Quicktime logo with question mark appears instead of flash content

since updating my system yesterday to OS x 10.4.11 i have been unable to view flash content with _all browsers_. *Quicktime logo with question mark* appears instead. Spent 4 hours trying every fix suggested by Mac forums worldwide - with no result. Took the computer to the apple store where they actually took 60 euros off me for NOT fixing the problem. Still cannot view any flash content. Any help would be appreciated
Mac book Pro 2 Ghz Intel Core Duo

These are the downloads and the settings you need in order to view/hear pretty much everything that the net can throw at you: The setup described below has proved repeatedly successful on both PPC and Intel macs, but nothing in life carries a guarantee!
It is known to work in the great majority of cases with Safari 3.0.4, QT 7.3 and OS 10.4.11.
Assuming you already run Tiger versions OS 10.4.9 or above (this has not yet been verified with Leopard) and have Quicktime 7.2 or above, and are using Safari 2 or 3, download and install (or re-install even if you already had them) the latest versions, suitable for your flavor of Mac, of:
RealPlayer 10 for Mac from http://forms.real.com/real/player/blackjack.html?platform2=Mac%20OS%20X&product= RealPlayer%2010&proc=g3&lang=&show_list=0&src=macjack
Flip4Mac WMV Player from http://www.microsoft.com/windows/windowsmedia/player/wmcomponents.mspx (Windows Media Player for the Mac is no longer supported, even by Microsoft)
Perian from http://perian.org/
Adobe FlashPlayer from http://www.adobe.com/shockwave/download/download.cgi?P1ProdVersion=ShockwaveFlash
(You can check here: http://www.adobe.com/products/flash/about/ to see which version you should install for your Mac and OS.)
In Quicktime Preferences, under advanced, UNcheck Enable Flash, and under Mime settings/Miscellananeous only check Quicktime HTML (QHTM).
In Macintosh HD/Library/Quicktime/ delete any files relating to DivX (Perian already has them).
Now go to Safari Preferences/Security, and tick the boxes under Web Content (all 4 of them).
Lastly open Audio Midi Setup (which you will find in the Utilities Folder of your Applications Folder) and click on Audio Devices. Make sure that both Audio Input and Audio Output, under Format, are set to 44100 Hz.
Important: Now repair permissions and restart.
The world should now be your oyster!

Similar Messages

Audio: Quicktime Logo with Question Mark Appears

When attempting to listen to an audio file linked on a web page, I get a new screen with the Quicktime logo superimposed by a question mark and a dialogue box offering to take me to a page of Quicktime components. (http://www.apple.com/quicktime/resources/components.html?os=OSX&ctype=73646563&c subtype=6d730022) And then it just leaves me there with no guidance. What components are the ones I need to play this audio clip? This page, or the script (?) that kicks in when I attempt to play an audio file that needs additional components, is so frustrating. I wish it told me what component is missing. I have read thru the descriptions and downloaded some of the components that seem like they might have something to do with playing an audio file, but still, the file does not play, still the **** logo with the question mark. I have QT 7.5 on a brand new iMac. I have played audio files just previously on the same website. Anybody have any advice on what component is needed or how I find that out?

Hmmm, that didn't help. As I continue through the pages of the website, I find that it is only one audio clip that is not working so far. BTW, this website seems super-antiquated and badly put together, so perhaps it's a problem with the website.

Quicktime movies won't play - Displays quicktime logo with question mark

Hello,
I've searched the forums and haven't found a solution so I decided to straight out ask. I can no longer view quicktime clips (Apple movie trailers) in safari. The box comes up to play but then just displays the Quicktime "Q" with a question mark over it. I've checked the installed plug-ins from the help menu and it does show quicktime. This used to work fine so I'm not sure what happened. I cleared my history recently but don't think that would affect it. Also, everything runs fine when using Firefox. Thanks in advance for any help.

