firefox version you are using.
-> Tap ALT key or press F10 to show the Menu Bar
-> go to Tools Menu -> Add-ons -> Extension section -> check the Status of '''jdownloader''' extension -> if '''an update''' is available for this add-on then install the update -> Restart Firefox and check again check the compatibility -> if it is '''GREYED with Exclamation mark''' then it is incompatible with Firefox
Try using this extension to force compatibility.
https://addons.mozilla.org/en-US/firefox/addon/add-on-compatibility-reporter/
Check and tell if its working.

Web.SHOW_DOCUMENT('URL', '_blank') doesn't work for Internet Explorer 7

Hello,
In my company, we are using Oracle Forms 10.1.2.0.2.
After inserting a URL, users are logged in. There is one page in the application that uses a button to open a PDF in a new page.
Code behind this button:
web.SHOW_DOCUMENT('URL', '_blank');
For internet explorer 6, there is no problem, but last week, some users have upgraded their browser to Internet Explorer 7. When they now push the PDF button, nothing happens. No error is given.
Could someone please help me..

Actually, I think a couple of my colleagues have seen this with IE7 recently... It seemed to be related to individual PCs rather than anything in our software, and was sort-of sporadic. I think on one of the PCs, there'd been an update to the Google toolbar and that had caused problems (and of course, if you have Google toolbar, that has its own popup blocker that you need to disable for the site in question.)
Sorry to be vague, but I would look for any other browser plug-ins on the machine that might be causing issues.
James

Did Adobe Acrobat/reader stop providing browser integrated PDF viewing(addin) for Internet Explorer?

Did Adobe acrobat and reader stop providing browser integrated PDF viewing capability for Internet Explorer?
Hi, I have been trying to view PDF's directly on my browser (Internet Explorer 9). We used to be able to have this available. To be honest last configuration that did work was Internet Explorer 8 with Adobe Acrobat 7. But I recently tried with Intenet Explorer 9 with Adobe Acrobat X and did not work as expected (I tried to activate the add in for Adobe but the adobe addin for PDF did not show up) I have the following questions:
1) Do you still provide PDF's viewing capabilties on Internet Explorer?
2) If yes: Is there a propper Add-in we (users) are able to install for Internet Explorer?
3) if yes: Do we require to have Adobe Acrobat to have this capability? (this was my experience with IE8 and Adobe Acrobat 7)
Additional Info:
There seems to be an addin for Chrome wich works as expected (opens PDF in browser) to this current date. This does not happen on IE.
Thanks in advance.
AlbertCastle

Are you using the 64-bit edition of Internet Explorer?
The Adobe Reader/Acrobat plugin is 32-bit, and will not work on a 64-bit browser.
Other possibilities: http://helpx.adobe.com/acrobat/using/display-pdf-browser-acrobat-xi.html

Internet Explorer 11 has stopped working in windows 8.1.

Every time I use Internet Explorer 11 it stops working. Then wants to shut down. It is getting more frequent. Used to be a couple of websites but it is now all the time.

