Quicktime logo continually appearing with a question mark

Recently various pages viewed with Safari (and Firefox) are not displaying correctly and a Quicktime logo with a question mark is being shown. I thought I had perhaps erased a codec of some sort but I cannot solve the problem. I cannot view any flash animations, movies within web pages etc.
Help!!!

The Quicktime logo with a question mark refers to Flash video.
These are the downloads and the settings you need in order to view/hear pretty much everything: The setup described below has proved repeatedly successful on both PPC and Intel macs, but nothing in life carries a guarantee!
Assuming you already run OS 10.4.9 or above and have Quicktime 7.2, and are using Safari 2 or 3, download and install (or re-install even if you already had them) the latest versions, suitable for your flavor of Mac, of:
RealPlayer from http://uk.real.com/player/
Flip4Mac WMV Player from http://www.microsoft.com/windows/windowsmedia/player/wmcomponents.mspx (Windows Media Player for the Mac is no longer supported, even by Microsoft)
Perian from http://perian.org/
Adobe FlashPlayer from http://www.adobe.com/shockwave/download/download.cgi?P1ProdVersion=ShockwaveFlash
In Quicktime Preferences, under advanced, UNcheck Enable Flash, and under Mime settings/Miscellananeous only check Quicktime HTML (QHTM).
In Macintosh HD/Library/Quicktime/ delete any files relating to DivX (Perian already has them).
Now repair permissions and restart.
The world should now be your oyster!
You should also have the free VLC Player from http://www.videolan.org/ in your armory, as this plays almost anything that DVD Player might not.

Similar Messages

I have a problem with iphoto (have a mac book pro): the icon in the dock appears with a question mark, and the application is gone!!! Can someone tell what's going on? Yesterday I had the same problem with itunes

I have a problem with iphoto (have a mac book pro): the icon in the dock appears with a question mark, and the application is gone!!! Can someone tell what's going on? Yesterday I had the same problem with itunes: I downloaded the last version (it's free), but I cannot do the same with iphoto, and more important: I need to know what is happening!!! Please help me!

Applications should not disappear all by themselves.
If they are then that coud indicate serious problems with your hard drive.
Backup everything up as quickly as possible.
Using Disk Utility verify your system disk.
Allan

Grey Screen with a Center Folder Icon with a Question Mark in it

I updated my MacBookPro 13 inch with hard drive to OS X Yosemite, I was having some issuies with the mac. I used it last night with no problems at all, I suspend the mac an let it charge for the night and today I try to use it and the mac log in was frozen, something that happen to me before, I close the Mac and open it again and still frozen. I decide to restart the Mac and I press the power botton, when I try to power it on again, a grey screen appears and suddenly a folder icon appears with a question mark in it.
What does that mean? what can I do to fix it? can I safe and keep my information?

A flashing question mark or globe appears when you start your Mac
Question (?) Mark, Blinking Folder, or Gray Screen at Startup
These are related but not identical issues. Their causes are outlined in Intel-based Mac- Startup sequence and error codes, symbols. Solutions may be found in:
A flashing question mark appears when you start your Mac
Mac OS X- Gray screen appears during startup
In most cases the problems may be caused by one or more of these:
a. Problem with the computer's PRAM - See Resetting your Mac's PRAM and NVRAM.
b. Boot drive's directory has been corrupted - Repair with Disk Utility.
c. Critical system files are damaged or deleted - Reinstall OS X.
d. The disk drive is physically non-functional - Replace the hard drive.
Note that the information I have provided is what Apple recommends, If other users suggest different solutions than found here, then be sure what they recommend does not impact on your warranty, if any, or ability to get continuing Apple service.
Please don't start removing drives or changing cables unless you know what you are doing and have exhausted other non-invasive alternatives outlined here. If you perform any work yourself that is unapproved by Apple, then you will void any warranty you may have and lose all further Apple Support.
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
The main difference if you are using Lion or Mountain Lion is that you must first boot from the Recovery HD. Simply boot from the Recovery HD to perform the above.
Reinstall Snow Leopard Without Erasing The drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
Reinstalling Lion/Mountain Lion, Yosemite Without Erasing The Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

My computer is will not boot up. INstead its making a clicking sound and in the middle of screen picture of a file with a question mark. What does that mean?

Does anyone know what's wrong with it? not booting up. instead of it a picture of a file appears with a question mark on it in the middle of screen?

Sounds like abad hard drive. The clicking sound is coming from the HD. The folder with the question mark means that your computer can't find the statrup disk or the hard drive.
Boot your computer using the install disc and check if Disk Utility can recognize your HD. If not, then it needs HD replacement. If you have AppleCare or within the 1 year warranty, then replacement should be free from Apple. Check the nearest Apple Store in your area.

