Quicktime Movie will not Download

Hi,
I have just bought an iphone 4s and i previously had 2 movies on my iphone 4 which i took off and saved them on an external drive.
I am trying to get the 2 movies into itunes so that i can download them onto my new phone but no matter what i try they will not show in itunes.
They will play in preview as quicktime movies and if i tick open with and select itunes they play in preview but will not appear in itunes itself.
I have the latest version of itunes and ios5.
The file extension is. IMG_0823.MOV
Any advice will be very welcome.
      Regards  Adrian

Hello Susan1252
Start with reporting the issue to the iTunes Store for issues with your rental. You should be able to delete the download by going to the iTunes Store app and navigate to your download tab and wipe from right to left to bring up the delete icon.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Regards,
-Norm G.

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