Assuming Win8.1 64-bit...
Please answer each of the following [admittedly tedious] diagnostic questions in a correspondingly-numbered list in your very next reply, preferably
without quoting this post:
1a. When (approx. date) did you purchase the computer?
1b. Did the computer come with Win8 (or Win8.1) preinstalled, did you do a clean install of Win8 (or Win8.1), or did you upgrade a (e.g., Win7) computer to Win8?
1c. Assuming you started with Win8 => When (approx. date) was Win8.1 installed?
2. What is the full name of your currently-installed third-party anti-virus application or security suite (i.e.,
not Windows Defender!), if any, and when (approx. date) does your current subscription
(if any) expire?
3. What third-party anti-malware applications (i.e., not Windows Defender!) are installed, if any? What third-party firewall, if any?
4. Has a(nother) Norton application or a McAfee application EVER been installed on the computer since you bought it?
5. Did a Norton free-trial or a McAfee free-trial [pick one] come preinstalled on the computer
when you bought it? (Doesn't matter if you never used or Activated it.)
6a. Is KB2977629, KB2988948, KB2977765; KB2976897, KB2993651, KB2918614, and/or KB2978668 listed in
Installed Updates (not Update History)? [1]
6b. When (exact date) was KB2919355 installed according to Installed Updates?
7a. What Update Version & KB number are displayed in the second line of text in IE11's Help | About [Alt+H+A] tab; e.g.,
Update Version: 11.0.54 (KB1231231) ?
7b. Is Firefox, Chrome or any other alternate browser installed?
8. Is Adobe Flash Player v15.0.0.167 for Internet Explorer installed? TEST HERE USING INTERNET EXPLORER
ONLY! =>
http://www.adobe.com/software/flash/about/
9. Are you in the habit of using "Registry cleaners" (e.g., Registry Mechanic; System Mechanic; RegCure; RegClean Pro; Advanced SystemCare; Registry Booster; McAfee QuickClean; Glary Utilities; AVG PC TuneUp; Norton Registry Cleaner; PCTools
Optimiser; SpeedUpMyPC; PC Doctor; TuneUp Utilities; WinMaximizer; WinSweeper; Comodo System Cleaner; Advanced System Optimizer; CCleaner's
Registry Cleaner component)?
=======================================================
[1] Control Panel | Programs and Features | View installed updates (in left-hand menu)
~Robear Dyer (PA Bear) MS MVP-Windows Client since 2002 Disclaimer: MS MVPs neither represent nor work for Microsoft

Internet Explorer 9 no longer works after an uninstall of HP Support Centre

Internet Explorer 9 no longer works after an uninstall of HP Support Centre and drivers for 3 HP All-in-One printers (psc1310, C4180, F4200). Intend to re-install for just C4180. I selected option to remove for all related software, though the HP Update and Photosmart Essentials have been left. IE9 stops working when launched (even when launched with no add-ons and with Protected Mode disabled and Advanced Settings restored) and regardless of initial URL. If I remove the IE9 update then IE8 works fine. I tried re-installing IE9 update, twice, and it continues to fail.
I’m running Vista 32 Home Premium SP2 on Samsung Q210 with Norton 360 v5, SpywareBlaster and Spybot - Search & Destroy.
This question was solved.
View Solution.

I now believe the problem with IE9 was not related to HP, but to a Windows Update replacement to the “Intel Corporation - Display - Mobile Intel(R) 4 Series Express Chipset Family” drivers: Intel Corporation Display software update released in February, 2011 (useless link http://winqual.microsoft.com/support/?driverid=20411791). IE9 started working OK when I set “Use software rendering instead of GPU rendering*” (see http://forums.whirlpool.net.au/archive/1678709 with reference to “faulting module igdumdx32.dll”), so will now investigate removing that update.
Sorry to have cast aspersions on HP. MS did this to themselves, as usual.

What is up with the Quicktime 7.2 upgrade, it DOES NOT WORK!

Quicktime 7.2 Internet Plug-In does not work with Safari? I am very up to date with all the upgrades to maintain security, and this most recent "upgrade" while may be plugging a security hole for the iPhone does not maintain past functionality. I have searched and done most if not all the suggested fixes (repairing permissions, removing Internet Plug-Ins, installing most up to date flash player, un checking Flash Media MIME setting, even forcing Safari to load w/ Rosetta) and am very disappointed with having to force Safari into Rosetta and shocked to hear the suggestion to abandon Apple altogether and use Firefox. I am using Safari to get away from Netscape and third party software to AVOID conflicts. Worse Firefox does in-fact work making me doubt its' security for internet banking.
When is Apple going to FIX this Quicktime Update so that it works?!