QuickTime logo with a question mark

Apologies if this is answered somewhere else, but I couldn't find the exact problem and I'm also very new at this.
On certain web pages I get a quick time logo with a question mark over it appearing, that seems to indicate some kind of missing plug-in (though I may be wrong about this). It's only started happening recently, but I can't pinpoint why. I have Flip4Mac, Quick Time Pro and the latest (I think) Flash Player installed. It means that I cannot read certain pages or see certain elements of pages. As an example, I tried to visit 'www.menierchocolatefactory.com/index2.asp', but just got a big QuickTime logo with question mark. I downloaded their suggested plug-in, but to no avail.
Any suggestions?
Thanks.

Not sure what resets these settings. Glad the solution was one of the easier paths.
Thanks for the and Aloha from Big Island.

I accidentally pushed the power button of my macbookpro... it restarted but doesnt open... what appears now is a flashing FOLDER logo with a QUESTION MARK on it.. can someboby help me to fix this?

i accidentally pushed the power button of my macbookpro... it restarted but doesnt open... what appears now is a flashing FOLDER logo with a QUESTION MARK on it.. can someboby help me to fix this?

(Assuming you don't have a firmware boot lock set)
First easy step...
1. Shut down the computer if it's on (hold the power button down... until it shuts off)
2. Press the power button
3. Immediately press AND hold the Option key ASAP
Hold until drive option images appear in a single row across the screen. Typically most people running 10.7 or 10.8 will see 2 drive options to boot from: the main volume they usually boot from, and a recovery volume. If your main volume pops up. Use the cursor or arrow keys to highlight/select the main volume and press enter. That should boot your main volume. Let me know what you get from this point... I'll give you more as you go along.

QuickTime logo with a question mark on it

Some websites i go to show a picture or video instead a faint quicktime logo with a question mark shows up. How do I get rid of it and show the picture or video instead?

I find it interesting that this is clearly a topic of interest since 450 people have clicked on it---significantly more than the other questions on this page---and yet, NO ANSWER.
I have not been able to download Apple trailers. For instance, just went to a link to download the trailer for You Kill Me:
http://www.apple.com/trailers/independent/youkillme/
Click on Medium size for the screen, so I go here:
http://www.apple.com/trailers/independent/youkillme/medium.html
A little button says you have to have version 7 of Quicktime which I keep downloading, since I keep trying to see trailers.
Although I know I've downloaded this software in the past, I'm getting the crazy Quicktime Q with a question mark.
So I go so far as to download Quicktime 7, yet again, then Restart. Try the movie. Still get the question mark in the Q.
What is up with this??????
iBook Mac OS X (10.4.9) Very cute
Very cute

Quicktime comes up with a Question mark?

My itunes work and my music can play however when i go to certain websites, images and movies come up as the quicktime logo with a question mark in the middle. I have all the updates and dont know why it wont show or play images, movies or games.

Is this on your Dell or on a Mac?
If it's a Mac I'd repair the permissions and see if that didn't cure it. If it doesn't.....
Download Quicktime again and reinstall...which will probably work on the Dell also.

Audio and video files dont play on wiki only a qicktime icon with a question mark appears

I have many users on my server who upload podcasts, but the problem is that the audio file they upload doesnt always play. Only a quicktime icon with a question mark appears. What is also very strange is when you refresh the page usually the file will play and it will work on a Mac but then sometimes not on a PC, and the files always play without a problem on iPads and iPhones.
The icon looks something like this. PLEASE HELP!

The same thing happened to me last night, except for with video. Playing videos used to work fine on all operating systems. Now it will work on Windows and iPhone/iPad but only some videos work on my Macs. After searching for hours here is what I found:
1. Go to Safari preferences, Security Tab and uncheck "Enable Plug-ins". When I tried to play video after doing this the Quicktime question mark went away but the video didn't play, it just turned into background color and I can't even right click on it.
2. Run Safari in 32-bit mode. Locate the Safari file in your Applications folder. Right click it and click Get Info. Check the "Run in 32-bit Mode" box. Restart safari. This did nothing for me.
3. Try a different web browser. I tried Safari, Chrome, Firefox and Opera. They all do the same thing.
4. As for codecs, I updated then reinstalled Flash, DivX and Flip4Mac. Still doesn't work on Macs.
I know it's not a problem with the server because it works on Windows and mobile devices. Another weird thing is certain .mp4 videos work fine but some won't. I re-uploaded them and made sure the video worked on the server and the file is fine. All regular websites work fine: Youtube, Apple, etc.
My only guess, since this suddenly happened on all my Macs, is that there was some update that caused this. All help is appreciated.

