Quicktime Help Please

this is what is happening to me:
when i try to uninstall Quicktime from add/remove programs, i get a message about not being able to find quicktime.msi.
when i previously tried to upgrade itunes it wouldnt work, aomething about my aol software? so i thought i would try to remove itunes and quicktime then reinstall it. i thought i had done that successfully but when i try to download itunes and quicktime, it gives me a message about a newer version of quicktime is still installed, and so when i try to remove quicktime i get the .msi message.
could you please try to help me?

http://support.microsoft.com/kb/290301/en-us
Try running this program and remove any old QuickTime installer configuration that shows up in there. Then try running the QT installer again.

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