Quicktime Movie cannot be played message

I have an Iphone 3G, a G S, and a 2nd gen ipod touch. The same quicktime files that are being played via the web play find on the 3G S and the touch but give the movie cannot be played icon from the 3G phone. Plugins are active and browser settings are identical between the 2 phones. The software is all on the latest version. Any suggestions?

You need to download and install StuffIt Expander on your computer to open .sit, .sitx, and .hqx files.
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When playing a video I have downloaded from iTunes I get the message "This Movie Cannot be played on this machine"

When playing a video I have downloaded from iTunes I get the message "This Movie Cannot be played on this machine". The weird thing is that I downloaded the film from iTunes and while it was downloading I was watching it with my kids on my IMac. Once it had finished downloading I went with them to the living room Tao carry on watching on our apple tv. The apple TV wouldn't play it and said I needed to authorise my Pc, then the IMac gave the message above and I haven't been able to play it since. All my other downloaded films play. I am running iTunes version 10.2.2. And my iMac is Running Snow Leopard OS 10.6.7. Anyone who can shed some light on this weird situation will have my upmost thanks

Hi,
I have the same problem. Been trying to find some answers, but not a lot of info about this. It seems to happen only when:
- itunes library is stored remote (NAS or external HD)
- starting a movie/show before download has finished will make it fail next time you try to start
Hope this gets fixed soon.. it's making purchasing content via itunes a hassle

HT1657 cannot play rented movie on my itunes. an error message "this movie cannot be played on this device" pops up. lates itunes software already installed. what to do????

cannot play rented movie on my itunes. an error message "this movie cannot be played on this device" pops up. lates itunes software already installed. what to do????

There are instructions for starting it on this page : http://support.apple.com/kb/TS1567

I downloaded a movie on itunes. When I go to play movie a message from iTunes "This movie cannot be played on this comp"

I downloaded a movie on itunes. When I go to play movie a message from iTunes "This movie cannot be played on this comp" Can anyone help?

Hi there,
You may want to varify that your system meets the minimum system requirements for viewing HD content. Take a look at the article below for more information.
iTunes: Purchasing and viewing HD videos
http://support.apple.com/kb/ht3209
-Griff W.

Downloaded movie will not play, message is "this movie cannot be played on this computer"

I download a movie from Itunes, when I try to play it, I get the message "this movie cannot be played on this computer" what do I need to do or check?

Any other details about the issue? Is it an HD or SD video?
Purchasing and viewing HD videos

Quicktime movies will not play if I delete 'media' files

I have created several Quicktime movies so that I can see the movies after I delete the imported media files which are quite large. But after I delete those files I cannot play the Quicktime movie. I get messages saying that the parts cannot be found. If I reinstall the 'media' files, the movie plays again. It seems that the Quicktime movie is somehow linked to the media files. This shoudn't be, should it?
I might add that I was able to export a web size file and sucesessfully upload it to YouTube though.

Well, I'm just saving the movie to the desktop and then trying to play it back after I've deleted the media files.
If by "saving" you mean you are using the "Save As..." QT Pro (or similar menu option) to create a very, very small "reference rather than "standalone" file, then this is your problem. Such a work flow merely creates a QT MOV file that points to the original "media" as the "resource" for playback. Thus all files must be kept on hand for playing. Even moving the resource files from one location to another can break the "path reference" and prevent the files from opening/playing. You best solution is to export your files to a target compression format that meets your playback needs. E.g., if you source media files are DV or AIC (large files), you can export them as "Medium" H.264/AAC files which can be easily viewed on your computer iPod, and/or TV device but take up only a fraction of the original space.

Bought TV series - some shows "This movie cannot be played on this machine"

I bought yesterday a TV series with 5 episodes. My boys started watching while it was still downloading and have seen the first 3 episodes (out of 5). However, now the first two episodes cannot be played again.
In iTunes I get a message: "This movie cannot be played on this machine"
When I locate the files in Finder and try to play in QuickTime, I get a message: "QuickTime Player is not authorized to play “(null)”."
All episodes seem to have downloaded completely (there are no open downloads in iTunes). Also the file sizes seem ok (first 2 episodes not working: 158.3MB, and 160MB, vs other 3 episodes working fine: 164.3MB 164.1MB, and 158.4MB.
Any ideas what can be the problem? And what can be done to sort it?

Same problem here. Accessing my iTunes library from a remote shared drive. This problem has started becoming more and more problematic recently. I've been able to pause and restart, but sometimes it just starts complaining that the "movie can't be played on this machine" and that's it. I'm not sure what I need to do.
You comment gave me the idea of moving my iTunes directory to my own Time Capsule drive, but now that you say the problem happens there, too... ugh.

In OSX 10.9, Quicktime movies won't play

Plug-in not "visible" in list even though Quicktime is installed. In this OS, we cannot "reinstall" Quicktime because it's built into the OS. How can I get the QT videos to run inside Firefox?