My new mac mini (3 month) didn't start up,all that appeared was a white screen and a flashing folder with a question mark inside it.

My new Mac mini (3 month) didn't start up, all that appeared was a white screen and a flashing folder with a question mark inside it.
I followed by recommendations from 'Everything Mac': "shut it down by pressing and holding the power button for about 5 seconds.
Then hold down the Option key and press the power button again to start up the Mac mini. Keep holding down the Option key until
the Mac mini starts up."
But I got a Wi-Fi button only to chose and connect the local network. I connected to my network and I can't use this connection
becouse no icons.
Could you please help me?

Your Mini (running 10.6.4) should have come with grey-colored install disks. Now is the time to put them into service. Turn on your computer so that there is power to accept disk #1 into the optical drive. Once the disk is in the drive, shut off the computer by holding the start button down until it powers off. Then turn it on this time holding down the "C" key to make the computer boot from the disk. The question mark that you saw indicates that the computer cannot find a bootable volume. This can happen due to corrupted system files or an improper shutdown etc. Once you are in the "Installer" you can choose Disk Utility from the Utilities Menu in the menu bar. Use it to repair the disk and to see if that can solve your trouble.

My MacBook Pro turns on and only shows a folder with a question mark and blinks. The computer will not continue start-up. Suggestions/Advice?

I'm not sure how this screen is appearing, but I tried powering up my computer this morning and it immediately presents a grey screen, then displays a blinking folder with a question mark in the middle of it.
I am looking for troubleshooting advice and procedures to bypass this screen and allow my computer to complete it's start-up.
Thanks-
Gary D. Aston, Jr.
[email protected]

The folder with a question marks is usually an idication that the Mac can't find the system file to boot from.
Since you never told us which system your Mac was running there is nothing more to say.
Allan

Images appearing as little blue box with a question mark

Hi, I have Safari version 3.1.1 and in the last two weeks, I've been missing data and having in it's place a small little blue box with a question mark show up in Safari and in some of my mail downloads too.
Can anyone assist
Thanks
Tony
p.s. I have started a new topic because the other string relating to this topic is showing as solved with cause being devleopers.

I have exactly the same problem with safari and mail but firefox works fine. If i go to a website that requires flash in safari it will say i need to install flash 8 to view the stuff even though i have flash 9 installed. I thought it might have been a problem with flash and thought about uninstalling and reinstalling but because firefox works fine it would seem to be a safari problem. This only started happening with the latest quicktime update to, and i've tried downgrading back to an older version but my pro-apps require the latest version to run.
I did the same updates on my macbook but didn't encounter the same problems,although i lost audio playback on avi's in quicktime which i have since fixed with perian.

Hi can anyone help with a mac that had magnet put on it. I turned it on and then off but a white screen appears with a file with a question mark on it?

Hi can anyone help with a mac that had magnet put on it. I turned it on and then off but a white screen appears with a file with a question mark on it?

File icon with ? mark on it means it can't read from the hard drive. The hard drive is now wiped or bad. If just wiped then you will need to reinstall your operating system, OS X. If bad you will need to replace the drive.
Start with booting the computer from the OS X install DVD that came with your system. If the Mac came with Lion Pre-Installed then you use the Lion internet recovery system to reinstall (Hold down Command+r keys or Command+Option+r keys to boot the computer from over the internet to the Lion recovery HD system).
Good Luck.

MacBook Air will not reboot. A file folder with a question mark in the center of it appears. What is the problem?

MacBook Air will not power on or reboot. A file folder with a question mark in the center of it appears. What is the problem?

Go step by step and test.
http://support.apple.com/kb/ts1440
Startup Manager to select Startup disk.
http://support.apple.com/kb/HT1310
Repair Disk
Steps 2 through 8
http://support.apple.com/kb/PH5836
Reset PRAM.
http://support.apple.com/kb/PH4405
Reinstall OS X
If this does not help, contact Apple.
Best.

I have a older intel MacBook pro, now when I try to start up instead of the apple logo I see a file folder with a question mark. Need some help please.

I have a first gen MacBook pro with intel chip. All of a sudden when I try to start up instead of the apple logo I see a file folder with a question mark. Phone support wasn't much help since it is a older machine. It's either a software issue or the hard drive went. Any ideas on how to fix if it's a software issue would be appreciated. Thanks a lot.

Thanks I tried that and when I click repair it tells me
Invalid volume header
Checking hfs plus volume.
Invalid b-free node size
Volume check failed
Error: the underlying task reported faliure on exit.
1 hfs volume checked
1 volume could not be repaired because of an error.

Quicktime logo continually appearing with a question mark

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