Same here. I don't have in Intel Mac, so it's not a Rosetta issue. I've patiently followed every tip I've read in many discussions. Reinstalled Quicktime. Installed Flash 9 Upgrade. Changed Quicktime settings (unchecked enable flash, unchecked Flash Media under MIME settings). Trashed Quicktime preferences.
However in Safari, on upon trying to open any movie trailer on the Quicktime web site
http://www.apple.com/trailers/
or even watch the iLife 08 guided tour
http://www.apple.com/ilife/guidedtour/small.html
I get a Quicktime logo with a question mark. In Firefox (which I've also reinstalled) it quits unexpectedly when trying to open a movie trailer. In my own experiments, I've opened another admin account on my computer and when I log in there, everything works fine. You say "well just use that account then", that would mean me having to transfer all my files to the other account which I don't want to do unless someone has a really quick way to do so. Also, in checking the system preferences for Quicktime under both accounts, I don't see any difference. Both accounts are accessing the same software from the root level Applications folder, so why does it work in one account and not the other? Someone help, as I don't think I can read another 10 page discussion on this.

Acrobat PDF reader for Internet Explorer may be unloading/unabling custom plugin

Hi,
My question is basically to understand what is happening in this situation so that I can find where is the problem and how to solve it.
We have used Acrobat 6.0 SDK to develop our custom plugin. This plugin is basically wrapper to few basic tools (note, stamp, text ) etc.. provided by Acrobat 6.0 SDK. We have also developed PDFViewer.dll to view PDF document within Internet Explorer. So when user load document within our website this PDFViewer loaded with the custom plugin and user can use those tools.
We are installing this plugin under <Acrobat X>/Plug_ins/<Company Name>/MyPlugin.API.
In our web site we are giving list of documents and when user click on a document it will load the PDFViewer and custom plugin. We are loading Acrobat.exe in advance so that we can load quickly. Now the problem happens when user open any other PDF in different tab or instance of Internet explorer. ?How?
Consider in a internet explorer user logged in our web site and then he/she can see let's say 10 documents. 1.pdf, 2.pdf, 3.pdf, etc...
Now when user select document 1.pdf we are loading that PDF in the IE within our PDFViewer with custom plugin. (Here I have seen that behind the scene Acrobat.exe is loaded in the processed using task manager)/ If at this time if user opens another instance of Internet explorer or another tab and open a PDF document it opens PDF in the standard Adobe Reader PDF viewer for Internet Explorer resides at (C:\Program Files\Common Files\Adobe\Acrobat\ActiveX).
If at this time user goes back to our site and tried to work on 1.pdf our custom plugin works fine BUT if user opens any other document (let's say 2.pdf) the plug in stops working basically looks like it is not loaded.
This issue only happens if user opens a document in another internet tab or explorer instance and open PDF which resulted in to open Acrobat Activex for internet explorer. If user opens a PDF document out side of internet explorer it is not creating any problem because at that time ActiveX does not loaded.
So my guess is something is going on when ActiveX for PDF is get loaded into Internet Explorer.
I want to know more what is happening and why it is happening. Due to this behavior our web site users can't use any other web site which opens PDF documents because then they have to log off and log back in our web site.
Please we need immediate help.
I am open to provide more details with screen captures.
Thanks,
Twinkle

Hi,
Thanks.
So I want to make sure this is because with Acrobat 9 - the new way to deal with PDF's? Because as per my knowledge it was working fine with Acrobat 8.
Moreover, if I am understanding correctly and I have tested too, the order is important here, right? If I will load PDF in IE first and then I will work on my web site it is not creating problem but if I will launch my web site first and then open PDF within IE in different tab it is creating problem because they are using same interface and when AcroPDF instantiating overriding and failed to load plug_in
Here I have seen that both Acrobat.exe and AcroPDF.dll is using same Acrobat.dll pointing to same memory addresses and that's why problem is happening.
IT would be great if you can provide any other way to "hook" adobe because the bottom line I have to use AcroExch.App from SDK.
One last question, I have seen that if I am opening a PDF in Internet Explorer in a different tab (not in my web app) while pressing SHIFT key and the move to my web site and load different document it is working fine, so the question is what different is happening when we open PDF in IE with pressing SHIFT key and without pressing SHIFT key. IS AcroPDF.dll behaves differently while opening PDF with SHIFT key pressed?
Thanks for all your help.
Twinkle

Quicktime for Internet Explorer 64-bit not working?

Similar Messages

Maybe you are looking for