Quicktime MOV files don't play in Safari. Solutions?

In most cases, when I click to play an MOV video file embedded on a website, I just get the little quicktime symbol with the question mark overtop of it. I then have to open firefox to view the video.
It's rather shameful that Apple's Safari can't run it's own video files.
I am running Snow Leopard with Safari 5.0.1., so I'm up to date.
Any solutions?

It is odd. And so is the complete thread-jacking by someone who's posted over 32k times. Don't most people who've been around that long refuse to answer unrelated questions once a topic has been established? Seems to be pretty common practice among frequenters of forums. Even if the offending poster keeps at it, you don't have to keep answering in the thread.
Seriously, if you don't have anything to contribute to the topic at hand and instead complain (repeatedly) about conflicting information stated in someone's profile, why waste your time, and the time of the person(s) in duress? (like me) They may get email notifications when somebody responds to the thread. "SWEET, maybe somebody has an answer for me.... oh no wait, it's just that guy complaining about my profile signature information." To respond only with "..they do on my machine, so something's amiss on yours" is obvious and pretty ineffective. Especially when you do it twice.
32k+ posts in 5 years. That's nearly 18 per day. If you sleep 8 hours a night that's more than one for every hour you're awake.
~~~ In an attempt to get this back on track ~~~
I have this problem too.
I'm running 10.6.4 and Safari 5.0.2 - according to apple both up to date as of this writing. I've also got QT Pro 7.6.6 installed, don't know if others having this issue also have QT Pro installed. I also experience this exact problem on my workstation, a 2009 8-core MacPro, with the same versions of OSX, Safari, and QTPro. My wife's 13" MacPro has the same OSX and Safari versions, but no QT Pro, and she can view QT movies in Safari just fine on her machine. I refuse to get rid of QT Pro, and I don't really see why this would be the problem, but it's the only difference that occurs to me off the top of my head. I can't pinpoint a specific time this started, but if I had to guess it was after upgrading to Safari 5.
Here's Hoping that this at least let's the original poster know that other people are indeed suffering from this, so that others might be able to chime in to further discuss and hopefully find a solution. I've sent feedback to Apple about this, and I'm going to run down to the local Apple shop to see if they have any ideas. I'll post again if I find anything further.

Similar Messages

  • .mov-files don't play well

    Since my friend upgraded his iMac he can't play .mov-files recorded earlier on his older Mac. The picture is good but there isn't any sound. He updated to the latest version of QuickTime 7 (Standard version). The same CD plays well on my Mac-G4 with QuickTime 7 (Pro version). Is there anyone out there that can help?
    Thank you very much for the assistance.
    Daan

    Dear QuickTimeKirk
    My friend has QuickTime Pro 7 since tonight, but the .mov-files won't play. The picture is perfect but no sound. The codec is MPEG1 muxed. The only difference is the type of Macintosh. His type is iMac with Intel processor. Mine is a G4.
    Please send me some suggestion about solving the problem if possible.
    Many greetings, Daan

  • Quicktime mov files aren't playing on Client's computer

    Hi.
    My computer opens & can read the Quicktime movie files that are created through Final Cut Pro from P2 cards. My client's computer cannot. Is that because she doesn't have Quicktime Pro?..or something else?
    TIA,
    Heather

    Drat. I was afraid of that. I have footage from 3 events that I'd like them to be able to view for future editing projects. Converting every clip isn't realistic, nor do I want to spend the time burning them DVDs..although I may have to. Is there any other way to create a readable file for them via the Log & Transfer process?

  • MOV files don't play on version 10.5

    I just downloaded the newest 10.5 QuickTime on my PC. When i attemot to play a .mov file, i get a message box saying "Realplayer need to download new software to play this clip" when i click OK, it says "you must have quicktime installed on your computer to play this file.
    Well, it is installed! What's happening?
    And i did restArt my PC. sAME THING

    10.5 is the version number of Real Player.
    Real Player can open and play most QuickTime formats but it must use an installed version to do so.
    The question must be "why isn't Real Player finding my QuickTime install?" and I don't have an answer for that.
    They should just allow QuickTime formats be opened using QuickTime (not Real) and Real formats (.ra or .rm and some .smil files) be opened in Real Player.