You said that QuickTime movies won't play "inside Firefox". Do they play inside Safari or when you directly access a QuickTime Movie file that's been saved on your Mac ?
See the Firefox Support article, [[Use the QuickTime plugin to play audio and video]]. It has some test links and explains how to enable the QuickTime plugin in the Add-ons Manager, in case it's been disabled in Firefox.
Like you say, QuickTime is built into the operating system on Mac OS so if you can't enable the browser plugin in Firefox or if it's missing, your best bet would be a Mac forum such as https://discussions.apple.com/

Star Trek ID 1/5 iTunes extras "Movie Cannot be Played"

Hello
I recently downloaded my digital copy of Star Trek into Darkness.
The movie plays fine, the Extras work.
Except for extra feature "Brawl by the Bay" which gives me the dreaded message "Ths movie cannot be played on this computer."
This is odd to me as everything else in the files works fine.
I'd prefer not to redownload these extras, as I have a very slow internet connection, and this is the only one that does not work.
Does anyone have any idea why it would be doing this, or how I could fix it?
Thank you

Did you get this figured out yet?
I really don't think there is just "some setting" that you need to change, to get this to work.
What does sound unusual to me, is that you say you are downloading the same product twice -- direct to the phone, and direct to your computer. The normal procedure would be to download it once, to either device, then do a "sync" between the computer and the iPhone to get the product installed onto both devices.
-Rick

Movie cannot be played on this iPhone

When I try to download movies from iTunes on my Windows 7 to my iPhone4 I receive the error message "movie cannot be played on this iPhone". The movies are in the appropriate format. Also, I have noticed that others have had similar problems, several responses to their questions ask you to convert it for iPhone use through the Advanced menu. However, on my iTunes no such menu is avalible. Is there some other way I might be able to convert them?

If you are trying to sync 1080p HD versions. Older devices can not handle this and the best they can deal with is 720p wherease iPhone 4s and iPad 2 and 3 will have no issues.
Right ckick in itunes on the troublesome movie and on the summary page of Get Info it will tell you the type of HD.
I have this situation with my iPhone 4 but my wife has no issues with her iPhone 4s. For some strange reason she refuses to swap - Go figger.
For movies I had purchased from itunes i downloaded the 720p version .
to do this
First in Preferances, Store choose 720p as your preferred download.
Then go to itunes store and under Quick Links select Purchased. Select your movie and click the cloud icon to download.
This will download the new 720p version. You will see no difference in the iTunes section but when you sync the iPhone4 and iPod touch the movies will sync over.
Behind the scenes iTunes stores both versions with slightly different filenames and automatically syncs the right version to your device

TV video download will not play - error "This movie cannot be played on this computer" but the computer is authorized

I downloaded TV Masterpiece Mystery Inspector Lewis Ramblin Boy episode but when I try to view or sync to iPod I get a message that "This movie cannot be played on this computer." I double checked and this computer is authorized.
Ron

Hey Ronald
If you are experiencing and issue with your purchase, check out the following article to report the issue to get it resolved.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Thanks for using Apple Support Communities.
Regards,
-Norm G.

I work with Premiere Pro on a mac and export quicktime movies to be played on pc's or mac's

I work with Premiere Pro on a mac and export quicktime movies to be played on pc's or mac's. When I export a qt from Premiere with audio it will not play on a pc only a mac. After extensive research I have narrowed down the problem to this: if you use the inspector in quicktime it looks like this
DV, 720 x 480 (640 x 480), Millions
16-bit Integer (Little Endian), Stereo (L R), 48.000 kHz
I have to run it thru AE to make it look like this....then it plays
DV, 720 x 480 (640 x 480), Millions
16-bit Integer (Big Endian), Stereo, 48.000 kHz
SOOOO the problem is the Little/Big Endian. I googled that and it looks like a file/bit structure....anyone know how/why to change it in Premiere? Because everytime I make a movie in Prem I have to drag the sequence into AE and render it there so the sounds works.....
thanks

Two questions:
1. What CODEC are you choosing when exporting on the Mac?
2. Do you have any Blackmagic hardware/software installed?
Cheers
Eddie
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"This movie cannot be played on this machine"

So after buying a music video on iTunes i click on it to play but This movie cannot be played on this machine popped. So i decided i had to update my iTunes and i did but it didnt work soo like to know why.

Plus the file kind says Protected MPEG-4 video file while the rest say Purchased but i bought the video

The movie cannot be played because it is on a display that is not authorize

"The movie cannot be played because it is on a display that is not authorized to play protected movies."
Why wasn't I warned of this before I dropped $2.99 for three episodes? How do I authorize my monitor and why should I even have to?

I had this problem with an hd movie on a 30 inch mac pro manual. This problem is discussed here: http://www.theandyzone.com/computer/2008/11/this-movie-cannot-be-played-because. html
I disagree with the author on the mac selecting the right movie for your environment. My itunes downloaded both versions of this movies but I see only one in itunes and don't know how to select the old format and the hd format is complaining about one 30 inch mac monitor connected to a macpro. I will keep poking at this and see if I can get it to behave. itunes is also not downloading either the hd or the sd to my ipod touch, but I find movie downloads to the ipod fussy.

HT1420 This movie cannot be played on this computer

I have downloaded a movie to my Ipad then synced to my Mac and the movie will not play. I get this movie cannot be played on this computer. I have authorised the computer through itunes and now I have no idea why It wont play. Any suggestions?

Hello DG_OBRIEN,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Some of my iTunes Store purchases won't play
http://support.apple.com/kb/ht1325
Best of luck,
Mario

Quicktime Movie cannot be played message

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