HI,
*"Also, everything runs fine when using Firefox. "*
Since it's working in Firefox, Try Safari maintenance...
From the Safari Menu Bar, click Safari / Empty Cache. When you are done with that...
From the Safari Menu Bar, click Safari / Reset Safari. Select the top 5 buttons and click Reset.
Go here for trouble shooting 3rd party plugins or input managers which might be causing the problem.
http://support.apple.com/kb/TS1594
Since you are running Snow Leopard, make sure Safari is running in 32-bit mode, not 64. Right or control click the Safari icon in the Applications folder, then click: Get Info In the Get Info window click the black disclosure triangle next to General so it faces down. Select 32 bit mode. Also, (in that same window) *make sure Safari is NOT running in Rosetta.*
Web pages now include a small icon or 'favicon' which is visible in the address bar and next to bookmarks. These icons take up disk space and slow Safari down. It is possible to erase the icons from your computer and start fresh. *To delete Safari's icon cache Go to ~/Library/Safari/ and webpageIcons.db to the Trash.
Restart your Mac.
If nothing above helps, go to the Safari Menu Bar, click Safari/Preferences. Make note of all the preferences under each tab. Quit Safari. Now go to ~/Library/Preferences and move this file com.apple.safari.plist to the Desktop. Relaunch Safari. If it's a successful launch, then that .plist file needs to be moved to the Trash. Relaunch Safari.
Carolyn
Message was edited by: Carolyn Samit

IPhone Apple home screen has Quicktime logo with question mark. Why?

This started about 3 days after MacWorld Extravaganza. I have QT v 7.1.3. All my QT movies that I made from iMovie play as does QT's on the Apple website. Anyone else have this problem?

Regarding your post. normally I open up almost everything with Preview however I inadvertantly opened a pdf with Adobe reader not long after I posted the question and the Apple homepage started working about that same time. I wonder if that had something to do with it? Now that I think of it, when I did a reboot yesterday the Adobe Manager appeared upon start-up. Maybe it downloaded the new Flash player update.

I keep getting an intermittent error on web pages where a blue box with a question mark appears instead of pictures. For example Facebook and Zappos would load normally on one visit, but if I visit other websites and return I get the blue box.

I keep getting an intermittent error on web pages where a blue box with a question mark appears instead of pictures. For example Facebook and Zappos would load normally on one visit, but if I visit other websites and return I get the blue box instead of pictures. If I restart the problem will go away temporarly. However, normally returnes in time.

HI,
From the Safari Menu Bar click Safari/Preferences then select the Appearance tab. Tick the box next to: Display images when the page opens.
If that box is already ticked, from the Safari Menu Bar, click Safari / Empty Cache. When you are done with that...
From the Safari Menu Bar, click Safari / Reset Safari. Select the top 5 buttons and click Reset. Relaunch Safari. If you still have problems loading images, go here for trouble shooting 3rd party plugins or input managers which might be causing the problem. Safari: Add-ons may cause Safari to unexpectedly quit or have performance issues
Web pages now include a small icon or 'favicon' which is visible in the address bar and next to bookmarks. These icons take up disk space and slow Safari down. It is possible to erase the icons from your computer and start fresh. *To delete Safari's icon cache using the Finder, open your user folder, navigate to ~/Library/Safari/ and move this file "webpageIcons.db to the Trash.*
Make sure Safari is not running in Rosetta. Right or control click the Safari icon in your Applications folder then click Get Info. In the Get Info window click the black disclosure triangle so it faces down. Where you see Open using Rosetta... make sure that is NOT selected.
If you still have problems, go to the Safari Menu Bar, click Safari/Preferences. Make note of all the preferences under each tab. Quit Safari. Now go to ~/Library/Preferences and move this file com.apple.safari.plist to the Desktop. Relaunch Safari. If it's a successful launch, then that .plist file needs to be moved to the Trash.
Carolyn

QuickTime logo with question mrk

Hi, i hope that someone can help me out. So you know, i've search almost every single entry about my question and i've tried almost everything they said..(i said almost cause i dont know which i haven't tried)
Below r the list of the stuff the i've tried to make the dreaded logo go away.Btw, the only browser that doesn't work is FireFox, IE works fine though i think IE doesn't use quicktime to view..
-MIME settings, uncheck Flash Media in Miscellaneous
-Uninstall quicktime and reinstall without browser open, and also restarted computer
-Uninstall Flash player and reinstalled it
-Made sure the *SWF in File Type is not opened by Quicktime
-Also tried installing older version of quicktime but no luck..
-Other programs i have installed: Shockwave, Divx, Real Alternative
I hope the above info can provide enough info to anyone who can help me.:D
P/s, I just bought my comp, if thats any help at all..
Dell Dimension E520 Windows XP Firefox 2.0.0.3, IE 7, QuickTime 7.1.6
Message was edited by: Lutiar