  • .DV and .MOV files don't play smoothly in the Final Cut Express viewer

    Hi,
    I bought Final Cut Express 4.0 yesterday, so I have no experience with it. I only used iMovies HD 6.0.3 a little before.
    Problem:
    When I import my .MOV and .DV files into FCE 4.0, then try to watch them in the viewer they don't play smoothly. The sound is fine, but the video is not smooth, it plays in stops and starts.
    Just to see, I tried importing a .FLV file and it plays just fine in the viewer, both audio and video runs smoothly with no 'stop starting'
    I experimented with importing different file sizes of .DV and .MOV, from 3GB to a few MB even and even very small clips of a few KB. But regardless of the size I always have this problem of them not running smoothly in the viewer.
    One of the .MOV files I tried to import was a reference file, and I later read in the manual that FCE may only recognise the original file. But I have the same problem even with the Original file and other self contained files that have been copied from the original. So it doesnt seem to just a problem with reference files.
    Any idea what the problem might be?
    Is it something to do with how I have FCE set up?
    Or is it that the .MOV and .DV files are not being properly imported and is this why they are not running smoothly in the viewer?
    I'm using a MacBook with 10.4.11 operating system, which the guys at my local Apple store said would be fine for using FCE 4.0.
    Hope someone can help,
    Ian.

    Look at item properties for the .mov and .dv files. What exactly does it say they are? What drive are they playing back from? Make sure the contents of the viewer are set to fit to window in the View popup at the top of the viewer.

  • I can no longer play quicktime mov files from a canon firestore

    I can no longer play quicktime mov files from a canon firestore from an HDV camera that play on other macs and play in vlc. It happened all of a sudden. Files that I could play before no longer play. It seems to be something wrong with the quicktime codec management because the files do not play in premiere and final cut pro. In FCP it says: File Error: 1 File(s) recognized, 0 access denied, 1 unknown. These files work on other computers. I have four drives and it doesnt matter which file i attempt to open on each drive, these files are unreadable on this system. Please help. Possible issues might be a corrupted index, but i dont understand how that can go across four different drives.
    Model Name:          Mac Pro
      Model Identifier:          MacPro4,1
      Processor Name:          Quad-Core Intel Xeon
      Processor Speed:          2.66 GHz
      Number Of Processors:          1
      Total Number Of Cores:          4
      L2 Cache (per core):          256 KB
      L3 Cache:          8 MB
      Memory:          8 GB
      4 SATA drives

    Apple kindly updated Quicktime and rendered Firestore files unplayable. I think a recent update of iTunes was the culprit.
    Solutions: What I did. Wipe the system disc. Re-install Snow Leopard. Re-install FCP7. Don't update Quicktime or iTunes to anything after Jun 2011. QT v7.6.6 is the last good version. That'll get your files back.
    A colleague tried a different approach. For this you need a pre-July 2011 version of the file QuickTimeComponents.component.  It is in the system/library/QuickTime folder. Delete your current one and drop in an old one.
    However if you're working with Final Cut X, I think you screwed until Focus and Apple work something out. My address is on my contacts page at teevideousadotcom if you need any further help.

  • No video when playing QuickTime MOV file in iTunes

    I received a QuickTime MOV file from a business associate who transferred it from his Canon Vixia HF10 camcorder to his Mac. When I load up the file in iTunes on my Win XP machine, it will play back the audio, but there is no video. When I try to play it back in QuickTime, a window comes up telling me that additional software is needed. When I click the button to go download the software, a browser window comes up listing about 15 different products -- with no indication of which if any will solve the problem. I don't know for certain that any of them will, and I don't have time to download 15 products to test each one. Is there not a more simple way to find out what I need and where to download it? Alternatively, is there a way to convert this file to a friendlier format? This is video of a business event that we need to edit for distribution.

    Don_McCracken wrote:
    Thanks. That explains it. The person who made the .wmv file says it was made with Camtasia Studio. Do you have any idea what he might have done for it to choose this MSS2 codec over something more universally compatible?
    Camtasia is a screen capture application for Windows (like Snapz Pro for mac). We use it here, it works quite well but you get WMV files and tough darts, I guess if you want other than that. I presume real time capture of activity on the screen calls for a codec simple enough to keep up and not drop frames. It does work quite well though.