I was having the same problem with the Quicktime Question Mark appearing on web pages and emails, in both Safari 1.3.2 and Firefox 2.0.0.3. This glitch started after installing the Quicktime 7.1.6 update. I was reticent to downgrade to Quicktime 7.1.5, because 7.1.6 had some important security updates installed. I followed the advice of Quicktime Kirk and deselected FlashPlayer in Quicktime Preferences. This fixed the problem in Safari, but not in Firefox. I then went to VersionTracker.com and searched for the newest update for Adobe FlashPlayer. I installed Adobe FlashPlayer 9.0.45, and now have no problems in Firefox. It appears that this may have been a FlashPlayer problem rather than a Quicktime problem...but as long as it's working, I'm not going to look a gift horse in the mouth.
Power Mac G4 733 MHz (Quicksilver) Mac OS X (10.3.9) 512 MB RAM, 40 GB Hard Drive, HP Deskjet 960c Printer

QT logo with Question Mark and Blank screen sound ok on training videos

I suddenly had all sort of problems (before 10.4.9) with QT logo and Question Marks throughout all browsers and also suddenly unable to continue training programs using files such as "avibasicmono.htm" and "introbasicmono.htm" .
finally think I have solved the QT logo by replacing Flash 9.0 with the old 8.022.
I could now also see current issues of magazines again on a site www.picturebusiness.uk.com (weird naming).
however I am not able to see the training videos at all but I hear the AVI files
Macosx 10.4.9 Quicktime 7.1.3 (removed 7.1.5 to try that option did not work)
will stay with what works until I hear more...

www.picturebusiness.uk.com uses Flash Media.
Tell us more info about the AVI's. Are they found at that Site?
Give us a link.

Quicktime Logo w/Question mark on web pages

A few months ago, suddenly I was unable to view Quicktime files on web pages when they loaded. The program is on my computer and it will play files I have saved on my hard drive but when I go to a website that has a Quicktime file (still or video) I only get the Quicktime logo with a question mark and cannot open, play or access the file in any way. I've checked all the settings I know on my computer to fix the problem but none of them have worked. Anyone have a solution to this issue?

How to view/hear pretty much everything:
Assuming you already run OS 10.4.9 or above and have Quicktime 7.2, and are using Safari 2 or 3, download and install (or re-install even if you already had them) the latest versions, suitable for your flavor of Mac, of:
RealPlayer from http://uk.real.com/player/
Flip4Mac WMV Player from http://www.microsoft.com/windows/windowsmedia/player/wmcomponents.mspx (Windows Media Player for the Mac is no longer supported, even by Microsoft)
Perian from http://perian.org/
Adobe FlashPlayer from http://www.adobe.com/shockwave/download/download.cgi?P1ProdVersion=ShockwaveFlash
In Quicktime Preferences, under advanced, UNcheck Enable Flash, and under Mime settings/Miscellananeous only check Quicktime HTML (QHTM).
In Macintosh HD/Library/Quicktime/ delete any files relating to DivX (Perian already has them).
The world should now be your oyster!
You should also have the free VLC Player from http://www.videolan.org/ in your armory, as this plays almost anything that DVD Player might not.

Quicktime Logo w/question mark on certain photo's or video

I use Firefox w/yahoo on my windows pc and I keep getting the Quicktime logo with a question mark over it in ceratin photo's and video windows. I need quicktime to use my iTunes but I don't know why this has started to happen. Any answers would be great.
Custom Windows XP

How to view/hear pretty much everything:
Assuming you already run OS 10.4.9 or above and have Quicktime 7.2, and are using Safari 2 or 3, download and install (or re-install even if you already had them) the latest versions, suitable for your flavor of Mac, of:
RealPlayer from http://uk.real.com/player/
Flip4Mac WMV Player from http://www.microsoft.com/windows/windowsmedia/player/wmcomponents.mspx (Windows Media Player for the Mac is no longer supported, even by Microsoft)
Perian from http://perian.org/
Adobe FlashPlayer from http://www.adobe.com/shockwave/download/download.cgi?P1ProdVersion=ShockwaveFlash
In Quicktime Preferences, under advanced, UNcheck Enable Flash, and under Mime settings/Miscellananeous only check Quicktime HTML (QHTM).
In Macintosh HD/Library/Quicktime/ delete any files relating to DivX (Perian already has them).
The world should now be your oyster!
You should also have the free VLC Player from http://www.videolan.org/ in your armory, as this plays almost anything that DVD Player might not.