    Play it on WMP in Parallels, Boot Camp, etc.

  • HT3775 my mac wont play a quicktime movie file, it keeps saying i need a codec and then bringing me to this page. there is no links on where to get this codec? help!!!

    I try play this quicktime movie file and then it says i do not have the required codec and the only thing i can press is "ok" or "tell me more" and then it just brings me to this page, it says nothing about how to obtain this certain codec. I need this to work on my macbook! Its not the video file because it works perfectly fine on the iMacs at University. Help me out, please!

    Quicktime has it's limitations and can't, natively, play certain video formats.
    Try VLC.  It should be able to play anything you throw at it.

  • Snow Leopard iTunes 10.5 will not play multiple video tracks in QuickTime .MOV files

    I recently discovered that Snow Leopard iTunes version 10.5 won't play multiple video tracks in a QuickTime .MOV file.
    Both video tracks appear and play correctly when playing the file in:
    - QuickTime Player 10 or QuickTime Player 7.7 on the same Snow Leopard machine
    - iTunes 10.3.1 on another Snow Leopard machine
    - iTunes 10.5 on Leopard or Windows 7
    So I think the problem is iTunes 10.5 on Snow Leopard (although I haven't been able to test iTunes 10.4).
    First test file is two 640x480 video tracks side-by-side (total dimensions 1280x480):
    http://160.94.17.23/demo/two-video-tracks-1280x480.mov
    All I see is the first (left) video track, and not the right one.  iTunes "Get Info" command incorrectly reports the video dimensions of the file as 640x480.
    Second test file is two 640x480 video tracks played one after another (duration of 10 seconds each):
    http://160.94.17.23/demo/two-video-tracks-640x480.mov
    All I see is the first video track, and although it reports the correct file duration (20 seconds), the second video track never appears -- it simply freezes on the final frame of the first video track for the last 10 seconds.
    Anyone else see similar behavior?  Unless I'm missing something, I suppose I should submit this as a bug to Apple.

    I have the same problem, i tried re-installing, converting it to AVC H264 but none seems to work so far

  • How to play quicktime .mov files on iphone

    I would like to be able to play quicktime (.mov) files on my iphone4s but I get a message that my file cannot be played on this iphone.
    I created the file in keynote, exported it to a quicktime movie with the manual advance option.
    My goal is to be able to use iphone to connect to a projector with a iphone to vga adapter and thus project my presentations from the iphone.
    But I cannot import import it using itunes to the iphone.
    Wondering if there is an app that plays quick time movies or some other option.
    The reason I cannot export from keynote is that it does not give the option for manual advance.
    It only provides a fixed time option.
    Appreciate any help
    thank you
    jac

    The movie/video must be in an iPhone compatible format.
    http://www.apple.com/iphone/specs.html
    Video formats supported: H.264 video up to 1080p, 30 frames per second, High Profile level 4.1 with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; MPEG-4 video up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps per channel, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; Motion JPEG (M-JPEG) up to 35 Mbps, 1280 by 720 pixels, 30 frames per second, audio in ulaw, PCM stereo audio in .avi file format.

  • Quicktime .mov files crash multiple applications.

    I've been having issues for some time now with quicktime .mov files hard crashing multiple applications. Basically quicktime movies crash Safari and iWeb/iLife when I try and view them. Quicktime player itself quits occasionally, or just doesnt even play the movie. iWeb will crash as well consistently. Bad thing is, that it's a hard crash for me, and there is never even a box stating that it crashed. So I get no opportunity to send a bug report. The applications just quits instantly. nothing in the crash report either. all other movie formats work fine, ie. mpg, avi, wmv.
    Firefox can view the same movies fine for some reason.
    I can even make a new site in iWeb, add one movie page, drop a movie in, go away from that page creation, then go back to it and the app will crash, with no dialogue boxes whatsoever.
    I've tried tossing all quicktime prefs, going back to QT 7.01 then back up to 7.04, no help. My powerbook works fine, and it's on the same level, all OS updates like my G5. If I bring the iWeb file over to the G5, from the powerbook, that I was having no problem editing on the powerbook, it will crash iWeb immediately upon viewing a page with the movie in it.
    I'm really close to re-installing teh OS completely, but hoping we find a solutin before then.
    I do have a retail Mac Edition Radeon 9800 Pro in this machine, could be issues, but I have found no articles stating such. I also have flip4mac installed. I updated it to the latest, and I do not have any .avi files in my movies folder, so it shoudn't be an issue. This all started happenning around the install of iLife '06 when I first repeatedly noticed it on the movie pages in iWeb. It might have happened earlier, but I wrote it off. It was just really annoying when trying to make iWeb pages with movies.
    PowerMac G5 Dual 2.5   Mac OS X (10.4.5)   QT_7.04, 7gb, 800gb, Radeon 9800, iSight, MyTV.PVR

    1] Try it with another user account (make one if you need to in Apple menu > System Preferences > Accounts)
    2] If its only happening in your account:
    Inside your hard drive, in the Users folder should be your user home folder (with your account name.) Within that folder is a folder called Library... open that and look for a QuickTime folder within, pull that QuickTime folder out to the Desktop. Do the same for Internet Plug-ins and throw away the ~/Library/Caches/QuickTime folder too. Then, open Preferences and pull out com.apple.quicktime... (all of them) and the QuickTime Preferences file.
    Then log out (Apple menu) and back in (or restart) and try again.
    3] If its happening for all users then try:
    Pull the /Library/Preferences/com.apple.quicktime.plist to the desktop (Your QuickTime Pro registration is in that file so don't throw it away, just move it out, restart and try again.)
    4] If there are still problems, try repairing your disk either with the OS X install disc (run Disk Utility from the menu bar) or by rebooting in Singel-User-Mode and running fsck. Then repair permissions with Disk Utility.
    Let us know if you still have trouble.

  • DVD either plays wrong movie file, stops while playing, or won't play

    Hi, everyone. I'm pretty new to Macs, having got a MacBook a couple of months ago. I just made my first dvd using iDVD, and it played perfectly in preview, but it has all kinds of playback problems. In addition to my main feature, which I made in iMovie, I included a few .mov videos from my digital camera, created a slideshow using iDVD, and, for kicks, put a single image of my cat with a caption exported from Power Point (for Mac) to play before the title menu. (Ah, yes, the newbie likes to play with new toys!)
    Problem 1: I placed the newly burned disc in my mom's HP laptop to see if it would play, and we chose Real Player to play it. At first nothing would play, but we tried a couple of buttons, and then the dvd started. But, instead of the pic of my cat I expected, one of the .mov file began to play. It then went on to the title menu as it was supposed to. However, none of the buttons would respond to the mouse or the keyboard.
    Problem 2: Wondering why that was going on, we tried the Windows Media Player, QuickTime, the HP QuickPlay player, and a 4th player on her laptop I was unfamiliar with. None of them worked. I even tried ejecting and reinserting the disk each time, Finally, Real Player would not play the disk on a second try.
    Problem 3: I put the dvd in a dvd player hooked up to a t.v. The same incorrect .mov file played, followed by the title menu. I started the Main Feature (iDVD movie, 30 minutes long); it started, but then after a couple of minutes, the video just stopped. I hit play again, and the same wrong .mov file played again. Any time I went to the title menu and clicked to play any of the .mov files or the slideshow, the same single .mov file played.
    I am using some DVD+Rs 4x that my friend gave me (the videos are for her). They are the CompUSA brand, which she apparently uses all the time. I've never had a dvd burner before. I encoded for Professional Quality, chose Single level dvd, and used widescreen aspect ratio in NTSC mode. There are 46 minutes of content in the project, and the little arrow on the Capacity meter is just a little over the halfway mark, still well within the green. The content size is 2.43GB; I have 111.53 freespace.
    If anybody has any idea of what when wrong, I would appreciate it. I have double- and triple- checked everything I could think of, and read every help topic I could find, and I can't find anything that I did wrong.
    Thanks.

    Ah, yes, the newbie likes to play with new toys!
    If anybody has any idea of what when wrong, I would appreciate it. I have double- and triple- checked everything I could think of, and read every help topic I could find, and I can't find anything that I did wrong.