My macbook fell and since then a white screen with question mark appears

hey guys!
i really need to know what to do, my macbook fell while it was on. it froze so i restarted it, but the white screen comes in with the apple begining sound and everything but the screen stays blank for about two minutes and then a folde with a question mark appears. i tried putting in the cd that came with it, samething happened but after a while the appe sign appears and the computer started off my installation disc, so i try re installing everything, but when i get to the screen that asks to select a destination, there is nothing available.
i realize that the best thing to do is to go to an apple store and then sort everything out, but i am in haiti where the nearest apple store is in miami, i really need your help and i'm desparate cuz i cannot do anything without my laptop... please send me your help as soon as possible.
thanks in advance

Your hard disk has been damaged. At this point, it will need to be replaced with a new one. You'll need to call AppleCare and they'll have you mail it in for repairs. I'm not sure what the usual turnaround time for that is internationally, but in the United States it's about a week. I'd tack on a few extra days to get the laptop to and from Haiti.
Either way, your computer will need to be repaired and the data that was on your hard disk will be lost. (Unless you take the machine to a 3rd party repair shop that specializes in recovering data from damaged hard disks.)

After reformatting drive - folder with question mark appear

I am using an iMac 2010
I was planning to reformat it and install the OS Maverick from my drive but after formatting (which delete all the files from it's hard drive) after restarting a blinking question mark appears
I have a wireless keyboard and mouse and I am trying to boot it with a CD of OS X 10.6.4
nothing is happening when i press option c , command R ,etc
what should i do?

Hi,
- Try booting with the Option key and select the Install CD in view: Startup Manager: How to select a startup volume
- If the Option key does not respond with Starup Manager, try with a wired keyboard.
See how you go

Blue quicktime "Q" with question mark in the middle

Not sure if this is the same as blue boxes with question mark issue that others have discussed or if I need to tweek some quicktime setting, as I'm getting the blue quicktime "Q" symbol with a question mark in the middle. This ony happens on some web sites and I'm at a loss.
I justed switched to a mac, so any directions on how to sort this would be great.
Mac book Mac OS X (10.4.8)

Welcome to Apple Discussions and Mac Computing
Can be a bit confusing during the transition.
Have a look at this earlier post from today for a somewhat similar problem. Particular attention to the first part regarding the Quicktime and Flip4Mac settings. Also, make sure you have Flip4Mac installed, as Windows Media Player is not a Universal Binary application, hence can not run natively on your machine. Flip4Mac automatically converts the WMV files to QuickTime. And make sure your Flash plug-in is up to date.
Post back

IMAC won't start. Folder Icon With Question mark appears

it will also not take the startup disc. I plop it in , hold 'C' ket to make a disc repair fut nothing happens, now screen is all grey.

HI,
A flashing question mark appears when you start your Mac
If nothing at the link above helps, try booting while holding down the Option key. That will prompt the Startup Manager window.
Since you can't boot from your install disk, Start up in Safe Mode
Carolyn

I powered up my macbook and there is a file folder with question mark on the screen flashing. What does that mean?

Powered up Mac book and screen showing file folder with question mark flashing?

A flashing question mark appears when you start your Mac
Hope that solves your issue.

HT3964 A file icon with a question mark appears instead of apple when booting?

Macbook will not boot. An icon with a question mark in a shape of a file apears after a long delay. I am accessing network on another Mac. Any suggestions for booting would be welcome.

That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the Operating System data on the hard drive is somehow corrupted.
Put your install DVD into the optical drive (CD/DVD drive) and reboot. Be sure to either use the disc that came with your Mac, or, if you installed a later Mac OS X version from disc, use the newer disc. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option Key until the Install Disk shows up) until the apple shows up. That will force your MacBook to boot from the install DVD in the optical drive.
When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. When it comes up is your Hard Drive in the list on the left?
If it is, then click on the Mac OS partition of your hard drive in the left hand list. Then select the First Aid Tab and run Repair Disk. The Repair Disk button won't be available until you've clicked on the Mac OS partition on your hard drive. If that repairs any problems run it again until the green OK appears and then run Repair Permissions. After repairing use Startup Disk from the same menu to choose your hard drive for restarting from your hard drive.
If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead.

Quicktime logo with question mark appears instead of flash content

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