    My suggestion is that you use the 'crawl before you walk' and 'walk before you run' approach.
    Don't try a 'kitchen sink' project before you have cut your teeth on a couple of simpler projects. If you don't want to waste a DVD, just create a disk image file (an option under FILE in iDVD) and play it with the Apple DVD Player application.
    The only sure way to test your DVD is with a set top DVD player hooked to a TV set. There are too many strange variables associated with the many Windows DVD playing applications.
    instead of the pic of my cat I expected, one of the .mov file began to play. It then went on to the title menu as it was supposed to.
    It sounds like you put the files in the wrong locations within iDVD. (Look at the MAP view for positioning.)
    Try a simple first project.
    F Shippey

  • Songs show up as "QuickTime movie file" and won't share or sync

    I have a few mp3 audio files in iTunes that aren't being transferred to my iPod (3G) and aren't showing up when I share my iTunes library to another computer, and I can't figure out why.
    The filenames have ".mp3" extensions. When I do a 'Get Info' on them in the Finder, they're identified as "MP3 Audio File". Running 'file' on them from a Terminal window says "MP3 file with ID3 version 2.2.0 tag". They play just fine in iTunes as well as in QuickTime Player.
    But when I do a 'Get Info' on them from within iTunes, iTunes says each one is a "QuickTime movie file". And when I access this computer's shared music from iTunes on another computer on my network, everything shows up except these tracks; and when I sync my iPod, everything shows up except these tracks. I don't get any error messages.
    Why does iTunes think these songs are movie files, and how do I correct it?
    G5/1.8 Single   Mac OS X (10.4.8)  

    These files have the wrong creator.
    You can correct this by running the script on this web page.
    The page also contains information about avoiding this in the future.
    Hope this helps.
    M
    17' iMac 800 MHz, 768 MB RAM, 200 GB HD, DL burner   Mac OS X (10.4.8)   iTunes 7.0.1

  • Soundbooth CS4 Problem with Quicktime MOV files

    I know that Soundbooth CS4 should support Quicktime MOV files but I just get a placeholder image and the video doesn't play.  What should I do?  I don't know if it is an issue with Quicktime or with Soundbooth.
    Thanks,
    Bruce

    It's probably an incompatible codec in the QT. If the audio isn't AC3 and on a separate track from the video this can happen. There are still a few applications out there that will write the audio into the video track, and QT will still play it that way.
    Are you attempting to edit video with Soundbooth?
    If you are it's not a good idea.
    You really should be using Premiere or Efter Effects to edit video, and leave Soundbooth for audio work.
    If you have QT Pro, try extracting the audio from the MOV and save THAT as an MOV of just the audio. SB should have no problem opening that/

  • After a itunes update my HDV mov files won't play on my mac.

    I applied and update to my MacBook pro and BAM!! Now my HDV.mov files won't play with QuickTime or final cut pro. I'm in the middle of a project and I can't finish it because when the files play in fcp I get a error. Can anybody help me with this?

    I have two anserws I think might work for you. The first one is: This solved the issue down loading and re-installing Quicktime 7.5.5
    http://www.digitalrebellion.com/blog/posts/using_pacifist_to_downgrade_quicktime .html
    I'd create a backup of the System / Components and Quicktime folders first though, just incase you need to revert back.
    and the 2nd one is:
    I HAVE A FIX...AND IT WORKS!!!!!!!!!  Actually a friend found this fix somewhere else, but I just did it and it worked.  The only rub is you need to have access to another system that has not been updated to iTunes 10.5 or QT 7.7.
    On the system that has not been updated, go to:
    MAC HD/System/Library/Components and copy that folder to an external drive...next go to
    MAC HD/System/Library/QuickTime and copy that folder to an external drive.
    On the system that is not working, go to the same places on the MAC HD and delete those two folders.  Then copy the folders from your external drive to the same location.  Restart you system...i did it twice...and everything should be back to normal.  This has worked on both systems here that were previously jacked up.  If you do not have access to a system that was not messed up, let me know and maybe we can swap files.
    I havent tried any of these yet because I'm in the middle of a project and I dont wnat anything to go wrong right now. After I'm done I will be sure to get started on one of these.
    If you try any one of these let me know how it works out.

Maybe you are looking for